166 Technical Positions jobs in Cardona

L2 Technical Support Specialist

Role Description

• Research issues not able to be resolved by Tier 1 and identify system fault

o Provides initial fault isolation and proposes resolution for approval by senior

team members to limit and address issues promptly.

• Prepare additional detailed information for Tier 3 on issues that require dev

involvement

• Create support commands/scripts/workarounds to resolve customer issues

• Support issue resolution with various Internal Admin Tools (IAT)

• Respond to more advanced issues escalations promptly and appropriately, per

Helix's internal processes, procedures and systems.

• Reach out proactively to senior agents and supervisors with questions to ensure

solid understanding and growth of systems, processes and procedures.

Role Requirements

• Technical aptitude or familiarity with software concepts such as: HTML, Javascript,

Wordpress, SQL Queries, Exponea or other CRM platform tool experience, Word,

Excel, cloud platforms (Azure, GCP)

• With 2-3 years of relevant experience.

• Solid organization and coordination skills.

• Outstanding research and problem-solving skills.

• Excellent verbal & written communication skills

• Able to utilize internal communication tools to align with all stakeholders to perform

requested tasks

• Prior work experience as a technical specialist preferred but not required

• Prior work experience in healthcare and/or software industry preferred but not

required

Got technical support experience? Get hired and jumpstart your iQorian journey with us. Be More with iQor

From customer interactions to product support, we'll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to the community. A world of opportunity is waiting. Let's get started

You've got energy, enthusiasm, drive and determination. We've got competitive compensation, great benefits, and a career path that rewards performance with growth and opportunity. Let's match

Our Customer Service Representatives or Call Center Agents are responsible for:

• Handling inbound customer service calls;

• Processing inbound sales calls;

• Taking inbound or placing outbound collections calls;

• Answering technical support inquiries via incoming calls, chat or email;

• Demonstrating excellent customer service skills with the ability to take ownership in assisting, researching and resolving customer issues; and

• Performing other duties as assigned.

Minimum Requirements:

• Previous six months or more call center or customer service experience is required;

• Ability to develop rapport and demonstrate a caring attitude;

• Excellent data entry and internet navigation skills;

• Clear and distinct oral and written communication skills in English;

• Must be detail oriented;

• Dynamic interpersonal and judgment skills;

• Professional demeanor and dependable work ethic;

• Ability to work in a fast-paced environment and multi-task; and

• With at least a High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required.

Job Type: Full-time, Permanent

What's to love about being an #iQorian?

• Competitive Basic Pay + Non-Taxable Allowance

• HMO* + you can enroll up to FIVE (5) dependents including Common Law Spouse/LGBT Partner

• Quarterly Appraisals

• Monthly Performance Incentives

• Up to 30 Days Paid Leaves with 21 Days convertible to cash

*Terms and conditions apply.

• Position Title:

CSR (Dayshift - AU Telco)
- Work Location:

Alabang, Muntinlupa City
- Work Setup:

Onsite
- Work Schedule:

Day Shift (6:00 AM - 3:00 PM Manila time)
- Salary:

PHP 33,000 - PHP 40,000

Qualifications:

• Bachelor's degree in Project Management, Telecommunications, Business, or a related field
• Minimum 6 to 12 months of experience in a telco project coordination or service delivery role with Australian companies
• Proficiency in or other project workflow and task management tools
• Exceptional organizational skills and attention to detail
• Strong communication and interpersonal skills for dealing with vendors, clients, and cross-functional teams
• Ability to prioritize tasks and adapt to shifting project demands in a fast-paced environment

Responsibilities/Duties:

• Assist in the end-to-end management of telecommunications service delivery, from order initiation to completion
• Use to track project timelines, allocate tasks, monitor progress, and ensure accountability
• Manage project communications and documentation using Halo PSA and other internal systems
• Coordinate with internal technical teams, suppliers, and vendors (including TPG Telecom) to fulfill installation and provisioning requirements
• Maintain accurate data in Zoho CRM for real-time project visibility and smooth handover between teams
• Identify potential delays, risks, or conflicts in project delivery and escalate or recommend mitigation strategies
• Prepare and distribute project status updates, reports, and meeting summaries
• Assist the Project Manager in maintaining project compliance with internal standards and client SLAs
• Support administrative duties, including scheduling, documentation control, and stakeholder follow-ups

• Develop, review and update SOP's, manuals, BMR, and input product specifications
• Maintain compliance with GMP, HACCP, ISO, HALAL, and FDA documentation requirements
• Manage a document control system for versioning, approvals, and audits
• Support QA/QC, R&D, and Regulatory affairs in technical writing and reporting
• Coordinate with production teams to ensure proper documentation of processes

QUALIFICATIONS:
- Bachelor's degree in Food Technology, Chemistry, Pharmacy, or related field
- At least 2-5 years of documentation or QA/QC experience in food manufacturing
- Knowledge in GMP, HACCP, and ISO standards
- Excellent writing, editing, and organizational skills

Company Information

HS Hiring Solutions Inc

Unit 105, Union Square Condominium, 145 15th Avenue Barangay Socorro, Cubao

Quezon City, Metro Manila

1109

HIRING THE RIGHT PEOPLE WITH THE RIGHT SKILLS FOR YOUR BUSINESS.

Job Description

Job Description:

Sales & Business Development

Identify and develop new business opportunities for coding & marking printers (CIJ, TIJ, Laser Coders, TTO, etc.).

Build and maintain strong relationships with manufacturers, packaging companies, and industrial clients.

Conduct product presentations and demonstrations to showcase printer capabilities and benefits.

Achieve and exceed sales targets through strategic selling and customer engagement.

Technical Consultation & Support

Understand customer needs and recommend the best printer solutions based on their industry and production setup.

Provide pre-sales and post-sales technical support, ensuring seamless integration of printers into customer operations.

Troubleshoot minor printer issues and coordinate with service technicians for more complex problems.

Gather customer feedback to help improve product offerings and sales strategies.

Documentation & Reporting

Prepare sales reports, forecasts, and customer visit logs.

Maintain detailed records of client interactions, sales progress, and technical inquiries.

Job Qualifications

Minimum Requirements:

At least 3 years B2B Sales experience

Preferably with experience in technical sales, but not required

Strong passion for hitting and exceeding sales targets.

Willing to do field work.

Comfortable speaking with people across all levels — from frontline staff to decision-makers

Excellent interpersonal and communication skills, with the ability to build rapport, engage confidently with clients, and present solutions clearly and persuasively.

Strong follow-up and relationship management skills

Job Description

Job Description:

Sales & Business Development

Identify and develop new business opportunities for packaging and processing machinery (fillers, sealers, cappers, mixers, labeling machines, etc.).

Build and maintain strong relationships with manufacturers, food & beverage companies, pharmaceutical firms, and other industrial clients.

Conduct product presentations, demos, and site visits to showcase machine capabilities.

Drive sales growth by achieving and exceeding targets through strategic selling.

Technical Consultation & Support

Assess customer needs and recommend the best packaging and processing solutions for their industry.

Provide pre-sales and post-sales technical support, ensuring proper machine selection and integration.

Work closely with the technical team to troubleshoot minor issues and coordinate service support when needed.

Gather customer feedback and market insights to refine sales strategies and improve product offerings.

Documentation & Reporting

Maintain accurate records of sales activities, customer interactions, and sales forecasts.

Prepare proposals, contracts, and detailed reports on sales performance and market trends.

Job Qualifications

Minimum Requirements:

At least 3 years B2B sales experience.

Preferably with technical sales experience, but not required.

Willing to do field work

Comfortable speaking with people across all levels — from frontline staff to decision-makers

Excellent interpersonal and communication skills, with the ability to build rapport, engage confidently with clients, and present solutions clearly and persuasively.

Strong follow-up and relationship management skills

• Develop, review and update SOP's, manuals, BMR, and input product specifications
• Maintain compliance with GMP, HACCP, ISO, HALAL, and FDA documentation requirements
• Manage a document control system for versioning, approvals, and audits
• Support QA/QC, R&D, and Regulatory affairs in technical writing and reporting
• Coordinate with production teams to ensure proper documentation of processes

Salary starts from: P18,000

QUALIFICATIONS:

• Bachelor's degree in Food Technology, Chemistry, Pharmacy, or related field
• At least 2-5 years of documentation or QA/QC experience in food manufacturing
• Knowledge in GMP, HACCP, and ISO standards
• Excellent writing, editing, and organizational skills

Job Type: Full-time

Pay: From Php18,000.00 per month

Benefits:

• Transportation service provided

Work Location: In person

Technical Service Executive (Mechanical Engineering)

What you'll do:

• Provide technical support to customers and our sales team.
• Become an expert on our mechanical products and their applications.
• Assist with troubleshooting and provide solutions to technical challenges.
• Conduct site visits to offer on-the-spot assistance.
• Help maintain strong customer relationships through excellent service.

What you need:

• A bachelor's degree in Civil Engineering, Mechanical Engineering, or a related field.
• A strong foundation in mechanical engineering principles.
• Excellent problem-solving and communication skills.
• The ability to work both independently and as part of a team.
• Must possess a valid driver's license and be willing to travel to client sites as needed