348 Service Industry jobs in Tanza

JOB DESCRIPTION

• Prepares production plan on a daily and monthly basis.
• Prepares weekly order for frozen and dry items.
• Ensures stocks in good condition and good quality.
• Checks sell by or expiration dates and quality of products being displayed.
• Monitors the actual inventory of all stocks and checks the shopping list and compare the ledger item from the actual count of stocks.
• Monitors daily supply of items to be able to complete the display and maintain the target gross margin.
• Ensures that proper usage of machine (Pizza Maker) by Food Service personnel is being observed at all times.
• Submits monthly report (sales, gross margin, penetration), weekly and monthly throwaway and daily movement reports to the Other Business Unit.
• Monitors proper usage and consumption of supplies and proper ordering of all supplies using the shopping list.
• Ensures that proper cleaning procedures are done religiously in all areas.
• Leads, motivates, teaches and challenges the subordinates to work to the best of their abilities. Moreover, promotes and enhances the potential skills and abilities of subordinates and ensures that proper scheduling of work hours is prepared.
• Observes proper grooming standards and wearing of company officers, punctuality at all times and provides proper training including skills development to subordinates.
• Performs other tasks as may be assigned from time to time.

JOB REQUIREMENTS:

• Candidate must possess at least a Bachelor's/College Degree in Food & Beverage Services Management or equivalent.
• At least 3 year(s) of working experience in the coffee industry is required for this position.
• At least 2 year(s) of supervisory experience is required for this position.

Job Description:

• Manage the opening/closing procedures of the store including the consistent execution of QSC. Directs and supervises assigned shift and/or station to achieve full floor efficiency and profitability.
• Ensure that excellent service is delivered to each member by setting and sustaining a fun, positive and energetic shift. Overseen daily store operations in providing quality products and friendly service, completed store reports and enforced company's policies and product standards.
• Maintain the cleanliness and organization of the restaurant, includes dining, kitchen and FOH areas and the good working condition of the equipment.
• Ensure that serving time and the product quality standards are achieved at all times.
• Resolved guest concerns in a timely and effective manner professionally.
• Monitors the actual inventory of all stocks and checks all incoming.

Monitors daily supply of items to be able to complete the display and maintain the target gross margin.

• Leads, motivates, teaches and challenges the subordinates to work to the best of their abilities. Moreover, promotes and enhances the potential skills and abilities of subordinates and ensures that proper scheduling of work hours is prepared.
• Handle the daily, weekly and monthly inventory of the stocks and make adjustments if necessary.
• Adhere to the cleaning and planned maintenance calendars day to day to ensure well maintained equipment. Understand the basic mechanics of all equipment to be able to troubleshoot if required.

Qualifications:

• Ability to communicate effectively
• Computer literate
• Preferably with 2-3 years experience in related industry
• College graduate

Job Type: Full-time

Benefits:

• Paid training

Ability to commute/relocate:

• Parañaque: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Food service: 1 year (Required)

Location:

• Parañaque (Required)

Work Location: In person

ORIENTAL MERCHANTS, INC. (OMI) is a proud member of Rayomar Management Inc.'s group of companies. Rayomar, one of the country's progressive investment and management entity since 1982 , has operation and ownership of several companies involved in shipping, crewing, logistics, freight forwarding and international trading.

Oriental Merchants, Inc. was established in 1988 as a trading company. As the name reveals, the company functions as a merchant from the orient which initially imported commercial products from Spain for the Philippine market. Later, OMI established it's export division which functions as the agent for various buyers from Europe, the US and Asia.

OMI is currently one of the most important importers and distributors of high quality Gourmet food products in demand by leading supermarkets, hotels and restaurants for quality brands from Spain, Portugal, Belgium and Italy. Products such as olive oils, canned vegetables, legumes, flavored vinegars, herbs and spices, cheese, pasta, seasonings, Portuguese Anchovies, canned tomatoes and biscuits.

JOB DESCRIPTION:

• Develop and maintain strong relationships with food service clients and partners.
• Act as the main point of contact for assigned accounts, ensuring client satisfaction and timely support.
• Identify new business opportunities within the food service sector to increase sales and revenue.
• Prepare and deliver sales presentations, proposals, and product demonstrations to potential clients.
• Monitor market trends, competitor activities, and customer preferences to support sales strategies.
• Collaborate with internal teams (marketing, operations, logistics) to meet client requirements and deliver high-quality service.
• Achieve sales targets and KPIs set by management.
• Prepare regular reports on account status, sales performance, and market opportunities.
• Handle client concerns, resolve issues promptly, and maintain strong after-sales support.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, Sales, or related field.
• Proven experience as an Account Executive, Sales Executive, or similar role, preferably in the food service industry.
• Strong communication, negotiation, and presentation skills.
• Ability to build and maintain client relationships.
• Results-driven with a proven track record of meeting or exceeding sales targets.
• Good organizational and time-management skills.
• Proficiency in MS Office is an advantage.

Job Type: Full-time

Pay: Php20, Php30,000.00 per month

Language:

• English (Required)
• Tagalog (Preferred)

Work Location: In person

Ready to shape the future of work?

At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory , our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn , X , YouTube , and Facebook .

Inviting applications for the role of Process Developer, Customer Service

In this role, you will support customers in English via calls and emails.

Responsibilities

• Receive and respond to customer calls, emails and chats; capture and verify required information

• Support customer enquiries with empathy regarding financial products and services in an efficient and timely manner

• Resolve customer issues and concerns in a professional and efficient manner

• Maintain accurate records of customer interactions and resolutions

• Effectively communicate solutions and recommendations to clients

• Stay up to date with product and service offerings to provide accurate information to customers

• Meet or exceed established performance metrics, such as response time and customer satisfaction

• Meet or exceed quality assurance targets

• Effective Client Account Management to drive client advocacy

Qualifications we seek in you

Minimum Qualifications

• High School or Senior High School Graduate

• customer service experience, preferably in financial services

• Strong written and verbal communication skills

• Strong numeracy and problem-solving skills

• Ability to work in a fast-paced environment and handle a high volume of customer inquiries

• Strong attention to detail and ability to maintain accurate records. - Positive and professional attitude

• Open to flexible schedule, including evenings and weekends

Preferred Qualifications/ Skills

• Communication (written / insights synthesis and reporting in a presentation)

• Decision making / critical thinking.

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation

• Make an impact – Drive change for global enterprises and solve business challenges that matter

• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities

• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex/age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Process Developer, Customer Care

Bank Operations Client Service Officer's primary responsibility is to be a part of a high performing team that delivers to the desired business and client outcomes. This role will assist the Team Manager in motivating their team and creating a client led culture

Responsibilities

• Providing outstanding service to clients, colleagues, partners and stakeholders (internal and external)

• Case management, enhanced customer due diligence

• Escalation of regulatory reporting matters

• Achievement of daily Key Performance Indicators of individual and team

• Meeting or exceeding quality assurance targets

• Effective Client Account Management to drive client advocacy

• Raising issues through the correct channels, challenging positively and proactively working to overcome barriers.

• Adding value to each client interaction by understanding the client needs and adapting to find the best service approach

• Identify and implement continuous improvements

• Liaise with clients, internal business units, law enforcement agencies, industry representatives and other financial institutions

Preferred qualifications

• Previous experience in a fast-paced client focused environment desirable

• General understanding of banking processes and products gained through previous banking experience

• Experience in working with multiple stakeholders across a wide range of business area

• Mortgage Lending Experience

• Strong communication skills/ verbal communication

Qualifications we seek in you

Minimum Qualifications / Skills

• Ability to recognize, analyze and solve problems

• Strong numeracy and communication (both oral and written) skills

• High level of attention to detail and commitment to quality

• Professional telephone manner with the ability to build rapport with clients/stakeholders

• Flexible and willing to try different approaches to reach successful outcomes

• Understanding of the financial services industry

• Accountability in all aspects of case management

• Knowledge and experience in using complaints procedure

• Passionate about helping people and excited about a career in Client Service

• Positive attitude and desire to make a difference

• Thrives from working in a team environment with high performing people

• Ability to build effective working relationships with both internal & external staff

• Conflict resolution and negotiation skills

• Strong understanding of team and business requirements

• Comfortable with being measured and is accountable for own performance and results

• Strives to identify efficiencies and improvements to how we operate

• Ability to handle high work volumes and perform effectively under pressure

• Time management and ability to keep to deadlines

• Desire and ability to constantly develop and maintain Client Service skills

• Experience in multi-tasking to meet all work requirements & timeframes

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, colour, religion or belief, sex/age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit . Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

• Coordinate and inquire rates and charges from overseas agents, shipping lines, and airlines for both air and sea import shipments.
• Prepare and provide timely and competitive quotations to clients based on their inquiries, specifically for assigned in-house key accounts.
• Process and manage bookings for import shipments related to assigned in-house key accounts, ensuring accurate and on-time handling.
• Conduct telemarketing and sales call visit activities to secure new clients and expand business with existing accounts, in line with company growth objectives.
• Prepare and submit monthly production reports to the immediate superior, reflecting account activity, quotations given bookings handled and secures business/lanes.
• Maintain strong communication and coordination with clients, agents, and internal teams to ensure excellent customer service and operational support.

Any other tasks that may be assigned.

Qualifications :

-Graduate of any business course.

-At least 1 year experience in import/export customer service or freight forwarding operations

-Cooperative, work oriented, focused, fast learner, initiative, efficient and must be computer literate.

Job Type: Full-time

Pay: From Php20,000.00 per month

Work Location: In person

THE ROLEYes, you read that right – we're looking for a ROCKSTAR.  The title may sound a little wacky, but it's really quite true.  We're looking for that special someone that has not one, but two unique skills – amazing customer service skills plus the attention-to-detail-get-it done mentality.

As a fast-growing multinational, I'm not ashamed to admit we're starting to come apart at the seams.  Our products and services have found a sweet spot in the market, and now we're struggling to maintain the high level of customer service that we want to give to our customers.  At the same time, the processes that served us well for years are getting strained and we need to bring in fresh blood with fresh ideas to help us get them to the next level.

Do you describe yourself as a proactive, super-organized, enthusiastic, customer-oriented rockstar who loves bringing your attention to detail to the process at hand? Then I encourage you to read on.  If on the other hand, you're already exhausted reading this, I recommend you take a nap and check out another job post.

So, what will you be doing?The position and responsibility will grow along with you.  As a small, but growing company, the role will be exciting for you if you like working in a small team and having a lot of freedom to define your roles and responsibilities.  No two days will likely be the same.

Broadly speaking, we currently have two major areas that have been identified by management as priorities for the coming fiscal year.

1. Customer Service (about 30% of your time)

Our customers are located in Asia. We get phone calls, tickets, and emails and you will often be the first point of contact to the customers.

Examples of activities:

• Being the primary point of contact for Operations team regarding processed orders
• Working with the shared inboxes & taking ownership of customer email and answering inquiries

• Handling customer complaints - making them feel "loved"

• Order Processing/ Management (about 70% of your time)

We are growing our customer base so this part of your responsibilities can also grow or change in the next year. Your job will be to process the incoming orders and ensure that the warehouse has accurate information to dispatch the order in a timely manner respecting the SLA's and that are handled 100% error-free. 

Examples of activities:

• Processing orders through CAPLINQ backend system
• Sending Order Confirmations
• Communicating outbound orders with the Warehouse
• Maintaining correct inventory levels in the CAPLINQ System
• Planning best delivery dates
• Tracking Orders and Shipments and informing customers about any delays
• Making sure that all the information in the CAPLINQ system is correct and up to date

DESIRED SKILLS AND EXPERIENCE

What mindset do you require?Skills can be learned. Mindsets, though they can be learned too, are more often a part of who you are.  We value the mindset at least if not more than either experience or hard skills.

1. Curiosity – We want a person who is curious, and rarely satisfied with the first answer.  If you find something that doesn't agree with what you already think, then we want someone who wants to know why.
2. Attention to Detail – In this position, it is imperative to minimize mistakes by paying attention to detail.  Hint Don't forget to read the last paragraph ;)
3. Organized - We want a person who is super-organized, manages their time well, and has good observation skills.
4. Data-driven – Our culture encourages and rewards decisions that are made with data as opposed to seniority, intuition or personal experience.
5. Continuous Improvement – People and processes can always get better.  We're looking for someone who questions every process to see if there's not room for improvement.
6. Courage – Bosses make mistakes and colleagues aren't always fair.  That's life.  We're looking for someone who may be afraid to confront these issues, but does it anyways.

What skills do you NOT need?Before we list the skills you do need, it is important that you know what skills or experience we do NOT require:

1. Product knowledge: You do not need to know anything about any of the products we sell, or any of the services we provide.  All will be taught on the job.
2. Logistics experience: You do not need to know anything about logistics, warehousing or transport.  Again, you will learn it all on the job.
3. Lots of work experience: This is meant to be an entry-level position where you will learn "knowledge" on the job.  What we can't teach – and value enormously is someone who is organized, analytical, curious, dedicated, and shows a high level of "stick-to-it-ness".  There's always a better way, how do we get to it?

What skills do you require?

We don't even have any hard skills that are required.  The ideal candidate would be one who:

• Asks questions, then asks more questions, then asks even more questions
• Is very organized, and likes to have a place for everything and everything in its place
• Is very computer literate and very familiar with Google Workspace
• Is a Google power-user, forever asking Google questions for answers he/she doesn't know
• Very good spoken and written English (at least 8/10)
• Is optimistic, energetic and loves a good challenge
• Pays attention to detail.  The very last paragraph of this job vacancy has very important information.  Be sure you read it twice before applying.

Skills not required, but that get bonus points (any of them count):

The job we have in mind may not require prior skills, but they sure come in handy around here.

1. Customer Service Experience: If you already know how to effectively talk to customers, we can focus on other aspects of training.
2. Fast Typing Skills: There is a lot of computer typing required, so if you can type quickly it would really make the job a lot easier.

There is no need to send your CV unless it looks awesome and you want to impress us with how it looks.  Otherwise, we will use your LinkedIn profile (better make sure it is complete).

Instead, candidates wishing to apply are requested to send an email to that includes:

1. A link to your LinkedIn profile (not a CV)
2. A one-page, personal cover letter

Let me repeat that last part in a different way… We are looking for people who stand out from the crowd with a well-written, enthusiastic one-page letter telling us why this position speaks to you and what you could bring to the team.

If all you do is send a CV (we told you not to), and no cover letter your application will be discarded without even being read.

Be a #KaInfoscion and become an ambassador of our core values - CLIFE+S; Client Value, Leadership by Example, Integrity and Transparency, Fairness, Excellence and Stewardship.

Key Responsibilities:

• Responding to queries and providing assistance for questions and problems.
• Following up with customers to ensure full resolution of issues.
• Running reports to analyze common complaints and problems.
• Utilizes knowledge base information to answer customer inquiries and alerts supervisor or lead worker when there is confusion or absence of information to answer particular questions

Job Highlights:

• Competitive salary package
• HMO for employee and 2 dependents
• Performance bonus
• Career development opportunities

Qualifications

• At least 1st year completed in college no back subject
• Minimum 18 months relevant BPO work experience
• We are also accepting High School Graduate or Senior High School Graduate with minimum of 4 years BPO working experience
• With good communication skills
• With no issues and concerns reporting onsite 100%. Candidates who live nearby our offices will have better advantages
• With no issues and concerns working on night shifts, shifting schedules and split offs as necessary, working on holidays and weekends

Why Infosys BPM Philippines:

• Quarterly Performance Bonus
• 24 Leaves annually
• Competitive HMO and Life Insurance for the employee and 2 eligible dependents upon hire
• Outstanding career development opportunities and fast track career progression
• Enjoy a fair work-life balance.
• Learning and Development Trainings
• We value Inclusion and Diversity
• Great Place to Work Certified

"We value Diversity, Equity, and Belongingness. Infosys values diversity and belongingness and is committed to the principles of being an equal employment employer. Therefore, Infosys complies with all applicable laws prohibiting discrimination or harassment against any applicant or employee. This prohibition includes without limitation discrimination or harassment based on race, color, gender, national origin, religion, creed, disability, covered veteran status, genetic information, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, marital status, citizenship status, ancestry, and any other personal characteristic protected by applicable law. This also applies to all personnel actions, including but not limited to recruitment, hiring, placement, promotion, transfer, separation, compensation, benefits, training, and education. #Infosys #InfosysBPM #KaInfoscion #GreatPlaceToWork #INFYBPMPhilippines #JoinINFYBPMPhilippines #LifeAtINFYBPMPhilippines"