What Jobs are available for Cabin Crew in the Philippines?

Job Description

As our Cabin Crew, your responsibility will be:

• Execution of duties that are related to the safety of the aircraft and its guests
• Ensure cabin safety under the overall authority and responsibility of the Pilot in Command (PIC). (ie. the safety of the passengers and security of cabin load and galleys)
• Maintain a thorough working knowledge of Cabin Crew emergency drills and procedures as laid down in the Safety Emergency Procedures (SEP) Manual. In the event of an emergency, he/she is responsible for putting into effect the relevant procedures and emergency drills
• Report to the PIC any incident that has endangered or could have endangered the safety of the operations
• Maintain high standards of public conduct whilst in circumstances in which they could reasonably be recognized as being Company crew
• Liaison between the guests and the flight crew to provide optimum comfort and services to the Company's customers
• Refrain from making attempts to evade foreign customs, immigration or health regulations, and from causing any unauthorized package, person, or other item of load to be carried in any Company aircraft
• Ensure that all galley equipment, catering stores, dry stores, and loose equipment on board are properly and securely stowed, while carrying out pre-flight routine inspections of the aircraft and its equipment as prescribed by the Operations Manual and Cabin Crew Safety Procedures Manual
• Ensure that all passengers are properly and completely briefed as prescribed by the Operations Manual and Safety Emergency Procedures (SEP) Manual, and guarantee that all appropriate and necessary Ship's papers are on board the aircraft before its doors are closed for departure
• Meticulously carrying out such appropriate emergency procedures in an emergency situation, as defined in the Operations Manual and Cabin Crew Policy Manual
• Complete any reports and records that the Company or any other responsible authority may require
• Make entries concerning cabin defects in the Cabin Defects Log as appropriate
• Take all reasonable precautions to ensure proper security of galley equipment, bar boxes, catering stores, dry stores, and airplane loose equipment
• Complete any required costumes, immigration, and health formalities

You will have also following role related responsibilities:

• Strengthen the Airasia brand image and customer advocacy
• Adopt Airasia's culture and follow Airasia's desired behavior
• Ensure adequate self-development, and sufficient training undertaken to fulfill accountabilities
• Follow working procedures and ensure SOP compliance
• Support the Company safety programs
• Report safety hazards and participate in Safety Services Department trainings pertinent to the job scope
• Maintain the Company's standards as an Allstar

We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.

Prepare and Coordinate meeting briefs, memos, presentations, updates, and reports that may require confidential treatment. Ensure that the Cabin Crew is safety cautious especially for technical and medical emergency inflight and that they adhere to the Company Rules and Regulations. Monitor the performance of each Cabin crew through regular competency checks.

DUTIES AND RESPONSIBILITIES:

ATR Cabin Crew Manning

• Provides monthly roster of crew
• Ensures all ATR flights are manned with Cabin Crew
• Monitor the over–all performance of the cabin crew through yearly performance evaluation.
• Conducts periodic performance appraisal and on the job training requirement and check qualification flights to determine Cabin Crew efficiency and competence for release.

Cabin Crew Operation Management

• Conceptualizes, formulates, and updates Cabin Crew Safety Manuals for safety, service, training and other related subjects in accordance with the company policies and the government Authority.
• Ensure the number of Cabin Crew are enough for the ATR operation, qualified and current
• Update and secure 201 files of all Cabin Crew for audit and competency check
• Plan and schedule yearly trainings for all Cabin Crew

Cabin Crew Training Management

• Submit to upper management a yearly schedule of trainings for Cabin Crew
• Coordinate external trainers needed for Cabin Crew Training
• Creates request letters for approval of the OIC and Government body in relation to Cabin Crew Trainings
• Monitor Cabin Crew Trainings
• Costing of each training must be presented
• Liquidates all cash advance in relation to Cabin Crew Trainings

Essential Skills

• Skill and Experience Required
• 5 years experience as a Cabin Crew Supervisor for ATR preferred. The job requires excellent communication skills, an essential element to this position, with TTT and supervisory training.
• Financial Responsibility
• Responsible for managing Cabin Crew training budgets. The proposed budget for training must be presented and liquidation of Cash Advances must be updated.
• Extent of Exercised Supervision
• He/she is responsible for directly monitoring of Cabin Crew performance - Senior and Regular Cabin Crew through flight reports
• Human Resource Responsibilities
• Example: Interviews, recommends for hiring, and evaluates the performance of the incoming Flight Attendant
• Working Environment and Site
• AAI hangar and ATR Aircraft.

Requirements

• College Graduate
• At least 5 years of experience as a Senior Cabin Crew.
• Safety and security knowledge in aviation.
• Can speak English and Filipino.
• Possess professional disposition with interpersonal skills.

Job Type: Full-time

Benefits:

• Employee discount
• Health insurance
• Life insurance

Work Location: In person

Job Description

As our Cabin Crew, your responsibility will be:

• Execution of duties that are related to the safety of the aircraft and its guests
• Ensure cabin safety under the overall authority and responsibility of the Pilot in Command (PIC). (ie. the safety of the passengers and security of cabin load and galleys)
• Maintain a thorough working knowledge of Cabin Crew emergency drills and procedures as laid down in the Safety Emergency Procedures (SEP) Manual. In the event of an emergency, he/she is responsible for putting into effect the relevant procedures and emergency drills
• Report to the PIC any incident that has endangered or could have endangered the safety of the operations
• Maintain high standards of public conduct whilst in circumstances in which they could reasonably be recognized as being Company crew
• Liaison between the guests and the flight crew to provide optimum comfort and services to the Company's customers
• Refrain from making attempts to evade foreign customs, immigration or health regulations, and from causing any unauthorized package, person, or other item of load to be carried in any Company aircraft
• Ensure that all galley equipment, catering stores, dry stores, and loose equipment on board are properly and securely stowed, while carrying out pre-flight routine inspections of the aircraft and its equipment as prescribed by the Operations Manual and Cabin Crew Safety Procedures Manual
• Ensure that all passengers are properly and completely briefed as prescribed by the Operations Manual and Safety Emergency Procedures (SEP) Manual, and guarantee that all appropriate and necessary Ship's papers are on board the aircraft before its doors are closed for departure
• Meticulously carrying out such appropriate emergency procedures in an emergency situation, as defined in the Operations Manual and Cabin Crew Policy Manual
• Complete any reports and records that the Company or any other responsible authority may require
• Make entries concerning cabin defects in the Cabin Defects Log as appropriate
• Take all reasonable precautions to ensure proper security of galley equipment, bar boxes, catering stores, dry stores, and airplane loose equipment
• Complete any required costumes, immigration, and health formalities

You will have also following role related responsibilities:

• Strengthen the Airasia brand image and customer advocacy
• Adopt Airasia's culture and follow Airasia's desired behavior
• Ensure adequate self-development, and sufficient training undertaken to fulfill accountabilities
• Follow working procedures and ensure SOP compliance
• Support the Company safety programs
• Report safety hazards and participate in Safety Services Department trainings pertinent to the job scope
• Maintain the Company's standards as an Allstar

What characteristics are we looking for in our Cabin Crew:

• Friendly, mature, humble, honest, detail-oriented, and a self-starter; able to perform under pressure in a challenging and fast-paced environment
• High comfort level working in a diverse environment
• Able to maintain high confidentiality, tact, and discretion when dealing with people
• Possesses good interpersonal and communication skills to collaborate effectively with internal and external customers
• High level of safety awareness
• Able to make administrative/procedural decisions and judgments

We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.

Department
Cabin Services Support

Employee Type
Probationary

Cebu Pacific  puts people at the heart of service - be it our customers, clients, partners or employees. Our Customer Service Operations Team is dedicated to delivering exceptional airport and inflight experience, ensuring that we make moments happen at every touchpoint in the passenger journey. Encompassing key areas in Customer Service, Airport Experience, Cargo Operations, and Ramp Services, our team is committed to upholding Cebu Pacific's values for service, operational excellence, and air transport reliability.

At Cebu Pacific, everyJuan's moments matter. Join our Customer Service Operations team as CABIN CREW RECORDS & ADMIN and create meaningful moments and connections for our passengers. Visit our careers site to learn more about how your moment matters at Cebu Pacific: CEB Careers Site

PRIMARY RESPONSIBILITIES:

Updates and Follow-Ups:

• Update APE results (Fit to Fly Certificate) and Medical Certificates in AIMS; ensure scanning and filing.
• Coordinate with HRD on maternity and sick leave attendance and check-ins.

Documentation and Communication:

• Prepare and encode APE request letters, Fit to Fly Certificates, and official letters for resigned Cabin Crew.
• Email People Department for timely distribution of uniforms and equipment.

Uniforms and Equipment Management:

• Oversee distribution and monthly inventory of crew uniforms and accessories; ensure accurate deliveries and receipt filing.

Fun Flight Prizes:

• Manage fun flight prizes, including documentation of damages and weekly monitoring to prevent losses.

Database Management:

• Update Cabin Crew information in AIMS, including API registration, visa, and bank details.

Visa and Compliance:

• Handle Chinese Visa applications and assist with regulatory manual submissions; ensure distribution of updates to all relevant personnel.

BASIC QUALIFICATIONS :

• Graduate of a bachelor's degree - preferably in psychology, business administration, tourism management or any related field
• Preferably with 2-4 years administrative experience in an airline industry
• Must have intermediate to advance proficiency in MS Office applications
• Must be a good communicator (verbal and written) with good interpersonal skills; can deal and manage different personalities
• Must be organized (with a keen attention for details) and comfortable working within timelines/deadlines

Note: This position is for an Individual Contributor and will be based in Pasay City, Metro Manila but currently follows a hybrid workplace flexibility arrangement.

Your moment matters. Be a Moment Maker

Why Join Us:

• We are the first Great Place to Work certified airline in Southeast Asia.
• We have been recognized as Best Employer Brand on LinkedIn for two consecutive years.
• Be part of a forward-thinking team that values innovation and continuous improvement.
• Play a key role in developing and nurturing the talents that drive our success.
• Accelerate your career with access to extensive learning programs and leadership development initiatives, all under Ceb U, our corporate university.
• Enjoy unique employee perks such as free travel for you and your family. Expanded coverage to common law partners and same sex partners
• Be assured of a comprehensive healthcare coverage upon hire.

Cebu Pacific warns the public against fake hiring and training advertisements by unknown groups. We do not require payment from candidates during the recruitment process nor do we require submission of physical application documents. For official information on our job openings, please visit our LinkedIn or career site at CEB Careers Site for reference.

Experience Range Range (Years)
0 - 4 years

Job posted on

DUTIES AND RESPONSIBILITIES:

Pre flight / Field Reserve / Home Reserve

• Ensure to come on time for flight schedule
• Attends safety briefing and present completeness of documents
• When FR duty – Assist in the hangar if requested
• When HR duty- Available for upgrade anytime
• Ensure all necessary supplies for the flight are complete
• Aware of the timings of the printed schedule for the day and special instructions for the flight
• Report to Captain for flight and attend captains briefing

Onboard the aircraft

• Ensure all cabin safety equipment are operational and not expired and reports to CC1 (Senior CC) for any discrepancy.
• Check completeness of amenities offered and onboard the aircraft
• Ensure safety cautious especially for technical and medical emergencies
• Assist guests and members during the flight

Post Flight

• Ensure all safety equipment is complete. If safety equipment has been used during inflight log it to CML.
• Endorse any left behind items to CC1 (Senior CC)
• Read email for updates and inquiries
• Endorse to colleagues items needed to be replenished for the next day flight

Essential Skills

Skill and Experience Required

• College graduate. The job requires excellent analytical and communication skills as an essential element to this position especially when dealing with guests and members.

Financial Responsibility

• No Financial Responsibility.

Extent of Exercised Supervision

• He/she is responsible for the safety of passengers on board the aircraft. Reports incident directly to CC1 (Senior CC) for immediate action.

Working Environment and Site

• Work location is the cabin of ATR aircraft and immediate action in case of medical or aircraft emergencies occur.

Position Specifications

Requirements

• Can speak English and Filipino.
• College graduate
• With a pleasing personality.