2 Team Leadership jobs in Cebu
EOS & Leadership Implementer
Posted 2 days ago
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Job Description
Company Overview
ZellaTech is a forward-thinking technology organization dedicated to innovation, operational excellence, and people-centered leadership. We are committed to building scalable systems that support both our business goals and our team’s growth. As part of our continued expansion, we are seeking a highly skilled EOS & Leadership Implementer to guide our leadership team and help strengthen our organizational structure through the proven Entrepreneurial Operating System (EOS) framework. Position Summary The EOS & Leadership Implementer will play a key role in driving organizational alignment, leadership development, and operational consistency. This individual will serve as a facilitator, coach, and strategic advisor to ZellaTech’s leadership team, ensuring clarity of vision, accountability, and sustainable execution across all departments. The ideal candidate will bring a strong background in organizational strategy, leadership facilitation, and operational excellence, with demonstrated experience implementing the EOS model or similar frameworks in a growing organization. Key Responsibilities· Facilitate EOS implementation sessions including Vision/Traction Organizers, Level 10 Meetings, Focus Days, Quarterlies, and Annual Planning.
· Guide leadership teams in developing and executing clear business goals, operational priorities, and accountability structures.
· Coach executives and department heads to strengthen collaboration, communication, and leadership effectiveness.
· Ensure the consistent use and integration of EOS tools such as the Accountability Chart, Rocks, Scorecard, and Meeting Pulse throughout the organization.
· Identify and resolve organizational barriers or process gaps that impact efficiency or team alignment.
· Support the Visionary and Integrator relationship to drive clarity, decision-making, and cross-functional synergy.
· Develop strategies to improve team performance, engagement, and cultural alignment.
· Measure, report, and present progress against EOS milestones, leadership development goals, and key performance metrics.
· Serve as a trusted advisor to senior management, fostering a culture of transparency, trust, and accountability.
RequirementsQualifications
· 5+ years of experience in leadership development, business coaching, operations management, or organizational strategy.
· Proven track record of successfully implementing the Entrepreneurial Operating System (EOS) or comparable business operating frameworks.
· Strong facilitation, communication, and interpersonal skills, with the ability to lead high-level discussions and manage group dynamics.
· Exceptional problem-solving and analytical abilities, with a focus on process improvement and measurable outcomes.
· Ability to influence and engage leaders at all levels of the organization with professionalism and confidence.
· EOS Implementer certification or formal EOS training preferred.
· Bachelor’s degree in Business Administration, Organizational Development, or a related field (Master’s preferred).
Key Competencies· Strategic Thinking and Business Acumen
· Emotional Intelligence and Executive Presence
· Conflict Resolution and Team Facilitation
· Accountability and Results Orientation
· Coaching and Mentorship
· Process Improvement and Operational Excellence
BenefitsWhy Join ZellaTech
· Opportunity to play a pivotal role in shaping organizational strategy and leadership culture.
· Collaborative, innovation-driven environment with opportunities for professional growth.
· Competitive compensation package with performance-based incentives.
· Comprehensive benefits and professional development support.
Location: Remote Department: Leadership Development Reports To: Operations Manager Employment Type: Full-TimeTalent Connect TIKTOK - Leadership Manila-NCR 2025
Posted 9 days ago
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Job Description
Talent Connect TIKTOK - Leadership Manila-NCR 2025
Job Description
The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
**Candidate Profile**
- High school diploma with three to six months of relevant experience preferred
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
**#LI-DNI**
Location:
PHL Cebu City - The Link
Language Requirements:
Time Type:
Full time
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