67 Jobs in Panabo

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Technology Strategy Principal Analyst working remotely in the Philippines, you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the Philippines says it all!
**What You'll Do:**
You will lead and support strategic technology initiatives across a global, remote-first team. This role requires a flexible, adaptable professional who thrives in dynamic environments and is comfortable with evolving responsibilities and priorities.
You'll report to the Senior Principal, Technical Project Management. You'll play a key role in driving IT process improvement initiatives that align with TTEC's vision of delivering world-class customer solutions.
**During a Typical Day, You'll**
+ Lead and manage global, cross-functional process improvement initiatives, including executive-level stakeholder engagement.
+ Develop and maintain performance reports to support continuous improvement and operational excellence.
+ Implement and monitor improvements using robust control planning and compliance measures.
+ Communicate project performance and updates across all organizational levels.
+ Create and deliver stakeholder presentations with supporting documentation and tools.
+ Recommend and implement process standards and methodologies, providing Lean Six Sigma expertise.
+ Support departmental improvements in tools, templates, and processes.
**What You Bring to the Role**
· BA/BS or equivalent experience
· Certified Six Sigma Black Belt with 5 years of hands-on experience in process improvement.
· Experience working in remote, global teams with a flexible and collaborative mindset.
· Comfortable with flexible work schedules and shifting responsibilities.
· Strong background in IT process improvement and project management.
· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio, Project).
· Experience with Agile methodologies
**What You Can Expect**
· Supportive of your career and professional development
· An inclusive culture and community minded organization where giving back is encouraged
· A global team of curious lifelong learners guided by our company values
· Ask us about our paid time off (PTO) and wellness and healthcare benefits
· And yes. a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Visit for more information.
**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-Remote
**Title:** _Technology Strategy Principal Analyst - Remote_
**Location:** _PH-Central Luzon-Pampanga_
**Requisition ID:** _045EG_

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case. This position documents incoming information regarding the customer's concern and investigates all evidence until the case is completed.
**Employee Type:**
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

**職務への応募の前に、このページの右上にあるオプションから言語設定を選択してください。**
Fortune Global 500 の組織で次の機会を探りましょう。 革新的な可能性を想像し、やりがいのあるカルチャを体験し、日々より良いものになるための才能あるチームと協力してください。 私たちは、UPS を明日へと導くのに何が必要か知っています。スキルと情熱のユニークな組み合わせを持つ人々です。 自分やチームをリードする資質と意欲があれば、あなたのスキルを養い、あなたを次のレベルに引き上げる準備ができている役割があります。
**職務内容:**
This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case. This position documents incoming information regarding the customer's concern and investigates all evidence until the case is completed.
**社員タイプ:**
常勤
UPSは、差別、ハラスメント、報復のない職場を提供することにコミットしています。

Your potential has a place here with TTEC's award-winning employment experience. As a Senior Learning Analyst working remotely in Manila, Philippines, you'll be a part of bringing humanity to business. #experienceTTEC
*if certified in country, use this paragraph and update Country in Red otherwise, please remove: Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in says it all!
What you'll be doing:
Looking for an opportunity to focus on the coordination, communication, launch, and execution of blended learning training programs? You'll conceptualize and successfully implement curricula for sustained business growth. You'll provide coaching, motivation, and support to enhance the engagement and success of their team of training managers and specialists in attaining targets and goals. Additionally, you'll communicates with external clients to align on training needs and results.
You'll report to Senior Manager, Learning & Development and will be a key part of this team with impacting our global operation as part of a world class team of professionals.
TTEC (NASDAQ: TTEC) is a leading global customer experience technology and services company focused on the design, implementation, and delivery of transformative customer experience for many of the world's most iconic and disruptive brands. We deliver outcome-based customer engagement solutions through TTEC Digital, our digital consultancy that designs and builds human centric, tech-enabled, insight-driven customer experience solutions for clients and TTEC Engage, our delivery center of excellence, that operates customer acquisition, care, fraud prevention and detection, and content moderation services.
Founded in 1982, our 55,000 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business - and it's more relevant than ever before in today's environment.
Our Learning Science, Innovation, and Technology (LSIT) Center of Excellence within TTEC's Global Learning & Development organization is looking for a passionate and highly qualified Sr. Learning Innovation & Technology Analyst who is passionate about the behind-the-scenes of making learning engaging, effective, efficient, scalable, and accessible-through innovation and AI technology. Working with Learning Innovation and Technology Specialists, this person will oversee process and project management required for the testing, selection, deployment, and maintenance of learning solutions that use evidence-based, learner-centric, scalable, and data-driven learning technologies for client-facing/operational training. These solutions include innovations in the areas of automation, e-learning design, multimedia design, knowledge management, training delivery, social-collaborative learning, and learning simulations-all mediated by AI-enabling TTEC to drive significant and measurable performance improvement for our clients.
The successful candidate will be the operational backbone of the LSIT Center of Excellence-translating brilliant ideas from our Learning Innovation Specialists into repeatable, documented, and well-governed solutions. His or her work will span across four pillars:
1. Process & Vendor Governance
2. Documentation Factory
3. Learning Tech Requests & Support Intake
4. Dashboards & Insights
The successful candidate will be a learning/educational professional with an advanced understanding of learning technology (including emerging technology), and project and process management.
During a Typical Day, You'll
ü Review, document, and update the documentation for 20 tools and applications used for customer-facing training (e.g., environment requirements and limitations, AI capabilities, integrations, GIS documentation, Responsible AI Council documentation, etc.), serving as a liaison between Learning Innovation and Technology team and other L&D, IT, Product, and Sales teams
ü Review, document, and update the documentation regarding SOWs and agreements regarding the 20 tools and applications
ü Document and maintain a database of technical aspects regarding access, approvals, integrations, and data security for internal IT teams and the clients
ü Submit purchase requestions and ensure the generation of purchase orders in TTEC's procurement platform
ü Maintain the intake form process to track learning technology access requests regarding troubleshooting and product support
ü Create documentation such as sizzle reels, job aids, infographics, and FAQ guides for demos, workshops, and educational sessions on learning innovation and technology for internal teams and TTEC's clients
ü Oversee the department's PowerBI dashboard comprising goals and tasks for both enterprise learning innovation and technology as well as customer-facing/operational learning innovation and technology
ü Maintain an internal knowledge base on emerging trends in learning science and technology, particularly in the space of NLP, generative AI, and agentic AI
What You Bring to the Role
ü Bachelor's degree (with a strong background in technology and technical writing)
ü Advanced Internet skills and computer knowledge
ü Knowledge of and practical application in project and process management, especially agile approaches (e.g., scrum and/or rapid prototyping desired)
ü Advanced Office (esp. Excel) and PowerBI skills
ü 4 yrs of experience in:
o Creating technical documentation (e.g., SOPs, knowledge articles, tech specifications, user manuals, etc.)
o Creating user content leveraging multimedia (e.g., avatars, text-to-speech, rapid video design) and basic graphic design features
Behavioral Skills You'll Need:
ü Excellent communication skills (both verbal and written), particularly presentation skills (advanced English skills (CEFR: C1) for offshore locations)
ü Excellent analytical and problem-solving skills
ü Excellent organization and prioritization skills (Ability to manage multiple responsibilities and priorities in a fast-paced and time-critical environment)
ü Strong collaboration skills in a highly matrixed environment, influencing, persuading, and working closely with several stakeholders from L&D, Sales, Operations, and IT
ü A high level of innovation and creativity
ü A self-starter, proactive, and goal-oriented, working independently and requiring little guidance and direction
Use if US based role: Visit for more information.
Use if Non US based role: Visit for more information.
The anticipated range is (Update Compensation/Range). Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
LI-Remote
**Title:** _Senior Learning Analyst_
**Location:** _PH-Central Luzon-Pampanga_
**Requisition ID:** _0475W_

Your potential has a place here with TTEC's award-winning employment experience. As a Lead Specialist, Learning Innovation & Technology working remotely in Manila, Philippines, you'll be a part of bringing humanity to business. #experienceTTEC
*if certified in country, use this paragraph and update Country in Red otherwise, please remove: Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in says it all!
What you'll be doing:
Looking for an opportunity to focus on the coordination, communication, launch, and execution of blended learning training programs? You'll conceptualize and successfully implement curricula for sustained business growth. You'll provide coaching, motivation, and support to enhance the engagement and success of their team of training managers and specialists in attaining targets and goals. Additionally, you'll communicates with external clients to align on training needs and results.
You'll report to Senior Manager, Learning & Development and will be a key part of this team with impacting our global operation as part of a world class team of professionals.
TTEC (NASDAQ: TTEC) is a leading global customer experience technology and services company focused on the design, implementation, and delivery of transformative customer experiences for many of the world's most iconic and disruptive brands. We deliver outcome-based customer engagement solutions through TTEC Digital, our digital consultancy, and TTEC Engage, our delivery center of excellence. Founded in 1982, our 55,000 employees operate on six continents and live by a set of customer(1)focused values that guide relationships with clients, their customers, and each other. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. Our global Learning Strategy, Innovation & Technology (LSIT) team is seeking a passionate and forward-thinking Lead Specialist, Learning Innovation & Technology - Skills Intelligence to help us build the future of talent at TTEC. This role will be instrumental in designing and deploying a unified skills framework that powers smarter learning, internal mobility, performance management, and workforce planning across the employee lifecycle. You'll collaborate with cross-functional teams across HR, Talent, IT, and Operations to embed skills intelligence into our systems, processes, and culture-driving agility, growth, and data-driven talent decisions.
During a Typical Day, You'll
Define and maintain a dynamic skills taxonomy and work ontology across the organization
Create and manage living role profiles based on tasks, skills, and evolving capabilities
Integrate skills intelligence across HR technologies (LMS, ATS, HRIS, talent marketplaces)
Partner with analytics teams to generate dashboards and insights from skills data
Enable personalized learning journeys based on skill gaps and career aspirations
Support internal mobility by matching employees to roles and gigs via skill profiles
Map skills to business outcomes and OKRs to drive strategic workforce planning
Establish governance for skills data, including ownership, ethics, and update cycles
Pilot and scale use cases such as upskilling, succession planning, and gig work
Facilitate a cross-functional learning cohort to drive adoption and continuous improvement
What You Bring to the Role
Bachelor's degree in HR, Organizational Development, Learning Technology, or related field
4 years of experience in talent development, workforce planning, or HR technology
Strong understanding of skills-based talent frameworks and work architecture
Experience with HR systems (LMS, ATS, HRIS) and their integration via APIs or middleware
Proficiency in data analysis and visualization tools (e.g., Excel, Power BI, Tableau)
Familiarity with skills platforms, talent marketplaces, or work intelligence tools
Knowledge of agile methodologies and iterative design approaches
Experience in consulting, BPO, or other complex, matrixed organizations is a strong plus
Behavioral Skills You'll Need:
Strategic thinker with a systems mindset and strong execution skills
Excellent collaboration and stakeholder engagement across functions and levels
Strong communication skills, both verbal and written
High attention to detail and commitment to data integrity
Proactive, curious, and adaptable in a fast-changing environment
Comfortable navigating ambiguity and driving clarity through structure
Passion for innovation in talent development and the future of work
Use if US based role: Visit for more information.
Use if Non US based role: Visit for more information.
The anticipated range is (Update Compensation/Range). Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
LI-Remote
**Title:** _Lead Specialist, Learning Innovation & Technology_
**Location:** _PH-Central Luzon-Pampanga_
**Requisition ID:** _0475V_

This position is concerned with contributing to an effective department as measured by the Balance Scorecard in the four key areas: Customer, People, Quality, Profit. Responsible for the production of all graphics work and ensuring that tasks are completed on time and to the specified requirements, ensuring that the hotels style and Hilton brand standards are maintained. Responsible for the formatting and creation of visual images and copy using computer assisted programs. Create stimulating and appealing visual images and copy which is in keeping with the established Hilton brand standards and the hotels style in different mediums and fulfilling various needs of both departments and outlets alike. Asist the Marketing & Communications Manager in creating a tangible aspect to the services of the hotel through the creation of specific market collateral and artwork. Work in tandem with the Marketing & Communications Manager to create a unified and distinct visual style of the hotel.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**What will I be doing?**
**Quality**
-Design and execution of all Marketing collateral
-Develops all hotel marketing and promotional collateral according to Hilton International's World wide resorts identity guidelines. Liaises with suppliers and agents for creative collateral design and print ensuring production quality and deadlines are met
-Actively supports BD Team and in-house merchandising champions, liaising with relevant HODs to ensure merchandising opportunities are maximized. Keeps management aware of merchandising opportunities across the organization
-Ensures adequate stocks of promotional collateral are available at all times
-Supervises and directs photographers commissioned to take pictures of the hotel, promotions and events for use in sales and marketing collateral, public relations, Hilton Creative Library, Hilton.com, and all 3rd party agents
-Coordinate and schedule Graphics jobs
-Responsible for quotations/briefing the printers
-Plan key events under Marketing Manager /GM's purview well in advance
-Handle emergency cases according to established policies and procedures
-Maintain a high level of coordination with the Agency and other departments in order to maintain consistent quality service standards towards internal & external customers
-Ensure that day to day inquiries/correspondences are handled in a professional manner
-Responsible for releasing a Month End Report, annual plan and budget
-Oversee photo library and maintain up-to-date data
-Fully aware of hotel's revenue targets
**Customer**
-Communicate and interact with guests, ensuring that Hilton Brand standards are met and that guests expectations are exceeded; resulting in Hilton Moment experience for each guest
-Communicate information regarding hotel activities to customers in a polite and consistent manner, give the fullest and accurate information and anticipate customers' needs
-Ensure all guest feedback, negative and positive is dealt with and immediately recorded, and followed up accordingly
-Ensure checklist is used as a shift guideline to ensure quality, consistent service at all times
**Profit**
-Ensure all cash and other payment transactions are completed with utmost accuracy and approved by the Financial Controller
-Be aware of on-going costs of all print material and items required for Graphics. A record of Corporate give-aways to be maintained, and ordered as and when par stock reduces. Should be able to negotiate for better pricing on items purchased through the department
-Working within budget
**People**
-Ensure all team members possess a high level of knowledge about the hotel services and facilities, current and upcoming promotions, and that the information provided to internal and external callers is accurate and current. Ensure correct information is published before circulation. Liaise closely with Area Office.
-Attend workshops/classes whenever opportunities arise. Make provision for various training programmes suitable to Marketing & Graphics.
-To actively take part in team briefings and monthly communications meetings. Chair Marketing Meetings.
-Assist the Business Development team and other supporting departments to maintain consistent guest service
-Performs related duties and special projects as assigned standards
**What are we looking for**
- **Education:** Diploma/Degree in Graphic Design is preferred
- **Language:** Fluent in English language (verbal and written) is essential
- **Experience:** Must have at least 2 years of working experience in similar capacity
- **Competencies** : Has an excellent organizational and communication skill
- **Computer skills:** MS Office applications, Graphic Design applications, familiar with Apple | Mac
**Job:** _Marketing Services_
**Title:** _Marketing Coordinator_
**Location:** _null_
**Requisition ID:** _HOT0BN0B_
**EOE/AA/Disabled/Veterans**

The role aims to be recognized as trusted advisors in the hotel / hotels. This role supports the finance lead to attract and retains best-in-class finance professionals. This role assists in developing their finance team and enables them to Thrive. The role communicates with impact, ensures a robust control and compliance environment and supports to enable the SEA finance management company value proposition, which is attractive to existing and new owners. The role partners within the hotel / hotels to maximize profit for our shareholders and owners and executes SEA Operations Finance innovations and projects to deliver an industry leading efficient finance organization.
**What will I be doing?**
The Assistant Director of Finance will support all activities performed by the Director of Finance, to include but not limited to, understanding and driving financial performance, ensuring timely and accurate financial reporting and month-end closing activities, coordinating and reviewing monthly financial statements in accordance with Generally Accepted Accounting Principles (GAAP), Uniform System of Accounts and Hilton policies and procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Ensure a smooth operation of all hotel finance activities in full compliance with the policy, regulatory and contractual framework.
+ Business partner with all hotel finance team members and the Hotel Management team, and supports the Director of Finance in developing excellent working relationships across a broad range of internal and external stakeholders, including Commercial, IT, Procurement, Operations, Shared Service Centers (where applicable), Owners and Asset Managers as well as Regional Operations Finance.
+ In absence of the Director of Finance, the Assistant Director of Finance will assume responsibilities of the department lead.
+ Support the Director of Finance to develop best-in-class hotel Finance teams, including participation in all relevant Finance development programs.
**What are we looking for?**
+ Ability to analyze large volume of complex financial information from many sources and create reports, forecasts, and projections
+ Strong problem solving skills, including ability to effectively address any issue in collaboration with others as appropriate
+ Ability to proactively identify and prevent potential problems
+ Ability to help develop problem solving skills among direct reports and other team members as appropriate
+ Ability to take initiative to identify, prioritize and implement all elements required for team to fulfill responsibilities
+ Ability to manage and develop staff
+ Detail oriented and organized
+ Ability to develop presentations and effectively present to all levels of company, hotels & owners
+ Strong communication and negotiation skills (all levels of management and external customers)
+ Proficient in MS Excel, Word and Outlook with the ability to quickly learn new programs when required
Additional Preferences:
+ University degree in Accounting or Finance
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Finance_
**Title:** _Assistant Director of Finance_
**Location:** _null_
**Requisition ID:** _HOT0BNDT_
**EOE/AA/Disabled/Veterans**

Hilton isn't just a place to work. With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget.
**And, we strongly believe that our Team Members are more than just "employees".**
**Thrive at Hilton** embraces our diversity and provides a way of living, helping our Team Members build a strong foundation for health and well-being, seeking lifelong learning and mindful leadership, dreaming and connecting with a Purpose, and creating the most optimal work experience for them as an individual.
**Go Hilton** , our leisure travel discount programme, is designed exclusively to ensure that our Team Members get to experience the same Hilton Hospitality when they are travelling at a discounted rate. Eligible Team Members and their authorized family and friends can take advantage of special room rates and other perks.
**Join us now and enjoy the Hilton experience for yourself.**
An IT Manager will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel.
**What will I be doing?**
As an IT Manager, you will supervise the IT Department to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will be fulfilled timely, within budget, and in accordance with IT operating standards. Specifically, the IT Manager will perform the following tasks to the highest standards:
+ Ensure consistently strong operational support for all internal hotel IT systems and users, minimizing any system outages
+ Supervise the IT Department on a daily basis
+ Maintain excellent product knowledge and apply it to deliver full system benefits
+ Understand, fully, the legal requirements on IT governance and security
+ Handle, efficiently and completely, IT issues that arise
+ Identify current and future system needs and provide solutions for the identified needs
+ Build strong internal working relationships with all hotel Departments
**What are we looking for?**
IT Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Previous IT management experience, preferably in the hotel, leisure, and/or service sector
+ Experience of all Microsoft systems
+ Experience of hotel applications, such as Fidelio and Micros, preferred
+ Excellent organizational and interpersonal skills
+ Current technical skills and knowledge of technology
+ General understanding of IT infrastructure trends and technologies, including networks, databases, business applications, and development methodology
+ Ability to plan ahead and develop contingency plans, where necessary
It is advantageous in this position if you demonstrate the following capabilities and advantages:
+ Ability to work in a team
+ Excellent attention to detail
+ Positive Attitude
+ IT proficient
+ Willingness to develop team members and self
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Technology_
**Title:** _IT Manager_
**Location:** _null_
**Requisition ID:** _HOT0BN9O_
**EOE/AA/Disabled/Veterans**

Your potential has a place here with TTEC's award-winning employment experience. As a Senior Project Manager working remotely in Metro Manila, Philippines, you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the Philippines says it all
**What be You'll Doing**
Looking for an opportunity to showcase your organization and leadership skills? As the primary liaison overseeing projects for the Workforce Management Department, you'll be our point of contact as you build, manage, and maintain project documentation on a global scale. Ensuring projects are completed on time and within budget, you'll build plans, establish project deadlines, assign functional responsibilities, lead and direct the work of others, conduct due diligence, and gather materials as required. Projects can be internal and corporate business level initiatives.
You'll report to the Director, Workforce Management. You'll contribute to the success of the business as you are the primary point of contact overseeing various projects.
**During a Typical Day, You'll**
+ Collaborate with internal teams, stakeholders, senior executive level parties and external resources in a virtual environment.
+ Customize, build, manage and maintain effective project records
+ Identify risk, investigate to define mitigation plans, tactfully escalate and execute on change management
+ Clearly articulate requirements and overall project status to various levels and audiences
+ Support the deployment, promotion and achievement of departmental and corporate strategy, business goals and objectives
+ Spearhead innovative projects for corporate initiatives and enhancements
+ Display managerial courage within an individual contributor role as you navigate the project phases
**What You Bring to the Role**
+ BA/BS or equivalent relevant experience
+ 2 years' experience in project management role leading the deployment of medium to large scale global projects
+ PMP and/or equivalent relevant project management experience
+ Operational/Workforce management experience within the BPO/call center industry required
+ Ability to provide strategic guidance while leading a project team
+ Expertise with formal presentation
+ Experience with project management and word processing software, spreadsheet and flowcharting applications
+ Willing to work on US hours
**What You Can Expect**
+ Supportive of your career and professional development
+ An inclusive culture and community minded organization where giving back is encouraged
+ A global team of curious lifelong learners guided by our company values
+ Ask us about our paid time off (PTO) and wellness and healthcare benefits
+ And yes. a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) Visit for more information.
**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-Remote
**Title:** _Senior Project Manager_
**Location:** _PH-Central Luzon-Pampanga_
**Requisition ID:** _044GR_