What Jobs are available for Store Managers in Tagaytay?

The Branch Customer Service Head is responsible for managing the full branch operations management which includes planning, organizing and implementation of back office duties and responsibilities. Implements initiatives to achieve annual.

Basic Requirements:

- Graduate of Management Major in Marketing or any 4 years Business related course.

- Experience(s) required and years used :

- Minimum of 3 years experience.

Skills:

- Administrative Work

- Record Keeping

- Critical Thinking

- Strategic and Business Planning

Job Type: Full-time

Salary: From Php18,650.00 per month

Schedule:

• 8 hour shift

Supplemental pay types:

• 13th month salary
• Overtime pay

Education:

• Bachelor's (Required)

Experience:

• Supervising: 3 years (Required)

License/Certification:

• Professional driver's license (Required)

Willingness to travel:

• 100% (Required)

Edit jobOpenView public job page

Job Type: Full-time

Pay: Php18, Php20,000.00 per month

Benefits:

• Flexible schedule

Work Location: In person

Ready to shape the future of work?

At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory , our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn , X , YouTube , and Facebook .

Inviting applications for the role of Process Developer, Customer Service

In this role, you will support customers in English via calls and emails.

Responsibilities

• Receive and respond to customer calls, emails and chats; capture and verify required information

• Support customer enquiries with empathy regarding financial products and services in an efficient and timely manner

• Resolve customer issues and concerns in a professional and efficient manner

• Maintain accurate records of customer interactions and resolutions

• Effectively communicate solutions and recommendations to clients

• Stay up to date with product and service offerings to provide accurate information to customers

• Meet or exceed established performance metrics, such as response time and customer satisfaction

• Meet or exceed quality assurance targets

• Effective Client Account Management to drive client advocacy

Qualifications we seek in you

Minimum Qualifications

• High School or Senior High School Graduate

• customer service experience, preferably in financial services

• Strong written and verbal communication skills

• Strong numeracy and problem-solving skills

• Ability to work in a fast-paced environment and handle a high volume of customer inquiries

• Strong attention to detail and ability to maintain accurate records. - Positive and professional attitude

• Open to flexible schedule, including evenings and weekends

Preferred Qualifications/ Skills

• Communication (written / insights synthesis and reporting in a presentation)

• Decision making / critical thinking.

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation

• Make an impact – Drive change for global enterprises and solve business challenges that matter

• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities

• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex/age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

About the role

We are seeking a passionate and dedicated Customer Service professional to join our dynamic team at MKS WORKFORCE MANAGEMENT SERVICES INC'. As a Customer Service representative, you will play a crucial role in providing exceptional support to our valued clients, ensuring their satisfaction and loyalty. This full-time position is based in Makati City Metro Manila.

What you'll be doing

• Respond promptly and professionally to incoming customer inquiries and requests via phone, email, and other communication channels
• Provide accurate and effective solutions to customer issues, resolving problems efficiently and courteously
• Maintain detailed records of customer interactions and follow-up actions
• Identify opportunities to enhance the customer experience and provide feedback to the management team
• Collaborate with cross-functional teams to ensure seamless service delivery
• Adhere to company policies, procedures, and quality standards
• Participate in continuous training and development to stay up-to-date with industry trends and best practices

What we're looking for

• Proven experience in a customer service or call centre role, preferably within the Call Centre & Customer Service industry
• Excellent communication and interpersonal skills, with the ability to listen actively and respond effectively
• Strong problem-solving and critical-thinking skills to handle a variety of customer inquiries and concerns
• Proficiency in the English language, both written and verbal
• Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
• Genuine passion for delivering exceptional customer service and a commitment to exceeding client expectations

What we offer

At MKS WORKFORCE MANAGEMENT SERVICES INC', we are dedicated to creating a supportive and rewarding work environment for our employees. We offer competitive compensation, opportunities for career growth and development, and a range of benefits to support your overall well-being. We believe in fostering a culture of collaboration, innovation, and work-life balance, so you can thrive both professionally and personally.

About us

MKS WORKFORCE MANAGEMENT SERVICES INC' is a leading provider of workforce management services, specialising in customer service solutions. With a strong reputation for excellence and a client-centric approach, we have established ourselves as a trusted partner for businesses across various industries. Our goal is to empower our clients to achieve their objectives by delivering exceptional customer experiences.

If you are excited to join our team and contribute to our continued success, we encourage you to apply now.

Please note: If you are shortlisted, we will contact you via email ) or WhatsApp. Kindly add us on Telegram (ID: lynnnhr) for the further process.

Key Responsibilities:

• Respond to customer inquiries promptly and accurately through chat platforms
• Handle complaints professionally, escalate unresolved issues, and ensure proper documentation
• Provide accurate information regarding ongoing promotions, benefits, and platform procedures
• Monitor, follow up, and ensure resolution of customer requests
• Use backend and frontend systems to assist customers
• Communicate system-related issues to the team lead quickly
• Collaborate internally with relevant departments such as finance or tech support
• Adhere to customer service policies and data protection standards
• Prioritize multiple chats and manage time effectively during high-volume periods
• Participate in ongoing training and development to improve service quality

Requirements:

• Able to communicate and write in English
• Able to work 12-hour shifts with 2-hour break, 6 days a week (including weekends or holidays if scheduled)
• Experience in digital platforms such as e-commerce, fintech, or online entertainment is a plus
• Ability to handle multiple chats simultaneously in a fast-paced environment
• Must have own laptop or desktop with a stable internet connection
• Self-disciplined, detail-oriented, and capable of working independently in a remote setting

Benefits:

• Competitive salary (based on experience and position level)
• Working Hours: 8AM - 8PM (Day Shift) and 8PM - 8AM (Night Shift) GMT+7
• Paid leave up to 14 days
• Allowances
• Attractive overtime pay
• Fully remote work
• Performance review twice a year
• Opportunities for training and career growth
• Fast-paced, supportive work environment

Loại hình công việc: Toàn thời gian

Mục lương: Php25.000,00 - Php35.000,00 một tháng

Job Scope

• Process Import Bookings and coordinate customer order with overseas agents
• Communicate with customers, service providers, airlines, shipping lines, overseas agent
• Shipment order tracking / status reports
• Job invoicing / processing creditor invoices
• Arranging transport / cartage
• Maintain safe and clean working area by complying with company policies and procedures

Qualifications

• Graduate of Customs Administration or related course
• More than 5 years experience in the industry (logistics, freight forwarding)
• Solid work exposure in the end to end activities of order processing
• Experience in using Cargowise/ ICS/ Excel
• Strong attention to detail
• Able to work autonomously
• Excellent Customer Service skills

Others:

• Permanent WFH* (terms and conditions apply).
• HMO and Life insurance coverage on the first day of work.
• Amenable to work on different shifts (AM, Mid, Night Shift)
• Company to provide internet allowance and PC.
• 20% Night Differential and Other Allowance
• Loyalty award and Others.

• Coordinate and inquire rates and charges from overseas agents, shipping lines, and airlines for both air and sea import shipments.
• Prepare and provide timely and competitive quotations to clients based on their inquiries, specifically for assigned in-house key accounts.
• Process and manage bookings for import shipments related to assigned in-house key accounts, ensuring accurate and on-time handling.
• Conduct telemarketing and sales call visit activities to secure new clients and expand business with existing accounts, in line with company growth objectives.
• Prepare and submit monthly production reports to the immediate superior, reflecting account activity, quotations given bookings handled and secures business/lanes.
• Maintain strong communication and coordination with clients, agents, and internal teams to ensure excellent customer service and operational support.

Any other tasks that may be assigned.

Qualifications :

-Graduate of any business course.

-At least 1 year experience in import/export customer service or freight forwarding operations

-Cooperative, work oriented, focused, fast learner, initiative, efficient and must be computer literate.

Job Type: Full-time

Pay: From Php20,000.00 per month

Work Location: In person

Grow your career in the financial industry Join us as a CSR for our Financial Account.

Location: BGC

Qualifications:

• Completed at least 1st year in college with no back subjects
• Minimum 18 months Customer Service (Fraud/Financial/Banking/Telco Account) BPO work experience
• Good Communication Skills
• With no issues working onsite 100% in our BGC, Taguig office
• With no issues working on night shifts, shifting schedule, weekends & holidays

Perks and Benefits:

• Earn up to 30K Salary Package
• Quarterly Performance Bonus
• 24 Leaves annually
• Competitive HMO and Life Insurance for the employee and 2 eligible dependents upon hire
• Outstanding career development opportunities and fast track career progression
• Enjoy a fair work-life balance.
• Learning and Development Training
• We value Inclusion and Diversity

Send your application now to

You may also send your resume to Viber:

Job Types: Full-time, Permanent

Pay: Up to Php30,000.00 per month

Benefits:

• Company events
• Health insurance
• Life insurance

Application Question(s):

• Highest educational attainment:
• Total experience in BPO international voice account:
• Total experience in BPO Financial account:

Language:

• English (Required)

Work Location: In person

THE ROLEYes, you read that right – we're looking for a ROCKSTAR.  The title may sound a little wacky, but it's really quite true.  We're looking for that special someone that has not one, but two unique skills – amazing customer service skills plus the attention-to-detail-get-it done mentality.

As a fast-growing multinational, I'm not ashamed to admit we're starting to come apart at the seams.  Our products and services have found a sweet spot in the market, and now we're struggling to maintain the high level of customer service that we want to give to our customers.  At the same time, the processes that served us well for years are getting strained and we need to bring in fresh blood with fresh ideas to help us get them to the next level.

Do you describe yourself as a proactive, super-organized, enthusiastic, customer-oriented rockstar who loves bringing your attention to detail to the process at hand? Then I encourage you to read on.  If on the other hand, you're already exhausted reading this, I recommend you take a nap and check out another job post.

So, what will you be doing?The position and responsibility will grow along with you.  As a small, but growing company, the role will be exciting for you if you like working in a small team and having a lot of freedom to define your roles and responsibilities.  No two days will likely be the same.

Broadly speaking, we currently have two major areas that have been identified by management as priorities for the coming fiscal year.

1. Customer Service (about 30% of your time)

Our customers are located in Asia. We get phone calls, tickets, and emails and you will often be the first point of contact to the customers.

Examples of activities:

• Being the primary point of contact for Operations team regarding processed orders
• Working with the shared inboxes & taking ownership of customer email and answering inquiries

• Handling customer complaints - making them feel "loved"

• Order Processing/ Management (about 70% of your time)

We are growing our customer base so this part of your responsibilities can also grow or change in the next year. Your job will be to process the incoming orders and ensure that the warehouse has accurate information to dispatch the order in a timely manner respecting the SLA's and that are handled 100% error-free. 

Examples of activities:

• Processing orders through CAPLINQ backend system
• Sending Order Confirmations
• Communicating outbound orders with the Warehouse
• Maintaining correct inventory levels in the CAPLINQ System
• Planning best delivery dates
• Tracking Orders and Shipments and informing customers about any delays
• Making sure that all the information in the CAPLINQ system is correct and up to date

DESIRED SKILLS AND EXPERIENCE

What mindset do you require?Skills can be learned. Mindsets, though they can be learned too, are more often a part of who you are.  We value the mindset at least if not more than either experience or hard skills.

1. Curiosity – We want a person who is curious, and rarely satisfied with the first answer.  If you find something that doesn't agree with what you already think, then we want someone who wants to know why.
2. Attention to Detail – In this position, it is imperative to minimize mistakes by paying attention to detail.  Hint Don't forget to read the last paragraph ;)
3. Organized - We want a person who is super-organized, manages their time well, and has good observation skills.
4. Data-driven – Our culture encourages and rewards decisions that are made with data as opposed to seniority, intuition or personal experience.
5. Continuous Improvement – People and processes can always get better.  We're looking for someone who questions every process to see if there's not room for improvement.
6. Courage – Bosses make mistakes and colleagues aren't always fair.  That's life.  We're looking for someone who may be afraid to confront these issues, but does it anyways.

What skills do you NOT need?Before we list the skills you do need, it is important that you know what skills or experience we do NOT require:

1. Product knowledge: You do not need to know anything about any of the products we sell, or any of the services we provide.  All will be taught on the job.
2. Logistics experience: You do not need to know anything about logistics, warehousing or transport.  Again, you will learn it all on the job.
3. Lots of work experience: This is meant to be an entry-level position where you will learn "knowledge" on the job.  What we can't teach – and value enormously is someone who is organized, analytical, curious, dedicated, and shows a high level of "stick-to-it-ness".  There's always a better way, how do we get to it?

What skills do you require?

We don't even have any hard skills that are required.  The ideal candidate would be one who:

• Asks questions, then asks more questions, then asks even more questions
• Is very organized, and likes to have a place for everything and everything in its place
• Is very computer literate and very familiar with Google Workspace
• Is a Google power-user, forever asking Google questions for answers he/she doesn't know
• Very good spoken and written English (at least 8/10)
• Is optimistic, energetic and loves a good challenge
• Pays attention to detail.  The very last paragraph of this job vacancy has very important information.  Be sure you read it twice before applying.

Skills not required, but that get bonus points (any of them count):

The job we have in mind may not require prior skills, but they sure come in handy around here.

1. Customer Service Experience: If you already know how to effectively talk to customers, we can focus on other aspects of training.
2. Fast Typing Skills: There is a lot of computer typing required, so if you can type quickly it would really make the job a lot easier.

There is no need to send your CV unless it looks awesome and you want to impress us with how it looks.  Otherwise, we will use your LinkedIn profile (better make sure it is complete).

Instead, candidates wishing to apply are requested to send an email to that includes:

1. A link to your LinkedIn profile (not a CV)
2. A one-page, personal cover letter

Let me repeat that last part in a different way… We are looking for people who stand out from the crowd with a well-written, enthusiastic one-page letter telling us why this position speaks to you and what you could bring to the team.

If all you do is send a CV (we told you not to), and no cover letter your application will be discarded without even being read.

Financial - Mandarin

Site: Rockwell

Start Week: Sep 28 - Oct 19

Salary: ₱75,000.00

Headcount: 4

Qualifications: No CCE required, B2 CEFR

We are looking for
Mandarin-speaking professionals
to join our growing team in Rockwell

• No Contact Center Experience required
• Proficiency in Mandarin (at least
  B2 CEFR level
  )
• Open to freshers with strong communication skills