146 Business Operations jobs in the Philippines
Business Operations Analyst

Posted 16 days ago
Job Viewed
Job Description
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
**Business Support Analyst - Banking Revenue Assurance / EUROPE T&M Team**
Grade 8, internal or external candidate.
**_EUROPE T&M Team_** _, as a part of Banking Revenue Assurance team is responsible for reviewing field service activities provided to our customers and determining which activities are considered Out of Scope, as per Customer's maintenance Contract. Team's goal is to organize efficient T&M billing process by doing deep-dive analyses of field activities using various tools, cooperating with other internal teams, providing financial reports on chargeable calls and ensuring revenue is collected fully and in a timely manner. We are constantly working on optimizing our processes, and the role of T&M analyst is currently evolving into a consultant for company-wide internal and external solutions._
**POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:**
+ Understand Contractual language that defines field service activities not covered by the maintenance Contract
+ Review all service activities generated for assigned customers and based on Contract knowledge identify Out of Scope activities
+ Create Financial Reports for billable activities and calculation in accordance to Customer Contract's Terms and Conditions
+ Present great attention to details when completing daily tasks, especially when it comes to Reporting and Invoicing process - Customer data, payment terms, taxes, pricing etc.
+ Identify process gaps and work on continuous process improvement and automatization to advance developmental growth and cost reduction
+ Create Executive summary showcasing the cost or profit associated with the summary
+ Coordinate conversations with other internal teams with goal to enable efficient T&M billing process
+ Understand all relevant technical details on company's Banking equipment
+ Perform various analyses on business activities for assigned customers in order to identify Revenue gaps
+ Use multiple software solutions to complete daily tasks: Oracle, TAMBA Tool, Invoice Engine, NCDM, SOM, Power Query, Power BI, Microsoft Office etc.
+ Manage business process that creates value and increase customer satisfaction
**Candidates profile and qualifications:**
+ Bachelor's Degree
+ 2-3 years of relevant work experience
+ Excellent knowledge of **English** language, while knowledge of Germanwould be considered a plus
+ Demonstrated proficiencies in Microsoft Office Suite software, knowledge of creating macro solutions would be considered as advantage
+ Possesses a high degree of skill in relationship management, and leadership to get issues resolved for the customer
+ Technical knowledge of Banking equipment would be considered as an advantage
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
Business Operations Analyst

Posted 17 days ago
Job Viewed
Job Description
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
**Business Support Analyst - Banking Revenue Assurance / NAMER T&M Team**
Grade 8, internal or external candidate.
**_NAMER T&M Team_** _, as a part of Banking Revenue Assurance team is responsible for reviewing field service activities provided to our customers and determining which activities are considered Out of Scope, as per Customer's maintenance Contract. Team's goal is to organize efficient T&M billing process by doing deep-dive analyses of field activities using various tools, cooperating with other internal teams, providing financial reports on chargeable calls and ensuring revenue is collected fully and in a timely manner. We are constantly working on optimizing our processes, and the role of T&M analyst is currently evolving into a consultant for company-wide internal and external solutions._
**POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:**
+ Understand Contractual language that defines field service activities not covered by the maintenance Contract
+ Review all service activities generated for assigned customers and based on Contract knowledge identify Out of Scope activities
+ Create Financial Reports for billable activities and calculation in accordance to Customer Contract's Terms and Conditions
+ Present great attention to details when completing daily tasks, especially when it comes to Reporting and Invoicing process - Customer data, payment terms, taxes, pricing, etc.
+ Identify process gaps and work on continuous process improvement and automatization to advance developmental growth and cost reduction
+ Create Executive summary showcasing the cost or profit associated with the summary
+ Coordinate conversations with other internal teams with goal to enable efficient T&M billing process
+ Understand all relevant technical details on company's Banking equipment
+ Perform various analyses on business activities for assigned customers to identify Revenue gaps
+ Use multiple software solutions to complete daily tasks: Oracle, TAMBA Tool, Invoice Engine, NCDM, SOM, Microsoft Office, etc.
+ Manage business process that creates value and increase customer satisfaction
**Candidates profile and qualifications:**
+ Bachelor's Degree
+ 2-3 years of relevant work experience
+ Excellent knowledge of **English** language
+ Demonstrated proficiencies in Microsoft Office Suite software, knowledge of creating macro solutions would be considered as advantage
+ Possesses a high degree of skill in relationship management, and leadership to get issues resolved for the customer
+ Technical knowledge of Banking equipment would be considered as an advantage
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
Business Operations Analyst II
Posted 2 days ago
Job Viewed
Job Description
**Job Track Description:**
+ Requires formal education and relevant expertise in a professional, sales, or technical area.
+ Performs technical-based activities.
+ Contributes to and manages projects.
+ Uses deductive reasoning to solve problems and make recommendations.
+ Interfaces with and influences key stakeholders.
+ Leverages previous knowledge and expertise to achieve results.
+ Able to complete work self-guided and with a team.
+ College or university degree required.
**General Profile**
+ Requires knowledge and experience in specific field.
+ Will acquire higher-level knowledge and skills.
+ Develops an understanding of the company, processes, and customers.
+ Uses existing procedures to solve standard problems.
+ Receives moderate guidance and direction from others.
**Functional Knowledge**
+ Requires expanded conceptual understanding of theories, practices, and procedures.
**Business Expertise**
+ Uses an understanding of key business drivers to accomplish work.
**Impact**
+ Impacts a team, by example, through the quality service and information provided.
+ Follows standardized procedures and practices to achieve objectives and meet deadlines.
**Leadership**
+ No supervisory responsibilities.
+ Provides informal guidance to new team members.
**Problem Solving**
+ Uses existing procedures and technical experience to solve problems.
**Interpersonal Skills**
+ Exchanges complex information and ideas effectively.
**Responsibility Statements**
+ Facilitates working sessions to meet operational and customer goals.
+ Acts as the customer liaison to ensure work processes are efficient and effective.
+ Identifies and organizes data to produce meaningful views of operational performance.
+ Develops detailed operational dashboards ensuring requirements meet objectives for recommendations.
+ Compiles cost assessment data for projects, and the integration of various project suppliers and vendors.
+ Examines and recommends changes or improvements to policies, quality, and problem resolution.
+ Develops well-rounded knowledge of the organization, operating processes, and governing regulations.
+ Performs other duties as assigned.
+ Complies with all policies and standards
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
Technical & Business Operations Analyst
Posted today
Job Viewed
Job Description
**Required Travel** :Minimal
**Managerial - No**
**Location**: :Philippines
- Pasig - (Amdocs Site)
**Who are we?**:
**In one sentence**:
The role involves handling incidents and service requests from customers/end-users by following the standard methods and procedures of the unit.
**What will your job look like?**:
- You will perform ticket analysis, service interruption analysis, triaging of issues, and follow-up with relevant teams for resolution.
- You will ensure that all required ticket information is available for further analysis (for example, screenshot of error and customer ID) and run methods and procedures to provide resolution to known/recurring issues.
- You will perform queue management for assigning tickets to other teams, and follow up for timely resolution while keeping track of SLAs.
- You will ensure timely resolution or escalation within the agreed SLA. This includes creating a positive customer support experience and building strong relationships through understanding the problem, communicating promptly on progress, and handling customers with a professional attitude.
- You will update checklists for quality assurance and progress tracking, following standard operating procedures.
- You will ensure the seamless handover between shifts and monitor and publish the SLA achievement by keeping track of all KPIs.
- You will ensure crystal clear communication and documentation as a point of contact.
- You will perform validation, verification, and correction, wherever applicable, of artifacts of the system (reports, bills, event records, screens, and so on). You will report and properly document any errors that are detected.
- You will perform basic software system operations, using the online screen, running maps and jobs, basic configuration/installation, and taking backups.
**All you need is.**:
- Bachelor's degree in Science/IT/Computer Science or equivalent
- Experience writing software code in at least one programming language
- Good knowledge of Object Oriented Design and development
- Experience in Production Support/Application Support
**Why you will love this job**:
- You will get to show off your fine-tuned skills for resolving issues and helping the end-user.
- You will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development.
- You will have the opportunity to work in a multinational environment for the global market leader in its field.
**Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
Business Operations Analyst II- Price Variance Auditor
Posted 3 days ago
Job Viewed
Job Description
**Job Summary:**
We are seeking a detail-oriented and highly skilled **Price Variance Auditor** with strong expertise in Microsoft Excel (especially in formula-based analysis) to perform comprehensive audits of parts-related base prices, price adjustments, and all relevant documentation tied to newly initiated contracts. The ideal candidate will ensure pricing accuracy, adherence to contractual obligations, and integrity of supporting evidence. This role also involves regular client interaction and a proactive approach to identifying cost-saving opportunities and supporting strategic price negotiation efforts.
**Key Responsibilities:**
+ Conduct thorough audits of base part prices, contract price changes, and all supporting documentation related to new supplier contracts initiated by buyers.
+ Verify pricing accuracy and ensure all adjustments are aligned with contractual terms and client policies.
+ Assess the validity and sufficiency of evidence provided to support pricing changes.
+ Utilize advanced Excel formulas and tools to compute price changes, identify discrepancies, and report on variances.
+ Prepare and deliver clear, concise reports on audit findings, highlighting risks, inconsistencies, or cost-saving opportunities.
+ Lead or participate in regular review meetings with clients to discuss Price Change Reports and variance findings.
+ Collaborate with procurement teams to formulate strategic approaches to supplier negotiations and price reductions.
+ Maintain documentation of audit processes, methodologies, and conclusions to ensure transparency and traceability.
**Required Qualifications and Skills:**
+ Bachelor's degree in Accounting, Finance, Business Administration, Supply Chain, or a related field.
+ Proven experience in auditing, procurement, or cost analysis with a focus on price validation and variance analysis.
+ **Advanced proficiency in Microsoft Excel** - including but not limited to: VLOOKUP, INDEX/MATCH, IF statements, pivot tables, conditional formatting, and error-checking formulas.
+ Strong analytical and quantitative skills, with a high level of attention to detail.
+ Excellent written and verbal communication skills for client reporting and presentations.
+ Ability to manage multiple audits/projects simultaneously in a fast-paced environment.
+ Familiarity with procurement or ERP systems SAP is a plus.
+ Open to night shift and hybrid work set up
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
Business Operations Manager
Posted today
Job Viewed
Job Description
Multiplymii is in search of Business Operations Manager, for our BizOps team which acts as the enabler and integrator of our company’s - Marketing, Sales, Recruitment, Customer Success, Finance and HR teams.
In this role you will be “attached” to one of the departments as your target accountability to plan ahead (strategy), build processes (tactics), and to close the loop to deliver insights, and data analysis of the business to all related parties in order to find the best business opportunities and make strategic decisions.
Accountabilities of The BizOps Team:
- Act as the right-hand of company leaders to design, build, and implement:
- Internal, and cross functional processes
- Systems & tools best practices
- KPIs & Analytics
- Planning & Modeling - targets, headcount, commission structures and calculation
- Collecting, researching and characterizing business needs through the departments processes & activities
- Building infrastructure and supporting operations
- Automating and digitizing processes
- Acting as system admins, including:
- Platform syncing
- System implementation
- Systems integrations
- Conduct analysis and act as main connector between the department and the BI & Data Analyst
- Accountability for reports & dashboards nurturing
- Gaining and communicating insights
- Be a major guide and highly involved in KPIs setting and tracking
- Acting as main key driver of business insights and roadmap recommendations
**The Role**:
Operational Excellence and Analytics
- Supports to identify growth opportunities, optimize business processes and find the best to inform the business decisions.
- Identifies key metrics to drive improvement of performance and prepare recommendations for adjustments.
- Designs and implements end-to-end business processes to transform our business.
- Cultivates a thorough understanding of the value of data inside of the organization, by being an owner for greater use of data to successfully expand our business cooperation.
- Communicates insights and recommendations in data driven matters with internal and external parties.
- Executes Recruitment-related projects in collaboration with other departments
- Onboarding / guiding additional resources (if necessary)
Information Systems and Technology
- Works with head of department and related stakeholders involved in processes and data to ensure overall coherent way of management
- Builds systems solutions for process automation and efficiency
- Trains department’s system operators for onboarding
- Assists in setting up master data which includes creation, updates, and deletion.
Data and Insights
- Accountable of identification, enablement and maintenance of the department Weekly/Monthly/Quarterly reports
- Assists in Consolidating data from several sources and building dashboards and reports with great visualization to help business users better comprehend their data and make critical decisions.
- Trains end-users on new reports and dashboards
The Person:
Someone who loves processes, data, and technology and is eager to learn and develop a career in operations in a hyper growth company.
You will be required to be/have:
- Have a strong mixture of both Technical & Business & Analytical competence/savviness and understanding of how technology can affect and improve business operations.
- Desires to work in a high-pace startup environment with various responsibilities.
- At least 2 years work experience as a business analyst/management consultant/revenue operations/technologic industrial engineer, or any related field.
- Implemented projects like revenue optimization, cost efficiency/savings, operational efficiency, system implementation/migration/integration, etc
- Experience with HubSpot/Salesforce, ClickUp, JazzHR/other ATS & Recruitment & Sourcing platforms and No-code Automation Tools (Zapier, Automate.io, Integromat, Coupler.io, etc) - a major plus
- The ability to learn and teach yourself how to master systems and tools like: CRM platform, Excel, reporting and analytics, finance and billing, etc
- Experience in planning, executing and managing projects and/or business operations in a digital/technical department.
- Competitive, self-motivated and having the ability to conceive and initiate processes by yourself along with excellent organization and time management skills.
- Previous experience in process management & optimization projects with continuous improvement
- High-level experience in methodologies and processes for managing data
- Ability to analyze existing tools and databases and provide systems solutions recommendations
- Attention to detail, documentation and solution-oriented with strong organizational skills.
- Strong accountability over the results and ability to work autonomously
- Strong written and verbal communication skills.
**Salary**: Php40,000.00 - Php50,000.00 per month
**Benefits**:
- Work from home
Schedule:
- Flexible shift
Supplemental P
Manager I, Business Operations
Posted 2 days ago
Job Viewed
Job Description
Manager I, Business Operations
Job Description
Location:
PHL Quezon City - Tera Tower 21st Floor
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
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Business Operations Assistant (Work From Home)
Posted today
Job Viewed
Job Description
This is a great opportunity for someone who wants to work with a well-known brand and wants continuous learning and growth during their career.
The Benefits
- Work From Home
- Attendance, Performance, and Referral Bonuses
- Paid Holidays and Time Offs
The Role
- Attend calls with Mike to take notes, capture action items, and follow up with clients about status and deadlines
- Organize meeting notes in Notion
- Build compliance dashboard - download Drata data and place into Notion
- Report preparation - Using templates
- Report quality control - Double check formatting and potential silly mistakes
- Engagement letters, proposals - Point and click items
- Calendar management (book meetings, appointments)
- Assisting with different projects and following up
- Prepare decks as needed - client to provide templates
- Manage funnel (create deals, update status, create tasks, etc)
- Upload, organize, and update leads into the CRM
- Verify data in existing database
The Requirements
- Experience with Drata or similar (nice to have)
- +1 year experience with Notion or similar (must have)
- Anti-Virus software (must have)
- Must be attentive to detail, problem solver, and complete deliverables promptly
- Excellent English communication skills (both verbal and written)
- Can work on the graveyard and/or mid-shift following the US Eastern Time
Pay: Php35,000.00 - Php45,000.00 per month
**Benefits**:
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
- Night shift
Business Operations Assistant (Work From Home)
Posted today
Job Viewed
Job Description
This is a great opportunity for someone who wants to work with a well-known brand and wants continuous learning and growth during their career.
The Benefits
- Work From Home
- Attendance, Performance, and Referral Bonuses
- Paid Holidays and Time Offs
The Role
- Attend calls with Mike to take notes, capture action items, and follow up with clients about status and deadlines
- Organize meeting notes in Notion
- Build compliance dashboard - download Drata data and place into Notion
- Report preparation - Using templates
- Report quality control - Double check formatting and potential silly mistakes
- Engagement letters, proposals - Point and click items
- Calendar management (book meetings, appointments)
- Assisting with different projects and following up
- Prepare decks as needed - client to provide templates
- Manage funnel (create deals, update status, create tasks, etc)
- Upload, organize, and update leads into the CRM
- Verify data in existing database
The Requirements
- Experience with Drata or similar (nice to have)
- +1 year experience with Notion or similar (must have)
- Anti-Virus software (must have)
- Must be attentive to detail, problem solver, and complete deliverables promptly
- Excellent English communication skills (both verbal and written)
- Can work on the graveyard and/or mid-shift following the US Eastern Time
Pay: Php35,000.00 - Php45,000.00 per month
**Benefits**:
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
- Night shift
Business Partner Due Diligence Operations Analyst

Posted 22 days ago
Job Viewed
Job Description
Continental Global Business Services in Manila started in June 2012 as Veyance Technologies Inc. and was acquired by Continental AG in January 2015. On the same year, it legally changed the company name to Continental Global Business Services Manila Inc., which reflects its global presence as a full-fledged subsidiary of ContiTech Division in Continental AG.
GBS Manila is composed of five (5) main work streams, structured to make processes centralized, standardized, and in leveraged technology with the support of IT group, Continental Business Systems & RPA Competence Center.
It provides end-to-end, front-to-back services; from customer service, order management, purchasing, invoice to payment, credit and collection, full finance activities, data management, and HR services including payroll, employee benefits and talent acquisition; all built to meet its customers needs.
Support for (Group) Compliance, (Group) Export Control & Sanctions plus the (global) Responsible Value Chain organization with operational tasks of the Business Partner Due Diligence process such as:
+ False Positive clearing for Sanctions screening, Adverse Media Screening, Ultimate Beneficial Owner (UBO) Screening, Internet Research, and Continuous Screening.
+ Manual Entry of BP information into the KYBP tool (depending on processes defined by the sectors/group functions).
+ Correction of wrongfully entered data by the initiator (e.g. found during follow ups)
+ Tracking of post-completion mitigation measures, incl. Follow ups with the business
+ Determination if post-completion mitigation measures were indeed completed by the initiator and complies with the requirements set.
+ Collection of random samples within the KYPB platform once a year based on a predefined set of criteria.
+ Preparation of sample to send to Group Compliance, Group Export Control & Sanctions plus the global Responsible Value Chain organization for further processing and analysis.
+ Collection of feedback of analysis by Group Compliance, Group Export Control & Sanctions + the global Responsible Value Chain organization
+ Bachelor's degree holder in Business, Finance, Engineering, IT, or related courses.
+ Basic knowledge in Compliance, Sanctions & Export Control and/or Labor and Human Rights, and Environmental Due Diligence.
+ 2-4 years of related work experience in Compliance and Export Control is a plus.
+ Work with Project teams on process improvements, development of KPI and other quality measures.
+ Advanced knowledge of IT systems and databases preferably SAP.
+ Proficient in using Office 365 applications; Advanced knowledge of Excel.
+ Able to facilitate team meetings to share best practices, lead process improvement initiatives, actively participate/form part of GBS committees (such as events comm., Connect
+ Experience with working with international teams a plus.
+ Understanding of different cultures
+ Hybrid work arrangement
+ HMO upon hire
+ Values-based culture
+ Work-life balance
+ Learning Opportunities
Ready to drive with Continental? Take the first step and fill in the online application.