444 Retail Staff jobs in Silang
Customer Service Representative
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Customer Service Representatives will be set up for success to meet the following requirements for this role:
– Proficient in supporting customers via phone, chat and email identifying their needs, complaints, or other issues and providing solutions and support as needed.
– Proactively monitor and de-escalate situations involving unhappy customers by clarifying the information, communicating best next steps and providing solutions within 24-48 hours.
– Responding efficiently and accurately to customers through showing Azazie cares, listening to their concerns and ensuring they have a memorable experience shopping with us.
– Navigate knowledge-based platforms within: AI Intercom, Company Website, Content Management System, ERP and Happy Returns.
– Strong attention to detail with ensuring accuracy in information provided and in recording customer details in order to maintain customer satisfaction and resolve issues effectively.
– Competency and initiative to meet and exceed the department metrics and individual performance goals.
– Implementation of utilizing software, databases, and tools appropriately to provide exceptional customer service within DTC industry.
b. Skills/Talents the ideal candidate will posses:
– Analytical, problem solver and critical thinker.
– Ability to manage multiple channels of communication, tickets and customer conversations leading with Azazie cares and empathy.
– Team player that is willing to take initiative to support customers, other agents and supervisors.
– Adaptability to thrive in a fast-paced ever changing work environment.
– Aptitude in maintaining comprehensive knowledge of the AZ CS policies, procedures and SOPs for our customers.
– Positive attitude with a desire to learn and share ideas in a collaborative work environment.
– Clear and concise communicator within customer interactions and across different departments.
– Ability to build positive and long term customer relationships that reflect in positive customer satisfaction survey results.
– Excellent time management skills.
– Customer-focused with strong interpersonal and tech savvy skills.
c. Qualifications:
– Customer Service Experience: 1 year (Preferred)
– Fluency in English.
– Experience with AI Intercom, Slack or other CRM software is a plus.
– Experience navigating websites/browsers and using chat software (ex./ Slack); quickly navigating. between chat and other company tools such as our CRM and phone software.
– Excellent written and oral communication skills.
– Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint) as well as Google Docs.
– Customer-focused and can demonstrate mastery of customer service skills.
– Ability to maneuver between multiple tasks.
Customer Service Representative
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Experienced as CSR in warehouse set up is preferred
Providing introductory information, such as a product manual explanation, to prospective and new customers
Handling customer complaints and troubleshooting issues with products or services
Following up with clients or customers by phone, web chat or email to check that they're still satisfied with their purchases or services received
Accessing databases to retrieve account information for customers
Letting customers know about additional products or services that might benefit them
Escalating queries and concerns when necessary
Updating customer records following each contact
Staying up to date on the latest products and services an organization provides
Location of Deployment: Infront of DSV Aguila Kaong RD, Brgy Maguyam Silang Cavite
Job Type: Full-time
Pay: From Php17,000.00 per month
Work Location: In person
CSR - Customer Service Representative
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Experienced as CSR in warehouse set up is preferred
Providing introductory information, such as a product manual explanation, to prospective and new customers
Handling customer complaints and troubleshooting issues with products or services
Following up with clients or customers by phone, web chat or email to check that they're still satisfied with their purchases or services received
Accessing databases to retrieve account information for customers
Letting customers know about additional products or services that might benefit them
Escalating queries and concerns when necessary
Updating customer records following each contact
Staying up to date on the latest products and services an organization provides
Location of Deployment: Infront of DSV Aguila Kaong RD, Brgy Maguyam Silang Cavite
Job Type: Full-time
Pay: Php17,000.00 per month
Work Location: In person
Customer Service for Freight Forwarding
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About the role
Become a vital part of our customer service/freight forwarding team at 101 Supply Chain Solutions Inc. in Silang, Cavite. As a Customer Service Representative, you will be responsible for providing excellent support to our clients, ensuring their logistics needs are met efficiently and effectively. This is a full-time position with opportunities for growth and development within our dynamic organization.
What you'll be doing
- Handle inbound customer inquiries and requests via phone, email, and other communication channels
- Process and track shipments, coordinating with internal teams and external partners
- Provide updates and information to customers throughout the shipping process
- Identify and resolve customer issues in a timely and professional manner
- Maintain accurate records and documentation related to customer accounts and transactions
- Assist with the development and implementation of process improvements to enhance the customer experience
- Collaborate closely with the sales, operations, and other departments to ensure seamless service delivery
What we're looking for
- Proven experience in a customer service or freight forwarding role, preferably within the logistics industry
- Minimum 1-2 years of customer service experience is required
- Freight forwarding or logistics industry experience is mandatory
- Strong communication and interpersonal skills, with the ability to interact effectively with customers and colleagues
- Excellent problem-solving and critical thinking skills to address customer inquiries and concerns
- Proficiency in using logistics management software and relevant computer applications
- Ability to work under pressure and meet tight deadlines
- Attention to detail and a commitment to providing high-quality service
- Flexible and adaptable to changes in the fast-paced logistics environment
What we offer
At 101 Supply Chain Solutions Inc., we are dedicated to creating a supportive and rewarding work environment for our employees. We offer competitive compensation, comprehensive health benefits, and opportunities for professional development and career advancement. Our company culture encourages collaboration, innovation, and a healthy work-life balance.
Apply now and join our dynamic team at 101 Supply Chain Solutions Inc.
Sales Associate
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The Sales Associate is responsible for delivering excellent customer service, assisting shoppers in finding suitable clothing items, and achieving sales targets. The role ensures that the sales floor is well-presented, merchandise is replenished, and customers enjoy a positive shopping experience aligned with brand standards.
Key Responsibilities:
- Greet and assist customers in selecting products that meet their needs and preferences.
- Provide product knowledge, styling advice, and recommendations to enhance customer satisfaction.
- Achieve individual and store sales targets through effective selling techniques.
- Ensure proper display, folding, and arrangement of merchandise according to visual merchandising standards.
- Monitor stock levels and coordinate with stockman for timely replenishment.
- Process exchanges, returns, and handle basic cashiering when needed.
- Stay updated on promotions, discounts, and store campaigns to share with customers.
- Address customer inquiries and complaints in a professional and friendly manner.
- Maintain cleanliness and orderliness of the sales floor, fitting rooms, and product displays.
- Support in inventory counts, stock transfers, and other store operations as required.
Qualifications:
- Senior High School graduate or College level preferred.
- Previous retail or customer service experience an advantage.
- Strong communication and interpersonal skills.
- Goal-oriented, proactive, and customer-focused.
- Ability to work in a fast-paced retail environment, including weekends and holidays.
- Team player with a positive attitude and professional appearance.
- Willing to deploy ASAP
Physical Requirements:
- Ability to stand for long periods.
- Comfortable with light lifting, bending, or reaching for merchandise.
Deployment to client: RRJ | MR LEE | PETROL | BOBSON
Job Types: Full-time, Fresh graduate
Pay: Php547.00 per day
Work Location: In person
Sales Associate
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Hiring Sales Associate - Outlets Acienda Designer
Starts at November 5 to Feb. 6
Major Responsibilities:
Sales
-Achieve daily sales quota and required KPIs.
-Deliver excellent customer service in adherence to the Guess Selling CultureWell-versed in the mechanics of promotional sales activity and persistent in introducing the promotion to all customers.
-Provide feedback to store head on fast moving and slow moving merchandise.
Operational Excellence
-Conduct morning and evening count on a daily basis.
-Replenish and arrange merchandise in the sales floor at all times in adhere to store planogram and Visual Merchandising guidelines.
-Maintain cleanliness and orderliness in the sales floor at all times.
-Execute security measures in the selling area to prevent pilferage.
Job Qualifications:
-At least college level, fresh grad is very welcome.
-Experience in Retail industry is an advantage.
-Good oral communication skills.
-Physically fit with STAR QUALITY.
Job Type: Fixed term
Contract length: 3 months
Pay: From Php14,346.00 per month
Work Location: In person
Sales Associate
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Terranova is a sunny, cheerful brand, born in a land warmed by a passion for life and for beauty: Italy.
We put the same passion into our collections.
We love to offer products that appeal to young people, which are easy to wear and on trend, made with an eye for detail and in a wide range of colors. They come in three key styles: easy-glam, urban and sporty.
We love to provide affordability and what is the best value for money on the market.
And we love having an honest and close relationship with all our customers. Because together, life's so much better.
Lines: men, women, kids, accessories, underwear. >500 shops, 40 countries, 14 collections a year, e-commerce in 29 countries.
Due to the expansion, we are looking for a Sales Associate for one of our stores in the Philippines.
Key Responsibilities:
Working with customers in the sales area, in the fitting room area and at the checkout
Maintain store operating standards (receiving, displaying goods, maintaining order in the sales area)
articipate in store merchandising
arry out timely replenishment
orking at the checkout/maintaining cash reporting
eceiving deliveries
Requirements:
ndependent, good communication, interpersonal skills;
nglish starting from Intermediate.
We offer:
ompetitive salary;
onuses on the base of the store's result
edical insurance, life insurance;
ersonal and professional growth.
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Sales ASSOCIATE
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MALE
Welcome and help clients in a warm and competent way.
• Recognize the demands of the consumer and provide appropriate products.
• Reach sales goals both individually and as a team by using smart selling strategies and product expertise.
• Ensure that the sales floor is kept tidy and orderly, with goods stocked and displayed appropriately.
• Professionally address consumer questions and resolve any issues or complaints in a professional manner.
• Keep updated with corporate policies, promotions, and product knowledge to help customers.
Sales Marketing Associate
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College level/college graduate of any business course
Must have a working experience in lending/financing/sales and recruiting clients
Customer service oriented with pleasing personality
With Allowance
Willing to do Field work
Willing to start ASAP
Job Type: Full-time
Benefits:
- Company events
- Paid training
- Promotion to permanent employee
Work Location: In person
sales Recruitment Associate
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Graduate of any related business course
College level are welcome to apply
Must have working experience with sales in financing and car dealerships
Must have excellent in negotiation
Must have good communication skills and networking ability
Flexible, willing to work field
Willing to start ASAP
Job Type: Full-time
Benefits:
- Paid training
- Promotion to permanent employee
Work Location: In person