What Jobs are available for Sm Supermalls in Las Piñas?

PHILCORYOU TRADING CORPORATION is hiring a Full time Customer Service Representative role in Las Piñas, NCR. Apply now to be part of our team.

Job summary:

• Looking for candidates available to work:
• Monday: Morning
• Tuesday: Morning
• Wednesday: Morning
• Thursday: Morning

• Friday: Morning

• Answering customer inquiries, scheduling meetings, and sales appointments,

and following up with customers about their order status.

• Recording sales trends and liaising with account managers to develop sales

strategies.

• Creating and processing orders in a timely manner, processing requests for

rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.

• Collaborating with other departments to ensure sales, marketing, queries, and

deliveries are handled efficiently.

• Developing and maintaining filing systems to maintain sales records, prepare

reports, and provide financial information to the finance department.

• Making the company's products and services as attractive to potential

customers as possible.

• Discovering and pursuing new sales prospects, negotiating deals and

maintaining customer satisfaction.

• Develop potential customers to acquire new clients and expand the market to

achieve sales target.

• Responsible for domestic business contacts and order processing.
• Other duties and responsibilities which management will assign.

REQUIREMENTS ARE:

• A Bachelor's or associate degree in Sales and Marketing or any Business-

Administration related field.

• Minimum of 1-year experience or more in Sales.
• Knowledgeable in Computer products is an advantage.
• Experience in on-line sales and Marketing is a plus.
• Good computer skills (MS Office).
• Ability to effectively communicate in both written and oral way.
• An understanding of sales principles and customer service practices.
• The ability to multitask and quickly switch focus.
• Willing to be assigned in Las Piñas City.

Job Description

We are looking for a detail-oriented Customer Service Representative / Documentation Staff to join our logistics team. This role involves assisting customers with inquiries, ensuring accurate processing and management of shipping documents, and supporting operations with document-related requirements.

Responsibilities:

Respond to customer inquiries regarding shipments, deliveries, and logistics services.

Track shipments, resolve customer issues, and provide timely updates.

Process, check, and organize shipping documents (e.g., bills of lading, invoices, proof of delivery/PODs).

Maintain accurate customer and shipment records in the system.

Collaborate with internal teams to resolve issues and ensure smooth operations.

Assist in securing government certifications and other ad hoc document requirements needed by operations.

Qualifications:

College graduate or equivalent.

Experience in customer service or logistics is a plus.

Attention to detail and accuracy in documentation.

Proficient in Microsoft Office.

Strong communication skills, both written and verbal.

Can start ASAP

Job Types: Full-time, Fixed term

Contract length: 6 months

Pay: Php18, Php18,500.00 per month

Benefits:

• On-site parking
• Paid training
• Pay raise

Language:

• English (Preferred)

Work Location: In person

The Customer Service Clerk supports the Service Team by professionally answering customer inquiries and after sales requests, researching and providing quick and appropriate solution to problems related to products, and coordinatization with service centers and internal teams.

Key Responsibilities & Accountabilities

• Attend to customer's queries and concerns regarding products and services by answering phone calls, SMS or emails

• Handle customer complaints, provide timely and appropriate solutions and alternatives, and follow up to ensure its resolution

• Monitor tickets in internal system, ensuring up to dates status are posted

• Monitor the schedule of delivery and pull out of spare parts to and from the service center
• Provide support to CS Team, as necessary

Education & Work Experience Requirements

• Bachelor's degree in business administration or equivalent
• Work experience or background in responding to customer inquiries through chat support, social networking service or social media is an advantage
• Excellent verbal and written communication
• Analysis and problem-solving skills
• Ability to effectively manage time and keep track of inquiries.
• Professional demeanor and appearance.

• Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status.
• Recording sales trends and liaising with account managers to develop sales strategies.
• Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• Developing and maintaining filing systems to maintain sales records, prepare reports, and provide financial information to the finance department.
• Making the company's products and services as attractive to potential customers as possible.
• Discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction.
• Develop potential customers to acquire new clients and expand the market to achieve sales target.
• Responsible for domestic business contacts and order processing.
• Other duties and responsibilities which management will assign.

REQUIREMENTS ARE:

• A Bachelor's or associate degree in Sales and Marketing or any Business- Administration related field.
• Minimum of 1-year experience or more in Sales.
• Knowledgeable in Computer products is an advantage.
• Experience in on-line sales and Marketing is a plus.
• Good computer skills (MS Office).
• Ability to effectively communicate in both written and oral way.
• An understanding of sales principles and customer service practices.
• The ability to multitask and quickly switch focus.
• Willing to be assigned in Las Piñas City.

Job Type: Full-time

Pay: Php16, Php18,000.00 per month

Benefits:

• Health insurance
• On-site parking
• Paid training

Work Location: In person

We are mass hiring Call Center Agents across our Metro Manila sites Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.

Job Responsibilities:

• Demonstrate professionalism and patience when interacting with customers.
• Address customer inquiries, concerns, and issues by offering precise and helpful information.
• Keep thorough records of customer interactions, including call logs and any follow-up actions.
• Follow all company policies, procedures, and regulatory guidelines.
• Ensure all customer interactions align with company standards and legal obligations.

Why Join Us?

• Competitive Salary – Up to 28K
• Exciting 30K Sign-On Bonus
• Flexible shifts – Day, Night, and Graveyard
• Options for Voice and Non-Voice Accounts
• Opportunities in Local and International Accounts

URGENT HIRING Apply today and get hired immediately

Job Types: Full-time, Permanent, Fresh graduate

Pay: Up to Php28,000.00 per month

Benefits:

• Additional leave
• Company events
• Flexible schedule
• Free parking
• Gym membership
• Health insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person

• Receives Service Reports from Customer Service Representative / Head Technician / Service Manager for Scheduling.
• • Plots/Encodes service delivery and pull-out schedules in the Logistics Monitoring System.
• • Monitors Service delivery/pullout status in Logistics Monitoring System (e.g. delivered, backloaded, for re-schedule).
• • Reschedules Service's pending delivery/pullout. (In case the logistics department didn't schedule the delivery/pullout).
• • Coordinates Service Report to Billing Department for enrollement and creation of delivery and pull-out documents (e.g. Pullout Repair / Replace Form (POR), etc.).
• • Prepares and Coordinates Carrier Manifest.
• • Coordinates delivery/pullout updates from Logistics Department / 3rd Party Service Provider.
• • Assesses concerns from Logistics Department regarding Service Deliveries / Pullouts.
• • Coordinates and inform with Clients/Customers regarding the scheduled delivery and pullout
• • Prepares and coordinates documents for Lite Xpress to key personnels
• • Encodes and Monitors status of delivery/pullout of Lite Xpress
• • Receives packed parts from Parts Controller.

QUALIFICATION:

• • Experienced in Logistics industry is not required but an advantage
• • Knowledge of shipping processes and metrics.
• • Strong communication, memorization, and teamwork skills.
• • Outstanding organizational and investigative abilities.
• • Capacity to perform your duties diligently, particularly during stressful periods.
• • Physically fit and mobile.
• • No visible tattoo/es

Job Type: Full-time

Pay: Php18, Php18,500.00 per month

Benefits:

• Company Christmas gift
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee

Ability to commute/relocate:

• Las Piñas: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Customer Service Representative: 1 year (Preferred)

Work Location: In person

The Customer Service Representative will interact with the customers to provide them with the information and assistance they need on our products and other concerns over the social media platform. He or she will analyze the issues raised by the customer and determine the most appropriate solutions. Assists customers and service execution in a professional manner. Provide excellent customer service by focusing on providing great experience.

Job Type: Full-time

Pay: Php17, Php20,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• Customer Service: 1 year (Required)

Work Location: In person

We are hiring
Customer Service Representatives
to join the growing team of one of our valued call center clients based in
Las Piñas City.
This role offers a chance to work on established accounts, providing front-line support to customers in need of assistance.

If you're looking to start or grow your career in the BPO industry, this is your chance to build a stable and meaningful path in customer service.

Key Responsibilities:

• Handle inbound and outbound chats and emails from customers
• Provide accurate, empathetic, and efficient assistance tailored to each campaign's requirements.
• Document all customer interactions clearly and accurately in the system.
• Maintain professionalism and excellent customer service in every interaction.
• Meet performance metrics including quality scores, attendance, and customer satisfaction.

Qualifications:

• Senior High School graduate or equivalent; college undergraduates are welcome to apply.
• Strong command of the English language, both spoken and written.
• At least
  1 year of international
  BPO experience is required
• Willing to work
  on-site
  and on
  shifting schedules
  , including weekends and holidays.

What's in It for You:

• Competitive salary package and performance incentives
• Paid training specific to the assigned account
• Healthcare and government-mandated benefits
• Supportive work environment and career development opportunities
• Immediate hiring and onboarding process

Apply now through Digidesk and let's fast-track your career in customer service

DUTIES AND RESPONSIBILITIES

• Receives Service reports from Customer Service Representative/ Head Technician / Service Manager for scheduling.

• Plots/Encodes service delivery and pull-out schedules in the Logistics Monitoring System.

• Monitoring Service delivery/pullout status in Logistic Monitoring System (e.g. delivered, backload, for re-schedule)

• Reschedules Service's pending for delivery/pullout (In case logistics department didn't schedule the delivery/pullout)

• Coordinates Service Report to Billing Department for enrollment and creation of delivery and pull-out documents ( e.g. Pullout Repair/ Replace from (POR). etc)

• Prepares and Coordinates Carrier Manifest

• Coordinates delivery/pullout updates from Logistics Department/ 3rd party Service Provider.

• Assesses concerns from Logistics Department regarding Service Deliveries/ Pullouts.

• Coordinates and inform with Clients/Customers regarding the scheduled delivery and pullout

• Prepares and coordinates documents for Lite Xpress to key personnels

• Encodes and Monitors status of delivery/pullout of Lite Xpress

• Receives packed parts from Parts Controller.

QUALIFICATIONS:

• Experienced in Logistics Industry is not required but an advantage

• Knowledge of shipping processes and metrics.

• Outstanding organizational and investigative abilities

• Capacity to perform your duties and diligently, particulary during stressful period.

• Physically fit and mobile.

• No visible tattoo/es

Job Types: Full-time, Permanent

Pay: Php18, Php18,500.00 per month

Benefits:

• Free parking
• Health insurance
• On-site parking
• Paid training

Ability to commute/relocate:

• Las Piñas: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer Service Representative: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person