152 Customer Service Representatives jobs in Malolos

What We Offer

Comprehensive Training: Gain the skills and knowledge you need to succeed, with hands-on guidance every step of the way.

Flexible Schedule: Work onsite with full-time hours and shifting schedules that fit business needs.

Open to Everyone: Whether you're experienced or just starting out, we welcome candidates from all backgrounds.

Career Growth: Build a rewarding career with plenty of opportunities for advancement.

About the Role

Seeking enthusiastic and motivated individuals to join our team as Customer Service Representatives. This is a great opportunity to sharpen your customer service skills and grow your career. No prior experience is required—we'll provide the training and support you need to thrive.

Key Responsibilities

Assist customers via phone, email, or chat with timely, professional support.

Resolve concerns with empathy and patience to ensure a positive experience.

Process orders, returns, and other service-related requests.

Maintain accurate customer records and follow up as needed.

Collaborate with team members to achieve service goals.

Apply product and service knowledge learned through training.

We are mass hiring for Call Center Agents as prior in our Metro Manila sites

Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY

Responsibilities:

• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
• Update and maintain accurate records of customer interactions, transactions, and order details in the system.
• Stay updated on company policies, procedures, and services to provide accurate information to customers
• Contribute to a positive and collaborative team environment.

Our Awesome Benefits:

• Fix weekends Off
• Competitive Salary
• Monthly Commissions
• Pioneer, Non-voice, and Easy Accounts Available
• HMO with 2 FREE Dependents from Day 1
• Free Coffee and Biscuits at the office
• Paid leaves, OT & holiday pay
• Government-mandated benefits & 13th-month pay
• Fast-Track Career Growth for top performers
• Retirement/Life Insurance for Qualified Staff
• Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.

THIS IS FOR AN ONSITE WORK SET UP ONLY

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php17, Php28,000.00 per month

Benefits:

• Additional leave
• Company events
• Employee discount
• Health insurance
• Paid training

Work Location: In person

We're growing and we want YOU to be part of our Customer Service Representative team in Metro Manila Experience a one-day hiring process and salary offer up to 25K plus monthly commissions

Your Day-to-Day:

• Handle customer inquiries, provide solutions, and resolve issues across various channels.
• Offer accurate information about products, services, and company policies.
• Process orders, returns, and account updates efficiently.
• Maintain high standards of customer service and satisfaction.
• Meet performance targets for productivity, quality, and customer satisfaction.
• Document interactions and transactions accurately.

Qualifications:

• High school diploma or equivalent required; customer facing work experience is a plus.
• No prior customer service experience necessary—we provide comprehensive training
• Strong communication and interpersonal skills.
• Attention to detail and effective problem-solving abilities.
• Ability to work in a fast-paced environment and adapt to changing customer needs.
• Proficiency with customer service tools and systems is a plus but not required.

Why You Should Apply:

• Competitive Salary (up to 25K)
• Monthly Commissions
• Fast-Track Career Growth for top performers
• HMO with 2 FREE Dependents from Day 1
• Free Coffee and Biscuits at the office (because work should be enjoyable)
• Pioneer Accounts (including Non-voice and Easy Accounts)
• Incentives, Signing Bonuses, and More Premium Perks
• Flexible Shifts (Day, Mid, and Night)
• Life Insurance & Retirement Plan for qualified team members

Work-life balance is real here. Join a team that values growth, fun, and making a difference. Whether you're new to customer service or looking to elevate your career, we have a place for you

Ready to take your career to the next level? Let's chat about how you can grow with us—apply today

Job Type: Full-time

Pay: Php18, Php25,000.00 per month

Benefits:

• Additional leave
• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Staff meals provided

Work Location: In person

NOW HIRING: OUTBOUND SALES REPRESENTATIVES

18K BASIC PAY

4K PERFECT ATTENDANCE BONUS

Earn As Much as 100K per month

Got that BPO experience and a knack for closing deals? Let's put that sales game to work

If you're confident, goal-driven, and love talking to people — we want YOU on our team

Take your next career step with a company that recognizes hustle and rewards results.

We're looking for experienced BPO talents ready to level up their sales career.

Qualification:

With BPO Sales or Upselling Experience

Strong communication and interpersonal skills

Must be amenable to work onsite in Baliuag or Malolos Bulacan.

A call center team leader manages contact center team and administrative tasks, including customer service, and contact center operations. Ensures that sales goals are met and that customers receive good service.

Job Description:

• Manage administrative tasks: Ensure that administrative tasks are completed efficiently and in compliance with policies
• Manage customer service: Respond to customer inquiries and complaints, and provide solutions
• Manage sales operations: Ensure that sales activities run smoothly, including processing orders, managing delivery times, and updating customer records
• Manage team: Train sales representatives, and delegate tasks to staff
• Manage reports: Create sales reports that show sales trends, target achievements, and customer feedback
• Manage communication: Communicate with customers, sales team, and other departments

Qualifications:

• Good communication skills
• With call center experience is a must
• Good computer skills, such as proficiency in Excel, Word, and PowerPoint
• Ability to handle and work in a team
• Ability to prioritize and manage time effectively
• Ability to provide accurate solutions

* Day Shift

*Location - Ugong, Valenzuela

Job Type: Full-time

Pay: Php25, Php28,000.00 per month

Benefits:

• Health insurance
• On-site parking
• Pay raise
• Promotion to permanent employee

Ability to commute/relocate:

• Valenzuela: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have a valid driver's license?

Experience:

• Sales: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: In person