208 Technical jobs in Tanza

Responsibilities:

• Become the subject matter expert in the way that our A&P budget management tool works, to the level expected of a business user, not that of an IT expert.
• Become the point person for business partners across various teams in dealing with issues they need help with relating to the system's functionality, including the other systems with which it interacts.
• Perform monthly and ad-hoc journal entries to ensure that spend is correctly accrued or reclassed in the general ledger.

Qualifications:

• Associate's degree in Accounting, Finance, or Business.
• 4 years of prior Financial System data maintenance, Finance, AP Clerk, or Bookkeeping experience reflecting increasing levels of responsibility
• Ideally, experience working with Anaplan or a similar A&P budget management software
• Skilled in the use of MS Excel at an intermediate to advanced level
• Strong communication skills are a must as the Anaplan point person for multiple business partners
• Skilled in producing clear, thorough and concise documentation of processes.
• Must be willing to work night shift schedules (US hours) and during PH Holidays.
• Must be able to work at Alabang, Muntinlupa when work in the office resumes (temp WFH).

JOB HIGHLIGHTS

• Life Insurance Coverage upon hiring.
• Career advancement based on performance.

KEY RESPONSIBILITIES

• Unpacking and packing of unit: Careful handling of all units, including organize unpacking and repacking to prevent damage and ensure efficient workflow.
• Assembly and disassembly (RAM Installation): Safe and precise disassembly of system units, ensuring all components are securely and correctly installed.
• Testing: Post-installation verification including system boot checks, BIOS/UEFI memory recognition.
• Cleaning: Light dusting and cleaning of internal and external components during assembly/ disassembly.
• Resealing: Proper resealing of units after successful RAM installation and testing, ensuring all screws, panels, warranty and box seals are in place for transport.

JOB REQUIREMENTS AND QUALIFICATIONS

• Graduate of any IT related course (Bachelors or Vocational).
• Fresh graduates are welcome to apply.
• With basic knowledge in hardware and software troubleshooting.
• Applicants must be willing to be assigned in Parañaque City.

Job Types: Full-time, Fresh graduate

Pay: Php19, Php20,000.00 per month

Benefits:

• Free parking
• Life insurance
• On-site parking

Ability to commute/relocate:

• Parañaque: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What is your expected salary?

Location:

• Parañaque (Preferred)

Work Location: In person

The Purpose Driven Career Objectives of a Bilingual Global Service Desk (Mandarin)

Work for one of the world's largest providers of outsourced (OSAT) semiconductor packaging, design, and test services. As a part of the team, you will be responsible for incoming requests for IT support and resolving software, application, network, account-related issues with computers. You will ensure user queries or issues are captured, validated, and triaged for further processing. You will be responsible for analyzing incident tickets and requests from customers or end-user, recommending solutions,s and escalating to the technical system owner. You will also ensure that ticket closure is within defined service levels. Make sure to communicate to users through different contact types such as email, phone, and chat. Lastly, you will receive English calls on global service desk hotline available to various Amkor locations in United States, Europe, and the Asia Pacific.

Work information

• Monday to Friday
• 7AM-4PM
• HMO upon hire

To apply for a Bilingual Global Service Desk (Mandarin), you are excellent at:

• Acts as the single point of contact for end-users in any IT-related inquiry, issue, or request.
• Records all English language incident tickets, system alerts, and requests.
• Serves as the Remote support running 24/7 supporting all Amkor locations globally.
• Analyses incident tickets, system alerts and request then provide solutions or recommendations.
• Categorize, prioritize, and assign reported incidents and provide solutions
• Administers the account management for various systems particularly global accounts such as active directory, Agile PLM, SAP, and manufacturing systems like MES, AMS, CIM, etc.
• Determine proper escalation or higher level of support group (application support, infrastructure, or Infosec team) if needed for more technical analysis and resolution.
• Ensure all incident tickets and requests are closed with resolution in accordance with the Service Level Agreement (SLA) metrics.
• Other functions may be assigned from time to time by a superior

Your Success Profile includes:

• Proficiency in Mandarin language (both written and verbal)
• 2 years of related work experience
• Practice ITIL method and processes
• With knowledge in ServiceNow or equivalent system
• Good presentation, and technical computer skills
• Analytical and proficient in Incident triage

Key Responsibilities:1. Technical Support and Troubleshooting

• Provide level 1 and 2 IT support to end-users across departments (office and production).
• Diagnose and resolve hardware, software, printer, scanner, and network issues.
• Respond promptly to helpdesk tickets, system alerts, and emergency IT requests.
• Support production operators and supervisors with IT-related machine interface issues.

2. Hardware and Software Maintenance

• Install, configure, and maintain desktop computers, laptops, printers, routers, switches, and other devices.
• Monitor the condition of IT equipment across the plant and schedule regular maintenance.
• Perform updates, patches, and configurations for software applications used in manufacturing and administration.

3. Manufacturing Systems and Equipment Support

• Provide technical support for plant-based systems, including ERP modules, POS (if used), barcode scanners, label printers, and production monitoring software.
• Assist in troubleshooting HMI, PLC connections, or networked production systems (as applicable).
• Coordinate with machine suppliers for IT-related integration or repair issues.

4. Network Administration Support

• Support the maintenance of LAN, WAN, and Wi-Fi infrastructure in the plant and office areas.
• Assist in monitoring and securing network devices (firewalls, routers, switches).
• Perform basic cabling, routing, and troubleshooting of network connections and ports.

5. Asset and Inventory Management

• Maintain accurate records of IT equipment, software licenses, and access credentials.
• Tag, track, and monitor IT assets (desktops, laptops, routers, IP cameras, etc.).
• Recommend procurement or upgrades based on equipment life cycle and plant needs.

6. CCTV, Biometrics, and Security Systems

• Support installation and maintenance of CCTV systems, DVR/NVR units, IP cameras.
• Maintain and troubleshoot biometric timekeeping and access control systems used in the plant.
• Coordinate with HR and Security departments to ensure correct system operation and data logs.

7. Data Backup and System Protection

• Ensure data backups (local/cloud) are scheduled and successfully completed.
• Implement and monitor antivirus systems, firewalls, and basic IT security protocols.
• Restore lost data or systems in the event of hardware failure or user error.

8. IT Documentation and Reporting

• Maintain documentation of technical procedures, configurations, network diagrams, and troubleshooting logs.
• Submit weekly/monthly IT activity reports to the IT Manager or Plant Head.
• Participate in audits (internal/external) by providing required system or asset documentation.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or any related course.
• At least 3–5 years of experience in an IT support role, preferably in a food manufacturing or industrial setting.
• Strong technical knowledge in hardware support, networking, and systems troubleshooting.
• Familiarity with production systems, ERPs, inventory software, and plant automation interfaces.
• Experience with Windows OS, Microsoft Office, printers, scanners, and barcode systems.
• Basic understanding of networking (IP addressing, LAN/WAN, switches, cabling).
• Knowledge of CCTV, biometric, and IP-based security systems.
• Ability to work independently under minimal supervision.
• Physically fit and willing to perform on-site technical work, including lifting, installation, and repairs.

Job Type: Full-time

Work Location: In person

Position Title: CSR (Dayshift - AU Telco)

Work Location: Alabang

Work Setup: Onsite

Work Schedule: Day Shift (6:00 AM - 3:00 PM Manila time)

Qualifications

-Bachelor's degree in Project Management, Telecommunications, Business, or a related field

-Minimum 6 to 12 months experience in telco project coordination or service delivery with Australian companies

-Proficiency in for project workflow and task management

-Experience with Halo PSA and Zoho CRM preferred

-Familiarity with TPG Telecom ordering, provisioning, or escalation processes is a significant advantage

-Exceptional organizational skills and attention to detail

-Strong communication and interpersonal skills for dealing with vendors, clients, and cross-functional teams

-Ability to prioritize tasks and adapt to shifting project demands in a fast-paced environment

-Proven problem-solving abilities and a proactive mindset

Job Summary/Description

The role assists in managing the end-to-end delivery of telecommunications services for AU Telco clients. Responsible for coordinating between internal teams, vendors, and clients, maintaining project documentation, monitoring timelines, and ensuring compliance with SLAs.

Responsibilities/Duties

-Assist in the end-to-end management of telecommunications service delivery, from order initiation to completion

-Use to track project timelines, allocate tasks, monitor progress, and ensure accountability

-Manage project communications and documentation using Halo PSA and other internal systems

-Coordinate with internal technical teams, suppliers, and vendors (including TPG Telecom) to fulfill installation and provisioning requirements

-Maintain accurate data in Zoho CRM for real-time project visibility and smooth handover between teams

-Identify potential delays, risks, or conflicts in project delivery and escalate or recommend mitigation strategies

-Prepare and distribute project status updates, reports, and meeting summaries

-Assist the Project Manager in maintaining project compliance with internal standards and client SLAs

-Support administrative duties including scheduling, documentation control, and stakeholder follow-ups

POSITION PRIMARY PURPOSE

A JR Desktop Support Engineer / IT Support monitors and maintains the computer systems and networks of an organization. You will be installing and configuring computer systems, diagnosing hardware and software faults, and solving technical and application problems, either over the phone or in person.

DUTIES AND RESPONSIBILITIES:

1. Responsible in the deployment, installation, pull-out and configuration of PC, Laptop, Printer.

2. Diligently attends to assigned tickets and provides support within the specified SLAs

3. Responsible with level 1 (phone & remote) & level 2 (on site) support.

4. Regularly updates on the status of assigned service request or incident.

5. Reports and updates helpdesk on incident or service requests encountered beyond the assigned

service request.

6. Provides assistance to end-users on standard applications and specialized software.

7. Troubleshoots hardware problems, replaces defective parts and makes necessary escalation to

the authorized person.

8. Responsible in formatting/Cloning of PC, Desktop, Laptops

9. Network connection configuration, testing and basic troubleshooting.

10. Performs regular checkup of PC desktop/laptop and a like (such as but not limited to

defragmentation/patches/virus updates)

11. Escalates problem that requires immediate attention of helpdesk, team leader or appropriate

authorities.

12. Performs other relevant tasks that may be assigned from time to time

POSITION REQUIREMENTS/QUALIFICATIONS

a) Education & other basic requirements

1. At least a graduate of any four year computer course

2. Minimum of 6 months-1 year relevant corporate experience

3. Amenable to the working schedule and location of the client company

4. With strong knowledge in operating system

5. Knowledgeable in PC Troubleshooting

b) Skills

- Soft Skills

1. Communication Skills

2. Customer Service

- Technical Skills

1. PC/Hardware troubleshooting

2. Printer, Software, Network troubleshooting

3. Formatting

4. Network configuration

Job Types: Full-time, Fresh graduate

Pay: Up to Php16,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Health insurance
• Opportunities for promotion
• Promotion to permanent employee

Application Question(s):

• For fast processing of your application, kindly provide your Viber Number.

Education:

• Bachelor's (Preferred)

Work Location: In person

Key Responsibilities:

• Respond to customer inquiries and resolve technical issues via phone, email, or chat
• Provide excellent customer service and ensure customer satisfaction
• Troubleshoot and diagnose technical problems using available tools and resources
• Document customer interactions and issue resolution in a ticketing system
• Collaborate with internal teams to resolve complex technical issues
• Stay up-to-date with new technologies and products to provide effective support

Qualifications:

• Senior High School graduate with at least 1 year of technical support experience, onsite experience preferred
• IT-related graduate with good communication skills, no experience required
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment and adapt to changing situations
• Strong analytical and troubleshooting skills