2 Tourism jobs in Pantabangan
Customer Service Representative
Posted today
Job Viewed
Job Description
As a Customer Service Representative, you'll be the front line of communication, assisting customers through calls, chats, or emails. Your role will be essential in providing top-tier service, solving problems, and ensuring customers have the best experience with the company.
What We Offer:
- No experience required – we provide training
- Competitive salary + performance incentives and night differential
- Accepting applicants from diverse educational backgrounds: HS/SHS graduates, college undergraduates, vocational, and associate degree holders
- Easy application process – no resume needed
- Onsite and phone applications available
- Career growth opportunities in the BPO industry
Customer Service Agent
Posted today
Job Viewed
Job Description
Department
Customer Service - San Jose
Employee Type
Probationary
Explore this opportunity as a Customer Service Agent at
San Jose
Airport and join our growing team at 1Aviation
Attends to passenger needs and requirements based on company policies and procedures within the assigned area.
What You Will Do
- Ensure that 1Aviation's Vision, Mission, and Values are achieved.
- Promote and ensure compliance with quality, safety, security, and customer service standards based on
regulatory requirements, government laws, acceptable industry standards, and company policies and
procedures.
- Perform tasks based on the training provided.
- Attend pre-flight briefing conducted at least thirty (30) minutes before the opening of check-in counters;
Attend post-flight briefing.
- Observe on-time opening and closing of counters/gates as required by the Carrier.
- Maintain cleanliness and orderliness of counters/gates at all times.
- Attending guest's inquiries and aid and solution based on company policies and procedures.
- Handle flight disruption-related issues within authorized parameters and established standards.
Escalate to station management issues/challenges beyond authority.
- Generates ancillary reports and ensures all irregularities are recorded.
- Prepare documents and endorse special handling guests to designated personnel.
- Prepare Sales reports and handle cash collections/sales for safekeeping and bank remittances for
deposit.
- Shall remain at the airport for at least thirty (30) minutes after dispatching the last flight for the day, as
a precaution in case the flight returns for whatever reason.
- Performs specific functions that may be assigned by the Immediate Superior
An ideal candidate for this role should possess the following qualifications:
Required Educational Background
- Must be a graduate of 4-year course preferably in Hospitality Management/Tourism
- Preferably with work experience in a Customer Service environment
- Service Oriented
- Above average communication skills
- Analytical Skills
Experience Range Range (Years)
0 - 1 years
Job posted on
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