Specialist, Renewal Sales

Posted 10 days ago
Job Viewed
Job Description
Specialist, Renewal Sales
Job Description
Imagine being able to partner with global technology leaders in a company that cares about YOU - your professional growth, your success, and your community.
We are looking for a Sales Representative responsible for Contract Renewals to join our team. Today.
The future team member that will love this job will demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling or renewing contracts. Reporting to a sales manager, You will have an assigned territory and develop an excellent level of product or service knowledge to support customer questions and promote offerings. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can Own Your Future!
**You Have:**
+ 2+ years of experience working in a customer service or sales capacity
+ Prior success in achievement of personal and team sales quota/goals
+ Experience in high-volume calling
+ Experience learning new technology and data
+ Problem solving skills
+ Excellent knowledge of MS Office programs
+ Experience working with Salesforce.com or similar CRM
+ Experience or willingness to work from home
**You will:**
+ Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities.
+ Provide accurate weekly/ monthly/ quarterly sales forecast
+ Mastery of product knowledge and technical understanding of services to assess client requirements
+ Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
+ Manage external competitive pressures and handle objections to retain customers or win new customers
+ Manage high volume of customer contacts through phone and email each day - majority of communication is outbound
+ Work with your team and management to provide a professional experience during all interactions with customers and prospects
+ Maintain the customer management system (CRM) to ensure all relevant data is captured
+ Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.
**Our Benefits/Perks:**
+ Health Insurance with Dental Coverage for Employees
+ Bereavement Leave
+ Life Insurance
+ Group Personal Accident Program
+ Employee Assistance Program
+ Wellness Incentive Program
+ Learning and Development Programs
**Virtual First**
Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but Internet connection and a space at home to work is required. While you can work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan), of the local office to ensure you can attend when/if required by the company. Also, per PEZA regulations, we are mandated to keep track and record the movement of all company-owned work equipment, thus any movement of these work equipment are prohibited without any prior approval by the management team, including our PH Site Director
Location:
PHL Makati City - Ayala North Exchange
Language Requirements:
English (Required)
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Advisor II, B2B Sales

Posted 10 days ago
Job Viewed
Job Description
Advisor II, B2B Sales
Job Description
The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.
**Responsibilities:**
+ Meet and exceed sales targets
+ Successfully create a business from new and existing customer accounts
+ Manage complex negotiations with senior-level executives
+ Build rapport and establish long-term relationships with customers
**Qualifications:**
+ At least 2 year B2B sales experience
+ Strong verbal and written English communication skills
+ College Undergraduate
+ CRM Experience is an advantage
+ Self-motivated individual with proven ability to work in a target-based environment and to achieve sales goals and objectives
+ Knowledge in customer service principles and practices and of call center telephony and technology
+ Excellent phone and active listening skills
+ Good data entry and typing skills
+ Stress tolerance and resilient
+ Excellent organization skills with solid work ethic
+ Coachable and positive attitude
+ A team player and can get along with other people
+ Willing to be part of a Sales Account
+ Amenable to work onsite in Makati (Glorietta 5 site)
**What you will get:**
+ High and competitive salary
+ Sales Commissions
+ Paid Training
+ 13th Month pay
+ Monthly Performance Bonus
+ Night Differential Pay
+ Overtime Pay
+ Equipment Provision
+ Fixed Weekends Off (Saturdays and Sundays Off)
+ Full-Time Job
**Other Benefits:**
+ Accidental death insurance
+ Life insurance
+ HMO
+ Annual Leave Benefit
+ Statutory Benefit
Location:
PHL Makati City - Glorietta
Language Requirements:
English (Required)
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Manager I, B2B Sales

Posted 10 days ago
Job Viewed
Job Description
Manager I, B2B Sales
Job Description
Imagine being able to partner with global technology leaders in a company that cares about YOU - your professional growth, your success, and your community.
We are looking for a Sales Manager to join our team. Today.
The future team member that will love this job will manage a team driving revenue generation and business growth on behalf of our clients. You will promote the professional development of the sales team, including coaching and performance evaluation. Reporting to a sales director, you will also build the strategic relationship with our external facing clients. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can Own Your Future!
**You Have:**
+ Minimum 3 years proven work experience in a sales leadership role (or similar)
+ Consistent track record of success with a passion for exceptional customer experience and driving team results
+ Must be well-versed in High Performance Selling methodologies
+ Results-driven, analytically proficient, strategically minded with an operational outlook
+ Excellent people management, leadership and coaching skills
+ Strong record of developing and retaining high potential employees
+ Ability to maximize revenue through best practices
+ Experience in a fast-paced high-volume sales environment with tight deadlines in a dynamic working environment
+ Excellent verbal and written communication skills, both internally and externally
+ Highly organized with the ability to handle multiple priorities
+ Experience working with Salesforce.com or similar CRM preferred
+ Demonstrated ability to prioritize and multi-task in a time-sensitive environment
**You Will:**
+ Lead, develop and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
+ Provide accurate weekly, monthly and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up-to-date
+ Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities
+ Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
+ Analyze data, performance and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories
+ Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction
+ Act as a point of escalation for the client and respond in a timely manner to any issues
+ Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
+ Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client
+ Work closely with client contact on reporting and forecasting
+ Ensure team alignment to achieve operating plan targets, sales targets and client performance targets (CPTs)
+ Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team
+ Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)
+ Ensure high level of professionalism during all interactions with team and client
+ Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met
+ Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience
+ Lead team to effectively influence buying/renewal process to achieve greater client satisfaction
**Our Benefits/Perks:**
+ Health Insurance with Dental Coverage for Employees
+ Paid Time off
+ Bereavement Leave
+ Life Insurance
+ Group Personal Accident Program
+ Employee Assistance Program
+ Recognition programs
+ Wellness Incentive Program
+ Learning and Development Programs
**Virtual First**
Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but Internet connection and a space at home to work is required. While you can work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan), of the local office to ensure you can attend when/if required by the company. Also, per PEZA regulations, the company is mandated to keep track and record the movement of all company-owned work equipment, thus any movement of these work equipment are prohibited without any prior approval by the management team, including our PH Site Director
Location:
PHL Makati City - Ayala North Exchange
Language Requirements:
English (Required)
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Sr. Specialist, Sales Development

Posted 10 days ago
Job Viewed
Job Description
Sr. Specialist, Sales Development
Job Description
Imagine being able to partner with global technology leaders in a company that cares about YOU - your professional growth, your success, and your community.
We are looking for a Sales Development Specialist to join our team. Today.
The future team member that will love this job will demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling or renewing contracts. Reporting to a sales manager, You will have an assigned territory and develop an excellent level of product or service knowledge to support customer questions and promote offerings. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can Own Your Future!
**You Have:**
+ At least 5+ years of experience in a metrics-driven sales or customer-facing role
+ Experience with SaaS opportunities Experience in prospecting, outreach, lead qualification and lead generation Experience selling IT or recruiting solutions
+ For the Philippines market, fluency in Tagalog and English to service customers
+ Excellent communication, interpersonal, organizational and telephone skills
+ Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
+ Ability to analyze business opportunities and read situations well
+ Ability to gather and use data to inform decision making and persuade others
+ Ability to develop compelling strategies that deliver results with strong attention to detail
**You will:**
+ Follow outbound contact schedule to reach targeted potential customers identified
+ through prospecting
+ Assess and prioritize lead from sales, trials, partners and other sources
+ Qualify the BANT (budget, authority, need and timeline) of leads
+ Help Sales and Marketing reach Market Development related goals
+ Help identify the best solutions for customers and how to implement those solutions
+ Foster trust between customers and clients
+ Reach mastery of product knowledge and technical understanding of services to assess
+ client requirements
+ Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product
+ usage
+ Manage high volume of customer contacts through phone and email each day - majority of
+ communication is outbound
+ Work with your team and management to provide a professional experience during all
+ interactions with customers and prospects
+ Maintain the customer management system (CRM) to ensure all relevant data is captured
**Our Benefits/Perks:**
+ Health Insurance with Dental Coverage for Employees
+ Paid Time off
+ Bereavement Leave
+ Life Insurance Group Personal Accident Program
+ Employee Assistance Program
+ Recognition programs
+ Wellness Incentive Program
+ Learning and Development Programs
**Virtual First**
Concentrix is a Virtual First company, which means working outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but an Internet connection and a space at home to work is required. While you can work from your home, we do require that you are within a commutable distance (NCR, Cavite, Rizal, Laguna, and Bulacan), of the local office to ensure you can attend when/if required by the company. Also, per PEZA regulations, we are mandated to keep track and record the movement of all company-owned work equipment, thus any movement of this working equipment is prohibited without any prior approval by the management team, including our PH Site Director
Location:
PHL Makati City - Ayala North Exchange
Language Requirements:
English (Required)
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Associate Manager, B2B Sales

Posted 10 days ago
Job Viewed
Job Description
Associate Manager, B2B Sales
Job Description
Imagine being able to partner with global technology leaders in a company that cares about YOU - your professional growth, your success, and your community.
We are looking for an Associate Manager, B2B Sales to join our team. Today.
The future team member that will love this job will manage a team driving revenue generation and business growth on behalf of our clients. You will promote the professional development of the sales team, including coaching and performance evaluation. Reporting to a sales manager, you will also build the strategic relationship with our external facing clients. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can Own Your Future!
**You Have**
+ 5+ years proven work experience in a sales role
+ A passion for customer experience
+ Experience in operations and strategy building
+ Excellent Coaching history
+ A record of developing and retaining great employees
+ Experience maximizing revenue through best practices
+ Experience working with Salesforce.com or similar CRM
+ Experience finding solutions as a manager
+ Change Management skills
**You Will**
+ Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
+ Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
+ Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
+ Monitor and lead team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
+ Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
+ Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market direction
+ Be a point of escalation for our clients and respond promptly to any issues
+ Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
+ Work with client contact on reporting and forecasting
+ Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
+ Work with internal functional resources and external partners to develop a coaching platform
+ Coordinate team incentives and Sales Performance Incentive Funds
+ Partner and build business relationships with all partners to ensure customer expectations are met
+ Work with teams and management to improve sales processes and achieve a positive customer experience
+ Lead team to buying/renewal process to achieve greater client satisfaction
**Our Benefits/Perks:**
+ Health Insurance with Dental Coverage for Employees - extended to two (2 dependents)
+ Paid Time off
+ Birthday Time Off
+ Bereavement Leave
+ Life Insurance
+ Group Personal Accident Program
+ Employee Assistance Program
+ Volunteer Time Off, paid time yearly to volunteer with an organization of your choice.
+ Recognition programs
+ Wellness Incentive Program
+ Learning and Development Programs
**Virtual First**
Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but Internet connection and a space at home to work is required. While you can work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan), of the local office to ensure you can attend when/if required by the company. Also, per PEZA regulations, we are mandated to keep track and record the movement of all company-owned work equipment, thus any movement of these work equipment are prohibited without any prior approval by the management team, including our PH Site Director
Location:
PHL Makati City - Ayala North Exchange
Language Requirements:
English (Required)
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Advisor I, B2B Sales

Posted 10 days ago
Job Viewed
Job Description
Advisor I, B2B Sales
Job Description
The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.
**Responsibilities:**
+ Meet and exceed sales targets
+ Successfully create a business from new and existing customer accounts
+ Manage complex negotiations with senior-level executives
+ Build rapport and establish long-term relationships with customers
**Qualifications:**
+ Strong verbal and written English communication skills
+ Finished at least 1 year in College
+ At least 2 years of BPO experience with at least 1 year in BPO Sales
+ Self-motivated individual with proven ability to work in a target-based environment and to achieve sales goals and objectives
+ Knowledge in customer service principles and practices and of call center telephony and technology
+ Excellent phone and active listening skills
+ Good data entry and typing skills
+ Stress tolerance and resilient
+ Excellent organization skills with solid work ethic
+ Coachable and positive attitude
+ A team player and can get along with other people
+ Willing to be part of a Sales Account
+ Amenable to work onsite in Makati (Glorietta 5 site)
**What you will get:**
+ High and competitive salary
+ Sales Commissions
+ Paid Training
+ 13th Month pay
+ Monthly Performance Bonus
+ Night Differential Pay
+ Overtime Pay
+ Equipment Provision
+ Fixed Weekends Off (Saturdays and Sundays Off)
+ Full-Time Job
**Other Benefits:**
+ Accidental death insurance
+ Life insurance
+ HMO
+ Annual Leave Benefit
+ Statutory Benefit
Location:
PHL Makati City - Glorietta
Language Requirements:
English (Required)
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
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