61 Customer Service Representatives jobs in Guagua

About the role

We are seeking a talented Customer Service Representative to join our dynamic team at THE CALEREY INTERNATIONAL MANPOWER SERVICES INC (FORMERLY THE CALEREY MANPO'). As a CSR-Call Center, you will play a crucial role in delivering exceptional customer service and support to our valued clients. This is a full-time position based in Makati City, Metro Manila.

• Documenting customer interactions and maintaining detailed records in the company's systems

• Identifying opportunities for process improvemWhat you'll be doing

• Responding to customer inquiries and concerns through various communication channels, including phone, email, and chat

• Providing accurate and timely information to customers, resolving issues, and ensuring a positive customer experience
• ent and contributing to the development of customer service strategies
• Collaborating with cross-functional teams to ensure seamless customer service delivery
• Adhering to company policies, procedures, and quality standards

What we're looking for

• Strong communication and interpersonal skills, with the ability to engage with customers in a professional and empathetic manner
• Excellent problem-solving and critical thinking skills to effectively address customer needs
• Proven experience in a customer service or call center environment, preferably in the Call Centre & Customer Service industry
• Proficiency in English, both written and verbal, with the ability to communicate clearly and concisely
• Commitment to delivering high-quality customer service and a genuine passion for helping others
• Ability to work in a fast-paced, dynamic environment and adapt to changing priorities

What we offer

At THE CALEREY INTERNATIONAL MANPOWER SERVICES INC (FORMERLY THE CALEREY MANPO'), we believe in investing in our employees and providing a supportive work environment. You can expect:

• Competitive salary and performance-based bonuses
• Comprehensive health and wellness benefits
• Opportunities for professional development and career advancement
• Collaborative and inclusive work culture
• Work-life balance initiatives, including flexible work arrangements

About us

THE CALEREY INTERNATIONAL MANPOWER SERVICES INC (FORMERLY THE CALEREY MANPO') is a leading provider of innovative workforce solutions, with a focus on delivering exceptional customer service. Our mission is to empower our clients and employees to achieve their goals through strategic partnerships and a dedication to excellence. Join our team and be a part of our exciting journey.

Apply now for this exciting opportunity

We offer a supportive and inclusive work environment designed to help you succeed. Our comprehensive training ensures you gain the skills and confidence needed for the role, regardless of your experience level. With full-time onsite positions and flexible scheduling that aligns with business needs, we aim to create a balanced work experience. We welcome individuals from all backgrounds and are committed to fostering a diverse workplace. Most importantly, there are clear paths for career advancement and long-term growth.

As a Customer Service Representative, you'll play a key role in supporting our customers and maintaining a positive brand experience. We're seeking motivated and enthusiastic individuals who are eager to learn and grow. Prior experience is not required—we'll provide all the necessary training and guidance. This is a great opportunity to develop valuable professional skills in a dynamic environment. Your success is our priority, and we're here to support you every step of the way.

Your main responsibilities will include assisting customers through phone, email, or chat channels. You'll handle inquiries with empathy and professionalism, helping to resolve issues and ensure customer satisfaction. Additional duties include processing orders, returns, and maintaining accurate customer records. You'll work closely with team members to meet service goals and apply what you've learned during training to real-world scenarios. This role is ideal for individuals who enjoy problem-solving, teamwork, and delivering excellent customer service

NOW HIRING: OUTBOUND SALES REPRESENTATIVES

18K BASIC PAY

4K PERFECT ATTENDANCE BONUS

Earn As Much as 100K per month

Got that BPO experience and a knack for closing deals? Let's put that sales game to work

If you're confident, goal-driven, and love talking to people — we want YOU on our team

Take your next career step with a company that recognizes hustle and rewards results.

We're looking for experienced BPO talents ready to level up their sales career.

Qualification:

With BPO Sales or Upselling Experience

Strong communication and interpersonal skills

Must be amenable to work onsite in Baliuag or Malolos Bulacan.

We are seeking detail-oriented and proactive Call Center Agents to join a fast growing account. You will be responsible for delivering exceptional service to our valued clients through effective communication, problem-solving skills, and customer profiling.

Key Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and chat
• Resolve customer issues and complaints with a focus on first-call resolution
• Maintain accurate and comprehensive records of customer interactions
• Collaborate with team members to improve customer service processes
• Provide product and service information to assist customers with their needs
• Proactively identify opportunities to enhance the customer experience
• Meet or exceed individual and team performance targets

Required Skills and Qualifications

• At least High School Graduate (Old Curriculum) with or without BPO Experience
• Must be conversant in both spoken and written English
• Amenable to work fully on-site in Clark, Pampanga
• Amenable to work on shifting schedule
• Can start ASAP
• Must be resourceful and able to solve problems while ensuring compliance to processes and policies
• Able to collaborate with other team members and is receptive to feedback