9,343 Client Support jobs in the Philippines

We're Hiring: Client Support & Admin Assistant

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered

We are currently on the lookout for a Client Support & Admin Assistant to join our team at Cloudstaff, the #1 workplace everywhere Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant

Role: Client Support & Admin Assistant

Work Arrangement: Hybrid

Location: Any CS Branch - Ortigas/ Makati/Davao/Cebu/Angeles/Mabalacat

Schedule: Morning Shift

Job Description:

• CRM and database management (updating, maintaining, and reporting)
• Providing client support and administrative assistance
• Coordinating and running webinars
• Assisting in client product training sessions
• Handling other general administrative support tasks as required by the client

Qualification and requirements:

• Proven experience in administrative support, client support, or a related role
• Strong knowledge and hands-on experience with CRM systems and database management
• Excellent communication and organizational skills
• Ability to handle multiple tasks and meet deadlines with minimal supervision
• Experience coordinating webinars and virtual meetings is an advantage

Non-negotiable skills & requirements:

• Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook) or equivalent tools

Perks & Benefits (Work From Home/Hybrid)

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled  Superb and exciting Mid-Year Parties – with items to give away and cash prizes
• Endless opportunities for career advancement
• Annual Performance Review with Salary Increase
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Tech-on-wheels Support
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• International career growth and connections
• Unlimited cash incentives for hired referrals
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.

Cloudstaff : Build Your Career, Anywhere

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Why Cloudstaff is the #1 Workplace?

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition

• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement

• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**

Responsibilities:

• Providing client-focused assistance and overall support
• Lead Generation & Prospect Sourcing
• Client Onboarding
• Sales Process Support
• Process Coordination
• Client & Internal Communication

Qualifications:

• Good Communication Skills both, verbal and written.
• FRESH GRADUATES are WELCOME to APPLY
• Proficiency in Microsoft Applications (Word, Excel, PowerPoint)
• Must be willing to work on-site in Bacoor, Cavite

Job Types: Full-time, Fresh graduate

Work Location: In person

We are mass hiring for Call Center Agents as prior in our Metro Manila sites

Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY

Responsibilities:

• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
• Update and maintain accurate records of customer interactions, transactions, and order details in the system.
• Stay updated on company policies, procedures, and services to provide accurate information to customers
• Contribute to a positive and collaborative team environment.

Our Awesome Benefits:

• Fix weekends Off
• Competitive Salary
• Monthly Commissions
• Pioneer, Non-voice, and Easy Accounts Available
• HMO with 2 FREE Dependents from Day 1
• Free Coffee and Biscuits at the office
• Paid leaves, OT & holiday pay
• Government-mandated benefits & 13th-month pay
• Fast-Track Career Growth for top performers
• Retirement/Life Insurance for Qualified Staff
• Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.

THIS IS FOR AN ONSITE WORK SET UP ONLY

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php17, Php28,000.00 per month

Benefits:

• Additional leave
• Company events
• Employee discount
• Health insurance
• Paid training
• Pay raise

Work Location: In person

We are looking for a dedicated Call Center Agents as prior in our Metro Manila sites

Easy and Fast One-day Hiring Process Earn up to 25k monthly plus more benefits This is for urgent hiring, don't miss this opportunity and if you have these skills, this might be your sign to apply here at Sapient and BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Responsibilities:

• Answer incoming customer calls and inquiries.
• Resolve customer complaints and escalate issues as needed.
• Update and maintain accurate records of customer interactions, transactions, and order details in the system.

Qualifications:

• At least High school graduate
• No prior experience necessary—we provide comprehensive training
• Good communication and interpersonal skills
• At least conversant in the English language with confidence
• Excellent problem-solving and decision-making abilities
• Ability to thrive in a fast-paced and dynamic environment

What we Offer:

• Fix weekends off
• Pioneer, Non-voice, and Easy Accounts Available
• Day Shift, Night Shift, and Shifting Schedules

THIS IS FOR AN ONSITE WORK SET UP ONLY

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php18, Php25,000.00 per month

Benefits:

• Additional leave
• Employee discount
• Health insurance
• Paid training

Work Location: In person

We are mass hiring for Call Center Agents as prior in our Metro Manila sites

Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY

Responsibilities:

• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
• Update and maintain accurate records of customer interactions, transactions, and order details in the system.
• Stay updated on company policies, procedures, and services to provide accurate information to customers
• Contribute to a positive and collaborative team environment.

Qualifications:

• With good communication skills
• At least conversant in the English language
• Computer Literate
• Excellent problem-solving and decision-making abilities
• Ability to thrive in a fast-paced and dynamic environment

Our Awesome Benefits:

• Fix weekends Off
• Competitive Salary
• Monthly Commissions
• Pioneer, Non-voice, and Easy Accounts Available
• HMO with 2 FREE Dependents from Day 1
• Free Coffee and Biscuits at the office
• Paid leaves, OT & holiday pay
• Government-mandated benefits & 13th-month pay
• Fast-Track Career Growth for top performers
• Retirement/Life Insurance for Qualified Staff
• Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.

THIS IS FOR AN ONSITE WORK SET UP ONLY

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let's talk about how we can help you. Apply now and receive a quick response within a day

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php17, Php25,000.00 per month

Benefits:

• Additional leave
• Employee discount
• Health insurance
• Paid training

Work Location: In person

Still stuck in a job or situation that doesn't challenge or reward you?

Maybe it's time to make a move, and we're making it easy for you.

Sapient is growing, and YOU could be the newest addition to our Customer Service Representative team in Metro Manila With a 1-day hiring process and a salary of up to ₱26,000 plus monthly commissions. What's stopping you?

What Your Day Looks Like:

• Handle customer concerns through voice and/or non-voice channels.
• Resolve concerns with empathy and efficiency
• Process orders, returns, and account updates with accuracy.
• Work with a supportive team that wants you to succeed
• Hit key performance targets in customer satisfaction and efficiency.

What We're Looking For:

• High school graduates (old curriculum), ALS passers, fresh grads welcome
• 1 Year of BPO experience required
• Good communication and problem-solving skills.
• Willing to work onsite in Metro Manila
• Career shifters and experienced CSR agents are welcome.

What You Get:

• Salary up to 25K + Monthly Commissions
• Career growth for consistent performers
• HMO coverage for you + 2 dependents starting Day 1
• Pioneer accounts (including easy, non-voice roles)
• Incentives, signing bonuses, and premium perks
• Shifting schedules — Day, Mid, or Night shifts
• Life Insurance & Retirement Plan for qualified hires
• Free coffee & biscuits (yes, we care about the little things)

Why Sapient?

You weren't made for just "okay" jobs. Choose a career that invests in your growth, rewards your work, and treats you like you matter.

At Sapient, we give everyone a chance:

We don't wait for "perfect" applicants — we build them. You bring the attitude — we'll handle the training. Apply Now

Job Types: Full-time, Permanent

Pay: Php17, Php26,000.00 per month

Benefits:

• Additional leave
• Employee discount
• Health insurance
• Paid training

Work Location: In person

CLIENT SUPPORT

Duties and Responsibilities:

• Serve as the initial point of contact for customer inquiries and issues, responding professionally and empathetically.
• Identify and resolve customer concerns, ensuring their satisfaction and exceeding expectations.
• Develop in-depth product knowledge and provide information to customers.
• Assist customers with order processing, shipment tracking, and returns.
• Maintain accurate records of customer interactions and inquiries.

Qualifications:

• A high school diploma or equivalent, a Bachelor's degree is a plus.
• Proven customer service experience, preferably in a call center.
• Strong communication skills, both verbal and written.
• Proficient computer skills and experience with CRM software.

Job Type: Full-time

Work Location: In person

Client Support Representative

Ayala Ave., Makati City

Brief Description:

As a Client Support Representative for the Client Support (CS) Group you will provide great service to Advent Software's clients by resolving technical and product functionality inquiries via phone, web, and e-mail to ensure the successful use of our solutions and a high level of customer satisfaction. Join a talented and SCP-certified Client Support team at one of Advent's locations.

Description:

Do you want a career that will

• Provide best of class industry training and product certification
• Empower you with the necessary skills to move into client support management, product management, consulting, sales, or development
• Enable you to grow a career that bridges Technology & Wall Street

Advent Software, Inc., the world's leading provider of automated solutions for investment professionals since 1983, is seeking experienced and talented professionals to become Client Support Representatives for the Client Support Group.  The Client Support Group consists of 200 support resources in 10 different global locations. Join a talented and hardworking SCP-certified Client Support team at one of Advent's locations, focused on providing great service to optimize our clients' use of our solutions.  

Advent's Client Support department promotes a client-focused support culture that rewards employees for innovation, professionalism, and personal development. The Client Support department attracts and develops the top talent within Advent and has traditionally been the launching pad for long term careers at Advent that span multiple business units. Advent will provide new Client Support Representatives with multiple weeks of extensive and formalized training. Throughout the training period, all candidates are required to pass assessment tests and a final certification as a requirement for continued employment.

You will benefit from:

• Competitive salary package
• Hybrid work schedule after regularization
• Company-paid vacations to places like Cebu, Bohol, Palawan and Albay
• Fun events and regular team-building activities
• Have a well-defined career path that can lead you into other business units and potential overseas placement

Job Responsibilities:

• Provide high level and in-depth technical support by resolving inquiries by phone, e-mail and web, in a manner and time frame consistent with department and team service levels and goals.
• Work collaboratively with clients, team members, implementation consultants, and resources across our global office locations to achieve desired results.
• Continue internal education, training and certifications to stay ahead of an evolving technical and financial industry landscape, learn new product releases, and increase your value to the company and the client base.
• Own and address client needs and product issues from inception to resolution.
• Interpret and validate technical/data issues, test solutions, follow-up and escalate when necessary.
• Maintain and create detailed documentation through logging of support cases, e-mail and knowledge base articles for client and internal use.
• Work with the internal and external technical business partners to help identify software vs. data issues.

Qualification Requirements:

• 1+ years' experience with Linux, or Networking is preferred.
• Strong customer focus and ability to manage and exceed clients' expectations for support.
• Excellent interpersonal skills and ability to work well within a team environment.
• Superior troubleshooting and analysis / resolution skills.
• Strong analytical skills
• Ability to understand and convey client business requirements to senior level resources for escalation
• Proven aptitude to learn complex technical and theoretical information quickly.
• Ability to prioritize and manage multiple complex issues and adapt to different challenges and changing priorities.
• Excellent written and verbal communication skills in English, with a strong attention to detail.
• Working knowledge of MS Windows, MS Excel, system architecture and environments.
• Flexibility to support market hours. The position will be working day or mid shifts to cater APAC, Middle East or Europe.

The following qualifications are advantageous and preferred:

• Bachelor's Degree in MIS, computer science, information technology or other technical courses
• Some experience with trading, portfolio management, accounting or reporting systems

If you've got what it takes to be a great Client Support Representative and want to work on a hardworking, success-oriented and fun team, then apply today

Job Overview:

We are seeking a dedicated and enthusiastic Client Support Specialist to join our Clients' customer service team. The successful candidate will be responsible for exceptional communication with clients, accurate reporting, and high-level support to teams, ensuring seamless client experiences and efficient operations.

Work Set Up:

• Employment Type: Full Time
• Shift Schedule: Mon-Fri, 6:00 am to 3:00 pm
• Work Setup: Onsite
• Location: Cavite
• Client Industry: Finance

Key Responsibilities:

• Exceptional Client Communication
• Demonstrate excellent written and verbal communication across multiple platforms, including phone, Zoom, Loom, web chat, and email.
• Engage professionally and confidently with stakeholders at all levels to ensure clear, positive, and effective interactions.
• Provide a seamless and supportive experience for clients in all communications.
• Reporting and Administrative Tasks
• Manage and maintain accurate client reports, including tracking attendance, success metrics, and traffic light indicators.
• Ensure timely and accurate data entry to support business operations and client tracking.
• High-Level Support
• Provide high-level assistance to the Client Success and Coaching teams, improving efficiency and client engagement.
• Work collaboratively across internal teams to align client engagement strategies and initiatives.

Qualifications:

• Bachelor's degree in any field.
• 2 years of experience in a related role.
• Experience in Data Entry
• Experience in Social Media Scheduling
• Experience in Calendar scheduling and "Calendly" management
• Experience in G-suite inbox and Drive management
• Support - Provide high level support to our Client Success and Coaching teams

Workplace Perks:

• Competitive salary package
• HMO coverage
• Fixed weekends off
• Meal allowance
• Attendance bonus
• 20 days of paid leave to be used on your own discretion (including 5 credits convertible to cash)
• Monthly social activities and annual company outing (domestic/international)
• Vibrant, diverse and inclusive work environment

About Us:

Shadow Office Solutions is an Australian operated BPO committed to delivering exceptional services and innovative solutions to our clients. We pride ourselves on our skilled workforce and a culture of excellence, collaboration and continuous improvement. We're growing and looking for talented individuals to join our dynamic team.

Shadow Office Solutions is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.