42 Administrative Support jobs in Guagua

We're Hiring: Customer Service Representative (CSR)

Hybrid Setup – Must be based in Bulakan or nearby areas

Full-time

Do you have a passion for customer service and want to be part of a growing team? We're looking for a CSR who will handle guest enquiries, manage bookings, resolve issues, and make every guest experience exceptional.

What You'll Do:

Answer calls & enquiries in a friendly, professional way

Manage bookings, payments & guest records

Coordinate with housekeeping & maintenance teams

Upsell services & ensure top guest satisfaction

What We're Looking For:

Strong English communication skills (written & spoken)

Excellent customer service attitude

Quick to learn new systems

Based in Bulakan or nearby (hybrid work)

Tools we use (training provided): Guesty, Enso Connect, Breezeway, Stripe & more

Join us and grow your career while creating memorable guest experiences.

Apply now

• Salary Range: ₱18,000 – ₱7,000 per month
• Location: SM Clark, Pampanga
• Virtual Process – Fast & hassle-free application
• No Final Interview – One-day hiring process
• Open for All – HS Grad, SHS Grad, College Undergrad, and College Graduate
• No Experience Required – 6 months+ BPO experience is a plus

Job Description:

We are looking for Customer Service Representatives (CSR) to join our growing team at SM Clark, Pampanga. This role offers stability, competitive salary, and excellent benefits in a supportive work environment.

Responsibilities:

• Handle customer inquiries via phone, chat, or email in a professional manner
• Provide accurate information and solutions to client concerns
• Maintain customer satisfaction through quality service
• Document and update customer records in the system

Qualifications:

• Open for High School, SHS, College Undergrad, and College Graduates
• No BPO experience required (6 months+ experience is an advantage)
• Good communication skills (verbal and written)
• Willing to work onsite at SM Clark, Pampanga
• Amenable to shifting schedules and holidays

• Competitive monthly salary of ₱18,000 27,000
• HMO coverage and government-mandated benefits
• Paid training and night differential
• Career growth opportunities
• Fast application process – No final interview required

Apply now and start your career with us

We're Hiring: Customer Service Representative

Salary: ₱23,000 – ₱27,000 (Terms & Conditions Apply)

SITE: Clark Pampanga

Work Setup: 100% Onsite

Hiring Process: Virtual & Onsite – No Final Interview Required

Support: Full training, tips, and guidance provided until you receive a job offer

About the Role

We're looking for motivated and enthusiastic individuals to join our team as Customer Service Representatives. In this position, you will assist customers via phone, chat, or social media—responding to inquiries, resolving concerns, and delivering excellent service related to our products and services.

No prior experience is required. We provide complete training to help you succeed.

Key Responsibilities

• Respond to customer inquiries through phone, email, or chat in a professional and timely manner
• Resolve customer issues with patience and empathy
• Process orders, handle returns, and assist with other service-related needs
• Keep accurate customer records and perform necessary follow-ups
• Work collaboratively with your team to achieve service targets
• Stay informed about company products and services through ongoing training

What We Offer

• No Final Interview: A simplified and stress-free hiring process
• Training Provided: Comprehensive training with ongoing support
• Flexible Scheduling: Options for both part-time and full-time roles
• Open to All: Welcoming candidates from all backgrounds, including those with no previous experience
• Career Advancement: Opportunities to grow within the company

Requirements

• Positive attitude and willingness to learn
• Strong written and verbal communication skills
• Basic computer skills and access to a stable internet connection
• Ability to work independently in a virtual setting
• Must be at least 18 years old

How to Apply

Interested applicants can apply directly through our website or contact our hiring team for more details. We're here to support you every step of the way as you start your new career.

The Customer Service Manager will oversee a team that provides customer services relating to sales, sales promotions, installations and communications. In this role, you will supervise the team that optimizes and monitors shipping and returns including processing complex orders from customers and resolving order or delivery issues.

• Conduct performance management, talent development, succession planning and engagement.
• Partner with team members to decide which tools or systems are appropriate to use for specific customer service environments.
• Use comprehensive knowledge of supply customer service practices and procedures to support and assist in developing tactical customer service strategies for a small customer base.
• Provide support and feedback to define improvement projects and commitments that require a thorough understanding of customer service practices and procedures for a small team.
• Other duties as assigned
• Responsible for personnel decisions related to hiring, performance and disciplinary actions for your direct reports. You will also spend time completing the same tasks as employees on your team.

• Bachelor's degree in a related field or equivalent experience
• Minimum requirement of 1 year relevant work experience. Typically reflects 3 years or more of relevant experience
• Must have strong background in Supply Chain Customer Service/Order Management for a Manufacturing company
• Must have people management experience
• Experience in an agriculture company is a plus
• Willing to be based in Pulilan

MAJOR:

• Constantly and closely coordinate with the delivery crews and supply daily delivery status report to affect customer satisfaction to its Institutional Accounts Sales Executive.
• Provide the following institutional accounts based on agreement: (1) Reports monitoring (daily, weekly, monthly); (2) Shipment inventory; (3) Invoices, DR, IR, BL, ADO, DO, PO, packing list and sales invoice; (4) Discrepancy/rejection report, Shut out/offloading of shipments, truck schedules, and rolled over bookings/advanced booking status.
• Actual loading of shipments per truck per schedule, date & time of arrival and departure.
• Attend to customers' complaints within 24hours upon receipt & provide weekly summary of complaints received to immediate superior copied in Account Executive, Operations Supervisor & Transport Operations Director.

MINOR:

• Keep and maintain complete, intact and updated records/files/profile, master operations plans or agreement of the Institutional Accounts.
• Closely monitor and establish proper coordination to Operations personnel of its sales order booking to prevent pending/unserved booking. Status should be advised immediately to customers prior to follow up.
• Perform other duties and responsibilities as maybe assigned from time to time by immediate superior.

QUALIFICATION:

• Graduate of any four-year course
• At least 1 year of experience as a Customer Service Representative in the related field is required to qualify for the position.
• Ability to prioritize and manage tasks according to urgency and importance
• Proficiency in Computer operations and applications, such as MS Office (especially in Excel) is a must
• Strong attention to details.
• Has professional phone etiquette
• Has initiative and a can-do attitude. Can problem-solve and make decisions on first-level concerns.
• Ability to work independently and with a team

Job Type: Full-time

Benefits:

• Company Christmas gift
• Company events
• Free parking
• Health insurance
• On-site parking

Application Question(s):

• Can you start ASAP?
• How much is your asking salary?
• Do you have a CSR experience?
• Are you willing for a night shift/shifting schedule?

Language:

• English (Preferred)

Willingness to travel:

• 100% (Preferred)

Work Location: In person

Application Deadline: 08/31/2025

Hiring: Customer Service Representative

Location: SM City Clark, Pampanga

Account: Healthcare

Job Description:

We are hiring Customer Service Representatives for our onsite team in SM Clark, Pampanga. This is a great opportunity for fresh graduates, career shifters, or anyone looking to start a stable job in a professional environment. No experience required — we'll train you.

What We Offer:

• No Harver, no Berlitz, no mock call
• Interview over the phone only
• Interview tips provided
• Start ASAP
• Supportive work environment
• Open to fresh graduates and experienced applicants

Responsibilities:

-Provide technical support via phone, email, or chat

-Handle incoming customer inquiries via phone

-Accurately log all customer interactions

-Follow up to ensure full resolution of issues

Qualifications:

-Good English communication skills

-Willing to work onsite in Clark, Pampanga

-Amenable to shifting schedules

-Can start as soon as possible

-With or without prior BPO experience

What We Offer:

-Competitive salary up to Php 30,000 monthly

-Monthly performance incentives

-Night Differential Fee, Leave Credits & HMO coverage

-Paid training and career development

-Performance-based incentives

-Stable, long-term employment

How to Apply:

Apply Now and our recruitment team will contact you for a brief phone interview. No experience required.

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php20, Php30,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Flextime
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee
• Work from home

Application Question(s):

• Do you have call center experience? for how long?
• Are you a former Concentrix/Convergys employee?
• Do you have devices for virtual process? (Laptop/desktop with headphone)
• Willing to work onsite?
• Send your details here: Full name, Mobile number, Email, Location, Educational attainment

Work Location: In person

Now Hiring: Customer Service Representative

Location: Clark Pampanga

Start Date: October 7, 2025

Salary: Up to Php 27,000 per month plus incentives

We are looking for enthusiastic and customer-focused individuals to join our growing team as Customer Service Representatives. This is an excellent opportunity for fresh graduates and career shifters—no prior experience required, we'll train you

What We Offer

• Competitive salary of up to Php 27,000 per month
• Performance-based incentives & bonuses
• HMO coverage and other benefits
• Paid training on your first days
• Clear career advancement opportunities
• 100% virtual hiring process
• Interview via phone call only
• Fast and hassle-free application

Qualifications:

• Strong verbal and written communication skills.
• Active listening and problem-solving abilities.
• Positive and professional attitude
• Can start as soon as possible

How To Apply:

Apply now and submit your updated resume. Our recruitment team will contact shortlisted candidates directly.

The Customer Service Manager will oversee a team that provides customer services relating to sales, sales promotions, installations and communications. In this role, you will supervise the team that optimizes and monitors shipping and returns including processing complex orders from customers and resolving order or delivery issues.

• Conduct performance management, talent development, succession planning and engagement.
• Partner with team members to decide which tools or systems are appropriate to use for specific customer service environments.
• Use comprehensive knowledge of supply customer service practices and procedures to support and assist in developing tactical customer service strategies for a small customer base.
• Provide support and feedback to define improvement projects and commitments that require a thorough understanding of customer service practices and procedures for a small team.
• Other duties as assigned
• Responsible for personnel decisions related to hiring, performance and disciplinary actions for your direct reports. You will also spend time completing the same tasks as employees on your team.

• Bachelor's degree in a related field or equivalent experience
• Minimum requirement of 1 year relevant work experience. Typically reflects 3 years or more of relevant experience
• Must have strong background in Supply Chain Customer Service/Order Management for a Manufacturing company
• Must have people management experience
• Experience in an agriculture company is a plus
• Willing to be based in Pulilan

MAJOR:

• Constantly and closely coordinate with the delivery crews and supply daily delivery status report to affect customer satisfaction to its Institutional Accounts Sales Executive.
• Provide the following institutional accounts based on agreement: (1) Reports monitoring (daily, weekly, monthly); (2) Shipment inventory; (3) Invoices, DR, IR, BL, ADO, DO, PO, packing list and sales invoice; (4) Discrepancy/rejection report, Shut out/offloading of shipments, truck schedules, and rolled over bookings/advanced booking status.
• Actual loading of shipments per truck per schedule, date & time of arrival and departure.
• Attend to customers' complaints within 24hours upon receipt & provide weekly summary of complaints received to immediate superior copied in Account Executive, Operations Supervisor & Transport Operations Director.

MINOR:

• Keep and maintain complete, intact and updated records/files/profile, master operations plans or agreement of the Institutional Accounts.
• Closely monitor and establish proper coordination to Operations personnel of its sales order booking to prevent pending/unserved booking. Status should be advised immediately to customers prior to follow up.
• Perform other duties and responsibilities as maybe assigned from time to time by immediate superior.

QUALIFICATION:

• Graduate of any four-year course
• At least 1 year of experience as a Customer Service Representative in the related field is required to qualify for the position.
• Ability to prioritize and manage tasks according to urgency and importance
• Proficiency in Computer operations and applications, such as MS Office (especially in Excel) is a must
• Strong attention to details.
• Has professional phone etiquette
• Has initiative and a can-do attitude. Can problem-solve and make decisions on first-level concerns.
• Ability to work independently and with a team