30 Client Relations jobs in Manila

Edge is a hyper-growth U.S based collaborative company that works with businesses and agencies across the United States by connecting them with our in-house talent - giving you the opportunity to work with independent firms. Individually growing in different service sectors, Edge is able to deliver the best of breed services to our clients under one umbrella. Spread across the United States, Pakistan, and Peru, our team of Client Associates provide a one-stop-shop for companies who require reliable, cost-effective, and scalable solutions across a range of specializations - allowing us to provide value through our people

Your attitude and coach-ability will lead to success in this role and future roles in the Agency. The position will require meeting and talking to new people, focusing on graciously assisting them with their insurance needs or problems. You will always remain courteous, keep a professional manner, learn all the position responsibilities, leverage the Agency mission and seek help whenever necessary!

**Job Duties**:

- Provide consistent, accurate and timely communication to clients (US based) through verbal and written correspondence
- Call new and existing insureds for claims, quote and bind personal lines policies and retain accounts to deepen relationships with our client
- Take information from clients about coverage, exclusions and exposures; document electronic files accordingly
- Respond to clients’ needs by producing binders, certificates, policies and other related items
- Maintain client files in our Agency Management System for processing all transactions
- Follow up to ensure timely responses
- Renew policies by agency standards
- Maintain client files accurately and consistently documenting conversations
- Adhering to all other automation procedures
- Handle cancellations with care, saving all accounts possible with adherence to E&O guidelines

**What we are looking for**:

- Customer service or sales experience (this is not a sales position)
- Ability to organize, prioritize and self-manage workload
- Ability to work in a team environment, with a positive attitude and willingness to help others
- Able to work under pressure and time constraints
- Very strong written and verbal English communication skills
- Bachelors degree (4 year) is required

Edge is a privately owned global company with a promote-from-within culture for talent development. Our #1 Value is based on the Edge Way, a fanatical client/team member experience and we pride ourselves on over-delivering.

Edge is very proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

theEdgeWay

One month training in #EdgeAcademy at full salary

Requirement - 25mbps fiber connection(otherwise portable internet connection as a BACKUP)

**PLEASE USE A LAPTOP OR DESKTOP COMPUTER TO APPLY AND DURING INTERVIEWS

Why should you #JoinMediLink?

MediLink Network, Inc. is a health-tech company whose mission is to enable efficient, accessible, and affordable healthcare with the end goal of building a stronger healthcare community that benefits all its stakeholders.

MediLinkers, our employees, get to immerse themselves in this mission by utilizing their skills and talents to ensure that the much-needed technological products and systems are provided for the advancement of healthcare. With that in mind, you will also be a key player in that significant change and you will constantly be surrounded by innovative people from different departments.

You can expect to have opportunities to expand your learning and work on several valuable projects too. The health ecosystem we are serving is a huge network so there are various ways for you to grow in the organization.

A **Client Relations Officer **is expected to implement MediLink’s business operations from specific merchants (hospitals or clinics). Specific business operations that would be managed by the On-site Concierge include administrative tasks, assists in member-related concerns, and consolidation of all necessary documents to ensure smooth end-to-end workflows.

DUTIES AND RESPONSIBILITIES
- Ensure that members’ benefits are discussed to the admitted members within 24 hours from the time of admission. Uncoverable items and possible excess must be highlighted.
- Create LOA in the system. Ensure that it is updated every time there’s a movement or special instruction for the member’s availment.
- Validate and ensure that the statement of accounts provided by the provider is complete before claims adjudication.
- Coordinate with the providers for the needed documents/requirements in order to facilitate the discharge transactions.
- Compute the eligible amount for cash loading covered by the Insurance Companies based on the Final Statement of Account provided by Medilink Merchants during discharge.
- Ensure that claims received are processed and submitted within the agreed TAT
- Assist the providers in out-patient availments and submission of claims in the system.
- Perform other duties and responsibilities assigned by the immediate supervisor from time to time.

QUALIFICATIONS

Must-haves:

- Graduate of 4-year medical related course. (most preferred but not a requirement)
- Very good oral and written communications
- Persistent, flexible, and a team player
- With pleasing personality and the confidence to meet with people in the different levels of the organization
- Willing to work during weekends and holidays
- Can work under pressure and meet deadlines with minimum supervision

Good to have, but not required:

- Proficient in written and articulate in verbal communication
- People-oriented and willing to extend hours just to ensure smooth availment of members.
- Self starter and can work with minimum supervision
- Capable to do multitasking activities

OTHER THINGS YOU NEED TO KNOW
- Adventist Medical Center and College Manila
- Mary Mediatrix Medical Center
- Marikina Valley Medical Center

Why should you #JoinMediLink?

MediLink Network, Inc. is a health-tech company whose mission is to enable efficient, accessible, and affordable healthcare with the end goal of building a stronger healthcare community that benefits all its stakeholders.

MediLinkers, our employees, get to immerse themselves in this mission by utilizing their skills and talents to ensure that the much-needed technological products and systems are provided for the advancement of healthcare. With that in mind, you will also be a key player in that significant change and you will constantly be surrounded by innovative people from different departments.

You can expect to have opportunities to expand your learning and work on several valuable projects too. The health ecosystem we are serving is a huge network so there are various ways for you to grow in the organization.

**Job Types**: Full-time, Permanent

**Benefits**:

- Flextime
- Health insurance
- Opportunities for promotion
- Work from home

Schedule:

- 8 hour shift

Supplemental Pay:

- 13th month salary
- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Makati City: Reliably commute or planning to relocate before starting work (required)

A **Client Relations Officer** is expected to implement MediLink’s business operations from specific merchants (hospitals or clinics). Specific business operations that would be managed by the On-site Concierge include administrative tasks, assists in member-related concerns, and consolidation of all necessary documents to ensure smooth end-to-end workflows.

DUTIES AND RESPONSIBILITIES
- Ensure that members’ benefits are discussed to the admitted members within 24 hours from the time of admission. Uncoverable items and possible excess must be highlighted.
- Create LOA in the system. Ensure that it is updated every time there’s a movement or special instruction for the member’s availment.
- Validate and ensure that the statement of accounts provided by the provider is complete before claims adjudication.
- Coordinate with the providers for the needed documents/requirements in order to facilitate the discharge transactions.
- Compute the eligible amount for cash loading covered by the Insurance Companies based on the Final Statement of Account provided by Medilink Merchants during discharge.
- Ensure that claims received are processed and submitted within the agreed TAT
- Assist the providers in out-patient availments and submission of claims in the system.
- Perform other duties and responsibilities assigned by the immediate supervisor from time to time.

QUALIFICATIONS

Must-haves:

- Graduate of 4-year medical related course. (most preferred but not a requirement)
- Very good oral and written communications
- Persistent, flexible, and a team player
- With pleasing personality and the confidence to meet with people in the different levels of the organization
- Willing to work during weekends and holidays
- Can work under pressure and meet deadlines with minimum supervision

Good to have, but not required:

- Proficient in written and articulate in verbal communication
- People-oriented and willing to extend hours just to ensure smooth availment of members.
- Self starter and can work with minimum supervision
- Capable to do multitasking activities

OTHER THINGS YOU NEED TO KNOW
- Adventist Medical Center and College Manila
- Mary Mediatrix Medical Center
- Marikina Valley Medical Center

Why should you #JoinMediLink?

MediLink Network, Inc. is a health-tech company whose mission is to enable efficient, accessible, and affordable healthcare with the end goal of building a stronger healthcare community that benefits all its stakeholders.

MediLinkers, our employees, get to immerse themselves in this mission by utilizing their skills and talents to ensure that the much-needed technological products and systems are provided for the advancement of healthcare. With that in mind, you will also be a key player in that significant change and you will constantly be surrounded by innovative people from different departments.

You can expect to have opportunities to expand your learning and work on several valuable projects too. The health ecosystem we are serving is a huge network so there are various ways for you to grow in the organization.

**Job Types**: Full-time, Permanent

**Benefits**:

- Flextime
- Health insurance
- Opportunities for promotion
- Work from home

Schedule:

- 8 hour shift

Supplemental Pay:

- 13th month salary
- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Makati City: Reliably commute or planning to relocate before starting work (required)

**About the Role:**
**Grade Level (for internal use):**
07
**Work Shift:**
This is initially a day shift position. However, you may be required to work the night and evening shifts and participate in a weekend rotation lasting for 1-2 months.
**Training:**
Any new hire will first get trained up on different industries one after the other - Energy , Technology, Media & Telecommunication (TMT), and Metals & Mining. They will also be trained on the generalist queries that are industry agnostic.
**The Team** : As a member of the Client Services team, you will serve as an expert for the Capital IQ Pro Platform. You will be responsible for providing client support by holding diagnostic conversations & driving product usage and revenue. Working on a team is essential in this role. Additionally, Client Services interacts with many internal teams, including Sales, Content, Product, News, and Technical Support. Members of the team get to learn in-depth industry knowledge and develop technical skills.
**What's in it for you** :
+ Build a career with a global company
+ Assist market leaders and decision-makers across the Financial Services industry
+ Grow and improve your skills by supporting enterprise level products and new technologies
+ Expand your knowledge base by developing expertise on multiple industries
+ Develop training skills by mentoring new associates and training clients on the Market Intelligence platform.
+ Based on planned growth & initiatives, you can emerge to the next role or learn crucial skills to aid you in new career paths within the S&P Global Commercial organization.
**Responsibilities** :
As a member of our team, you are expected to make an impact right from the beginning.
+ Provide exceptional customer service to clients, distributors and internal SPGMI staff via phone, email, and web chats in the areas of industry, content, and product consulting
+ Support a client base of firms across the Investment Banking, Private Equity, Investment Management, Financial Corporate, and Non-Financial Corporate segments
+ Positively impact client perception of the Market Intelligence division while handling approximately 100 client interactions each month
+ Assist with training and mentoring new hires as a senior associate by demonstrating expertise in best practices and product knowledge
+ Conduct product demos or webcasts for clients
+ Build out our Knowledge Base for internal stakeholders and clients
**What We're Looking For:**
Basic Qualifications:
+ Excellent Communication skills
+ Willing to learn multiple industries
+ Open to working in different shifts
**Preferred Qualifications:**
+ A Bachelors degree in Finance, Accounting, Economics, and/or related field.
+ Strong leadership and teamwork skills
+ Strong communication and customer service skills to effectively resolve client concerns and promote SPGMI product usage
+ An ability to resolve problems, manage time, and organize well are essential required skills?
+ Strong financial knowledge or knowledge of the global economy
**About S&P Global Market Intelligence**
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit .
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:? ?and your request will be forwarded to the appropriate person?
**US Candidates Only:** The EEO is the Law Poster ? describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)
**Job ID:** 315513
**Posted On:** 2025-07-31
**Location:** Makati City, Philippines

**About the Role:**
**Grade Level (for internal use):**
07
**The Role:** Associate, Client Services (Panjiva)
**The Location:** Makati, PH
**The Team:** The?Client Operations team is responsible for providing client support on our business intelligence tool by holding investigative conversations & driving product usage and revenue. Being present in?the USA,?Argentina, Philippines & Pakistan makes it a truly global team. Members of the team get to learn in-depth industry knowledge, produce research and develop technical skills. In addition, members get to learn Capital IQ Pro platform, produce webcast presentations and develop technical skills, such as Excel, SQL. You will also work with different teams inside the organization across many functional areas (Sales, Technology, Content & Industry Research, etc).
**The Impact:** Along with providing the best product in the market, we provide exceptional client support for it. Associates have a direct impact to the quality of the support provided, hence directly affecting the client's perspective of the company as a whole. Since the Associates are also in direct contact with clients, they also have the opportunity to relay feedback to the organization and understand the needs of the clients which is valuable to the ongoing development of the product.
**What's in it for you:**
+ Learn to be expert in Panjiva and Capital IQ Pro products
+ Improve social skills while interacting with C-level industry leaders
+ Develop comprehensive industry knowledge
+ Learn technical expertise like User Acceptance Testing (UAT).
+ Be part of a company that is a results-focused meritocracy. We set high standards and value accountability. We seek to identify and reward extraordinary performance with growth opportunities.
+ Based on planned growth & initiatives, you can emerge to the next role, i.e Senior Associate?and more to act as a resource for the team, particularly mentoring your teammates in offices across the globe.
+ Learn to be expert in Panjiva and Capital IQ Pro products
**Responsibilities:**
+ Providing the highest level of data, functionality and product support to S&P Global clients researching/analyzing appropriately and using all available resources.
+ Answering in bound phone calls, emails, chats from external clients
+ Effective Workflow Management including:
+ Logging and tracking information in the appropriate systems in an accurate and timely manner
+ Advanced cases are passed to other departments following procedures
+ Chip in to operational efficiency by applying the Lean principles to the day to day job
+ Use Diagnostic Techniques to go beyond client wants and delve into the why
+ Record and deliver persona/workflow based client trainings with adequate support and oversight.
+ Participates in user acceptance testing efforts within area of focus to ensure that products meet the highest standard for client experience.
+ Document different client queries for product associates in order to build a central repository of information which can be accessed by internal partners on how to best use the product.
**What We're Looking For:**
**Basic Qualifications:**
+ Overall successful candidates are bright, fast learners with a strong interest in learning about financial markets within the Supply chain sector. We're also looking for individuals with:
+ Exceptional interpersonal skills
+ Minimum of a?bachelor's degree, preferably in?Supply chain,?Economics,?Finance and/or relevant work experience
+ We are leaning towards hiring Fresh graduates or people with 1-2 years of experience
+ Working knowledge of Microsoft Excel
+ Desire and flexibility to learn and grow in an ever-changing environment
+ Must have excellent oral and written English communication skills.
**Preferred Qualifications:**
+ 0-2 years working experience.
+ Customer service working experience
+ Knowledgeable in finance, supply chain, or the global economy
**About S&P Global Market Intelligence**
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit .
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:? ?and your request will be forwarded to the appropriate person?
**US Candidates Only:** The EEO is the Law Poster ? describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)
**Job ID:** 318761
**Posted On:** 2025-07-31
**Location:** Makati City, Philippines

Our roadside assistance account is on ramp!

We are urgently looking for client support specialists! Our company is 24/7 voice & international account and currently at WFH set-up.

Hiring Process:

- Online exams
- Phone interview

QUALIFICATIONS:

- Fresh grads are welcome / completed 2 years in college / any 2 years vocational course.
- BPO experience is a plus but not required
- Excellent English communication skills (verbal & written)
- Good comprehension skills
- Familiar with basic internet and computer troubleshooting.
- With stable internet connections

**Job Types**: Full-time, Fresh graduate

**Salary**: Up to Php14,000.00 per month

**Benefits**:

- Paid training
- Work from home

Schedule:

- 8 hour shift
- Shift system

COVID-19 considerations:
N/A

Ability to commute/relocate:

- Manila: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Senior High School (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

The MAS Payroll Chat Center of Excellence (Chat COE) team supports Major Account Services clients by handling chats and calls coming from our Core and Up Market segments. Chats you can expect to receive will revolve around various questions about payroll and payroll processing. The number of chats related to payroll and payroll processing, as well as troubleshooting payroll issues will vary from day-to-day, since it is based on the number of payrolls scheduled to be processed during that time. The goal is to assist clients with as many one-chat resolutions as possible. If not, then you will determine which appropriate team to reach out to, or queues to dispatch cases to for further follow-up. Associates can expect to be interacting with both internal partners and external clients. As Client Support Specialist I in service for Major Account Services, you will utilize your knowledge and resources to provide clients with specialized support and guidance to achieve their goals. You carry the weight of ADP's service reputation and client satisfaction. Every day, you will be the primary client liaison for all employer-level concerns and will provide first level support over the phone for several complex payroll issues or concerns. As a primary chat associate, you may also need to do inbound calls as needed by the business or do outbound calls for your clients that will require follow up. As a Client Support Specialist I, you will also be expected to be able to meet to the key performance metrics that shall be used to measure your performance. Like other ADP associates, your role will also be expected to deliver 3:2 In Office Shift compliance (3 days in the office, 2 days at home). IOS expectation may vary especially during training.
BPO/KPO Experience is an advantage but not required Experience as a Chat Associate is an advantage but not required Exceptional problem-solving abilities and attention to detail. Ability to manage multiple priorities and thrive in a fast-paced, dynamic environment. BPO/KPO Experience is an advantage but not required Experience as a Chat Associate is an advantage but not required Exceptional problem-solving abilities and attention to detail. Ability to manage multiple priorities and thrive in a fast-paced, dynamic environment.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

Responsible for delivering exceptional client support by troubleshooting payroll, HR, and tax-related issues. You will assist clients in optimizing their use of ADP Workforce Now, ensuring accurate payroll processing, compliance with labor regulations, and seamless system navigation. Your role requires strong communication, problem-solving skills, and the ability to collaborate with internal teams for complex issue resolution.
Education: Open to undergraduate candidates and career shifters. Customer Service experience is an advantage but not required. Technical Skills: Proficiency in Microsoft Office (Excel, Word, Outlook). Soft Skills: Strong communication and problem-solving abilities. Ability to manage multiple cases while ensuring high-quality service. A client-focused mindset with attention to detail.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

Now hiring for Retail Specialist at Metro Manila Sites! We guarantee you an Easy and Fast One-day hiring process and earn up to 25k monthly plus more benefits! This is a limited slot and urgent hiring, so don't miss this career opportunity. Apply now!
br>Responsibilities:
• Handle customer inquiries and transactions related to retail products or services < r>• Process customer orders accurately and efficiently < r>• Resolve customer issues and escalate complex issues as needed < r>• Meet performance targets for productivity, quality, and customer satisfaction < r>• Maintain accurate records of customer interactions and transactions < r>• Collaborate with team members and other stakeholders to improve customer service processes < r>

Qualifications:
• High school diploma or equivalent < r>• Good communication and interpersonal skills < r>• Excellent problem-solving and decision-making abilities < r>• Ability to thrive in a fast-paced and dynamic environment < r>

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!

Give us a ring, and let’s talk about how we can help you. Apply now and receive a quick response within a day!