75 Tour Guiding jobs in Palawan
Customer Service Manager
Posted 1 day ago
Job Viewed
Job Description
- at least 5 yrs experience of working experience in the related field is required
- Knowledgeable with the tools, concepts and methodologies of quality management
- Preferably assistant Manager/Manager specializing logistics/Supply chain or equivalent
- with strong management skills and ability to attract and retain talent in the organization
- Required skills; Customer Account management, Customer service and relationship management
**Job Description**:
- Ensured excellent customers satisfaction and customer relations
- Ensures 100%, Compliance to customer service process from booking to delivery handling of incident reports
- Provides support to the sales division as regards establishing excellent customer relations
- Ensures customers retention and incremental business by the regularly following up on future equipment of existing customers
- Release customers advisory as need Arises to keep customers properly and appropriately informed
- Receive and resolves IR raised by external customers
- Ensures that existing and potential customers are updated on the company's products, service, promos, events, company information, etc.
- Regularly conducts performance review of staff for positive feedback or performance improvement plan
- Ensures integrity, Security and quality of process and systems data
- Partners with other departments/units through seamless interface and by directing, guiding and leading the implementation of programs that are aligned with business directions and priorities of the company
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Performance bonus
Customer Service Representative
Posted 1 day ago
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Job Description
**Customer Service Representative**
Location**:Pasig, City**
A Customer Service Representative is responsible for delivering outstanding support to the clients of the biggest and most sought-after brands.
**Responsibilities**:
- Answering incoming calls from customers
- Sorting out customers’ inquiries or requests
- Ensuring that customers’ requests are managed in an appropriate and timely manner
- Developing, organizing, and maintaining accurate files
- Delivering a high caliber of service in a friendly, confident, and informed manner
**Requirements**:
- College level with or without BPO Experience
- Good to excellent communication skills
- Willing to work on shifting schedule
- Willing to work onsite in Bridgetowne Pasig City
**Perks**:
- Up to **Php 24,000 salary**
- Plus allowances and **20k sign in bonus!**
- Monthly performance incentives
- Leave Credits
- Insurance Coverage
- HMO
- Career development and advancement opportunities
JoinCNXC now and let’s be #DifferentTogether!
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: Php17,000.00 - Php24,000.00 per month
**Benefits**:
- Company events
- Flexible schedule
- Flextime
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Performance bonus
Ability to commute/relocate:
- Pasig City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Language**:
- English (required)
Shift availability:
- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)
Willingness to travel:
- 100% (required)
Customer Service-inbound
Posted 1 day ago
Job Viewed
Job Description
- Work with a multinational company with a rock-solid foundation!
- Be part of the Leading Consumer Finance company from Japan!
- Experience the wonders of our vast network and extensive history!
**Responsibilities**:
- Assists and answers the client’s concerns for their account with the company.
- Maintains a good relationship between the company and its clients.
- Performs other duties that may be assigned from time to time.
**Requirements**:
- Bachelor's degree holder, any course
- Possesses above average communication skills (both written and verbal), presentation, and customer service skills.
- Fresh Graduates are welcome to apply.
- Computer Literate (MS Office)
- Willing to work on shifting schedules, and on holidays/weekends
- Willing to report to work in Ortigas Center, Pasig City.
- Can start ASAP.
**Benefits and Privileges**:
- Your **Sick Leave** will cover you when you feel under the weather.
- A **Vacation Leave** will always be there for your summer beach time.
- We support our employees with **Bereavement Leave** from 1st day of work as we understand the feeling of losing someone.
- Our partnered **HMO** will make healthcare very easy.
- Worry not for your loved ones as we have our **Life Insurance**.
- Our 5-day work week lets you enjoy a **Work-Life Balance** to spend more time with what pleases you!
- Our compliance with all **Government and Labor** related regulations ensures your Job Security.
**Salary**: Php12,400.00 - Php19,000.00 per month
Schedule:
- 8 hour shift
Customer Service Executive
Posted 1 day ago
Job Viewed
Job Description
The chosen applicant will be responsible in assuring the 24hours delivery of the whole range of medical assistance services to clients. The Medical Operations Coordinator (Customer Service Executive) is the first point of contact for the Clients, Members, Service Providers and Colleagues from the client's centers.
**Key Responsibilities**:
- Ensure continuity of services to members by manning the telephone and other communication systems in the manner described in the proper procedure and communicate all information to all relevant parties.
- Document all matters related to each request for assistance using the forms and systems made available by the Company to ensure continuity of service 24hours per day.
- Organize medical evacuation/repatriation (or repatriation of mortal remains) by coordinating the activity and services of all service providers, correspondents and staff of other assistance center.
- Manage specific and pertinent ad hoc projects assigned by the Operations Manager.
**Qualifications**:
- Proficient in MS Applications.
- Excellent communication skills both in English and Filipino (written and oral).
- Amenable to work on a shifting schedule.
- Can work in a project-based.
- Senior high school graduates are welcome to apply
**Job Type**: Fresh graduate
Pay: Php20,000.00 - Php23,000.00 per month
**Benefits**:
- Company events
- Opportunities for promotion
- Paid training
Schedule:
- 8 hour shift
- Shift system
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
Customer Service Coordinator
Posted 1 day ago
Job Viewed
Job Description
**BASIC FUNCTION**
**Position Overview**
The Customer Care Representative provides a meaningful, omnichannel experience to Insight Customers when they dial into the Insight Toll-Free number. This individual will answer the phone, make connections, answer questions, solve problems, and get people happily on their way. The Customer Care Representative is also expected to assist customers in placing orders, and within the sales process, show skills in up-selling and cross-selling products.
**What you’ll do at Insight**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Functions of the Job:
- Provide a friendly and warm customer experience to internal and external customers regarding requests and inquiries coming through the Insight’s toll-free number
- Collaborate with multiple departments in order to best assist with our customers’ needs
- Get to know the customers using all available means to provide a positive customer experience. The Customer Care Representative must also conduct effective research to effectively assist in the sales process
- Look for opportunities to expand the solution areas existing Customers buy in and provide necessary materials and contacts when appropriate
- Ability to multi-task by answering phones, servicing customers and teammates while taking accurate notes for tracking purposes
- All other duties as assigned
**What you’ll need to join Insight**
Education and/or Experience
- Bachelor's degree (B. A.) from four-year College or University; or one to two years related experience and/or training; or equivalent combination of education and experience. (preferred)
- Ability to communicate clearly and professionally, both verbally and in writing. Proficiency in the English Language
- Highly developed sense of integrity and commitment to customer satisfaction
- Previous experience selling computer technology highly encouraged. Strong knowledge of IT products and services needed
- Strong decision making and analytical abilities
- Has a pleasant, patient, and friendly attitude
- Willingness to work a flexible schedule and occasional overtime when needed
- Possess a strong work ethic and team player mentality
- With good computer skills - MS Office, Internet
- 1-3 years of working experience in the related field (preferred)
The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.
**About Insight**
- Founded in 1988 in Tempe, Arizona
- 11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions for organizations across the globe
- $8.3 billion in revenue in 2020
- Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
- 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
- Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work
- Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
Insight Manila Location: 10F-11F Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605.
Customer Service-inbound
Posted 1 day ago
Job Viewed
Job Description
- Work with a multinational company with a rock-solid foundation!
- Be part of the Leading Consumer Finance company from Japan!
- Experience the wonders of our vast network and extensive history!
**Responsibilities**:
- Assists and answers the client’s concerns for their account with the company.
- Maintains a good relationship between the company and its clients.
- Performs other duties that may be assigned from time to time.
**Requirements**:
- Bachelor's degree holder, any course
- Possesses above average communication skills (both written and verbal), presentation, and customer service skills.
- Fresh Graduates are welcome to apply.
- Computer Literate (MS Office)
- Willing to work on shifting schedules, and on holidays/weekends
- Willing to report to work in Ortigas Center, Pasig City.
- Can start ASAP.
**Benefits and Privileges**:
- Your **Sick Leave** will cover you when you feel under the weather.
- A **Vacation Leave** will always be there for your summer beach time.
- We support our employees with **Bereavement Leave** from 1st day of work as we understand the feeling of losing someone.
- Our partnered **HMO** will make healthcare very easy.
- Worry not for your loved ones as we have our **Life Insurance**.
- Our 5-day work week lets you enjoy a **Work-Life Balance** to spend more time with what pleases you!
- Our compliance with all **Government and Labor** related regulations ensures your Job Security.
**Salary**: Php12,400.00 - Php19,000.00 per month
Schedule:
- 8 hour shift
Customer Service Associate
Posted 1 day ago
Job Viewed
Job Description
** **Service Associate/Member Service Associate
**COMPANY DESCRIPTION**
**RESPONSIBILITIES**
- Respond promptly to inbound inquiries
- Obtain and evaluate all relevant information to handle inquiries
- Serves as liaison between the customers and various departments
- Leverage customer management system data to process membership transactions
- Enroll, renew and upgrade retail customers, processing credit card and other payment information
- Generate new & renewal revenue from new inbound inquiries & outbound calls
- Conduct outbound calls to existing customers as part of the renewal process
- Effectively describe the nature and scope of Global Rescue services
- Assist with coordination of logistics for member’s operational needs
- Meet daily, weekly, and monthly sales goals
**QUALIFICATIONS**
- Previous customer service experience
- Sales experience a plus
- Must be well-spoken and well-written
- Highly energetic and motivated to succeed
- Exceptional written and verbal communication
- Attention to detail and follow-through
- Efficient time management and organizational skills
- Excellent computer and data entry skills
**Location**:Manila, Philippines
**Compensation**:salary based on experience + bonus + benefits
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Customer Service Representative (Csr)
Posted 1 day ago
Job Viewed
Job Description
- Receive and cater to inquiries received via call, chat (3 concurrencies), and other non-voice tasks.
- Guide callers by educating them on how to troubleshoot app and web issues.
- De-escalate situations involving dissatisfied customers by offering patient assistance and support.
- Doing outbound calls to track deliveries.
- Knows how to collaborate with other departments.
- Must have the skills to investigate, handle and resolve complaints, based on policy.
**Qualifications**:
- At least 6 months of work experience for:
- Inbound and Outbound Calls
- Chat Support (multiple concurrencies)
- Local Account (Delivery/Logistics) is preferred
- Conversant and decent in English but will handle local customers.
- Must have good communication skills both written and oral.
- Knowledgeable on the use of MS Office and Google Apps (forms, sheets etc.)
- Can work in a fast-paced environment. Proactive and solutions oriented.
- Flexible and quickly adjusts to process and information changes
- Amenable to work on weekends, holidays with shifting schedule.
- Wiling to work in Ortigas.
- Ability to multi-task
- Full-Time position(s) available.
**Job Types**: Full-time, Permanent
Pay: From Php17,000.00 per month
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Pasig City: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Are you comfortable commuting to this job's location?
**Education**:
- Bachelor's (required)
**Experience**:
- Customer Service Representative: 1 year (preferred)
Customer Service Representatiive - Wfh
Posted 1 day ago
Job Viewed
Job Description
**Be part of a fast-growing global community and experience the ease anywhere, anytime.**
**We are looking for Customer Service Representative**
**Start date: August**
**20,000 SIGN ON BONUS**
**Qualifications**:
** Open to all College level**
** With 6 months BPO experience is a PLUS**
** Good to excellent English communication skills**
**Offer**:
** 20,000 Sign on bonus**
** Plus allowances**
** Monthly performance incentives**
** HMO**
**Job Types**: Full-time, Permanent
**Salary**: Php18,000.00 - Php24,000.00 per month
**Benefits**:
- Additional leave
- Company Christmas gift
- Company events
- Employee discount
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Transportation service provided
Schedule:
- 10 hour shift
- 8 hour shift
- Evening shift
- Fixed shift
- Flexible shift
- Monday to Friday
- Night shift
- Overtime
- Shift system
Supplemental Pay:
- 13th month salary
- Anniversary bonus
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Tips
- Yearly bonus
Ability to commute/relocate:
- Pasig City: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Do you have BPO Experience? For how long in total ?
- Are you a former Employee of CNX, CVGS, IBM, Stream Global ?
- Are you willing to work onsite?
**Education**:
- Bachelor's (preferred)
Customer Service Representative (Csr)
Posted 1 day ago
Job Viewed
Job Description
- Day 1 HMO
- 15k Signing Bonus
- 18k Basic Salary + allowance and incentives
- 24/7 Teleconsult
- Free Psychologist Consultation
- In-house & Online Pharmacy
- Rice Subsidy
- Clothing Allowance
- Free Shuttle Service
QUALIFICATIONS:
- With or Without Call Center Experience.
- High School Graduate or Senior High School Graduate
- Good Communication Skills.
- Willing to work On-site
Once done, kindly keep your line/s open and expect for a call within 1 - 2 days.
Thank you.
**Job Types**: Full-time, New-Grad, Permanent
**Salary**: From Php18,000.00 per month
COVID-19 considerations:
All applicants or employees are required to wear a mask
**Job Types**: Full-time, Permanent, Fixed term, Fresh graduate
Contract length: 6 months
**Salary**: From Php18,000.00 per month
**Benefits**:
- Company events
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Transportation service provided
Schedule:
- 8 hour shift
- Shift system
Supplemental pay types:
- 13th month salary
- Bonus pay
- Overtime pay
COVID-19 considerations:
All applicants must wear mask