1218 Bdo Unibank jobs in Makati

Job Title: Associate
Banking Administrator (AU)

Work Setup & Schedule:

• 6:30am – 3:30 Monday to Friday
• Office Based for at least 6 Mos during probationary period, subject to change upon permanency.

What you'll be doing:

• Communicate with customers – internal/external through various methods to satisfy queries promptly & efficiently.
• Manage the end-to-end AR Month end process activity.
• Process & allocate cheques & credit card payments to customers outstanding invoices based on customer remittances. Deposit cheques into the bank on the day Cheques are processed.
• Review and allocate, daily, direct credit (EFT) payments to customer outstanding invoices based on customer remittances.
• Personally, engage and regularly meet with stakeholders proactively to understand and resolve issues in a timely manner.
• Act as an escalation point for stakeholders as required and personally engage with them to resolve critical issues in a timely manner as they arise.
• Personally, and proactively engage with your professional development as leader, developing your skills and mentoring/developing others.
• Effective collaboration with all staff and other relevant stakeholders to embed safe/secure work methods in their use of resources.
• Effective financial management for Team including compliance with policies for Budgeting, Financial Management and Procurement

What will make you a great fit:

• Previous experience as a banking administrator will be desirable.
• Intermediate Excel and exposure to ERP systems
• Prior experience working in a high-volume environment.
• High attention to detail & accuracy.
• Accustomed to working toward deadlines.
• Customer focused with good verbal and written communications skills.
• Demonstrated ability to meet with Customer & stakeholders.
• Dealing with Liquidators, administrators & lawyers.

Why Join D&V Philippines?

• Competitive Market - Rate Salaries

• Nontaxable allowances

• Complete Work Equipment Provided

• HMO on Day 1

• HMO coverage of dependents

• Tenure Recognition Program

• Performance Bonus

• Specialized training opportunities

• CPD training assistance program

• Overseas Travel opportunities

• Work Life Balance

• Year-Round People Activities

• Other Employee Perks

Job Title: Associate Banking Administrator (AU)

Work Setup & Schedule:

• Hybrid (6:30am to 3:30pm)

What you'll be doing:

Operational Responsibilities

• Communicate with customers – internal/external through various methods to satisfy queries promptly & efficiently.
• Manage the end-to-end AR Month end process activity.
• Process & allocate cheques & credit card payments to customers outstanding invoices based on customer remittances. Deposit cheques into the bank on the day Cheques are processed.
• Review and allocate, daily, direct credit (EFT) payments to customer outstanding invoices based on customer remittances.
• Establish a process to clearly record/diarise details of allocation exceptions.
• Partner with the credit team members to ensure complex payments are correctly allocated to ensure customer satisfaction.
• Running the FISCAL & Variable direct debit runs plus updating new VDD banking details.
• Processing payment reversals, cancellations, de-allocations, and dishonours within a 48hrs SLA.
• Processing Sundry credits & invoices that are approved thru the Service-Now workflow i.e., responsible for the Sundry Credit Inbox. Also maintaining an audit rail for all Sundry Credits processed.
• Mange and action all payments queries, from Credit Officers, within 48 hours
• Refund requests to be processed weekly, as agreed with AP, unless urgent request received.
• Provide credit support including reconciliations and general query management as required daily/monthly/ad-hoc
• Provide regular feedback and suggestions for process improvements.
• Any other adhoc banking related activity.

Customer Satisfaction

• Personally, engage and regularly meet with stakeholders proactively to understand and resolve issues in a timely manner.
• Act as an escalation point for stakeholders as required and personally engage with them to resolve critical issues in a timely manner as they arise.
• Have a passion for the customer experience and seek to continuously improve it & delivers the transactions, work, objectives etc. required by their respective roles within agreed Service Levels
• Identify Customer issues and take ownership of them, managing through the organisation till resolution.

Personal Leadership

• Personally, and proactively engage with your professional development as leader, developing your skills and mentoring/developing others.
• Develop a meaningful vision for yourself that is aligned to the wider vision.
• Are highly engaged and take ownership of your over development.
• Are competent to complete all transactions required by your role and have a wider understanding of the context of the role
• Understand the wider business process and actively engages with your colleagues, other teams and stakeholders to meet the team, division and organisational objectives.

What will make you a great fit:

• Previous experience as a banking administrator will be desirable.
• Intermediate Excel and exposure to ERP systems
• Prior experience working in a high-volume environment.
• High attention to detail & accuracy.
• Accustomed to working toward deadlines.
• Customer focused with good verbal and written communications skills.
• Demonstrated ability to meet with Customer & stakeholders.
• Dealing with Liquidators, administrators & lawyers.

What D&V Philippines can offer you:

D&V Philippines is a place where you can build and grow your career because we invest in your training and development. You'll be a key player in our mission to deliver high-quality, cost-effective finance and accounting services for CFOs and professional services firms in Australia, Asia-Pacific, Europe, the United States, and the United Kingdom.

You'll also get to enjoy these perks on top of the essential employee benefits:

• Competitive salary with non-taxable allowances
• Health and wellness benefits
• Vacation and sick leave credits
• Yearly company and employee performance bonuses
• Free meal during office days
• Parent-friendly office
• Training and certifications
• CPD Training Assistance and PRC license renewal reimbursement
• Year-round employee engagement activities

Responsibilities:

• Provides various analytical and data driven components for equity financing, financial advisory services (M&A, capital raising, etc), specifically focusing on financial analyses, financial modeling, industry information, etc.
• Develops and sensitizes financial models for financing, deal structuring, and related analyses.
• Prepares/writes related documents such as the information memorandum, project briefs, presentation materials, industry analyses
• Conducts research on target clients, investment opportunities, and key industries
• Assists the team in deal execution

Requirements:

• Degree in Finance/Business Administration/Economics/Accounting/Management or other related field and/or MBA qualifications
• At least 2-3 years of relevant professional transactions experience with investment banking/financial advisory/Big 4 Auditing Firm (Deals)/Corporate Banking
• Excellent verbal and written communication ability, as well as strong analytical and financial/corporate evaluation skills; whilst demonstrating accuracy and attention to details when working in a fast paced environment
• Excellent verbal and written communication ability
• A self-starter with high level of initiative

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Process Associate, Customer Care

Individuals with strong communication skills & good understanding of banking operations

Responsibilities

· Manage and maintain the profiles of intermediaries; external brokers and advisers who connect the bank with customers who require finance

· Setting up access to systems required to originate business with the bank, updating profile and portfolio details and removing access as appropriate

· This role is one of the first interactions that Intermediaries will have with the bank and so influences their first impressions

· Appropriate maintenance user profiles and termination of access ensures that the bank remains compliant while creating a seamless experience for Intermediaries to do business with the bank

Qualifications we seek in you·

Minimum Qualifications / Skills

· Graduate from a Recognized University

· Experience in processing roles with experience managing multiple systems

· Ability to work independently

· Ability to liaise with internal and external stakeholders

· Has demonstrated good problem-solving skills

· Computer systems competency

· Able to work at a consistent pace

· High attention to detail

· Able to understand the flow on impact of processes to other teams within an organization; data quality, commissions, compliance

· Able to follow processes with multiple systems

· Able to self-learn using process documentation

· Ability to efficiently switch between process tasks

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, colour, religion or belief, sex/age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit . Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

About the role

As a Customer Service Representative at Express Transport Hauling and Freight Services Inc.', you will be the face of our company, providing exceptional support and assistance to our valued clients. In this full-time position based in Las Pinas City Metro Manila, you will play a crucial role in ensuring customer satisfaction and maintaining strong client relationships.

What you'll be doing

• Responding to customer inquiries and requests via phone, email, and chat in a timely and professional manner
• Resolving customer issues and concerns promptly and effectively
• Maintaining accurate records of customer interactions and transactions
• Providing information about our products and services to assist customers
• Collaborating with cross-functional teams to ensure seamless customer experiences
• Contributing to the continuous improvement of our customer service processes and procedures

What we're looking for

• Excellent communication and interpersonal skills, with the ability to build rapport with customers
• Strong problem-solving and critical thinking abilities to handle complex customer inquiries
• Previous experience in a customer service or client-facing role, preferably in the transportation or logistics industry
• A genuine passion for providing exceptional customer service and a commitment to exceed customer expectations

What we offer

• Competitive salary and benefits package
• Opportunities for career advancement and professional development
• Supportive and collaborative work environment
• Work-life balance initiatives, including flexible working arrangements
• Comprehensive health and wellness programs

About us

Express Transport Hauling and Freight Services Inc.' is a leading provider of transportation and logistics solutions in the Philippines. With a strong focus on innovation and customer satisfaction, we have built a reputation for delivering reliable and efficient services to our clients. Our team of dedicated professionals is committed to exceeding expectations and driving the success of our customers.

Apply now and join our team of customer service experts

Great Passion. Great vision. Great People. Be an iOPEXian today

We are looking for awesome professionals who wants to join our # team

No experience required:

• Customer Service Healthcare (Local Tagalog - Voice Account)
• Customer Service Healthcare (Local Tagalog - Non-voice Account)
• Customer Service Financial (Local Tagalog/Bisaya- Non-voice/Voice Account)
• Customer Service | Document Specialist (US 100% Non-Voice Account)
• Customer Service Associate (US Voice Account)

With at least 6 months - 1 year of BPO experience:

Technical Support - with 5k Signing Bonus*

• Technical Support Specialist (Pre-dominantly Non-voice)

• Technical Support System Specialist (Pre-dominantly Non-voice)

Customer Service - with 5k Signing Bonus*

• Customer Service Specialist II (US Voice Account)
• Customer Service Healthcare Specialist (US Voice Account)
• Customer Service Specialist (US Voice Account)

Sales:

• Retention and Renewals Specialist (US Voice Account-with 50k performance bonus)

Responsibilities

• Provide exceptional customer service support through various non-voice channels, such as email, chat, and web forms
• Respond to customer inquiries, complaints, and requests in a timely and efficient manner
• Assist customers with a wide range of healthcare-related tasks, including benefit verification, claims processing, and account management
• Maintain detailed records and documentation to support the customer service process

Qualifications:

• NO EXPERIENCE REQUIRED
• Preferably with at least 6 months of BPO experience
• Senior High School or High school old curriculum graduates with good communications are welcome to apply
• Should be willing to work onsite on a shifting in BGC, Taguig

Other info:

• Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)
• Work set up: Onsite
• Schedule: Shifting
• Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer

DUTIES & RESPONSIBILTIES:

• Inquire and negotiate freight charges with airlines, and operations team for processing fees if required, to obtain competitive rates.

• Prepare and submit rate quotations/proposals to clients in a timely and competitive manner.
Booking Management

• Place bookings via airline portals or email and secure confirmation from airlines and trucking providers as needed.

• Coordinate any special handling arrangements as required.
System Entry & Documentation

• Encode shipment details into the Freight Management (FM) system for job number creation.

• Provide clients with full booking details, including cut-offs, IATA rates, and airline instructions. To also include necessary documents for airline compliance and per Customs' requirement on processing of Export Declaration and/or permits, if required.

• Monitor flights for timely departure and arrival; provide clients with daily updates until final delivery (if applicable).
FWB/FHL Submission

• Submit accurate FWB/FHL data within the allowable period via CCN or airline web portal.
Post-Departure Processing

• Prepare and submit CCA (Cargo Correction Advise / Amendment) request to Airline, if required.

• Prepare billing instructions with attached quotations, receipts, and other supporting documents.

• Perform other tasks as instructed by the Head of Department (HOD).

QUALIFICATIONS:

• Bachelor's degree in Business, Logistics, or related field (preferred)

• 1–2 years in airfreight, airline customer service, or logistics

• Familiar with airline booking systems and export documentation

Skills

• Strong communication (verbal & written)

• Proficient in airline portals, FM systems, MS Office (Excel, Outlook)

• Detail-oriented with excellent time management

• Able to multitask and solve problems under pressure

BENEFITS:

• Leave Credits
• Health Insurance
• Dental
• Company Events
• For permanent position
• Opportunities for career growth

Did you know KONE moves two billion people every day? As a global leader in the elevator and escalator industry, we employ over 60,000 driven professionals in close to 70 countries worldwide joined together by a shared purpose, to shape the future of cities. In 2024, we had annual net sales of EUR 11.1 billion.

Why this role?

KONE is embarking upon an exciting growth phase and as such we are seeking for a Spare Parts Officer to join our Customer Service and Admin team.

Being part of a global organisation that actively supports your career and internal promotions, means that for the right person, this critical role could be the next step in a fantastic career at KONE.

What will you be doing?

• Manage spare parts inventory and ensure accuracy of stock records.
• Manage goods receipt, issuance, and system updating.
• Monitor usage, issuance, and replenishment of spare parts.
• Coordinate with logistics service providers and internal teams for ordering and delivery of parts.
• Prepare regular reports on stock movement, usage trends, and inventory levels.
• Support warranty claims, returns, and quality-related cases involving spare parts.
• Perform physical inventory checks across warehouse locations and ensure stock accuracy.

Are you the one?

• At least 1–2 years' experience in inventory management, warehouse operations, or spare parts handling
• Proficiency in Microsoft Excel
• Experience in SAP
• Detail-oriented, organized, and able to work independently.
• Strong communication and coordination skills.

What do we offer?

• Career progression in opportunities within a global organization
• Total reward elements that engage and motivate our employees and help us make KONE a great place to work
• Comprehensive learning and development programs covering a wide range of professional skills
• You are surrounded by fun colleagues and a lively working environment. The best part is all leaders are great and open-minded

Click on apply if you have a passion for meeting up with people and a desire to make an impact in the elevator and escalator industry.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on

Ready to shape the future of work?

At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory , our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn , X , YouTube , and Facebook .

Inviting applications for the role of Process Developer, Customer Care

In this role, agents are expected to

• Deliver outstanding service across phone and digital channels by understanding customer needs and resolving issues effectively.
• Manage and maintain intermediary profiles—external brokers and advisers who connect customers with the bank.

Responsibilities

• Deliver outstanding service across phone and digital channels by understanding customer needs and resolving issues effectively.
• Manage and maintain intermediary profiles—external brokers and advisers who connect customers with the bank.
• Set up and remove system access, update profile and portfolio details, and ensure compliance.
• Serve as a key point of contact, shaping the first impression intermediaries have of the bank.
• Investigate and resolve simple complaints, ensuring a smooth and compliant experience for all stakeholders.

Qualifications we seek in you

Minimum Qualifications / Skills

• Graduate from a recognized university.
• Experience in processing roles and managing multiple systems.
• Strong communication and problem-solving skills.
• Ability to work independently and collaborate with internal and external stakeholders.
• Proficiency in computer systems.

Preferred Qualifications/ Skills

• High attention to detail and ability to follow multi-system processes.
• Strong time management and adaptability.
• Understanding of how processes impact other teams (e.g., data quality, commissions, compliance).
• Ability to self-learn using process documentation and switch efficiently between tasks.

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation

• Make an impact – Drive change for global enterprises and solve business challenges that matter

• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities

• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex/age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.