8 Senior Management Positions jobs in Pampanga
Management Trainee (WM Mabalacat)
Mabalacat, Pampanga
One Food Group Management Services, Inc.
Posted 23 days ago
Job Viewed
Job Description
Key Responsibilities:
br>1. Support in Daily Operations:
- Assist in overseeing daily restaurant operations, ensuring efficient service and adherence to operational standards.
- Manage shift duties, including opening and closing procedures, to ensure smooth restaurant functionality.
2. Customer Service:
- Provide high-quality customer service and support to ensure a positive dining experience.
- Address customer concerns and complaints in a professional manner, escalating issues to the RGM or AGM when necessary.
3. Staff Supervision:
- Assist in supervising and coordinating the activities of restaurant staff during shifts.
- Help with training new employees and providing ongoing support and guidance to current team members.
- Participate in scheduling and ensuring adequate staffing levels during shifts.
4. Inventory and Stock Management:
- Assist in managing inventory levels and ensuring proper stock levels are maintained.
- Support inventory control procedures, including receiving and checking deliveries.
5. Compliance and Standards:
- Ensure that the restaurant maintains high standards in food quality, service, health, and safety.
- Assist in conducting routine checks to ensure compliance with health and safety regulations and brand standards.
6. Financial and Administrative Tasks:
- Support the RGM/AGM in managing cash handling and financial transactions.
- Assist with daily administrative tasks, including tracking sales and monitoring expenses.
7. Marketing and Promotions:
- Assist in implementing marketing and promotional strategies as directed by the RGM or AGM.
- Participate in organizing and executing store events and promotions to drive customer engagement.
8. Team Development:
- Support staff development initiatives, including training and performance feedback.
- Foster a positive work environment and contribute to team-building activities.
9. Problem-Solving:
- Assist in resolving operational issues and emergencies in the absence of the RGM or AGM.
- Learn and apply crisis management techniques as part of the training program.
10. Learning and Development:
- Engage in the management training program, attending workshops and seminars as required.
- Gain hands-on experience in various aspects of restaurant management to prepare for future leadership roles.
br>1. Support in Daily Operations:
- Assist in overseeing daily restaurant operations, ensuring efficient service and adherence to operational standards.
- Manage shift duties, including opening and closing procedures, to ensure smooth restaurant functionality.
2. Customer Service:
- Provide high-quality customer service and support to ensure a positive dining experience.
- Address customer concerns and complaints in a professional manner, escalating issues to the RGM or AGM when necessary.
3. Staff Supervision:
- Assist in supervising and coordinating the activities of restaurant staff during shifts.
- Help with training new employees and providing ongoing support and guidance to current team members.
- Participate in scheduling and ensuring adequate staffing levels during shifts.
4. Inventory and Stock Management:
- Assist in managing inventory levels and ensuring proper stock levels are maintained.
- Support inventory control procedures, including receiving and checking deliveries.
5. Compliance and Standards:
- Ensure that the restaurant maintains high standards in food quality, service, health, and safety.
- Assist in conducting routine checks to ensure compliance with health and safety regulations and brand standards.
6. Financial and Administrative Tasks:
- Support the RGM/AGM in managing cash handling and financial transactions.
- Assist with daily administrative tasks, including tracking sales and monitoring expenses.
7. Marketing and Promotions:
- Assist in implementing marketing and promotional strategies as directed by the RGM or AGM.
- Participate in organizing and executing store events and promotions to drive customer engagement.
8. Team Development:
- Support staff development initiatives, including training and performance feedback.
- Foster a positive work environment and contribute to team-building activities.
9. Problem-Solving:
- Assist in resolving operational issues and emergencies in the absence of the RGM or AGM.
- Learn and apply crisis management techniques as part of the training program.
10. Learning and Development:
- Engage in the management training program, attending workshops and seminars as required.
- Gain hands-on experience in various aspects of restaurant management to prepare for future leadership roles.
This advertiser has chosen not to accept applicants from your region.
0
Management Information Systems - Process Specialist
Angeles, Pampanga
TASQ Staffing Solutions
Posted today
Job Viewed
Job Description
TASQ is looking for a Senior Associate MIS/RTA in Clark, Pampanga. The screening interview will be done over the phone.
Benefits:
- HMO coverage for the employee and two dependents starting Day 1
- Quarterly performance bonuses
- Excellent opportunities for career growth and development
- 15% Night Differential
- 15 days of paid leave annually
Qualifications:
- Bachelor's degree in any field
- At least 3 years of MIS/RTA experience, preferably within BPO or Shared Services
- Exposure to Scheduling, Capacity Planning, Forecasting, and Reporting
- Proficient in MIS Scheduling tools such as PowerBI, VBA, Macros, and Excel
- Strong skills in MS Office tools, especially Excel
- Demonstrates initiative, organization, and attention to detail
- Flexible, able to follow instructions, and manage multiple tasks efficiently
- Analytical mindset with sound decision-making skills; client-oriented
- Excellent listening, empathy, rapport-building, and communication skills
- Upholds high standards of ethics and integrity
- Willing to work in shifts
- Able to work onsite in Clark, Pampanga
- Available to start immediately
Important: Please ensure your CV clearly details your experience with MIS/RTA, reporting via Excel or Power BI, forecasting, scheduling, and capacity planning, if applicable.
Responsibilities:
- Develop and maintain forecast and staffing models to ensure optimal workforce staffing for business partners
- Provide analytical support and insights for business initiatives and market conditions, offering strategic recommendations
- Collaborate closely with business partners, proactively communicating trends, concerns, and data-driven suggestions
- Identify upcoming initiatives or changes impacting volume and staffing needs, assessing how these will affect operational planning
- Generate and update volume forecasts for inbound contact centers or processing departments using standard and advanced statistical techniques
- Continuously monitor staffing drivers such as volume, handle time, shrinkage, and occupancy; advise the business on necessary adjustments
- Build strong relationships with stakeholders and act as a trusted advisor for workforce planning
This advertiser has chosen not to accept applicants from your region.
1
Management Information Systems - Process Specialist
Angeles, Pampanga
TASQ Staffing Solutions
Posted today
Job Viewed
Job Description
TASQ is looking for a Senior Associate MIS/RTA in Clark, Pampanga. The screening interview will be done over the phone.
Benefits:
- HMO coverage for the employee and two dependents starting Day 1
- Quarterly performance bonuses
- Excellent opportunities for career growth and development
- 15% Night Differential
- 15 days of paid leave annually
Qualifications:
- Bachelor's degree in any field
- At least 3 years of MIS/RTA experience, preferably within BPO or Shared Services
- Exposure to Scheduling, Capacity Planning, Forecasting, and Reporting
- Proficient in MIS Scheduling tools such as PowerBI, VBA, Macros, and Excel
- Strong skills in MS Office tools, especially Excel
- Demonstrates initiative, organization, and attention to detail
- Flexible, able to follow instructions, and manage multiple tasks efficiently
- Analytical mindset with sound decision-making skills; client-oriented
- Excellent listening, empathy, rapport-building, and communication skills
- Upholds high standards of ethics and integrity
- Willing to work in shifts
- Able to work onsite in Clark, Pampanga
- Available to start immediately
Important: Please ensure your CV clearly details your experience with MIS/RTA, reporting via Excel or Power BI, forecasting, scheduling, and capacity planning, if applicable.
Responsibilities:
- Develop and maintain forecast and staffing models to ensure optimal workforce staffing for business partners
- Provide analytical support and insights for business initiatives and market conditions, offering strategic recommendations
- Collaborate closely with business partners, proactively communicating trends, concerns, and data-driven suggestions
- Identify upcoming initiatives or changes impacting volume and staffing needs, assessing how these will affect operational planning
- Generate and update volume forecasts for inbound contact centers or processing departments using standard and advanced statistical techniques
- Continuously monitor staffing drivers such as volume, handle time, shrinkage, and occupancy; advise the business on necessary adjustments
- Build strong relationships with stakeholders and act as a trusted advisor for workforce planning
This advertiser has chosen not to accept applicants from your region.
2
Client Retention Management (CRM - Front End)
Pampanga, Pampanga
Dempsey Resource Management Inc.
Posted 2 days ago
Job Viewed
Job Description
• Female, 25–30 years old
• With a pleasing personality; br> height is a plus
• Bachelor’s degree in Business, Marketing, Communications, or a related field
• Strong organizational skills and attention to detail < r>• Excellent communication and problem-solving abilities < r>
LOCATION:
Sta Maria Balibago, Angeles City, Pampanga
SALARY:
18,000 (depends on experience and qualifications)
WORK SCHEDULE:
Monday - Friday
8:30 AM - 5:30 PM
• With a pleasing personality; br> height is a plus
• Bachelor’s degree in Business, Marketing, Communications, or a related field
• Strong organizational skills and attention to detail < r>• Excellent communication and problem-solving abilities < r>
LOCATION:
Sta Maria Balibago, Angeles City, Pampanga
SALARY:
18,000 (depends on experience and qualifications)
WORK SCHEDULE:
Monday - Friday
8:30 AM - 5:30 PM
This advertiser has chosen not to accept applicants from your region.
3
Client Retention Management(CRM - Front End)
Pampanga, Pampanga
Dempsey Resource Management, INC.
Posted 6 days ago
Job Viewed
Job Description
Client Retention Management (CRM - Front End)
Type: Full-time br>Location: Sta Maria Balibago, Angeles City, Pampanga
Monthly Salary: PHP 18,000 (depends on experience and qualifications)
Work Schedule: Monday to Friday
Working Hours: 8:30 AM to 5:30 PM
Qualifications:
• Female, 25–30 years old
• Bachelor’s degree in Business, Marketing, Communications, or related field
• Strong organizational skills and attention to detail < r>• Excellent communication and problem-solving abilities
Type: Full-time br>Location: Sta Maria Balibago, Angeles City, Pampanga
Monthly Salary: PHP 18,000 (depends on experience and qualifications)
Work Schedule: Monday to Friday
Working Hours: 8:30 AM to 5:30 PM
Qualifications:
• Female, 25–30 years old
• Bachelor’s degree in Business, Marketing, Communications, or related field
• Strong organizational skills and attention to detail < r>• Excellent communication and problem-solving abilities
This advertiser has chosen not to accept applicants from your region.
4
Management Information System Specialist - Clark, Pampanga
Angeles, Pampanga
TASQ Staffing Solutions
Posted 16 days ago
Job Viewed
Job Description
TASQ is currently hiring an MIS Specialist to join our team onsite in Pampanga, with an immediate start date. The initial pre-screening interview will be conducted via phone, so please ensure your phone line is available.
br>
**Benefits:**
- Great Place to Work certified
- HMO coverage for the employee and 2 dependents (starts Day 1)
- Quarterly performance bonus
- Excellent opportunities for career growth
- 15% Night Differential
- 24 leave days annually
**Requirements:**
- Minimum of 3 years experience in RTA/WFM
- Front-end RTA experience is essential; back-end WFM experience is an advantage
- BPO work experience is required
- Proficiency in reporting tools such as Power BI, Tableau, VBA, Macros, and Excel
**Responsibilities:**
- Ensure optimal staffing for business partners by developing forecast and staffing models, offering analytical support for business initiatives and market trends, and providing actionable recommendations for decision-making
- Oversee resource planning for one or more division units; act as a trusted advisor by anticipating issues and identifying opportunities
- Build strong relationships with business partners, communicating proactively about trends or concerns, and providing data-driven suggestions
- Collaborate with partners to identify upcoming projects or changes affecting volume or staffing; analyze how modifications to business drivers will impact staffing needs
- Create volume forecasts for inbound contact center or processing departments; maintain and refine forecasting models using both standard and advanced statistical methods
- Continuously evaluate staffing factors such as volume, handle time, shrinkage, and occupancy versus plans; raise awareness within the organization and recommend necessary actions
br>
**Benefits:**
- Great Place to Work certified
- HMO coverage for the employee and 2 dependents (starts Day 1)
- Quarterly performance bonus
- Excellent opportunities for career growth
- 15% Night Differential
- 24 leave days annually
**Requirements:**
- Minimum of 3 years experience in RTA/WFM
- Front-end RTA experience is essential; back-end WFM experience is an advantage
- BPO work experience is required
- Proficiency in reporting tools such as Power BI, Tableau, VBA, Macros, and Excel
**Responsibilities:**
- Ensure optimal staffing for business partners by developing forecast and staffing models, offering analytical support for business initiatives and market trends, and providing actionable recommendations for decision-making
- Oversee resource planning for one or more division units; act as a trusted advisor by anticipating issues and identifying opportunities
- Build strong relationships with business partners, communicating proactively about trends or concerns, and providing data-driven suggestions
- Collaborate with partners to identify upcoming projects or changes affecting volume or staffing; analyze how modifications to business drivers will impact staffing needs
- Create volume forecasts for inbound contact center or processing departments; maintain and refine forecasting models using both standard and advanced statistical methods
- Continuously evaluate staffing factors such as volume, handle time, shrinkage, and occupancy versus plans; raise awareness within the organization and recommend necessary actions
This advertiser has chosen not to accept applicants from your region.
5
Client Retention Management (CRM - Front End) urgent
Angeles, Pampanga
DEMPSEY RESOURCE MANAGEMENT INC.
Posted 1 day ago
Job Viewed
Job Description
Type: Full-time
Location: Sta Maria Balibago, Angeles City, Pampanga br>Monthly Salary: PHP 18,000 (depends on experience and qualifications)
Work Schedule: Monday to Friday
Working Hours: 8:30 am to 5:30 pm
Qualifications:
Female, 25–30 years old < r> With a pleasing personality; height is a plus
Bachelor’s degree in Business, Marketing, Communications, or a related field < r> Experience in client retention, customer service, or administrative roles
Strong organizational skills and attention to detail
Excellent communication and problem-solving abilities Proficient in CRM systems and Microsoft Office Suite
Location: Sta Maria Balibago, Angeles City, Pampanga br>Monthly Salary: PHP 18,000 (depends on experience and qualifications)
Work Schedule: Monday to Friday
Working Hours: 8:30 am to 5:30 pm
Qualifications:
Female, 25–30 years old < r> With a pleasing personality; height is a plus
Bachelor’s degree in Business, Marketing, Communications, or a related field < r> Experience in client retention, customer service, or administrative roles
Strong organizational skills and attention to detail
Excellent communication and problem-solving abilities Proficient in CRM systems and Microsoft Office Suite
This advertiser has chosen not to accept applicants from your region.
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6
WordPress Developer for Website Management and Maintenance
Angeles, Pampanga
NovanoxPH
Posted 3 days ago
Job Viewed
Job Description
We are looking for an experienced WordPress developer for a dynamic role involving ongoing maintenance, troubleshooting, and customization of existing eCommerce and service-oriented websites.
br>Responsibilities:
Ongoing maintenance of WordPress websites (including system and plugin updates)
Troubleshooting technical issues on eCommerce and service websites
Implementing changes and customizations to content, design, and functionality based on client requirements
Regular collaboration with design and content teams
Ensuring high performance, responsiveness, and optimal user experience
Requirements:
Proven experience in developing and maintaining WordPress websites
Strong knowledge of HTML, CSS, and PHP
Familiarity with popular plugins such as WooCommerce, Elementor, and others
br>Responsibilities:
Ongoing maintenance of WordPress websites (including system and plugin updates)
Troubleshooting technical issues on eCommerce and service websites
Implementing changes and customizations to content, design, and functionality based on client requirements
Regular collaboration with design and content teams
Ensuring high performance, responsiveness, and optimal user experience
Requirements:
Proven experience in developing and maintaining WordPress websites
Strong knowledge of HTML, CSS, and PHP
Familiarity with popular plugins such as WooCommerce, Elementor, and others
This advertiser has chosen not to accept applicants from your region.
7