52 Concentrix jobs in Angeles
Call Center Agent Non-Voice
Angeles, Pampanga
NBS Outsourcinng
Posted 4 days ago
Job Viewed
Job Description
What We Offer
Comprehensive Training: Gain the skills and knowledge you need to succeed, with hands-on guidance every step of the way.
Flexible Schedule: Work onsite with full-time hours and shifting schedules that fit business needs.
Open to Everyone: Whether you’re experienced or just starting out, we welcome candidates from all backgrounds.
Career Growth: Build a rewarding career with plenty of opportunities for advancement.
About the Role
Seeking enthusiastic and motivated individuals to join our team as Customer Service Representatives. This is a great opportunity to sharpen your customer service skills and grow your career. No prior experience is required—we’ll provide the training and support you need to thrive.
Key Responsibilities
Assist customers via phone, email, or chat with timely, professional support.
Resolve concerns with empathy and patience to ensure a positive experience.
Process orders, returns, and other service-related requests.
Maintain accurate customer records and follow up as needed.
Collaborate with team members to achieve service goals.
Apply product and service knowledge learned through training.
Join our team as a Customer Service Representative (CSR)! Hiring process is done virtually, but the role is onsite with a full-time shifting schedule.
Unlock job insightsall
Comprehensive Training: Gain the skills and knowledge you need to succeed, with hands-on guidance every step of the way.
Flexible Schedule: Work onsite with full-time hours and shifting schedules that fit business needs.
Open to Everyone: Whether you’re experienced or just starting out, we welcome candidates from all backgrounds.
Career Growth: Build a rewarding career with plenty of opportunities for advancement.
About the Role
Seeking enthusiastic and motivated individuals to join our team as Customer Service Representatives. This is a great opportunity to sharpen your customer service skills and grow your career. No prior experience is required—we’ll provide the training and support you need to thrive.
Key Responsibilities
Assist customers via phone, email, or chat with timely, professional support.
Resolve concerns with empathy and patience to ensure a positive experience.
Process orders, returns, and other service-related requests.
Maintain accurate customer records and follow up as needed.
Collaborate with team members to achieve service goals.
Apply product and service knowledge learned through training.
Join our team as a Customer Service Representative (CSR)! Hiring process is done virtually, but the role is onsite with a full-time shifting schedule.
Unlock job insightsall
This advertiser has chosen not to accept applicants from your region.
0
Call Center Agent (Telco) - Clark
Angeles, Pampanga
TASQ Staffing Solutions
Posted 26 days ago
Job Viewed
Job Description
We are seeking detail-oriented and proactive Call Center Agents to join a fast growing account. You will be responsible for delivering exceptional service to our valued clients through effective communication, problem-solving skills, and customer profiling.
Key Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, and chat
- Resolve customer issues and complaints with a focus on first-call resolution
- Maintain accurate and comprehensive records of customer interactions
- Collaborate with team members to improve customer service processes
- Provide product and service information to assist customers with their needs
- Proactively identify opportunities to enhance the customer experience
- Meet or exceed individual and team performance targets
Required Skills and Qualifications
- At least High School Graduate (Old Curriculum) with or without BPO Experience
- Must be conversant in both spoken and written English
- Amenable to work fully on-site in Clark, Pampanga
- Amenable to work on shifting schedule
- Can start ASAP
- Must be resourceful and able to solve problems while ensuring compliance to processes and policies
- Able to collaborate with other team members and is receptive to feedback
This advertiser has chosen not to accept applicants from your region.
1
Call Center Agent / Excellent Career Growth
Angeles, Pampanga
BPOJobOpenings
Posted 4 days ago
Job Viewed
Job Description
Customer Service Representatives assist customers with inquiries, returns, upgrades, and technical support, ensuring a smooth experience with products and services. They work in call centers, offices, or remotely.
Qualifications:
At least HS (old curriculum) or SHS Graduate
Good to excellent English communication skills
Willing to Work Onsite
Willing to start ASAP
Why Pick Us?
Exciting Performance Bonuses & Account-Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits
Join our growing team and start your career in the Call Center Industry today!
Qualifications:
At least HS (old curriculum) or SHS Graduate
Good to excellent English communication skills
Willing to Work Onsite
Willing to start ASAP
Why Pick Us?
Exciting Performance Bonuses & Account-Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits
Join our growing team and start your career in the Call Center Industry today!
This advertiser has chosen not to accept applicants from your region.
2
Call Center RTA/WFM (Clark, Pampanga)
Angeles, Pampanga
TASQ Staffing Solutions
Posted 4 days ago
Job Viewed
Job Description
About the Position: RTA/WFM (Clark) | Onsite
Benefits:
- HMO coverage for the employee and two dependents (from Day 1)
- Quarterly performance bonuses
- Excellent career growth opportunities
- 15% Night Differential
- 24 leave days annually
Qualifications:
- Bachelors degree in any field.
- At least 3 years of experience in RTA/WFM, preferably within BPO or Shared Services environments.
- Experience with scheduling, capacity planning, forecasting, and reporting.
- Familiarity with WFM scheduling tools such as Verint, Genesys, IEX, Aspect, or similar is a plus.
- Strong proficiency in MS Office, especially Excel.
- Demonstrates initiative, strong follow-through, excellent organizational skills, and attention to detail.
- Flexible, able to follow instructions, and capable of managing multiple tasks efficiently.
- Good analytical skills and sound decision-making abilities.
- Client-focused with excellent listening, empathy, rapport-building, and verbal and written communication skills.
- Upholds high standards of ethics and integrity.
- Willing to work in rotating schedules.
- Able to work onsite in Clark, Pampanga.
- Available to start immediately.
Responsibilities:
- Ensure the workforce of business partners is optimally staffed by developing forecast and staffing models, providing analytical support for business initiatives and market conditions, and making recommendations to support business decisions.
- Oversee resource planning for one or more divisional units; act as a trusted advisor by anticipating potential issues and opportunities.
- Build strong relationships with business partners, proactively communicating trends or concerns and offering data-supported recommendations.
- Collaborate with business partners to identify upcoming initiatives or changes affecting volumes or staffing; assess how shifts in business drivers will impact staffing needs.
- Develop volume forecasts for inbound contact center or processing departments; maintain and update models using standard and advanced statistical techniques.
- Continuously evaluate staffing drivers such as volume, handle time, shrinkage, and occupancy against plans; inform the business of any variances and recommend necessary actions.
Benefits:
- HMO coverage for the employee and two dependents (from Day 1)
- Quarterly performance bonuses
- Excellent career growth opportunities
- 15% Night Differential
- 24 leave days annually
Qualifications:
- Bachelors degree in any field.
- At least 3 years of experience in RTA/WFM, preferably within BPO or Shared Services environments.
- Experience with scheduling, capacity planning, forecasting, and reporting.
- Familiarity with WFM scheduling tools such as Verint, Genesys, IEX, Aspect, or similar is a plus.
- Strong proficiency in MS Office, especially Excel.
- Demonstrates initiative, strong follow-through, excellent organizational skills, and attention to detail.
- Flexible, able to follow instructions, and capable of managing multiple tasks efficiently.
- Good analytical skills and sound decision-making abilities.
- Client-focused with excellent listening, empathy, rapport-building, and verbal and written communication skills.
- Upholds high standards of ethics and integrity.
- Willing to work in rotating schedules.
- Able to work onsite in Clark, Pampanga.
- Available to start immediately.
Responsibilities:
- Ensure the workforce of business partners is optimally staffed by developing forecast and staffing models, providing analytical support for business initiatives and market conditions, and making recommendations to support business decisions.
- Oversee resource planning for one or more divisional units; act as a trusted advisor by anticipating potential issues and opportunities.
- Build strong relationships with business partners, proactively communicating trends or concerns and offering data-supported recommendations.
- Collaborate with business partners to identify upcoming initiatives or changes affecting volumes or staffing; assess how shifts in business drivers will impact staffing needs.
- Develop volume forecasts for inbound contact center or processing departments; maintain and update models using standard and advanced statistical techniques.
- Continuously evaluate staffing drivers such as volume, handle time, shrinkage, and occupancy against plans; inform the business of any variances and recommend necessary actions.
This advertiser has chosen not to accept applicants from your region.
3
Call Center Team Lead - Clark, Pampanga
Angeles, Pampanga
TASQ Staffing Solutions
Posted 4 days ago
Job Viewed
Job Description
About the Position: Team Leader - Sales (Clark) | Onsite
Location: Onsite in Clark (Includes a one-time relocation package and 30 days of accommodation)
Schedule: Night shift (US account)
Non-Negotiable Requirements:
- Proven sales experience in hardware, specifically CCTV installation/installation services or Intercom systems
- Experience in facilities or property management
- At least 2 years of experience as a Team Leader (TL)
Responsibilities:
- Develop sales strategies, track sales performance, and foster strong client relationships
- Provide updates on current market trends, sales techniques, product applications across various markets, and marketing recommendations
- Prepare and deliver presentations to customers and management
- Consistently meet or surpass sales targets
Requirements:
- Bachelors degree in business, marketing, or a related field is preferred but not mandatory
- Experience in sales management, especially within the CCTV or security industry
- Technical knowledge, with experience in information security systems or related technology preferred
- Ability to work independently while maintaining high levels of customer satisfaction
- Strong leadership, strategic thinking, and a good understanding of sales processes
- Excellent leadership, communication, and negotiation skills
- Self-motivated with a results-oriented attitude
Location: Onsite in Clark (Includes a one-time relocation package and 30 days of accommodation)
Schedule: Night shift (US account)
Non-Negotiable Requirements:
- Proven sales experience in hardware, specifically CCTV installation/installation services or Intercom systems
- Experience in facilities or property management
- At least 2 years of experience as a Team Leader (TL)
Responsibilities:
- Develop sales strategies, track sales performance, and foster strong client relationships
- Provide updates on current market trends, sales techniques, product applications across various markets, and marketing recommendations
- Prepare and deliver presentations to customers and management
- Consistently meet or surpass sales targets
Requirements:
- Bachelors degree in business, marketing, or a related field is preferred but not mandatory
- Experience in sales management, especially within the CCTV or security industry
- Technical knowledge, with experience in information security systems or related technology preferred
- Ability to work independently while maintaining high levels of customer satisfaction
- Strong leadership, strategic thinking, and a good understanding of sales processes
- Excellent leadership, communication, and negotiation skills
- Self-motivated with a results-oriented attitude
This advertiser has chosen not to accept applicants from your region.
4
Call Center Sales Operations Manager (Clark, Pampanga)
Angeles, Pampanga
TASQ Staffing Solutions
Posted 4 days ago
Job Viewed
Job Description
About the Position: Sales Operations Manager (Clark) | Onsite
Location: Onsite in Clark (Includes one-time relocation package and 30 days of accommodation)
Schedule: Night shift (US account)
Non-Negotiable Requirements:
- Proven sales experience in hardware, specifically CCTV installation/installation services or Intercom systems
- Experience in facilities or property management
- Minimum of 2 years' experience as an Operations Manager (OM)
Responsibilities:
- Develop sales strategies, monitor performance, and foster strong client relationships
- Provide insights on current market trends, sales techniques, product applications across various markets, and recommended marketing initiatives
- Prepare and deliver presentations to customers and management
- Consistently meet and surpass sales targets
Requirements:
- Bachelors degree in business, marketing, or a related field is preferred but not mandatory
- Experience in sales management, particularly within the CCTV or security industry
- Technical knowledge, with experience in information security systems or related technology preferred
- Ability to work independently while maintaining high levels of customer satisfaction
- Demonstrated leadership, strategic thinking, and understanding of sales processes
- Excellent leadership, communication, and negotiation skills
- Self-motivated with a results-oriented mindset
Location: Onsite in Clark (Includes one-time relocation package and 30 days of accommodation)
Schedule: Night shift (US account)
Non-Negotiable Requirements:
- Proven sales experience in hardware, specifically CCTV installation/installation services or Intercom systems
- Experience in facilities or property management
- Minimum of 2 years' experience as an Operations Manager (OM)
Responsibilities:
- Develop sales strategies, monitor performance, and foster strong client relationships
- Provide insights on current market trends, sales techniques, product applications across various markets, and recommended marketing initiatives
- Prepare and deliver presentations to customers and management
- Consistently meet and surpass sales targets
Requirements:
- Bachelors degree in business, marketing, or a related field is preferred but not mandatory
- Experience in sales management, particularly within the CCTV or security industry
- Technical knowledge, with experience in information security systems or related technology preferred
- Ability to work independently while maintaining high levels of customer satisfaction
- Demonstrated leadership, strategic thinking, and understanding of sales processes
- Excellent leadership, communication, and negotiation skills
- Self-motivated with a results-oriented mindset
This advertiser has chosen not to accept applicants from your region.
5
No BPO Experience Needed - Call Center Agent
Angeles, Pampanga
Quantum Sourcing
Posted 4 days ago
Job Viewed
Job Description
NO WORK EXPERIENCE REQUIRED | OPEN FOR FRESH GRADUATES! ENJOY UP TO PHP 27,000 PAY
Go further with us.
Are you ready to move your career forward? you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career?
We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.
What are we looking for?
Open to High School Graduates | You may apply Virtually or Onsite!
With/Without Call Center or Work Experience - Open for Freshers/Starters
HMO + Life Insurance + Amazing Benefits + Account Incentives
APPLY NOW!
Go further with us.
Are you ready to move your career forward? you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career?
We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.
What are we looking for?
Open to High School Graduates | You may apply Virtually or Onsite!
With/Without Call Center or Work Experience - Open for Freshers/Starters
HMO + Life Insurance + Amazing Benefits + Account Incentives
APPLY NOW!
This advertiser has chosen not to accept applicants from your region.
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About the latest Concentrix Jobs in Angeles !
6
Call Center - 1 Interview & 1 Assessment only
Angeles, Pampanga
Elite Netwoking
Posted 4 days ago
Job Viewed
Job Description
If you enjoy connecting with people and making a difference, this role is for you. As our Call Center Representative, you’ll be the first to respond to customer needs offering solutions, guidance, or even just a friendly conversation. Your efforts will leave a lasting impression by making every customer feel heard and cared for.
This advertiser has chosen not to accept applicants from your region.
7
No BPO Experience Needed -Call Center Agent Up to 27k
Angeles, Pampanga
Career Ways
Posted 4 days ago
Job Viewed
Job Description
Good communication skills!
NO MOCK CALL
- OVER THE PHONE PROCESS
- PURE ONSITE WORK
- No need to go onsite!
- Virtual process!
- earn up to 27K!
- GOOD FOR FIRST TIMERS
- open for newbies
PM ME NOW!
NO MOCK CALL
- OVER THE PHONE PROCESS
- PURE ONSITE WORK
- No need to go onsite!
- Virtual process!
- earn up to 27K!
- GOOD FOR FIRST TIMERS
- open for newbies
PM ME NOW!
This advertiser has chosen not to accept applicants from your region.
8
Call Center Agent - Seasonal Account-SM Clark up to 27k
Angeles, Pampanga
Search Career
Posted 4 days ago
Job Viewed
Job Description
Good communication skills!
NO MOCK CALL
- OVER THE PHONE PROCESS
- PURE ONSITE WORK
- No need to go onsite!
- Virtual process!
- earn up to 27K!
- GOOD FOR FIRST TIMERS
- open for newbies
PM ME NOW!
NO MOCK CALL
- OVER THE PHONE PROCESS
- PURE ONSITE WORK
- No need to go onsite!
- Virtual process!
- earn up to 27K!
- GOOD FOR FIRST TIMERS
- open for newbies
PM ME NOW!
This advertiser has chosen not to accept applicants from your region.
9