404 Service Industries jobs in Marikina
Food Safety Auditor (Food Service/Catering/Hotel Industries)
Makati, National Capital Region
HRTX
Posted 2 days ago
Job Viewed
Job Description
Work Location: Makati (Full Onsite)
Work Setup: Monday to Friday (8am-5pm)
Role Overview:
The Food Auditor is responsible for conducting third-party audits and delivering food safety training programs to ensure client compliance with relevant standards and regulations. This role involves performing full audit cycles, preparing documentation, and engaging with clients, primarily within the food production, catering, or hospitality sectors.
Qualifications:
- Holds a bachelors degree in Food Technology, Chemistry, or a closely related discipline in food or biosciences.
- Minimum of 4 years of full-time experience in a food chain-related industry , including at least 2 years in quality assurance or food safety roles in food production, retail, inspection, or manufacturing.
- At least 2 years of experience in food service , catering , or hotel operations .
- Having Professional License is an advantage.
- Completion of an IRCA/JRCA Certified Lead Auditor Course is a plus.
- Must have work experience in industries such as food service , catering , or hospitality .
- Proficient English language , both written and verbal communications.
Job Description
- Responsible for conducting and completing third-party audit cycles and delivering designated training programs, particularly in the area of Food Safety.
- Executes the full audit cycle, acting either as an audit team member or team leader, in line with applicable standards and regulatory requirements.
- Performs a comprehensive desk review of the clients management system prior to audits.
- Prepares an audit checklist and itinerary to serve as a reference during on-site audits.
- Carries out on-site audits in accordance with defined procedures and protocols.
- Finalizes and submits the complete audit package following each engagement.
- Handles client inquiries regarding the standards and systems for which the auditor is qualified.
- Customizes training materials when required and conducts training programs as assigned by the department.
- Provides coaching and constructive feedback to auditors who are undergoing training or are under supervision.
- Takes on other related tasks that support departmental goals or contribute to personal or professional development, as directed by a supervisor.
- Completes audit reports and keeps client documentation updated, including forms such as kick sheets.
- Maintains the highest standards of professional conduct and ethics, aligned with the organizations Code of Integrity.
Quality, Health, Safety, Environment, and Energy (QHSEE) Responsibilities
- Demonstrates a strong commitment to QHSEE policies, procedures, and work guidelines by actively engaging in meetings, training, and company initiatives.
- Responds promptly and appropriately to emergency situations, supporting team members in ensuring preparedness for workplace emergencies.
- Ensures safe disposal of waste in compliance with regulatory and environmental management requirements.
- Reports all incidents, near misses, and hazards in accordance with the organizations incident management procedures.
- Uses all tools and equipmentincluding safety gearcorrectly and responsibly, and reports any loss or damage to immediate supervisors.
- Keeps the work environment organized and compliant with the companys 5S program.
- Maintains awareness of workplace hazards and environmental risks, and suggests corrective actions to supervisors or QHSEE coordinators.
- Participates in risk assessments and incident investigations as required by management.
- Supports the effective implementation of the QHSEE Management System.
- Understands and respects the consequences of non-compliance with internal policies, procedures, and legal obligations.
This advertiser has chosen not to accept applicants from your region.
0
Service Management Senior Specialist
Taguig, National Capital Region
HRTX
Posted 27 days ago
Job Viewed
Job Description
Job Title: Service Management Specialist
Shift: Mid-shift (3:00 PM 12:00 MN PHST)
Location: BGC
Budget: Open
Note: US experience is required
Key Responsibilities
- Support the operational health of the organization through data analysis, business reporting, workforce planning, and continuous process improvement
- Focus areas include business reporting and insights, process control and governance, workforce management, and continuous improvement
- Develop and maintain dashboards and reporting tools to provide actionable insights using tools such as Excel, Power BI, or Tableau
- Ensure compliance with internal policies and external standards through regular audits and monitoring
- Collaborate with stakeholders to improve transparency, efficiency, and process adherence
- Optimize staffing plans based on operational trends and forecasts
- Lead process improvement initiatives using methodologies such as Lean, Six Sigma, Agile, or PMP
- Monitor workforce performance trends and develop strategies that enhance productivity and employee engagement
- Identify opportunities for automation and recommend solutions using technologies like robotic process automation or artificial intelligence
Qualifications
- Bachelor's degree in Business, Finance, Data Analytics, or a related field
- At least three years of experience in service management or process improvement roles
- Strong experience working with US-based clients or organizations is required
- Proficient in reporting and data visualization tools such as Excel, Power BI, or Tableau
- Strong analytical, problem-solving, and communication skills
- Certification in Lean, Six Sigma, Agile, or PMP is preferred
- Familiarity with automation tools is an advantage
- Highly organized, proactive, assertive, and able to communicate with empathy
This advertiser has chosen not to accept applicants from your region.
1
Customer Service Associate
Pasig, National Capital Region
Lexie Staffing & Business Consulting
Posted 1 day ago
Job Viewed
Job Description
HIRING FOR CUSTOMER SERVICE ASSOCIATE.
br>LOCATION: BRIDGETOWNE
ACCOUNT: HEALTHCARE
QUALIFICATIONS:
•College Graduate with or without experience < r>•Completed 2 years in College with 6 mos BPO or customer service related experience < r>
Salary:
Up to 23,000 salary package
Other benefits:
-20% Night differential
-HMO coverage for employee upon Day 1 and HMO dependent upon certification
-Life and Accident Insurance
-Annual increase based on performance
-13 and 14th month Pay
br>LOCATION: BRIDGETOWNE
ACCOUNT: HEALTHCARE
QUALIFICATIONS:
•College Graduate with or without experience < r>•Completed 2 years in College with 6 mos BPO or customer service related experience < r>
Salary:
Up to 23,000 salary package
Other benefits:
-20% Night differential
-HMO coverage for employee upon Day 1 and HMO dependent upon certification
-Life and Accident Insurance
-Annual increase based on performance
-13 and 14th month Pay
This advertiser has chosen not to accept applicants from your region.
2
Customer Service Representative
Pasig City, National Capital Region
Infinity Outsourcing Services
Posted 1 day ago
Job Viewed
Job Description
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries. br>Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Responding promptly to customer inquiries. br>Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
This advertiser has chosen not to accept applicants from your region.
3
Customer Service Representative
Makati, National Capital Region
Lexie
Posted 1 day ago
Job Viewed
Job Description
We are looking for dedicated and enthusiastic Customer Service Representatives to join our team. The CSR will serve as the first point of contact for customers, handling inquiries, providing information, and resolving concerns in a professional and timely manner.
br>Key Responsibilities:
Answer and manage customer inquiries through phone, email, or chat.
Provide accurate information about products, services, and policies.
Resolve customer issues with empathy, patience, and professionalism.
Document and update customer records in the system.
Escalate complex issues to the appropriate department when necessary.
Maintain a positive and approachable attitude to ensure customer satisfaction.
Work effectively with team members to meet performance goals and service standards.
br>Key Responsibilities:
Answer and manage customer inquiries through phone, email, or chat.
Provide accurate information about products, services, and policies.
Resolve customer issues with empathy, patience, and professionalism.
Document and update customer records in the system.
Escalate complex issues to the appropriate department when necessary.
Maintain a positive and approachable attitude to ensure customer satisfaction.
Work effectively with team members to meet performance goals and service standards.
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Representative
Makati, National Capital Region
Neksjob Corporation
Posted 3 days ago
Job Viewed
Job Description
Job description:
Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings. br>
Qualifications:
At least HS Graduate (old curriculum) /SHS Graduate
With or w/out CSE Experience
Good to excellent English communication skills
Willing to start immediately.
Why pick us?
Exciting Performance Bonuses & Account-Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits
Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings. br>
Qualifications:
At least HS Graduate (old curriculum) /SHS Graduate
With or w/out CSE Experience
Good to excellent English communication skills
Willing to start immediately.
Why pick us?
Exciting Performance Bonuses & Account-Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Representative
Pasig, National Capital Region
Lexie Staffing & Business Consulting
Posted 3 days ago
Job Viewed
Job Description
Location: Bridgetowne, Pasig City (On-site work)
Start Immediately br>Virtual Application Process
Qualifications:
* No call center experience required
* Must be at least a Senior High School Graduate
* Willing to work in Bridgetowne, Pasig City
* A positive attitude and strong communication skills
Start Immediately br>Virtual Application Process
Qualifications:
* No call center experience required
* Must be at least a Senior High School Graduate
* Willing to work in Bridgetowne, Pasig City
* A positive attitude and strong communication skills
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service Representative
Manila, Metropolitan Manila
Neksjob Corporation
Posted 3 days ago
Job Viewed
Job Description
Job description:
Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings. br>
Qualifications:
At least HS Graduate (old curriculum) /SHS Graduate
With or w/out Call Center Experience
Good to excellent English communication skills
Willing to start immediately.
Why pick us?
Exciting Performance Bonuses & Account-Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits
Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings. br>
Qualifications:
At least HS Graduate (old curriculum) /SHS Graduate
With or w/out Call Center Experience
Good to excellent English communication skills
Willing to start immediately.
Why pick us?
Exciting Performance Bonuses & Account-Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Representative
Taguig, National Capital Region
Eteam Workforce Private Corporation
Posted 4 days ago
Job Viewed
Job Description
Qualification:
br>Bachelor’s degree or equivalent work experience in customer support, business, IT, or a related field. < r>1 year of experience in a customer-facing role, preferably in fintech, crypto, or a technology-driven environment.
Strong communication skills with excellent written and verbal English.
Experience with customer service platforms (e.g., Zendesk, Salesforce) preferred.
Ability to work flexible hours, including weekends and holidays if needed.
Hybrid
Monday-Friday
Duties and Responsibilities:
Provide high-quality, empathetic, and efficient customer support via email, chat, or phone.
Resolve issues related to account access, identity verification, transaction discrepancies, and security.
Investigate and escalate complex technical or fraud-related cases to the appropriate team.
Maintain up-to-date knowledge of Company products, services, and policies.
Analyze customer feedback and identify trends to help improve our support workflows and user experience.
Collaborate with engineering, compliance, and product teams to resolve bugs or system issues.
Monitor key support metrics (e.g., response time, CSAT) and meet or exceed SLAs.
Document internal processes, contribute to knowledge base articles, and suggest process improvements.
br>Bachelor’s degree or equivalent work experience in customer support, business, IT, or a related field. < r>1 year of experience in a customer-facing role, preferably in fintech, crypto, or a technology-driven environment.
Strong communication skills with excellent written and verbal English.
Experience with customer service platforms (e.g., Zendesk, Salesforce) preferred.
Ability to work flexible hours, including weekends and holidays if needed.
Hybrid
Monday-Friday
Duties and Responsibilities:
Provide high-quality, empathetic, and efficient customer support via email, chat, or phone.
Resolve issues related to account access, identity verification, transaction discrepancies, and security.
Investigate and escalate complex technical or fraud-related cases to the appropriate team.
Maintain up-to-date knowledge of Company products, services, and policies.
Analyze customer feedback and identify trends to help improve our support workflows and user experience.
Collaborate with engineering, compliance, and product teams to resolve bugs or system issues.
Monitor key support metrics (e.g., response time, CSAT) and meet or exceed SLAs.
Document internal processes, contribute to knowledge base articles, and suggest process improvements.
This advertiser has chosen not to accept applicants from your region.
8
Customer Service Representative
Pasig, National Capital Region
Lexie Staffing & Business Consulting
Posted 4 days ago
Job Viewed
Job Description
•College Graduate with or without experience
•Completed 2 years in College with 6 mos BPO or customer service related experience br> •Above Average English communication skills < r>•Good interpersonal skills < r>•Analytical and problem solving skills < r>•Good comprehension skills < r>•Basic knowledge with MS Office < r>•Willing to work on weekends and holidays < r>
Other benefits:
-20% Night differential
-HMO coverage for employee upon Day 1 and HMO dependent upon certification
-Life and Accident Insurance
-Annual increase based on performance
-13 and 14th month Pay
•Completed 2 years in College with 6 mos BPO or customer service related experience br> •Above Average English communication skills < r>•Good interpersonal skills < r>•Analytical and problem solving skills < r>•Good comprehension skills < r>•Basic knowledge with MS Office < r>•Willing to work on weekends and holidays < r>
Other benefits:
-20% Night differential
-HMO coverage for employee upon Day 1 and HMO dependent upon certification
-Life and Accident Insurance
-Annual increase based on performance
-13 and 14th month Pay
This advertiser has chosen not to accept applicants from your region.
9