Technical Support Specialist

Rodriguez, Rizal ₱18000 - ₱40000 Y NPJN ICT Services

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Job Description

NPJN ICT Services is hiring a Full time Technical Support Specialist role in Montalban, Calabarzon. Apply now to be part of our team.

Job summary:

  • Flexible hours available
  • 1 year of relevant work experience required for this role
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Client Services Assistant

Antipolo, Rizal Jardin de Miramar

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Job Description

The Client Services Assistant supports the Sales and Operations Team in ensuring the seamless planning and execution of events at Jardin de Miramar. This role involves assisting with event logistics, liaising with clients and suppliers, and maintaining the venue's high standards of service.

Responsibilities:

  • Assist in coordinating event details with clients, including venue arrangements and supplier bookings.
  • Prepare purchase orders for event amenities and supplier reservations.
  • Liaise with suppliers and service providers to confirm bookings, deliveries, and services.
  • Conduct venue walkthroughs with clients to ensure their requirements align with Jardin de Miramar's offerings.
  • Address client inquiries and provide excellent customer service.
  • Coordinate with internal teams to ensure smooth event operations.
  • Monitor and report on event performance, client feedback, and areas for improvement.
  • Assist with administrative tasks, including documentation, contract preparation, and invoicing.

Qualifications:

  • Bachelor's degree in Event Management, Hospitality, Business, or a related field.
  • Experience in event planning, coordination, or a similar role is preferred.
  • Excellent organizational and multitasking skills, with strong attention to detail.
  • Outstanding communication and interpersonal skills to effectively interact with clients, suppliers, and teams.
  • Ability to thrive in a fast-paced environment and adapt to last-minute changes.
  • Proficient in Microsoft Office; familiarity with event management tools or software is an advantage.
  • Creative problem-solving skills and a proactive attitude.
  • Willingness to work flexible hours, including evenings, weekends, and holidays, as needed.

Job Type: Full-time

Pay: Php16, Php18,000.00 per month

Benefits:

  • Employee discount
  • Free parking
  • Health insurance
  • Pay raise
  • Promotion to permanent employee

Education:

  • Bachelor's (Required)
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Global Business Development and Client Services Analyst

Cainta, Rizal ₱1200000 - ₱2400000 Y TTEC

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Summary

The Global Business Development and Client Services Analyst is a remote role that is responsible for supporting B2B sales enablement efforts to acquire new clients and grow the embedded base.

The Global Business Development and Client Services Analyst will dig deeper to uncover the "why" providing valuable, "data-driven" insights to sales leadership in support of targeting the right clients with the right offers to generate more deals, increase deal size, and improve win rates.

They will collaborate with sales and other functional areas to gather and prepare data; provide quantitative and qualitative analysis; and prepare findings for presentation to key stakeholders and executive management.

Responsibilities

  • Research data sources and data integrity
  • Define, analyze, and interpret data across multiple systems and tools
  • Evaluate and ensure reliable pipeline/forecasts related to new business and embedded base growth to meet our annual sales targets
  • Work with sales leaders & key stakeholders to understand and document business requirements
  • Document, maintain and enforce key sales processes and methodologies
  • Evaluate clients, programs, and competitors to identify proactive opportunities to improve the customer experience and generate revenue
  • Create a data repository, design dashboards, prepare scheduled and ad-hoc reports, evaluate trends, make recommendations, and present key findings to various audiences including executive leadership team
  • Gather research, analyze historical data, identify trends, and recommend enablement initiatives
  • Develop strong relationships with internal support organizations such as finance and operations
  • Performs checks to ensure data integrity and consistency, then support periodic data and system cleansing exercises to maintain data & its integrity
  • Other tasks as assigned

Experience

  • Minimum 3 years related experience analyzing and reporting data driven sales insights
  • Demonstration of professional acumen, critical thinking, solution development, intellect, drive, and innovation
  • Evidence of prior, consistent success meeting and exceeding management expectations for monitoring and reporting sales pipeline, quota coverage, stage analysis, and sales productivity
  • Ability to analyze qualitative and quantitative data by applying hypothesis testing.  Identify trends and provide recommendations that determine underlying drivers behind performance gaps to enhance future improvement opportunities
  • Creates reports and dashboards, extract data from internal systems or sources (e.g. Salesforce, Power BI, SQL, etc.)
  • Experience working independently and as part of a support team in a fast paced, rapidly changing sales & client services environment

Skills

  • Ability to gather and document business requirements, solution alternatives and system design recommendations
  • Able to spot data anomalies and understand their impact on business process and decisions, and recommend actions to improve data accuracy
  • Ability to design and build reports using various reporting tools or similar reporting applications
  • Able to manage multiple assignments simultaneously, and perform routine scheduled tasks such as standard weekly, monthly, quarterly, and annual reports without prompting
  • Self-starter: able to manage own workload, meet deadlines and proactively work with stakeholders to adjust priorities when needed
  • Able to work well with a team or multiple teams, particularly in a remote environment
  • Winning Mindset: Highly motivated, positive and results oriented
  • Team Player: highly versatile and flexible; ability to handle conflict and confront challenging issues in a fast-paced work environment
  • Problem Solver: analytical, interpretive, and critical thinking skills- ability to analyze and translate data into problem solving solutions
  • Creativity: proven ability to think outside the box, champion important projects, programs and business initiatives with high energy and ingenuity
  • PC literate, including Microsoft Office products, experience with Excel-based reporting, including Pivot Tables and Charts
  • Knowledge of CRM systems, data visualization/BI tools (e.g. Salesforce, Power BI), and contact center metrics a plus

Education

  • Bachelor's degree from an accredited college or university (MBA is a plus)

Location/Division Cainta, Philippines, Remote
Job Requisition 03VA7
Work From Home Yes

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Technical Support

Cainta, Rizal ₱300000 - ₱600000 Y EXPONENT CONTROLS AND ELECTRICAL CORP.

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Job Description

Qualifications:

  • BS degree in Electrical, Electronics, Instrumentation, IT or relevant field.
  • With related experience regarding technical support and service but fresh graduates who is willing to train are welcome to apply.
  • Electrical, Instrumentation and Automation trainings/seminars.
  • Excellent problem-solving and communication skills
  • Good understanding of electrical drawings, P&ID, process flow chart and other technical papers.
  • Initiative and work organization
  • Must have documentation skills.
  • Willing to travel and be assigned on site
  • Able to attend client's request on weekends and holidays as required
  • Team player
  • Willing to work in Cainta, Rizal
  • Can start ASAP.

Job Type: Full-time

Work Location: In person

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Technical Support Engineer

Antipolo, Rizal ₱120000 - ₱180000 Y Photonergy Inc.

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Job Description

Qualifications

  • Electrical Engineer preferred
  • Electronics Engineer are also welcome
  • Fresh graduates are most welcome
  • With good Tagalog & English communication
  • With good customer service orientation & presentation skills
  • Board passer an advantage, but not required
  • Preferably with valid driver's license (four wheels and/or motorcycle)
  • Experience in solar or technical support an advantage
  • Experience in AC Grid, 3-Phase, Grid System, Short Circuit Analysis a plus
  • Experience in design & installation a plus
  • Experience in Testing / Commissioning a plus
  • Willing to work Mondays to Saturdays, 7:30am to 4:30pm
  • Preferably residing in or near Antipolo City.

Job Type: Full-time

Benefits:

  • Additional leave
  • Company events
  • Free parking
  • Opportunities for promotion
  • Paid training
  • Pay raise

Application Question(s):

  • How much are you expecting to receive? (please be cautious in writing the amount, as this will be a basis whether to process your application or not).
  • If hired, do you plan to stay with the company for 2 years & more?
  • Are you currently living in or near Antipolo City? (please make sure to write your current address on your resume)

License/Certification:

  • Driver's license (Preferred)

Location:

  • Antipolo City (Preferred)

Work Location: In person

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Technical Support Representative

Cainta, Rizal ₱336000 Y Sapient Hiring Hub - SGS PH

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Job Description

We are mass hiring Call Center Agents across our Metro Manila sites Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.

Job Responsibilities:

  • Respond to customer calls, emails, and chats for technical support.
  • Diagnose and resolve hardware, software, and network issues.
  • Inform customers about product features and limitations.
  • Share knowledge to enhance team performance and customer experience.
  • Adhere to company policies and industry standards.

Why Join Us?

  • Competitive Salary – Up to 28K
  • Exciting 30K Sign-On Bonus
  • Flexible shifts – Day, Night, and Graveyard
  • Options for Voice and Non-Voice Accounts
  • Opportunities in Local and International Accounts

URGENT HIRING Apply today and get hired immediately

Job Types: Full-time, Permanent, Fresh graduate

Pay: Up to Php28,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Flexible schedule
  • Free parking
  • Gym membership
  • Health insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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Technical Support Coordinator

Cainta, Rizal ₱300000 - ₱600000 Y EXPONENT CONTROLS AND ELECTRICAL CORP.

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Job Description

  • Facilitate clear communication between the technical support team and other departments, ensuring that all are informed about ongoing issues and resolutions.
  • Exhibit a strong customer service mindset, ensuring that all interactions with users are professional, empathetic, and focused on delivering a positive experience.
  • Oversee the daily operations of the technical support team, ensuring that all inquiries and issues are addressed promptly and efficiently.
  • Act as a point of escalation for complex technical issues. Provide hands-on support and guidance to both customers and team members to ensure effective problem resolution.
  • Maintain accurate records of support requests, resolutions, and customer feedback.

Qualifications:

- Graduate of BS Electrical Engineering

- Willing to learn and take on site coordination tasks

- Good communication and organizational skills

- Licensed or non-licensed (both welcome)

Job Type: Full-time

Work Location: In person

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Technical Support Representative

Antipolo, Rizal ₱288000 - ₱336000 Y Sapient Global Job Careers

Posted today

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Job Description

We are mass hiring Call Center Agents across our Metro Manila sites Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.

Job Responsibilities:

  • Respond to customer calls, emails, and chats for technical support.
  • Diagnose and resolve hardware, software, and network issues.
  • Inform customers about product features and limitations.
  • Share knowledge to enhance team performance and customer experience.
  • Adhere to company policies and industry standards.

Why Join Us?

  • Competitive Salary – Up to 28K
  • Exciting 30K Sign-On Bonus
  • Flexible shifts – Day, Night, and Graveyard
  • Options for Voice and Non-Voice Accounts
  • Opportunities in Local and International Accounts

URGENT HIRING Apply today and get hired immediately

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php18, Php28,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Flexible schedule
  • Flextime
  • Free parking
  • Gym membership
  • Health insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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IT Technical Support

Marikina City, National Capital Region ₱104000 - ₱130878 Y Clean fuel Autogas Inc.

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Job Description

CLEANFUEL IS LOOKING FOR IT/TECHNICAL SUPPORT

WHAT WILL BE YOUR ROLE?

  • Knowledgeable in IT/Technical Support
  • Repairs, and PMS on computers and its peripherals
  • Collaborate with the IT team in the creation of organization-wide software programs and provide customer support during field visits or onsite assistance.

WHAT WILL YOU BRING TO THE TABLE?

  • Bachelor's Degree in Computer Science/Information Technology/Computer Engineering or equivalent.

MUST HAVE

  • At least 1 year experience as IT/Tech Support
  • Attention to details, Analysis and collaboration
  • Excellent communication and interpersonal skills
  • Knowledgeable in driving manual and matic cars and motorcycle.

4. Fruit of your hard work

  • Health care plan
  • Group life insurance
  • Retirement Plan
  • Team building opportunities
  • Wellness program

Head Office is located at Cleanfuel Marcos Highway, Brgy. Dela Paz, Pasig City (near Robinsons Metro East and LRT 2 Marikina-Pasig Station). For interested applicants, you may also send your updated Resume/CV at

Job Types: Full-time, Permanent

Benefits:

  • Company events
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Pay raise
  • Promotion to permanent employee

Experience:

  • Technical support: 1 year (Required)

Work Location: In person

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IT Technical Support

Antipolo, Rizal ₱250000 - ₱450000 Y JoyRide Superapp

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Job Description

Job Description

  • Diagnose and troubleshoot network, computer system, hardware, and software failures.
  • Provide technical support to customers for the company's software products and application systems.
  • The primary focus of the role is to ensure that any issues with the systems are efficiently resolved, to minimize disruption of operation.
  • Provide dedicated telephone and live-chat support for customers and other departments in real time.
  • Ensure any repeat incidents are identified and escalated to ensure the appropriate resolution is applied.
  • Ensure that all queries and support calls are logged and tracked and keep customers regularly informed regarding progress and resolution.
  • Create and maintain process and procedure documents and other user-specific documentation, including documentation on resolved issues.
  • Communicate technical terms in a non-technical format that our customers can understand for troubleshooting purposes
  • Perform other duties as assigned related to IT works
  • Reports directly to the team leader

Requirements

  • Bachelor's degree or equivalent, preferably in Computer Science/IT
  • Basic knowledge of hardware and software troubleshooting
  • Good verbal and communication skills
  • Team player
  • Minimal supervision
  • Flexible in working rotational shifts
  • Logical and Rational thought
  • Detail-Oriented
  • Willing to be assigned at Marcos Highway, Antipolo City
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