72 Customer Service Representatives jobs in Guagua
Call Center Agent
Posted today
Job Viewed
Job Description
- *One day easy process_
We are urgently hiring for Customer Service Representative
Location: SM CLARK PAMPANGA
Qualifications:
- High School Graduate (old curriculum) | SHS Graduate | College Level | College Graduate.
- Good to Excellent Communications Skills
- With or without BPO Experience.
- Amendable to work on-site and on a shifting schedule.
- Willing to work ASAP.
*Must be fully vaccinated.
Earn up to 25k Salary Package!
*Life Insurance
*Health Insurance
*Incentives and benefits
Have a great day and God bless everyone!
**A LOT OF INCENTIVES AND WAITING FOR YOU!**
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: Up to Php25,000.00 per month
**Benefits**:
- Company Christmas gift
- Company events
- Flextime
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Transportation service provided
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Monday to Friday
- Overtime
- Shift system
- Weekends
Supplemental Pay:
- 13th month salary
- Anniversary bonus
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
Application Question(s):
- How many experience do you have in a BPO Industry?
Call Center Representative
Posted today
Job Viewed
Job Description
- Following “scripts” when handling different topics
- Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable
- Obtains client information by answering telephone calls; interviewing clients; verifying information
- Scheduling meetings and appointments
- Maintain a balance between company policy and customer benefit in decision making
- Handles issues in the best interest of both customer and company
- Keep records of all conversations in our call center database in a comprehensible way
- Meet personal/team qualitative and quantitative targets
**Qualifications**:
- Preferably with at least 1-year BPO experience
- Excellent in communication skills or must be conversant
- Love challenges and goal oriented
- Passionate with the job
- Assertive and trustworthy in handling confidential information
- Ability to work under pressure
- Target Oriented
- Assist in the formulation of targets for individuals and teams
- Working with other supervisors and management team members to support agents and maximize customer satisfaction.
**Details**:
- Day shift Mondays to Fridays
- Fix week ends off!
- Office based job
- HMO upon regularization
**Job Types**: Full-time, Permanent
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
- Day shift
Supplemental pay types:
- 13th month salary
- Commission pay
Application Question(s):
- Are you in Angeles City?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Call Center Representative: 1 year (preferred)
**Language**:
- English (preferred)
- Tagalog (preferred)
Call Center Agent - CSR
Posted 13 days ago
Job Viewed
Job Description
br>Engage with Customers: Connect with customers via phone delivering quick and professional assistance.
Solve with Care: Address concerns with empathy and patience, ensuring every interaction leaves a positive impression.
Provide Smart Solutions: Process orders, handle returns, and offer tailored solutions to meet customer needs.
Stay Organized & Follow Up: Keep accurate records and check in with customers to guarantee satisfaction.
Collaborate & Succeed: Work as part of a dynamic virtual team, supporting each other to achieve service goals.
Learn & Grow: Master products and services through comprehensive training and resources provided.
Requirements:
A positive attitude and eagerness to learn.
Strong written and verbal communication skills.
Basic computer proficiency and a reliable internet connection.
Call Center/ Virtual Process
Posted 24 days ago
Job Viewed
Job Description
We are hiring experienced Call Center Agents to join our growing team. If you have at least 6 months of BPO experience, good communication skills, and a passion for helping customers, this opportunity is for you! br>
Key Responsibilities
Handle inbound or outbound customer calls professionally
Resolve customer concerns and provide accurate information
Document customer interactions clearly and efficiently
Meet individual KPIs such as average handling time and customer satisfaction
Collaborate with team leads and escalate complex cases if needed
Qualifications
At least 6 months BPO/call center experience
Good to excellent English communication skills
High School graduate, SHS, or College level
Willing to work on shifting schedules and holidays
Strong problem-solving and multitasking skills
Can work under pressure and handle irate customers when needed
Outbound Call Center Agent
Posted today
Job Viewed
Job Description
- Following “scripts” when handling different topics
- Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable
- Obtains client information by answering telephone calls; interviewing clients; verifying information
- Scheduling meetings and appointments
- Maintain a balance between company policy and customer benefit in decision making
- Handles issues in the best interest of both customer and company
- Keep records of all conversations in our call center database in a comprehensible way
- Meet personal/team qualitative and quantitative targets
**Qualifications**:
- Preferably with at least 1-year BPO experience
- Excellent in communication skills or must be conversant
- Love challenges and goal oriented
- Passionate with the job
- Assertive and trustworthy in handling confidential information
- Ability to work under pressure
- Target Oriented
- Assist in the formulation of targets for individuals and teams
- Working with other supervisors and management team members to support agents and maximize customer satisfaction.
**Details**:
- Day shift Mondays to Fridays
- Fix week ends off!
- Office based job
- HMO upon regularization
**Job Types**: Full-time, Permanent
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
- Day shift
Supplemental pay types:
- 13th month salary
- Commission pay
Application Question(s):
- Are you in Angeles City?
**Education**:
- Senior High School (preferred)
**Experience**:
- BPO: 1 year (preferred)
**Language**:
- English (preferred)
- Tagalog (preferred)
Call Center - Virtual Hiring Process
Posted 24 days ago
Job Viewed
Job Description
br>As a Call Center Agent, your main responsibility is to provide excellent customer service by handling incoming and/or outgoing calls. You will assist customers with inquiries, concerns, complaints, or technical support related to products or services. You will ensure customer satisfaction and aim for a first-call resolution.
Key Responsibilities
Answer inbound customer calls in a professional and timely manner
Handle customer inquiries and complaints with empathy and efficiency
Provide accurate information and solutions based on company guidelines
Document all customer interactions using internal systems
Meet performance metrics such as quality, call handling time, and customer satisfaction
Escalate complex issues to supervisors or higher-level support
Maintain a positive, helpful, and professional attitude at all times
High School Graduate / SHS Graduate / College Level or Graduate
With or without call center experience
Good English communication and interpersonal skills
Willing to work on-site and in shifting schedules
Customer service-oriented and a team player
Call Center CSR (Customer Service Representative)
Posted 4 days ago
Job Viewed
Job Description
Location: SM Clark | Start Date: August Class br>Earn up to PHP 27,000/month!
Are you ready for your next big opportunity in the BPO industry?
We’ve made the hiring process faster and easier with our end-to-end digital application system—no long lines, no hassle, just a few clicks away from landing your next job!
Qualifications:
High School/SHS Graduates with at least 6 months of BPO experience
College Graduates (with or without BPO experience)
Willing to start ASAP and work onsite at SM Clark
Don’t miss out on this opportunity to grow your career and make a real difference. < r>
APPLY NOW and join our August batch!
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About the latest Customer service representatives Jobs in Guagua !
Voice/Nonvoice - Call Center - No Experience
Posted today
Job Viewed
Job Description
• Competitive Salary br>• 13th Month Pay < r>• HMO with 3 free Beneficiaries on Day One < r>20% ND Maternity/Paternity Leave
• Opportunity for rapid career growth for Top Performers < r>• Retirement/Life Insurance for Qualified Staff < r>• Work-life Balance Processes and Programs < r>Job Responsibilities:
• Answers phone calls and provides important information/ assistance to clients < r>• Checks mail, fax, and internet mail to provide customer assistance < r>• Communicates with customers on the phone or using written correspondence to take care of concerns < r>• Answer participant questions, , as well as talk to participants to achieve a full understanding of what critical information is being asked. < r>What are we looking for?
• Open to candidates who completed college no experience required < r>• Open to High School and Senior High School Graduates with BPO experience < r>• Excellent to above-average English communication skills < r>• BPO experience is a plus but not necessary < r>• Can do onsite work < r>• Within 25km to 35 km < r>BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE! APPLY NOW!
Call Center Representative - No BPO Experience
Posted 2 days ago
Job Viewed
Job Description
br>
Qualifications:
At least HS Graduate (old curriculum) /SHS Graduate
Good to excellent English communication skills
Willing to start immediately.
Why pick us?
Exciting Performance Bonuses & Account-Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits
Call Center Agent- Sm Clark 27k
Posted 19 days ago
Job Viewed
Job Description
br>Go further with us.
Are you ready to move your career forward? you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career?
We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.Urgent Hiring
Salary : Up to 25k
Site: Pampanga
Qualifications:
At least College Graduate
At least have 6 months Call center experience
Have Good Communication Skills
Willing to work ASAP