4 Retail Positions jobs in Hinigaran
Customer Service Representative
Posted 11 days ago
Job Viewed
Job Description
Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings. br>
Qualifications:
At least HS Graduate (old curriculum) /SHS Graduate
With or w/out CSE Experience
Good to excellent English communication skills
Willing to start immediately.
Why pick us?
Exciting Performance Bonuses & Account-Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits
Customer Service Representative
Posted 11 days ago
Job Viewed
Job Description
Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings. br>
Qualifications:
At least HS Graduate (old curriculum) /SHS Graduate
With or w/out CSE Experience
Good to excellent English communication skills
Willing to start immediately.
Why pick us?
Exciting Performance Bonuses & Account-Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits
We are looking for Customer Service Representatives at Bacolod
Posted 7 days ago
Job Viewed
Job Description
We are looking for dedicated and enthusiastic Customer Service Representatives to join our team. You will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and delivering excellent service with every interaction. br>
Key Responsibilities:
Handle incoming customer calls, emails, or chats in a professional and timely manner
Provide accurate information regarding products, services, and policies
Assist customers in troubleshooting concerns or resolving complaints
Ensure customer satisfaction through quality service and follow-up
Maintain records of customer interactions and update account information when necessary
Work with team leads and supervisors to improve service delivery
Qualifications:
At least a high school graduate
Excellent verbal and written communication skills in English
Strong listening and problem-solving skills
Willing to work on-site and on a shifting schedule
BPO experience is an advantage but not required – Fresh graduates are welcome to apply < r>
Must be amenable to work in Bacolod City
Why Join Us:
Competitive salary and benefits
Paid training and development programs
Supportive work environment
Career growth opportunities
Inbound Sales Support Associate
Posted today
Job Viewed
Job Description
JOB SUMMARY
As an Inbound Sales Support Associate , you will be assisting in handling and booking sales leads, confirming appointments, and coordinating with our sales team, which means handling and monitoring inbound calls, lead qualifying, data entry, and support for the sales team in the US. You will also be responsible for being the back-end support for the sales team, assisting them with internal projects and/or tasks that are designed to increase efficiency and productivity.
DUTIES/RESPONSIBILITIES:
Specific Tasks
Qualify inbound sales leads.Book and schedule appointments for the sales team.Follow up with leads via email and/or phone.Answer incoming calls, emails, and chats to assist potential clients.Organize and track lead flow, ensuring no opportunity is missed.Update Salesforce (CRM system) to maintain data integrity.Ensure smooth coordination between sales representatives and sales leads.Help with data tasks.General Tasks
Follow the daily tasks and be on top of emails, calls, and timelines.Qualify and/or book sales leads promptly.Follow the structure and processes of everyday tools, including but not limited to Google Suite, Microsoft Suite, Slack, DocuSign, and Salesforce.Maintain open communication/dialogue with your team leader and team members.Work off the supervisor's feedback.Notify your team leader of time-off requests or emergencies promptly.Practice critical thinking and problem-solving.Proactive in the workplace and suggest new processes to increase productivity.Comply with all company protocols and procedures.Acknowledge updates and announcements.Assists with projects on an as-needed basis.RequirementsREQUIRED SKILLS/ABILITIES:
Strong oral and written communication skills.Have experience with Inbound and/or Outbound calls.Must be proactive, accountable, organized, and a self-starter.Knowledge of Salesforce is a plus.Willing to work on the graveyard shift, shifting schedule, and weekends.EDUCATION/EXPERIENCE:
Bachelor's degree or equivalent level of experience.1 to 3 years of sales experience.Willing to work the graveyard shift, shifting schedule, and on weekends.This is not intended to be all-inclusive. Other responsibilities and/or qualifications may be assigned by management as appropriate.
WHERE TO SIGN UP?
If you think this position is a good fit for you and that you are a good fit for us, we would love for you to send in the following for us to review:
ResumeCover LetterMonthly salary request based on a 40-hour work week.You can send all of these through our application process at the link below:
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