Customer Service/ Sales Representative

Ayala Alabang, National Capital Region ₱104000 - ₱130878 Y Genpact Services LLC

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Ready to shape the future of work?

At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at  and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Process Developer, Sales & Commercial

The position manages a high volume of Outbound calls while effectively determining requirements, answering inquiries, resolving problems, fulfilling requests, and recording case notes.

Responsibilities

  • New merchant acquisition, which means your job is to sell the benefits to the top home improvement contractors in the country
  • Provide information to the customer and place appropriate notes in the system indicating exactly what action was taken or needs to be taken; attentiveness to notes/customer interaction detail for auditing, reporting and customer experience purposes
  • Ensure accurate security procedures are followed on all e-commerce customer interactions
  • Deliver outstanding service to our high-value customers by providing outstanding service and solutions to grow customer relationships.
  • Act as a product knowledge specialist
  • Responsible for ensuring adherence to all operations and compliance procedures

Qualifications we seek in you
Minimum qualifications
  • Relevant sales experience, preferably in a consultative, phone-based sales role
  • Proven track record of sales success with the ability to detail your success
  • Excellent communication skills
  • Conduct a high volume of cold-calling to prospects via outbound phone calls
  • Solutions-oriented approach
  • Strong closing skills
  • Salesforce, MS Office Suite, and PC technical skills required
  • Experience using dialing/cadence software such as Outreach or SalesLoft preferred
  • Ability to work from home and conduct phone/video calls in a dedicated quiet workspace
Preferred qualifications
  • Successful sales experience, preferably in a consultative, phone-based sales role

Why join Genpact?


• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation 

• Make an impact – Drive change for global enterprises and solve business challenges that matter

• Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities 

• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex/age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.  Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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Customer Service Sales Representative

Taguig, National Capital Region ₱40000 - ₱80000 Y Firstsource

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Job description

The Customer Service Sales Representative – reports to the Customer Service Supervisor. The Sales Specialist will be a key player in our sales-focused team, possessing advanced knowledge of our products, procedures, and guidelines. We're seeking an individual who not only communicates effectively with customers but also leverages sales techniques, and grow engagement through product positioning.

Responsibilities:



Drive Sales:
Exceed productivity standards by effectively retaining customers through sales-oriented solutions while maintaining overall accuracy and Key Performance Indicators (KPIs).



Conflict Resolution
: Demonstrate a proven ability to diffuse escalated customer situations using effective negotiation skills to reach mutually beneficial resolutions.



Thorough Documentation
: Complete all necessary documentation for every customer interaction, ensuring comprehensive records of customer concerns and resolutions.



Ownership and Proactivity
: Take ownership of customer concerns, proactively following through to resolution to minimize escalations and ensure customer satisfaction.


• Independent Decision Making: Make independent decisions based on established guidelines to effectively address customer needs and concerns.



Collaborative Teamwork:
Work collaboratively as part of a sales-driven team to achieve individual, team, and departmental sales objectives, sharing knowledge and skills to drive success.



Customer-Centric Focus:
Maintain a strong focus on customer satisfaction, consistently responding to and exceeding customer expectations.



Quality Assurance:
Adhere to agreed-upon quality standards, striving for a minimum accuracy rate of 90% in all customer interactions.



Professionalism:
Maintain professional relationships with internal and external customers, customer service management, and colleagues, representing UK Media properties with integrity and excellence.

Job summary

The Sales Specialist will be a key player in our sales-focused team, possessing advanced knowledge of our products, procedures, and guidelines.

Offers

  • HMO Day 1
  • Life Insurance
  • Leave Credits
  • Unlimited Incentives
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Customer Service Sales Representative

Makati City, National Capital Region ₱230000 - ₱280000 Y Metacom Careers

Posted 1 day ago

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Job Description

Job Title: Customer Service Representative

Site Location: Makati, Philippines

Employment Type: Onsite, Full-time

Salary Range: ₱23,000 – ₱28,000 (depending on experience)

Job Overview:

As a Customer Service Representative, you will handle customer inquiries, assist with service requests, and provide solutions while promoting telco products and services. This role combines customer care and sales to deliver an exceptional experience.

Qualifications:

  • At least College Undergraduate/ SHS Graduate/High School Graduate (Old Curriculum)

  • At least 6 months of Sales experience (BPO or retail sales)

  • Good communication and problem-solving skills

- Willing to work onsite in Makati and on shifting schedules

  • Must be able to start ASAP

What We Offer:

Competitive salary package

Performance-based incentives

Paid training and professional development opportunities

HMO Coverage

Opportunities for career advancement

Government-mandated Benefits

13th Month pay

Fun and supportive work environment

How to Apply:

Submit your resume to with "CSR Makati-FULL NAME" in the subject line, or apply directly to our job portal.

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Customer Service Sales Representative

Mandaluyong, National Capital Region ₱40000 - ₱60000 Y Enabled

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JOB SUMMARY: Y
ou will be the primary point of contact for our online shoppers, providing timely, accurate, and empathetic support across various digital channels (chat, email, and phone). You will play a crucial role in managing pre-sales inquiries, upselling, order fulfillment questions, post-purchase support, and ensuring a delightful end-to-end shopping experience. This role has a strong emphasis on achieving key performance indicators (KPIs) related to customer satisfaction, sales, efficiency, and resolving e-commerce specific challenges.

Key Responsibilities:

  • Handle all customer inquiries (product details, order status, shipping, returns, exchanges, website issues, pre-order) across chat, email and phone, aiming for high First Contact Resolution (FCR)
  • Achieve target Response Times and maintain an optimal Average Handling Time (AHT) to ensure efficient service delivery
  • Identify and act on opportunities to upsell and assist with cart completion, contributing to chat guided sales targets and improving the stores' conversion rates
  • Handle order and payment verification across existing Shopify stores
  • Proactively identify customer trends and pain points to inform improvements in products, services, and online processes, including coordination with Logistics, Marketing, IT, and Warehouse teams to resolve complex customer issues swiftly and effectively, ensuring a seamless customer journey
  • Report customer insights from chat interactions and share actionable items with the sales team to improve conversion and overall customer experience
  • Maintain up-to-date knowledge of product catalog, promotions, shipping policies, and industry best practices
  • Respond to customer reviews, solving customer concerns as needed, across all platforms
  • Drive high Customer Satisfaction (CSAT) scores and positive Net Promoter Scores (NPS) by empathetically resolving issues and enhancing the customer journey

Qualifications:

  • At least 1 year work experience in an Ecommerce customer service role, preferably in consumer electronics or retail
  • Excellent communication skills (written and verbal English)
  • Passionate in helping people, with the ability to listen attentively, understand customer emotions and needs, and respond with patience and genuine care
  • Solutions-oriented and agile mindset, with a proven ability to quickly adapt to changing priorities and find effective resolutions
  • Willingness to work 6 days a week with flexible hours, which may include nights, weekends, or shifting schedules, as needed
  • Strong computer literacy, including experience with MS Office applications
  • High school graduate. Bachelor's degree in business, Communications, or related field is a plus

Benefits:

  • Government-mandated contributions
  • Sick Leaves and Vacation Leaves upon hiring

Perks:

  • HMO
  • Merit-based incentives
  • Employee discount
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Sales Representative/Wine Sales Representative

Makati City, National Capital Region ₱600000 - ₱840000 Y FourmannCo

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Job Description

  • Candidate must possess of Bachelor's Degree in any Business-related course or related field / Candidates must possess a Bachelor's degree in any course
  • Experience in F&B Industry, Hotel Chain
  • Strong People Management Experience
  • Good command of English
  • Good communications skills
  • Can start immediately

Job Type: Full-time

Pay: Php50, Php70,000.00 per month

Ability to commute/relocate:

  • Makati: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor's (Preferred)

Experience:

  • Wine Sales Representative: 2 years (Preferred)
  • Wine Industry: 2 years (Preferred)

Language:

  • English (Preferred)

Work Location: In person

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Sales Representative

Pasig City, National Capital Region ₱40000 - ₱60000 Y Michael & Associates, Attorneys at Law

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Job Description

Be Part of the Criminal Defense Revolution at Michael & Associates, Attorneys at Law

At Michael & Associates, we're more than a law firm—we're redefining what criminal defense can achieve. Founded in Austin, Texas, we've quickly grown into one of the largest and most in-demand firms in the state by combining bold legal strategy with cutting-edge technology to deliver outstanding results for our clients. And we're just getting started. With new offices launching in Florida, we're taking our innovative approach nationwide. If you want to make a meaningful impact in the legal field with a team that's rewriting the rules, now's your chance.

About the Role

As a Sales Intake Representative, you'll be the first point of contact in the client journey—serving as the gateway to our team of skilled attorneys ready to advocate on their behalf. You'll be the welcoming, knowledgeable voice that responds to client inquiries with empathy and clarity, building authentic connections from the very first interaction. In this role, you'll guide potential clients from their initial outreach through to a formal consultation, setting the stage for a strong and lasting attorney-client relationship.

What You'll Do Every Day

  • Create Exceptional First Impressions: Represent Michael & Associates with warmth and professionalism, making potential clients feel supported from the moment they call.
  • Handle Client Calls with Care: Manage incoming calls from prospective clients, answering their questions with clarity, providing guidance, and scheduling consultations with our attorneys.
  • Own the Client Journey: Partner with our internal teams to coordinate appointment setting and follow-up, ensuring a seamless, tailored client experience from start to finish.

Why Join Us?

If you're organized, empathetic, and passionate about making a difference, this role is more than just a job—it's an opportunity to be part of something groundbreaking. You'll gain experience in a fast-paced, high-impact environment that values innovation and client-first thinking. Join us at Michael & Associates and help us set a new standard for what a criminal defense firm can be.

Ready to bring your skills and energy to a team that's shaping the future of criminal defense? Apply today

Requirements
  • Proven sales experience in a call center environment is required (this is a non-negotiable qualification).
  • We are looking for candidates with exceptional English communication skills, both written and verbal, to ensure effective collaboration with our diverse team and stakeholders.
  • This is a remote position, so candidates must have a reliable laptop or PC, a high-quality headset, and high-speed internet with a backup connection in place to maintain productivity.
Benefits
  • Competitive Salary (Based on experience)

  • Enjoy a permanent work-from-home setup

  • Opportunities for growth and career advancement
  • A collaborative and inclusive work environment that values innovation.
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Sales Representative

Taguig, National Capital Region ₱1200000 - ₱1500000 Y Manggo Selection

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Job Description

Manggo Selection are now tremendously growing and as part of our campaign, we are now looking for people who can be part of our teams that will be responsible in discovering new sales territory. Sales Representative also responsible in increasing the sales and revenue of the company.

Job Descriptions:

· Responsible in Generating Sales Lead

· Responsible in Meeting and achieving sales goals and targets

· Responsible in answering clients concern about products, prices and availability

· Understanding and promoting company program

· Responsible in Visiting clients and potential Clients to evaluate needs or promote products and services.

· Coordinating sales efforts with marketing team

· Preparing weekly and monthly reports

· Implement relevant strategic plans to create a competitive advantage in the Pet Industry.

· Able to understand and use industry insights to develop a strategy that is communicated and delivered through key accounts.

· Coordinate with the Operations team on overall order fulfillment to grow sellers' business and ensure smooth operations.

· This task involves conducting market research, answering customer's inquiries, managing partnerships, proactive selling, etc.

· Negotiating all contracts with prospective clients

Job Qualifications:

· Candidate must possess at least Bachelor's/College Degree in of Human Resource related courses or any equivalent/related field in business, marketing, economics, or related field.

· With at least 2-4 years' relevant sales experience. Should have a proven track record of successful negotiations and relationship management.

· Understanding of the sales process and dynamics.

· A commitment to excellent customer service.

· Excellent written and verbal communication skills.

· Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers.

· Experience using computers for a variety of tasks.

· Competency in Microsoft applications including word, excel, and outlook.

· Able to work comfortably in a fast paced environment.

Job Type: Full-time

Pay: Php30, Php35,000.00 per month

Education:

  • Bachelor's (Preferred)

Experience:

  • Account Management: 2 years (Preferred)
  • Sales: 2 years (Preferred)

Language:

  • English (Required)
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Sales Representative

Makati City, National Capital Region ₱600000 - ₱1200000 Y COFFEE TONYA

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Job Description

  • Acquire New Clients/Accounts
  • Increase machines sales and market share through the implementation of company sales policies
  • Develop/Implement monthly and quarterly sales plan to increase sales and generated sales
  • Comply with the company policies on orders, credit terms, and deliveries
  • Prepare a customized proposal base on the data gathered

Qualifications

  • Graduate of any Business, Engineering, Information Technology and any related courses
  • With 2-3 years fieldwork experience in sales preferably in selling industrial and office equipment
  • Must have the passion and enthusiasm to pursue a career in sales
  • Excellent communication, presentation and negotiation skills
  • Proficient in computer software and networking applications
  • Applicants must be willing to work in Makati

Job Types: Full-time, Permanent

Education:

  • Bachelor's (Preferred)

Experience:

  • Sales: 1 year (Preferred)

Language:

  • English (Preferred)
  • Tagalog (Preferred)

Work Location: In person

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sales representative

Caloocan City, National Capital Region ₱400000 - ₱600000 Y M.P.M. Safety Industries Co

Posted 1 day ago

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Job Description

Key Responsibilities:

· Promote and sell company products and services.

· Identify and develop new business opportunities.

· Build and maintain strong, long-term client relationships.

· Prepare and deliver sales presentations, proposals, and quotations.

· Negotiate contracts and close sales to meet or exceed targets.

· Coordinate with internal teams to ensure timely delivery of products and services.

· Provide after-sales support and address client concerns to ensure satisfaction.

· Stay updated on industry trends, competitor activities, and product knowledge.

Qualifications:

· Bachelor's degree in Business, Marketing, or related field (preferred).

· At least 1–2 years of experience in sales, account management, or related roles (experience in marine, industrial, or safety equipment is an advantage but not required).

· Fresh graduates are welcome to apply.

· Strong communication, negotiation, and presentation skills.

· Ability to build strong client relationships and deliver excellent customer service.

· Goal-oriented, proactive, and able to work independently.

· Willingness to travel and meet with clients as needed.

What We Offer:

· Competitive salary with performance-based incentives.

· Opportunities for career growth and professional development.

· Supportive and dynamic work environment.

· Training and continuous learning opportunities.

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Sales Representative

Ayala Alabang, National Capital Region ₱150000 - ₱250000 Y BIG G DISTRIBUTION

Posted 1 day ago

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Job Description

We are looking for a Sales Representatives to help us promote and sell our products. This role is ideal for fresh graduates and undergraduates who are enthusiastic, outgoing, and have strong communication skills.

Responsibilities:

  • Visit clients to offer and promote products
  • Communicate clearly and professionally with potential customers
  • Negotiate deals and close sales
  • Can do collection
  • Report feedback and results to the team

Qualifications:

  • Fresh graduates and undergraduates are welcome to apply
  • Good communication and negotiation skills
  • Must have a motorcycle or be willing to commute for client visits

Job Type: Full-time

Benefits:

  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Work Location: In person

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