243 Business Management jobs in the Philippines

Reporting to MBPS COO, the **Director of Strategy and Business Management** will work closely with the COO Leadership Team and various senior stakeholders across GBS and global operations to develop and drive an integrated strategy for the COO function. The incumbent will also be accountable for the management of the function's performance, portfolio of services and OPEX initiatives. A successful candidate will be able to demonstrate their ability to navigate through ambiguous, fluid and changing responsibilities and present findings and solutions to complex problems in a clear, concise, and decision-driven manner.
**Position Responsibilities:**
+ Structure problems, analyze data and present complex findings in a clear, concise, and decision-driven manner;
+ Conduct research on emerging trends, dig deeper into the analyses where appropriate, synthesize recommendations and understand impact on the business; and
+ Serve as a thought partner to businesses and functions.
+ Laisse with GBS COEs such as the Transitions Management, Operational Excellence, Learning & Development and Reporting COEs, etc to ensure that the COO function is well supported to deliver on operational excellence and governance commitments to the business
Dynamics of the Role
+ The role supports the office of the COO function and requires instituting new ideas, frameworks and processes across the function and GBS and interacting with a variety of stakeholder at senior levels.
+ The individual will need to work with ambiguous, fluid and changing responsibilities, and be able to readily adapt to the dynamics of the group managing multiple ongoing initiatives simultaneously.
+ The role is complex, requiring the ability to think broadly on a strategic basis, dialogue with subject matter experts across and outside the organization but also focus on critical details, provide superior analysis and reasoning, and crisply communicate issues and solutions in a focused manner.
+ This is a global position requiring regular evening and/or early morning meetings.
Integrated Strategy for the Office of the COO
+ Set and drive common goals, objectives and strategies that aligns to the priorities of GBS, Segment Business Partners, and Global Operations
+ Through research, analysis and development of frameworks, provide insights to the COO and SLT, businesses and functional partners
+ Facilitate and support the process to bring together all the COO teams in the development of the strategy - ensuring the platform is setting the right aspirations to position GBS as the provider and employer of choice
+ Build presentations to support the strategic business proposals and communication with extended stakeholders.
Planning & Portfolio Management
+ Create and facilitate the plan and process for the Office of the COO strategic plan and roadmap
+ Work closely with the COO Senior Leadership Team, HR and Transitions Management COE to plan and facilitate seamless transition of new work into and out of the function
+ Work closely with Finance, HR, Op-Ex and Senior Leadership Team to identify tangible actions/initiatives for us to meet our expense targets and monitor progress.
Performance Management
+ Manage monthly and weekly performance reporting activities, synthesizing the function's performance, and analyzing outliers , watching for trends and developing responses
+ Develop & manage measures of success for the COO organisation by aligning relevant KPIs to onshore, global standards and the objectives of GBS.
+ Oversee the function's training program and ensuring that both the onboarding and upskilling programs are effective
**Qualifications:**
+ 10 years of experience leading middle/back office operations
+ Knowledge on insurance and wealth products and processes
+ Multinational company experience working in global teams
+ LOMA, six sigma, Lean, BPM or COPC certified is an advantage
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido