16 Technical Support jobs in Cebu
Technical Support Representative
Cebu, Cebu
Talent Outsourcing Channel Solutions
Posted 2 days ago
Job Viewed
Job Description
Urgent hiring! Customer Service Representative!
br>JOB TYPE: ON-SITE
LOCATION: Cebu City
Qualifications:
• Senior high graduate and college graduate are welcome to apply < r>• Must have good English communication skills < r>• With or Without Experience < r>• Willing to process their application ASAP < r>• Can start immediately < r>
Benefits:
• Paid Training < r>• Earn a competitive compensation < r>• Government Mandated Benefits
br>JOB TYPE: ON-SITE
LOCATION: Cebu City
Qualifications:
• Senior high graduate and college graduate are welcome to apply < r>• Must have good English communication skills < r>• With or Without Experience < r>• Willing to process their application ASAP < r>• Can start immediately < r>
Benefits:
• Paid Training < r>• Earn a competitive compensation < r>• Government Mandated Benefits
This advertiser has chosen not to accept applicants from your region.
0
Technical Support Representative
Cebu, Cebu
Dynamic Talent Solutions
Posted 16 days ago
Job Viewed
Job Description
Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
br>Qualifications:
-No BPO experience needed for college graduate
-at least 3 months of experience in BPO for HS/SHS and College undergrad
-Can join on the first week of July
-Amenable to work onsite and shifting schedule
-Good communication skills
- 16K -17K for basic and allowance (FIXED) + bonuses + unlimited commission
br>Qualifications:
-No BPO experience needed for college graduate
-at least 3 months of experience in BPO for HS/SHS and College undergrad
-Can join on the first week of July
-Amenable to work onsite and shifting schedule
-Good communication skills
- 16K -17K for basic and allowance (FIXED) + bonuses + unlimited commission
This advertiser has chosen not to accept applicants from your region.
1
Technical Support Engineer
Cebu, Cebu
Neksjob Philippines
Posted 16 days ago
Job Viewed
Job Description
Job Title: Technical Support Engineer
Location: Remote br>Experience Required: 1+ year (Remote Work Setup)
Employment Type: Full-Time
Job Summary:
We are looking for a proactive and technically skilled Technical Support Engineer to join our customer support team. This role is ideal for candidates with hands-on experience in remote technical support, strong scripting knowledge, and a passion for solving customer issues. You will be responsible for diagnosing and resolving technical problems while delivering a high level of customer satisfaction.
Key Responsibilities:
Provide technical assistance to end-users via Zendesk or other support platforms.
Troubleshoot and resolve issues involving SQL, JavaScript, and PowerShell.
Diagnose software-related issues by analyzing logs, scripts, queries, and configurations.
Document issues and solutions thoroughly in the internal knowledge base.
Collaborate with engineering, QA, and product teams to escalate and resolve complex cases.
Ensure timely and effective communication with customers throughout the support lifecycle.
Adhere to service standards, KPIs, and quality benchmarks.
Contribute to the continuous improvement of support processes and tools.
Required Skills & Qualifications:
Minimum 1 year of experience in a remote technical support role.
Proficiency with:
SQL – writing queries, data analysis, basic DB troubleshooting < r>
JavaScript – reading/debugging code, assisting in client-side troubleshooting < r>
PowerShell – scripting for automation and troubleshooting < r>
Experience using Zendesk or similar ticketing/support systems.
Good understanding of technical support operations and customer service techniques.
Familiarity with software support processes and product troubleshooting methodologies.
Strong written and verbal communication skills.
Ability to prioritize tasks and handle multiple requests effectively in a remote setup.
Location: Remote br>Experience Required: 1+ year (Remote Work Setup)
Employment Type: Full-Time
Job Summary:
We are looking for a proactive and technically skilled Technical Support Engineer to join our customer support team. This role is ideal for candidates with hands-on experience in remote technical support, strong scripting knowledge, and a passion for solving customer issues. You will be responsible for diagnosing and resolving technical problems while delivering a high level of customer satisfaction.
Key Responsibilities:
Provide technical assistance to end-users via Zendesk or other support platforms.
Troubleshoot and resolve issues involving SQL, JavaScript, and PowerShell.
Diagnose software-related issues by analyzing logs, scripts, queries, and configurations.
Document issues and solutions thoroughly in the internal knowledge base.
Collaborate with engineering, QA, and product teams to escalate and resolve complex cases.
Ensure timely and effective communication with customers throughout the support lifecycle.
Adhere to service standards, KPIs, and quality benchmarks.
Contribute to the continuous improvement of support processes and tools.
Required Skills & Qualifications:
Minimum 1 year of experience in a remote technical support role.
Proficiency with:
SQL – writing queries, data analysis, basic DB troubleshooting < r>
JavaScript – reading/debugging code, assisting in client-side troubleshooting < r>
PowerShell – scripting for automation and troubleshooting < r>
Experience using Zendesk or similar ticketing/support systems.
Good understanding of technical support operations and customer service techniques.
Familiarity with software support processes and product troubleshooting methodologies.
Strong written and verbal communication skills.
Ability to prioritize tasks and handle multiple requests effectively in a remote setup.
This advertiser has chosen not to accept applicants from your region.
2
Digital Technical Support / IT - Quiot, Cebu
Quiot Pardo, Cebu
Excelsource Multi-purpose Cooperative
Posted 8 days ago
Job Viewed
Job Description
The Digital Technical Support role ensures smooth operation and maintenance of the Admira system and Live Markets platform. The position focuses on system monitoring, troubleshooting, documentation, and collaboration with internal teams to resolve issues and support project implementation.
br>Key Duties:
1. Monitor and maintain digital systems (Admira, Live Markets)
2. Perform basic troubleshooting and escalate issues as needed
3. Support site visits and assist in software testing and configuration
4. Document support activities and system updates
Qualification
Experience in IT support or system troubleshooting
Strong problem-solving and communication skills
Familiarity with digital signage systems is a plus
With own motorcycle, and valid driver’s license < r> Willing to do site visits
Physically Fit
Can work under pressure
Team Player and Hardworking
br>Key Duties:
1. Monitor and maintain digital systems (Admira, Live Markets)
2. Perform basic troubleshooting and escalate issues as needed
3. Support site visits and assist in software testing and configuration
4. Document support activities and system updates
Qualification
Experience in IT support or system troubleshooting
Strong problem-solving and communication skills
Familiarity with digital signage systems is a plus
With own motorcycle, and valid driver’s license < r> Willing to do site visits
Physically Fit
Can work under pressure
Team Player and Hardworking
This advertiser has chosen not to accept applicants from your region.
3
Technical Support Representatives - Virtual Interview Process
Cebu, Cebu
ETeam Workforce Private Corporation
Posted 21 days ago
Job Viewed
Job Description
Qualifications:
br>-Completed 2nd year college and HS/SHS grad must have at least 6 mos BPO exp
-College Grads w/ or w/o bpo exp
-Willing to work on holidays
- Good Communication Skills
- Can start ASAP
- Amenable to work onsite (Cebu)
Benefits:
-HMO
-Life Insurance
- Possible HYBRID work arrangement, upon regularization
br>-Completed 2nd year college and HS/SHS grad must have at least 6 mos BPO exp
-College Grads w/ or w/o bpo exp
-Willing to work on holidays
- Good Communication Skills
- Can start ASAP
- Amenable to work onsite (Cebu)
Benefits:
-HMO
-Life Insurance
- Possible HYBRID work arrangement, upon regularization
This advertiser has chosen not to accept applicants from your region.
4
Technical Support Representatives(BPO) With or without Experience
Cebu, Cebu
Eteam Workforce Private Corporation
Posted 18 days ago
Job Viewed
Job Description
Technical Support Representative Earn 16k!
Accepts College Graduates without BPO experience! br>
Qualifications:
- 2nd year college undergrad (No back subjects)
- No Experience needed
- HS/SHS Graduates with or without 6 months BPO experience
-Willing to work on holidays
- Good Communication Skills
- Can start ASAP
- Can work under pressure
- Amenable to work onsite (cebu)
Benefits:
-Salary up to 16k
-HMO
-Life Insurance
-Upon regularization (Possible HYBRID work arrangement)
Accepts College Graduates without BPO experience! br>
Qualifications:
- 2nd year college undergrad (No back subjects)
- No Experience needed
- HS/SHS Graduates with or without 6 months BPO experience
-Willing to work on holidays
- Good Communication Skills
- Can start ASAP
- Can work under pressure
- Amenable to work onsite (cebu)
Benefits:
-Salary up to 16k
-HMO
-Life Insurance
-Upon regularization (Possible HYBRID work arrangement)
This advertiser has chosen not to accept applicants from your region.
5
Technical Support Representative w/o exp Virtual interview only
Cebu, Cebu
Eteam Workforce Private Corporation
Posted 21 days ago
Job Viewed
Job Description
Technical Support Representative Earn 16k!
br>Qualifications:
- 2nd year college undergrad (No back subjects)
- No Experience needed
- HS/SHS Graduates with or without 6 months BPO experience
-Willing to work on holidays
- Good Communication Skills
- Can start ASAP
- Can work under pressure
- Amenable to work onsite (cebu)
Benefits:
-Salary up to 16k
-HMO
-Life Insurance
-Upon regularization (Possible HYBRID work arrangement)
br>Qualifications:
- 2nd year college undergrad (No back subjects)
- No Experience needed
- HS/SHS Graduates with or without 6 months BPO experience
-Willing to work on holidays
- Good Communication Skills
- Can start ASAP
- Can work under pressure
- Amenable to work onsite (cebu)
Benefits:
-Salary up to 16k
-HMO
-Life Insurance
-Upon regularization (Possible HYBRID work arrangement)
This advertiser has chosen not to accept applicants from your region.
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6
Customer Support Associate
Cebu, Cebu
Talent Outsourcing Channel Solutions
Posted 17 days ago
Job Viewed
Job Description
Urgent hiring! Customer Service Representative!
br>JOB TYPE: ON-SITE
LOCATION: Cebu City
Qualifications:
• Senior high graduate and college graduate are welcome to apply < r>• Must have good English communication skills < r>• With or Without Experience < r>• Willing to process their application ASAP < r>• Can start immediately < r>
Benefits:
• Paid Training < r>• Earn a competitive compensation < r>• Government Mandated Benefits
br>JOB TYPE: ON-SITE
LOCATION: Cebu City
Qualifications:
• Senior high graduate and college graduate are welcome to apply < r>• Must have good English communication skills < r>• With or Without Experience < r>• Willing to process their application ASAP < r>• Can start immediately < r>
Benefits:
• Paid Training < r>• Earn a competitive compensation < r>• Government Mandated Benefits
This advertiser has chosen not to accept applicants from your region.
7
Customer Support Representative - With Experience
Cebu, Cebu
Talent Outsourcing Channel Solutions
Posted today
Job Viewed
Job Description
We are seeking a Customer Support Representative to handle inquiries from customers regarding their home security systems.
The ideal candidate will be responsible for answering phone calls, responding to emails, and providing exceptional customer service to ensure customer satisfaction. br>Additionally, the candidate will handle technical troubleshooting and coordinate with field technicians for on-site support when needed.
Qualifications:
• At least HS Grad (old curriculum) / SHS Grad < r>• With 1 year BPO experience < r>• Excellent Communication Skills < r>• Willing to work onsite < r>• Amenable to process their application as soon as possible < r>
Perks and Benefits:
• Salary plus high Incentives < r>• Paid training < r>• HMO < r>• Government mandated benefits < r>• Paid leaves and many more
The ideal candidate will be responsible for answering phone calls, responding to emails, and providing exceptional customer service to ensure customer satisfaction. br>Additionally, the candidate will handle technical troubleshooting and coordinate with field technicians for on-site support when needed.
Qualifications:
• At least HS Grad (old curriculum) / SHS Grad < r>• With 1 year BPO experience < r>• Excellent Communication Skills < r>• Willing to work onsite < r>• Amenable to process their application as soon as possible < r>
Perks and Benefits:
• Salary plus high Incentives < r>• Paid training < r>• HMO < r>• Government mandated benefits < r>• Paid leaves and many more
This advertiser has chosen not to accept applicants from your region.
8
Customer Support for Travel Account
Cebu, Cebu
Talent Outsourcing Channel Solutions
Posted 19 days ago
Job Viewed
Job Description
Join the dynamic team as a Customer Support for our thriving travel account. As a key member of our call centre, you will be responsible for providing exceptional customer service and support to our valued clients. This is a full-time position based in Cebu, Central Visayas, offering the opportunity to work in a fast-paced, collaborative environment.
br>What you'll be doing
Handle inbound customer enquiries and requests via phone and email in a timely and professional manner
Troubleshoot and resolve customer issues with empathy and efficiency
Maintain detailed records of customer interactions and follow up as needed
Identify opportunities to enhance the customer experience and provide suggestions for process improvements
Collaborate with cross-functional teams to ensure seamless service delivery
Contribute to the development and implementation of customer service strategies and best practices
What we're looking for
Strong communication and interpersonal skills, with the ability to engage with customers from diverse backgrounds
Excellent problem-solving and critical thinking skills to effectively resolve customer queries
Proficiency in Microsoft Office applications and the ability to quickly adapt to new software and systems
A passion for delivering exceptional customer service and a commitment to continuous improvement
Apply now and become a part of our dynamic team!
br>What you'll be doing
Handle inbound customer enquiries and requests via phone and email in a timely and professional manner
Troubleshoot and resolve customer issues with empathy and efficiency
Maintain detailed records of customer interactions and follow up as needed
Identify opportunities to enhance the customer experience and provide suggestions for process improvements
Collaborate with cross-functional teams to ensure seamless service delivery
Contribute to the development and implementation of customer service strategies and best practices
What we're looking for
Strong communication and interpersonal skills, with the ability to engage with customers from diverse backgrounds
Excellent problem-solving and critical thinking skills to effectively resolve customer queries
Proficiency in Microsoft Office applications and the ability to quickly adapt to new software and systems
A passion for delivering exceptional customer service and a commitment to continuous improvement
Apply now and become a part of our dynamic team!
This advertiser has chosen not to accept applicants from your region.
9