81 Service Providers jobs in Tanza

We are looking for a Level 1 IT Help Desk Specialist to join our team. This role is perfect for someone who is detail-oriented, tech-savvy, and eager to support end-users with their day-to-day IT needs.

Responsibilities:

• Handle employee onboarding and offboarding (account setup, access, etc.)
• Perform password resets and resolve account lockouts
• Install and configure required software (Microsoft Office, Adobe, and other company-specific tools)

• Provide basic troubleshooting for:

• Disk drive space issues

• Camera, keyboard, or monitor problems

• Network connectivity & website access

• Printer and Wi-Fi issues

• Shared/mapped drive access problems

Work Setup: Remote

Work Hours: 20 hours per week

Part-Time Employment

Night Shift

Experience

● Has at least one (1) year of experience in Help Desk tasks including but not limited to problem tracking, phone consulting, voicemail consulting, among others.

● Exposure in technical set-up, configuration, and maintenance of different applications, network environments, software tools an advantage.

● Exposure in dealing and talking with end customers.

1. Help Desk Task Proficiency

a. Knowledgeable in MS Office Applications.

b. Knowledgeable in PC Operating System (Windows 98/XP/2000/7);

c. Knowledgeable in Windows Server Operating System (Windows 2000/2003/Standard Edition);

d. Monitor assigned task(s) including the scheduled reports globally.

e. Able to provide courteous and quick response to customers asking help via phone, email, remote access, or onsite support.

f. Has the willingness to find answers to all questions addressed to them.

g. Ability to familiarize themselves with the research and information resources and knowledge bases at hand.

h. Ready to research questions using a variety of manuals and resources, and to work with other Help Desk Support Engineers and IT colleagues in answering any customer's question.

i. Shows eagerness to learn as one progress in the field and as one is faced with new questions and situations.

Company Description

Established in 2023, Verifacts Inc., Philippines is a subsidiary of Modern India Private Limited and the regional extension of Verifacts India, a trusted name in background verification for over 15 years. As an ISO 27001-certified company, Verifacts upholds the highest standards of data security, confidentiality, and compliance. We deliver accurate, technology-driven, and customizable verification solutions across employees, vendors, and customers, helping organizations hire smarter, safer, and with confidence.

Role Description

This is a full-time on-site role for a Client Services Manager located in Muntinlupa City. The Client Services Manager will be responsible for managing client accounts, ensuring customer satisfaction, and delivering excellent client services. The role involves analyzing client needs, providing timely and accurate information, and maintaining strong communication with clients. The Client Services Manager will also handle any inquiries or issues that arise and ensure a high level of customer service is consistently provided.

Qualifications

• Skills in Customer Satisfaction and Customer Service
• Experience in Client Services, account management and effective Communication
• Strong Analytical Skills
• Ability to work on-site in Muntinlupa City
• Exceptional problem-solving abilities
• Bachelor's degree in Business Administration, Management, or related field
• Prior experience in the background verification

The Client Services Representative will assist customers with questions, and concerns, and educate them on the client's products and services. The successful person in this role will encourage a direct and positive relationship with customers.

Job Responsibilities

• Answer a minimum of 30 inquiries via email, phone, or chat in a professional and upbeat manner;
• Resolve client cases for the client services team;
• Educate clients on searches, forms needed for searches, and the adverse action process;
• Assist clients with new user accounts, during the ordering process, and train clients to use the portal;
• Train new clients on the billing process;
• Assist other departments in obtaining information and forms needed from clients to perform searches;
• Perform other duties as assigned.

• Has experience working in a background screening company
• Has experience with verification processes such as employment, education, or reference checks
• Has any leadership or management experience
• Ability to maintain regular and punctual attendance;
• Able to thrive in a fast-paced environment;
• A natural problem solver and is focused on creating solutions;
• Can adapt quickly to a changing environment;
• Can work well independently but understand the importance of teamwork;
• Strong verbal and written communication skills, including the ability to effectively facilitate and adjust communication styles to the audience.
• High School Diploma or equivalent required;
• 1+ years experience in a Clients Services Department in a call center environment preferred;
• Working knowledge of G-Suite and Microsoft Office products;
• Experience in Salesforce preferred;
• Proven ability to build, nurture, and retain client relationships;
• Able to sit at a desk and work on a computer for prolonged periods;
• Navigate easily between multiple windows/browsers, perform extensive internet research, and type 45 WPM.

Minimum Technical and Work Environment Requirements:

• Internet Connection:

• Primary internet connection with a minimum speed of 15 Mbps.

• Backup internet connection with at least 10 Mbps.

• Backup connection must be capable of supporting work during a power outage.

• Primary Device:

• Desktop or laptop equipped with at least:

• Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.

• A minimum of 8 GB RAM.

• Backup Device:

• Must meet or exceed the performance of an Intel Core i3 processor.

• Must be functional during power interruptions.

• A functioning webcam.

• A noise-canceling USB headset.
• A quiet, dedicated home office space.
• Peripherals and Workspace: A smartphone for communication and verification purposes.

• Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
• Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
• Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
• Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
• Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
• Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

We are expanding our services by launching a new division dedicated to supplying high-quality interns from the Philippines to overseas companies. This is an exciting opportunity to be part of a pioneering team that will shape and grow this new service line from the ground up.

• Work with company directors to design and implement processes for the new internships division.
• Manage client onboarding and maintain strong, long-term relationships with overseas companies.
• Serve as the main point of contact for client inquiries, ensuring timely and professional communication.
• Oversee intern placement processes, from client requirement gathering to candidate matching and support.
• Supervise and mentor the junior team member, delegating tasks and providing guidance.
• Prepare client reports, performance updates, and feedback summaries.
• Monitor service quality and continuously improve processes to enhance client satisfaction.
• Collaborate with internal departments (HR, Recruitment, Accounts) to ensure seamless operations.
• Take a proactive role in problem-solving and issue resolution with both clients and interns.
• Support business growth through client retention and service excellence.

• Proven experience in client services, account management, or operations management (BPO or outsourcing background preferred).
• Strong communication and relationship-building skills with international clients.
• Ability to work independently in a start-up style environment, creating structure and processes where needed.
• People management skills with the ability to coach and supervise junior staff.
• Excellent organizational and problem-solving abilities.
• Comfortable working late shifts (2pm–11pm PH time) to align with international clients.
• Strong attention to detail and commitment to delivering high-quality service.

• Opportunity to be part of a pioneering team shaping a new business line.
• Direct exposure to international clients and industries.
• Competitive salary and benefits package.
• Supportive leadership and a collaborative environment.

Join us as a Client Services Manager and elevate your career by driving exceptional client experiences in a dynamic, innovative environment. Apply now to make an impact

As CohnReznick grows, so do our career opportunities. As one of the nation's top Professional Services and Business Advisory firms, we foster teams in Advisory, Assurance, and Tax services that value innovation and collaboration in everything they do

We currently have an exciting career opportunity for an Tax Managerto join the team in our Philippines office.

CohnReznick is a hybrid firm and most of our professionals are located within a commutable distance to one of our offices. This position is considered hybrid which means team members are expected to alternate time between both remote and office.

At CohnReznick, we believe in creating the conditions in which everyone can do their best work, collaborate, learn, and build community. This results in our ability to create opportunities for our people, make a difference for our clients, and strengthen our internal and external communities.

YOUR TEAM.

This position is rooted within the Private Client Services practice with a focus on tax services. We work with clients to help them achieve their goals around complex financial matters tied to their business, individual and familial needs.

The right candidate will own the attributes of executive presence and emotional intelligence, as well as having a growth mindset. They will also be eager to collaborate on client teams, thought leadership, webinars, and seminars while remaining results focused on assisting both internal and external clients in achieving their wide-ranging goals.

YOUR ROLE.

Responsibilities include but not limited to:

• Prepares trust, personal, partnership and S Corp tax returns
• Prepares amended tax returns
• Responds to tax notices and does initial drafts of any related correspondence required
• Works on client matters while maintaining confidentiality
• Possesses the technical knowledge sufficient to train and supervise entry-level and experienced associates
• Establishes proficiency at tax research, including knowledge of the reference sources available to the Firm
• Acquires the skills necessary to develop quality client relationships and loyalty
• Assumes responsibility for completing engagements assigned
• Complies with all professional standards and ethics
• Develops new client contacts and relationships beneficial to the Firm
• Consistently meets established deadlines, ensuring that work/review processes are complete and adequate time has been provided for manager/partner review processes
• Achieves efficiency as measured by actual hours vs. budgeted hours per engagement
• Develops an understanding of the Firm's practices, policies, procedures, and multi-disciplinary services

YOUR EXPERIENCE.

The successful candidate will have:

• 5+ years of work experience in another public accounting firm
• PCS experience required
• Bachelor's Degree required, Master's degree preferred
• CPA licensure required
• Strong experience using Microsoft Office Suite
• Exceptional organizational and communication (verbal and written) skills

Responsibilities:

• Become the subject matter expert in the way that our A&P budget management tool works, to the level expected of a business user, not that of an IT expert.
• Become the point person for business partners across various teams in dealing with issues they need help with relating to the system's functionality, including the other systems with which it interacts.
• Perform monthly and ad-hoc journal entries to ensure that spend is correctly accrued or reclassed in the general ledger.

Qualifications:

• Associate's degree in Accounting, Finance, or Business.
• 4 years of prior Financial System data maintenance, Finance, AP Clerk, or Bookkeeping experience reflecting increasing levels of responsibility
• Ideally, experience working with Anaplan or a similar A&P budget management software
• Skilled in the use of MS Excel at an intermediate to advanced level
• Strong communication skills are a must as the Anaplan point person for multiple business partners
• Skilled in producing clear, thorough and concise documentation of processes.
• Must be willing to work night shift schedules (US hours) and during PH Holidays.
• Must be able to work at Alabang, Muntinlupa when work in the office resumes (temp WFH).

JOB HIGHLIGHTS

• Life Insurance Coverage upon hiring.
• Career advancement based on performance.

KEY RESPONSIBILITIES

• Unpacking and packing of unit: Careful handling of all units, including organize unpacking and repacking to prevent damage and ensure efficient workflow.
• Assembly and disassembly (RAM Installation): Safe and precise disassembly of system units, ensuring all components are securely and correctly installed.
• Testing: Post-installation verification including system boot checks, BIOS/UEFI memory recognition.
• Cleaning: Light dusting and cleaning of internal and external components during assembly/ disassembly.
• Resealing: Proper resealing of units after successful RAM installation and testing, ensuring all screws, panels, warranty and box seals are in place for transport.

JOB REQUIREMENTS AND QUALIFICATIONS

• Graduate of any IT related course (Bachelors or Vocational).
• Fresh graduates are welcome to apply.
• With basic knowledge in hardware and software troubleshooting.
• Applicants must be willing to be assigned in Parañaque City.

Job Types: Full-time, Fresh graduate

Pay: Php19, Php20,000.00 per month

Benefits:

• Free parking
• Life insurance
• On-site parking

Ability to commute/relocate:

• Parañaque: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What is your expected salary?

Location:

• Parañaque (Preferred)

Work Location: In person