6 Service Providers jobs in Binangonan
Technical Support Representative
Taguig, National Capital Region
Gratitude Inc.
Posted today
Job Viewed
Job Description
Overview
Our Technical Support Representatives are vital members of our company. You will field customer inquiries and provide solutions that help create excellent customer experiences. You will have the chance to work in a highly collaborative and engaging environment that provides dynamic interactions with different cultures as well as opportunities to grow your potential and develop your career.
**Responsibilities**:
- Provide excellent customer service through active listening
- Work with confidential customer information in a secure manner
- Aim to resolve issues on the first call by being proactive
- Appropriately and adequately communicate with customers
**Qualifications**:
- Filipino citizen or with equivalent legal status
- Proven oral and written English communication skills
- Strong logic and problem-solving skills
- Availability to work in various shifts
- Skill in using Windows operating systems
- Organization and work prioritization skills
- TP TGG
**Job Types**: Full-time, Permanent
**Salary**: Php22,000.00 - Php24,000.00 per month
**Benefits**:
- Flextime
- Paid training
- Pay raise
Schedule:
- 8 hour shift
- Shift system
Supplemental Pay:
- 13th month salary
- Bonus pay
- Overtime pay
- Performance bonus
- Yearly bonus
COVID-19 considerations:
Always
Our Technical Support Representatives are vital members of our company. You will field customer inquiries and provide solutions that help create excellent customer experiences. You will have the chance to work in a highly collaborative and engaging environment that provides dynamic interactions with different cultures as well as opportunities to grow your potential and develop your career.
**Responsibilities**:
- Provide excellent customer service through active listening
- Work with confidential customer information in a secure manner
- Aim to resolve issues on the first call by being proactive
- Appropriately and adequately communicate with customers
**Qualifications**:
- Filipino citizen or with equivalent legal status
- Proven oral and written English communication skills
- Strong logic and problem-solving skills
- Availability to work in various shifts
- Skill in using Windows operating systems
- Organization and work prioritization skills
- TP TGG
**Job Types**: Full-time, Permanent
**Salary**: Php22,000.00 - Php24,000.00 per month
**Benefits**:
- Flextime
- Paid training
- Pay raise
Schedule:
- 8 hour shift
- Shift system
Supplemental Pay:
- 13th month salary
- Bonus pay
- Overtime pay
- Performance bonus
- Yearly bonus
COVID-19 considerations:
Always
This advertiser has chosen not to accept applicants from your region.
0
Technical Support Representative Open to High
Taguig, National Capital Region
Orbit Teleservices Philippines
Posted today
Job Viewed
Job Description
With or Without BPO experience
- Career shifters are welcome
- High school graduates are welcome
- With good English communication skills
- MUST not be currently employed/studying
- Willing to attend Zoom Interview
**Salary**: Php14,000.00 - Php25,000.00 per month
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Taguig: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Junior High School (required)
**Language**:
- English (required)
- Career shifters are welcome
- High school graduates are welcome
- With good English communication skills
- MUST not be currently employed/studying
- Willing to attend Zoom Interview
**Salary**: Php14,000.00 - Php25,000.00 per month
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Taguig: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Junior High School (required)
**Language**:
- English (required)
This advertiser has chosen not to accept applicants from your region.
1
Technical Support Associate (Non Voice Vpn Account)
Taguig, National Capital Region
iOPEX Technologies
Posted today
Job Viewed
Job Description
**We are currently looking for amazing professionals to join our #iopexhappyatwork team. Earn free shuttle service and more!**
**Requirements**:
- **Good to excellent written and communications skills**:
- **Bachelors Degree Graduate in Information technology or relevant courses**:
- **SHS graduates with 1 year Technical support experience are welcome to apply**:
- Must be willing to work on a night/shifting schedule in BGC, Taguig
**What's in it for you?**
**Our people enjoy some amazing perks, check out a few below**:
- Competitive salary package
- Exciting employee engagement activities
- Learning sessions every week
- Fast career growth
- Free shuttle service
- Accessible location
- HMO
- OT/Holiday pay
- Leave credits
- Leave conversions
- Night differential
- Uncapped annual appraisal
- 2 days off
**And most importantly, you’ll be part of a growing company with dynamic and engaging team.**
**Interested? Here are ways to reach us**:
- Send a message to ** (Yana)**:
- **Walk in and look for Yana - our office is located in 12th Floor 26th street 5th avenue BGC, Taguig**
**Job Types**: Full-time, Permanent, Fresh graduate
**Benefits**:
- Additional leave
- Company Christmas gift
- Company events
- Discounted lunch
- Employee discount
- Health insurance
- Opportunities for promotion
- Paid toll fees
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- Shift system
Supplemental pay types:
- 13th month salary
- Anniversary bonus
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
Application Question(s):
- Are you comfortable on reporting onsite in BGC, Taguig?
- Are you open to relocate near Metro Manila or Taguig? (If you are residing outside of Metro Manila)
- How much is your most recent and expected salary?
- Are you open to be profiled to a voice or non voice account?
- We are currently doing a 1 day hiring process for the role so if you are interested, please walk in our office from 1pm - 12mn and look for YANA. Our office is located in 12th Floor 26th street 5th avenue BGC, Taguig.
- Are you comfortable working on a shifting schedule?
**Education**:
- Senior High School (preferred)
**Experience**:
- BPO: 1 year (preferred)
- Technical support: 1 year (preferred)
**Requirements**:
- **Good to excellent written and communications skills**:
- **Bachelors Degree Graduate in Information technology or relevant courses**:
- **SHS graduates with 1 year Technical support experience are welcome to apply**:
- Must be willing to work on a night/shifting schedule in BGC, Taguig
**What's in it for you?**
**Our people enjoy some amazing perks, check out a few below**:
- Competitive salary package
- Exciting employee engagement activities
- Learning sessions every week
- Fast career growth
- Free shuttle service
- Accessible location
- HMO
- OT/Holiday pay
- Leave credits
- Leave conversions
- Night differential
- Uncapped annual appraisal
- 2 days off
**And most importantly, you’ll be part of a growing company with dynamic and engaging team.**
**Interested? Here are ways to reach us**:
- Send a message to ** (Yana)**:
- **Walk in and look for Yana - our office is located in 12th Floor 26th street 5th avenue BGC, Taguig**
**Job Types**: Full-time, Permanent, Fresh graduate
**Benefits**:
- Additional leave
- Company Christmas gift
- Company events
- Discounted lunch
- Employee discount
- Health insurance
- Opportunities for promotion
- Paid toll fees
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- Shift system
Supplemental pay types:
- 13th month salary
- Anniversary bonus
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
Application Question(s):
- Are you comfortable on reporting onsite in BGC, Taguig?
- Are you open to relocate near Metro Manila or Taguig? (If you are residing outside of Metro Manila)
- How much is your most recent and expected salary?
- Are you open to be profiled to a voice or non voice account?
- We are currently doing a 1 day hiring process for the role so if you are interested, please walk in our office from 1pm - 12mn and look for YANA. Our office is located in 12th Floor 26th street 5th avenue BGC, Taguig.
- Are you comfortable working on a shifting schedule?
**Education**:
- Senior High School (preferred)
**Experience**:
- BPO: 1 year (preferred)
- Technical support: 1 year (preferred)
This advertiser has chosen not to accept applicants from your region.
2
Tsr 1/2/3 Technical Support - (Us Pioneer Non Voice
Taguig, National Capital Region
iOPEX Technologies
Posted today
Job Viewed
Job Description
**Join iOPEX technologies now where technology meets excellent service.**
**Requirements**:
- **1 year of Technical support and 6 months of sales experience are a plus**:
- **In depth knowledge with networking**:
- **Must be willing to work onsite on a night/shifting schedule in BGC, Taguig**
**Qualifications**:
- Collaborate with peers, mentors, our knowledge base, community forums and other internal tools, to provide the most effective, world-class solutions to our customers
- Reproduce issues in-house and respond to customers in a timely manner
**What's in it for you?**
**Our people enjoy some amazing perks, check out a few below**:
- Competitive salary package
- Exciting employee engagement activities
- Learning sessions every week
- Fast career growth
- Accessible location
- HMO
- OT/Holiday pay
- Leave credits
- Leave conversions
- Night differential
- Uncapped annual appraisal
- 2 days off
**And most importantly, you’ll be part of a growing company with dynamic and engaging team.**
**Interested? Here are ways to reach us**:
- Send a message to ** (Yana)**:
- **Walk in and look for Yana - our office is located in 12th Floor 26th street 5th avenue BGC, Taguig**
**Job Types**: Full-time, Permanent
**Salary**: Php35,000.00 - Php46,000.00 per month
**Benefits**:
- Additional leave
- Company Christmas gift
- Company events
- Discounted lunch
- Employee discount
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- Shift system
Supplemental pay types:
- 13th month salary
- Anniversary bonus
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
Application Question(s):
- Do you have any experience when it comes to troubleshooting Networks or Routers?
- Are you comfortable on reporting onsite in BGC, Taguig?
- Are you comfortable working on a shifting schedule?
- Are you open to relocate near Metro Manila or Taguig? (If you are residing outside of Metro Manila)
- How much is your most recent and expected salary?
- Where are your currently residing?
**Education**:
- Senior High School (preferred)
**Experience**:
- BPO: 1 year (preferred)
- Technical Support: 1 year (preferred)
- Sales: 1 year (preferred)
**Requirements**:
- **1 year of Technical support and 6 months of sales experience are a plus**:
- **In depth knowledge with networking**:
- **Must be willing to work onsite on a night/shifting schedule in BGC, Taguig**
**Qualifications**:
- Collaborate with peers, mentors, our knowledge base, community forums and other internal tools, to provide the most effective, world-class solutions to our customers
- Reproduce issues in-house and respond to customers in a timely manner
**What's in it for you?**
**Our people enjoy some amazing perks, check out a few below**:
- Competitive salary package
- Exciting employee engagement activities
- Learning sessions every week
- Fast career growth
- Accessible location
- HMO
- OT/Holiday pay
- Leave credits
- Leave conversions
- Night differential
- Uncapped annual appraisal
- 2 days off
**And most importantly, you’ll be part of a growing company with dynamic and engaging team.**
**Interested? Here are ways to reach us**:
- Send a message to ** (Yana)**:
- **Walk in and look for Yana - our office is located in 12th Floor 26th street 5th avenue BGC, Taguig**
**Job Types**: Full-time, Permanent
**Salary**: Php35,000.00 - Php46,000.00 per month
**Benefits**:
- Additional leave
- Company Christmas gift
- Company events
- Discounted lunch
- Employee discount
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- Shift system
Supplemental pay types:
- 13th month salary
- Anniversary bonus
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
Application Question(s):
- Do you have any experience when it comes to troubleshooting Networks or Routers?
- Are you comfortable on reporting onsite in BGC, Taguig?
- Are you comfortable working on a shifting schedule?
- Are you open to relocate near Metro Manila or Taguig? (If you are residing outside of Metro Manila)
- How much is your most recent and expected salary?
- Where are your currently residing?
**Education**:
- Senior High School (preferred)
**Experience**:
- BPO: 1 year (preferred)
- Technical Support: 1 year (preferred)
- Sales: 1 year (preferred)
This advertiser has chosen not to accept applicants from your region.
3
Customer Support - Bpo
San Pedro, Laguna
Yngen Datacom Corp
Posted today
Job Viewed
Job Description
Support our B2B customers in their Business Travels
- Liaise with suppliers and partners to resolve booking issues
- Keep high satisfaction standards and exceed customer expectations as much as possible when managing bookings, queries, and requests
- Addressing, preempting, and solving problems - You are an owner and anticipate issues before they come your way!
- Help define and establish best practices together with the rest of the team in sales, operations, and customer care
- Stay up-to-date with new features and product launches in TravelPerk - there are lots so be prepared for some serious innovation!
**Qualifications**:
- Customer service background in Hospitality - hotels, travel agencies, airlines, offices
- at least 1-year of experience in a similar position
- Excellent communication skills in Business English, spoken and written
- Proven experience going above and beyond to provide an amazing service that helps customers, ideally within a client-facing role
**Job Types**: Full-time, Permanent
**Salary**: Php21,000.00 - Php25,000.00 per month
**Benefits**:
- On-site parking
- Paid training
- Pay raise
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
Ability to commute/relocate:
- San Pedro, Laguna: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer Support Representative: 1 year (preferred)
**Language**:
- English (preferred)
Shift availability:
- Night Shift (preferred)
- Overnight Shift (preferred)
- Liaise with suppliers and partners to resolve booking issues
- Keep high satisfaction standards and exceed customer expectations as much as possible when managing bookings, queries, and requests
- Addressing, preempting, and solving problems - You are an owner and anticipate issues before they come your way!
- Help define and establish best practices together with the rest of the team in sales, operations, and customer care
- Stay up-to-date with new features and product launches in TravelPerk - there are lots so be prepared for some serious innovation!
**Qualifications**:
- Customer service background in Hospitality - hotels, travel agencies, airlines, offices
- at least 1-year of experience in a similar position
- Excellent communication skills in Business English, spoken and written
- Proven experience going above and beyond to provide an amazing service that helps customers, ideally within a client-facing role
**Job Types**: Full-time, Permanent
**Salary**: Php21,000.00 - Php25,000.00 per month
**Benefits**:
- On-site parking
- Paid training
- Pay raise
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
Ability to commute/relocate:
- San Pedro, Laguna: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer Support Representative: 1 year (preferred)
**Language**:
- English (preferred)
Shift availability:
- Night Shift (preferred)
- Overnight Shift (preferred)
This advertiser has chosen not to accept applicants from your region.
4
Admin Support/Customer Success/Escalations Specialist
1930 Angono, Rizal
Getmycourse
Posted 378 days ago
Job Viewed
Job Description
This is a remote position.
Position Overview: As a Client Success Specialist (Escalations Specialist) at GetmyCourse, you will play a crucial role in maintaining and enhancing the relationship between students, GetmyCourse, and our partner RTOs. You will primarily focus on handling service recovery callouts, managing escalation calls, coordinating certificate releases, and ensuring accurate student allocations.
Key Responsibilities:
Handle escalated customer issues with professionalism and efficiency to achieve satisfactory resolutions. Conduct service recovery callouts to address and resolve student concerns promptly and effectively. Coordinate with RTOs to ensure timely release of certificates and accurate allocation of students. Maintain meticulous records of all escalations and resolutions for future reference and improvement. Collaborate closely with the operations team to streamline processes and improve service delivery. Monitor and manage the accuracy of processing cancellation refunds and certificate releasing. Act as a liaison between students, RTOs, and internal departments to ensure smooth communication and operations.Key Performance Indicators (KPIs):
Count of Positive Reviews: Measure the number of positive feedback received from students and RTOs. Accuracy on Processing Cancellation Refunds: Track the precision and timeliness of cancellation refund processing. Certificate Releasing: Ensure certificates are released accurately and within agreed timelines.Qualifications and Skills:
Proven experience in a client-facing role, ideally in customer support or client success. High attention to detail with a focus on accuracy and quality of work. Ability to thrive in a fast-paced environment and manage multiple priorities effectively. Strong interpersonal and communication skills, both written and verbal. Problem-solving mindset with the ability to think strategically and execute tactically. Capacity to work collaboratively in a team environment and independently when necessary. Track record of meeting and exceeding performance metrics and targets. Benefits WORK FROM HOME "FOREVER" + AU MORNING SHIFT Incentives such as 5-star hotel buffet (Solaire, Conrad, Okada, Grand Hyatt) Long term projects in a growing industry where you will make a significant impact on on someone's career. Great exchange rates! You get to keep what you make. No hefty paypal/upwork fees. Health Insurance (after 1 year) Fun and encouraging culture All expenses paid INTERNATIONAL TRAVEL incentive
This advertiser has chosen not to accept applicants from your region.
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