Call Center Agent One Day Orocess!

San Fernando, Pampanga GDV Business Services Co.

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Job Description

**URGENT HIRING CALL CENTER AGENT**

We're in URGENT HIRING for CSRs!
1-day Process
Non toxic
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Customer Support Representative

San Fernando, Pampanga Remote Employee PH

Posted 2 days ago

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Remote Employee BPO has an outstanding opportunity for you!

Role: Customer Support Representative
Compensation: Competitive Basic Salary
Benefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, Night Differential (If applicable).
Work Setup: Work-from-Office (San Fernando, Pampanga)

Work Schedule:

  • The training schedule will be Mon-Fri, 8pm to 5am Philippine time
  • The regular working schedule will be Sat-Wed, 8pm to 5am Philippine time



Job Duties and Responsibilities:

  • Handle customer inquiries by providing solutions, often within a time limit to ensure the customer is satisfied (For example: pre-sale, billing, shipping, order processing and product technical inquiries)
  • Provide exceptional customer service via email,
  • Process return authorizations, orders, and requests
  • Identify customer needs or desires in order to recommend the appropriate product or service
  • Follow up on sales lead, create quotes, and complete final sales
  • Learn the software systems used by the company to be able to communicate effectively with incoming inquiries (Salesforce, NetSuite)
  • Work with other team members when necessary to resolve customer inquiries
  • Provide feedback to management to help improve sales, marketing, and business processes

Qualifications:

  • A college diploma or certification in a related program considered an asset (Ex. Administrative Assistant, Sales, Call Center/Customer Service Skills Certification)
  • 2 years+ years experience in a fast-paced customer service setting responding to emails
  • Experience using Microsoft Office
  • Strong communication and interpersonal skills
  • Strong sense of empathy and understanding of customer needs
  • Excellent organization and time management skills
  • Highly motivated self-starter within a team environment
  • Detail oriented problem solver
  • Ability to work in a fast-paced ever-changing environment


You Will Stand Out If:  

  • You have experience using NetSuite, Salesforce, Seller Central, 
  • You have experience working in an e-commerce environment. 
  • You have a good understanding of consumer electronics.
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Customer Service Representative

San Fernando, Pampanga Roymed Pharmaceutical

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Ensures the proper identity and address of the customers and their corresponding area and the sales representative in charge of their
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Assistant Manager (Customer Service Department)

San Fernando, Pampanga Roymed Pharmaceutical

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Job Description

Improve customer service experience, create engaged customers and facilitate organic growth
- Take ownership of customers issues and follow problems through to resolution
- Set a clear mission and deploy strategies focused towards that mission
- Develop service procedures, policies and standards
- Keep accurate records and document customer service actions and discussions
- Analyze statistics and compile accurate reports
- Control resources and utilize assets to achieve qualitative and quantitative targets
- Adhere to and manage the approved budget
- Maintain an orderly workflow according to priorities

**Job Types**: Full-time, Permanent

Schedule:

- 8 hour shift

**Experience**:

- Management: 2 years (preferred)
- Administrative: 3 years (preferred)
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Customer Service Associate/sales Associate for Sm

San Fernando, Pampanga New Era Cap Philippines

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A Customer Service Associate is the store’s front-liner who is responsible for providing excellent and personalized customer service through compliance of company-set performance standards and the achievement of the store’s sales target. The Customer Service Associate is also responsible for completing the sales transaction process while complying with company policies and the store’s operating standards on housekeeping, inventory control, security and safekeeping of merchandise and other company assets.

**Salary**: Php450.00 per day
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