Technical Support Representative

Taguig, National Capital Region M & J Solutions Provider Inc.

Posted 17 days ago

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Job Description

Schedule: Shifting/Graveyard
Work Setup: Onsite br>Salary: 29k - 33k

Must have:
-At least 18 months BPO experience (12+ months in IT Helpdesk/Service Desk)
-Strong problem-solving skills
-Great communication skills
-Completed at least 1st year of college
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Technical Support Specialists (Hybrid Set-up)

Taguig, National Capital Region Tigerux Agile Innovation

Posted 27 days ago

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Job Description

We are currently seeking a Technical Support Specialist to provide monitoring, assessment, and troubleshooting support for customer equipment in line with established operational procedures.
br>Key Responsibilities:

- Identify and troubleshoot issues related to EV chargers; escalate complex concerns to manufacturers when necessary.
- Interact with customers and field technicians using Five9 SoftPhone for effective issue resolution.
- Monitor system performance and equipment uptime, and coordinate escalation processes as needed.
- Coordinate with manufacturers, service providers, and internal teams to follow up on unresolved cases.
- Ensure service levels are met, particularly regarding MTTA (Mean Time to Acknowledge) and MTTR (Mean - - - - Time to Resolve), including during high-priority situations.
- Actively participate in daily team check-ins and utilize communication tools for collaboration.
- Maintain performance standards by consistently meeting quality and productivity expectations.
- Work closely with various teams—both internal and external—to ensure timely ticket resolution.

QUALIFICATIONS:

- Associate/bachelor’s degree/Vocational course and/or relevant certifications. < r>- Basic understanding of electrical concepts, including voltage, current, and power.
- Experience managing wireless carriers, troubleshooting, and provisioning/deactivation.
- Experience with LAN and WAN networks, TCP communication, VPN, and OSI layer troubleshooting.
- Excellent verbal and written communication in English.
- Flexible for shifting and hybrid schedules.

2-3 DAYS ONSITE
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Technical Support Representative Open to High

San Pedro, Laguna Orbit Teleservices Philippines

Posted today

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Job Description

With or Without BPO experience
- Career shifters are welcome
- High school graduates are welcome
- With good English communication skills
- MUST not be currently employed/studying
- Willing to attend Zoom Interview

**Salary**: Php14,000.00 - Php25,000.00 per month

Schedule:

- 8 hour shift

Ability to commute/relocate:

- San Pedro, Laguna: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Junior High School (required)

**Language**:

- English (required)
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Technical Support Associate (Non Voice Vpn Account)

Taguig, National Capital Region iOPEX Technologies

Posted today

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Job Description

**We are currently looking for amazing professionals to join our #iopexhappyatwork team. Earn free shuttle service and more!**

**Requirements**:

- **Good to excellent written and communications skills**:

- **Bachelors Degree Graduate in Information technology or relevant courses**:

- **SHS graduates with 1 year Technical support experience are welcome to apply**:

- Must be willing to work on a night/shifting schedule in BGC, Taguig

**What's in it for you?**

**Our people enjoy some amazing perks, check out a few below**:

- Competitive salary package
- Exciting employee engagement activities
- Learning sessions every week
- Fast career growth
- Free shuttle service
- Accessible location
- HMO
- OT/Holiday pay
- Leave credits
- Leave conversions
- Night differential
- Uncapped annual appraisal
- 2 days off

**And most importantly, you’ll be part of a growing company with dynamic and engaging team.**

**Interested? Here are ways to reach us**:

- Send a message to **09214815596 (Yana)**:

- **Walk in and look for Yana - our office is located in 12th Floor 26th street 5th avenue BGC, Taguig**

**Job Types**: Full-time, Permanent, Fresh graduate

**Benefits**:

- Additional leave
- Company Christmas gift
- Company events
- Discounted lunch
- Employee discount
- Health insurance
- Opportunities for promotion
- Paid toll fees
- Paid training
- Pay raise
- Promotion to permanent employee

Schedule:

- Shift system

Supplemental pay types:

- 13th month salary
- Anniversary bonus
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

Application Question(s):

- Are you comfortable on reporting onsite in BGC, Taguig?
- Are you open to relocate near Metro Manila or Taguig? (If you are residing outside of Metro Manila)
- How much is your most recent and expected salary?
- Are you open to be profiled to a voice or non voice account?
- We are currently doing a 1 day hiring process for the role so if you are interested, please walk in our office from 1pm - 12mn and look for YANA. Our office is located in 12th Floor 26th street 5th avenue BGC, Taguig.
- Are you comfortable working on a shifting schedule?

**Education**:

- Senior High School (preferred)

**Experience**:

- BPO: 1 year (preferred)
- Technical support: 1 year (preferred)
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Technical Support Specialist L1 - L3 (Us Pioneer

Taguig, National Capital Region iOPEX Technologies

Posted today

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Job Description

**Join iOPEX technologies now where technology meets excellent service.**

**Requirements**:

- **1 year of Technical support and 6 months of sales experience are a plus**:

- **Must be willing to work onsite on a night/shifting schedule in BGC, Taguig**

**Qualifications**:

- Collaborate with peers, mentors, our knowledge base, community forums and other internal tools, to provide the most effective, world-class solutions to our customers
- Reproduce issues in-house and respond to customers in a timely manner

**What's in it for you?**

**Our people enjoy some amazing perks, check out a few below**:

- Competitive salary package
- Exciting employee engagement activities
- Learning sessions every week
- Fast career growth
- Free shuttle service
- Accessible location
- HMO
- OT/Holiday pay
- Leave credits
- Leave conversions
- Night differential
- Uncapped annual appraisal
- 2 days off

**And most importantly, you’ll be part of a growing company with dynamic and engaging team.**

**Interested? Here are ways to reach us**:

- Send a message to **09214815596 (Yana)**:

- **Walk in and look for Yana - our office is located in 12th Floor 26th street 5th avenue BGC, Taguig**

**Job Types**: Full-time, Permanent

**Salary**: Php35,000.00 - Php45,000.00 per month

**Benefits**:

- Additional leave
- Company Christmas gift
- Discounted lunch
- Employee discount
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee

Schedule:

- Shift system

Supplemental pay types:

- 13th month salary
- Anniversary bonus
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

Application Question(s):

- Do you have any experience when it comes to troubleshooting Networks or Routers?
- Are you comfortable on reporting onsite in BGC, Taguig?
- Are you comfortable working on a shifting schedule?
- Are you open to relocate near Metro Manila or Taguig? (If you are residing outside of Metro Manila)
- How much is your most recent and expected salary?
- Where are your currently residing?

**Education**:

- Senior High School (preferred)

**Experience**:

- BPO: 1 year (preferred)
- Technical Support: 1 year (preferred)
- Sales: 1 year (preferred)
This advertiser has chosen not to accept applicants from your region.

Technical Support Representative (TSR) - AU/NZ Account

Taguig, National Capital Region HRTX

Posted 22 days ago

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Job Description

About the Role

In this role, youll support our Australian and New Zealand customers with equipment-related enquiries, including repairs, service requests, movements, and escalations. Youll also assist consumers who use our vending machines by troubleshooting and resolving issues over the phone. Working closely with our Equipment Services team in Australia, your primary goal is to deliver fast, accurate support and exceptional customer service.

  • Handle inbound calls and emails from customers regarding equipment issues and requests.
  • Troubleshoot equipment problems and aim for first-call resolution wherever possible.
  • Log and escalate repairs, movements, and other service tasks as needed.
  • Assist vending machine consumers with technical or product-related concerns.
  • Collaborate with the Australian team to ensure seamless, high-quality service delivery.


Qualifications:

  • 12 years of customer service, helpdesk, or technical support experience.
  • At least 3 years of total BPO experience.
  • Strong communication skills and ability to resolve issues over the phone.
  • Ability to multitask and manage high volumes of interactions with accuracy.
  • A proactive and customer-focused mindset.
  • Comfortable using service management or CRM tools for logging and tracking tasks.
  • Prior experience working with Australian/New Zealand customers or cross-regional teams.
This advertiser has chosen not to accept applicants from your region.

Technical Support Representative - No experience - Up to 26k Pay

Muntinlupa, National Capital Region BPO Telesys Hiring Hub

Posted 28 days ago

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Job Description

We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.
br>Job Responsibilities:
• Respond to customer calls, emails, and chats for technical support. < r>• Diagnose and resolve hardware, software, and network issues. < r>• Inform customers about product features and limitations. < r>• Share knowledge to enhance team performance and customer experience. < r>• Adhere to company policies and industry standards. < r>
Why Join Us?
• Competitive Salary – Up to 28K
• Flexible shifts – Day, Night, and Graveyard
• Opportunities in Local and International Accounts < r>
URGENT HIRING! Apply today and get hired immediately!
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Technical Support Specialist (L1/l2/l3) L Non Voice

Taguig, National Capital Region iOPEX Technologies Philippines

Posted today

Job Viewed

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Job Description

**Be a Technical Support Specialist for our #iopexhappyatwork team. Join us now!**

**Requirements**:

- **preferably with at least 1 year of Technical support and 6 months of upselling/sales experience**:

- **No BPO experience with Strong Networking Background are welcome to apply**:

- Excellent interpersonal communication and passion for learning new technologies and understanding how to utilize them in a customer-facing environment
- Good oral and written communication skills are imperative
- **Must be willing to work onsite on a night/shifting schedule in BGC, Taguig**

**Qualifications**:

- Collaborate with peers, mentors, our knowledge base, community forums and other internal tools, to provide the most effective, world-class solutions to our customers
- Reproduce issues in-house and respond to customers in a timely manner

**What's in it for you?**

**Our people enjoy some amazing perks, check out a few below**:

- Competitive salary package
- Exciting employee engagement activities
- Learning sessions every week
- Fast career growth
- Free shuttle service
- Accessible location
- HMO
- OT/Holiday pay
- Leave credits
- Leave conversions
- Night differential
- Uncapped annual appraisal
- 2 days off

**And most importantly, you’ll be part of a growing company with dynamic and engaging team.**

**Interested? Here are ways to reach us**:

- Send a message to **09214815596 (Yana)**:

- **Walk in and look for Yana - our office is located in 12th Floor 26th street 5th avenue BGC, Taguig**

**Job Types**: Full-time, Permanent

**Benefits**:

- Additional leave
- Company Christmas gift
- Company events
- Employee discount
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Transportation service provided

Schedule:

- Rotational shift
- Shift system

Supplemental Pay:

- 13th month salary
- Anniversary bonus
- Performance bonus
- Yearly bonus

Application Question(s):

- What city are you currently residing in?
- Are you comfortable on reporting onsite in BGC, Taguig?
- Are you comfortable working on a shifting schedule?
- Are you open to relocate near Metro Manila or Taguig? (If you are residing outside of Metro Manila)
- How much is your most recent and expected salary?
- Do you have any experience when it comes to troubleshooting Networks or Routers?

**Education**:

- Senior High School (preferred)

**Experience**:

- Technical Suppor Representative: 1 year (preferred)
- BPO: 1 year (preferred)
- Networking: 1 year (preferred)
- Sales/upselling: 1 year (preferred)
This advertiser has chosen not to accept applicants from your region.

Technical Sales / Support Personnel

Cabuyao, Laguna BONAFIDE TRAINOLOGY PLACEMENT SERVICES

Posted today

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Job Description

QUALIFICATION:
• Electronics Communication or Electronics Engineering course graduate. br>• ith selling experience is a plus. < r>• H s Driver’s License for a 4-wheel vehicle.
• C n start immediately.
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Customer Support Agent - Office-Based Role

Taguig, National Capital Region Cald Communications

Posted 28 days ago

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Job Description

Job Summary:
br>We are actively hiring Customer Service Representatives to join our growing team. This is a full-time, onsite position suited for high school graduates, SHS or ALS completers, college undergraduates, fresh graduates, and career shifters. Successful candidates will handle customer inquiries and support requests in a courteous and efficient manner. Applicants must be open to working on a shifting schedule and must be currently residing in Metro Manila or nearby areas.

Key Responsibilities:

• Respond to customer inquiries through assigned channels (voice or non-voice) < r>• Provide accurate and timely information on products, services, or account concerns < r>• Handle complaints or issues while maintaining professionalism < r>• Document each interaction in the system accurately < r>• Comply with company protocols and service standards < r>• Collaborate with internal teams to resolve escalated concerns < r>• Meet daily and monthly performance targets < r>
Qualifications:

• At least 18 years old < r>• High School Graduate (Old Curriculum), SHS Graduate, ALS Graduate, College Undergraduate, or College Graduate < r>• With or without BPO/call center experience < r>• Excellent communication skills < r>• Willing to work onsite in Metro Manila < r>• Open to shifting schedules including night shifts, weekends, and holidays < r>• Able to work in a fast-paced, team-oriented environment < r>
Working Conditions:

• Office-based, full-time position < r>• Extended periods of sitting and computer usage < r>• Standard use of headset and other call handling tools < r>• Regular supervision, coaching, and performance monitoring < r>• Structured and metrics-driven work environment < r>
What We Offer:

• Competitive Salary (depending on the assigned account) < r>• HMO coverage from Day 1 < r>• Night differential pay < r>• Paid vacation and sick leaves < r>• Overtime and holiday pay < r>• 13th month pay < r>• SSS, PhilHealth, and Pag-IBIG contributions < r>
Why Join Us?

• Entry-level friendly — start your career with us
• Training and tools will be provided onsite < r>• Stable company with competitive salary and full benefits < r>• Be part of a supportive and professional team < r>
If you're looking for a stable career with long-term growth and you're ready to take the first step, APPLY TODAY. We welcome fresh talents and experienced professionals alike. Start your journey with us.
This advertiser has chosen not to accept applicants from your region.
 

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