5 Quality Control jobs in Cebu
QC Inspector
Mandaue, Cebu
VALVITO INC.
Posted 22 days ago
Job Viewed
Job Description
is responsible for monitoring and inspecting production processes to ensure adherence to quality standards and specifications, contributing to the production of high-quality products. She will be checking the goods received if it conforms with the right quality the customer has expected.
This advertiser has chosen not to accept applicants from your region.
0
QA/QC Inspector
Cebu, Cebu
SecondGen Ventures Corporation
Posted 18 days ago
Job Viewed
Job Description
SecondGen Ventures Corp. is a startup consumer electronics company based in Cebu, Philippines. Operating under the brand Hexatron, the company is dedicated to delivering Filipino families with best value entertainment electronics paired with fast and reliable after-sales service. SecondGen Ventures Corp. aspires to make Hexatron be one of the preferred brands in the Philippines.
br>Main Duties & Responsibilities:
-Conduct 360 degrees Quality check of all incoming products prior to receiving and put-away
-Ensure all units are checked before loading to assure client that delivered units are in good quality
-Compile and report product non-conformity to: incoming supplier claims and outgoing-analysis
-Make recommendations on how to control bad unit spillage to avoid if not minimize returns
-Comply additional work as may be required by this position
Qualifications:
-At least high school graduate
-Highly organized and detailed-oriented
-Proficiency in MS Office (Word, Excel, Powerpoint)
-Good interpersonal skills and can maintain confidentiality and professionalism at all times
-Can work independently with minimal supervision and is proactive in handling tasks
-Preferably with at least 1 year work experience as Quality Inspector in the Electronics Industry
br>Main Duties & Responsibilities:
-Conduct 360 degrees Quality check of all incoming products prior to receiving and put-away
-Ensure all units are checked before loading to assure client that delivered units are in good quality
-Compile and report product non-conformity to: incoming supplier claims and outgoing-analysis
-Make recommendations on how to control bad unit spillage to avoid if not minimize returns
-Comply additional work as may be required by this position
Qualifications:
-At least high school graduate
-Highly organized and detailed-oriented
-Proficiency in MS Office (Word, Excel, Powerpoint)
-Good interpersonal skills and can maintain confidentiality and professionalism at all times
-Can work independently with minimal supervision and is proactive in handling tasks
-Preferably with at least 1 year work experience as Quality Inspector in the Electronics Industry
This advertiser has chosen not to accept applicants from your region.
1
BPO Quality Assurance Analyst - Cebu City
Cebu, Cebu
TASQ Staffing Solutions
Posted 12 days ago
Job Viewed
Job Description
About the job: Quality Analyst - Retail (Cebu) | Onsite
Nature Of the Account: Retail br>
Start Date: 15-Aug
Type of Support: Voice
Work Arrangement: 100% Onsite (Cebu)
Shift Schedule | Rest Days: Shifting schedules
Educational Requirement: 2nd year completed / College Graduate
Work Experience:
At least 2+ years experience as QA Analyst in a BPO setup (preferably in retail domain)
Any domain
Good communication skills
Responsibilities:
Monitoring and Evaluation: Listening to live, recorded, or side-by-side calls and reviewing other customer interactions (email, chat, social media) to assess agent performance against established scorecards or rubrics, evaluating demeanor, technical accuracy, customer service skills, and adherence to policies and procedures.
Data Analysis and Reporting: Analyzing call and interaction data to identify trends, performance gaps, and areas for improvement. This includes compiling and tracking performance metrics and preparing detailed reports for management.
Coaching and Feedback: Providing actionable feedback and coaching to call center agents based on quality monitoring findings to help them improve their performance and address specific areas for development.
Quality Improvement Initiatives: Collaborating with supervisors and management to develop and implement quality improvement initiatives, identify training needs, and assist in developing training programs.
Nature Of the Account: Retail br>
Start Date: 15-Aug
Type of Support: Voice
Work Arrangement: 100% Onsite (Cebu)
Shift Schedule | Rest Days: Shifting schedules
Educational Requirement: 2nd year completed / College Graduate
Work Experience:
At least 2+ years experience as QA Analyst in a BPO setup (preferably in retail domain)
Any domain
Good communication skills
Responsibilities:
Monitoring and Evaluation: Listening to live, recorded, or side-by-side calls and reviewing other customer interactions (email, chat, social media) to assess agent performance against established scorecards or rubrics, evaluating demeanor, technical accuracy, customer service skills, and adherence to policies and procedures.
Data Analysis and Reporting: Analyzing call and interaction data to identify trends, performance gaps, and areas for improvement. This includes compiling and tracking performance metrics and preparing detailed reports for management.
Coaching and Feedback: Providing actionable feedback and coaching to call center agents based on quality monitoring findings to help them improve their performance and address specific areas for development.
Quality Improvement Initiatives: Collaborating with supervisors and management to develop and implement quality improvement initiatives, identify training needs, and assist in developing training programs.
This advertiser has chosen not to accept applicants from your region.
2
Mobile & Web Quality Assurance (QA) Tester (UI Tester)
Cebu, Cebu
Freezr
Posted 18 days ago
Job Viewed
Job Description
Job Title: Mobile & Web Quality Assurance (QA) Tester (UI Tester)
Location: Work-from-Home (WFH) br>Schedule: Flexible (Preferred: 9:00 AM – 5:00 PM, but adaptable to applicant’s preference)
Salary: PHP 35,000/month
About the Role:
We are looking for a detail-oriented and proactive Mobile & Web Quality Assurance (QA) Tester with a strong background in UI testing. You will play a key role in ensuring the functionality, performance, and user experience of mobile and web applications across iOS, Android, and browsers. If you have great communication skills, QA experience, and strong knowledge of computer science fundamentals, we’d love to hear from you. < r>
Key Responsibilities:
-Execute structured test plans and UI testing for both web and mobile platforms (Android & iOS)
-Conduct real-device testing to identify bugs, edge cases, and usability issues
-Document issues clearly and reproducibly using internal bug tracking systems
-Perform cross-browser and cross-device testing to ensure consistent user experiences
-Collaborate with developers, designers, and product managers to clarify requirements and provide feedback
-Create comprehensive test reports and support QA coverage throughout the SDLC
-Participate in sprint ceremonies and provide QA input in grooming and retrospectives
Required Qualifications:
-2+ years of experience as a QA Tester, particularly for web and mobile applications
-Strong background in UI testing and identifying usability issues
-Solid understanding of Android, iOS, and web technologies (HTML, CSS, JavaScript)
-Working knowledge of computer science fundamentals (e.g., debugging, logs, system behaviors)
-Strong verbal and written English communication skills (C1 level or higher)
-Familiarity with API testing tools like Postman or Swagger
-Ability to analyze logs (Android Studio, Xcode) and crash reports to support development teams
Nice to Have but not needed:
-Experience with agile methodologies (Scrum/Kanban)
-Knowledge of tools like Jira, TestRail, Zephyr
-Understanding of Git and version control basics
-Awareness of usability and security best practices
Why Join Us:
Work remotely with flexible hours that respect your schedule
Join a passionate and collaborative global team
Competitive monthly compensation of PHP 35,000
Opportunity to grow your career in a rapidly expanding tech environment
Location: Work-from-Home (WFH) br>Schedule: Flexible (Preferred: 9:00 AM – 5:00 PM, but adaptable to applicant’s preference)
Salary: PHP 35,000/month
About the Role:
We are looking for a detail-oriented and proactive Mobile & Web Quality Assurance (QA) Tester with a strong background in UI testing. You will play a key role in ensuring the functionality, performance, and user experience of mobile and web applications across iOS, Android, and browsers. If you have great communication skills, QA experience, and strong knowledge of computer science fundamentals, we’d love to hear from you. < r>
Key Responsibilities:
-Execute structured test plans and UI testing for both web and mobile platforms (Android & iOS)
-Conduct real-device testing to identify bugs, edge cases, and usability issues
-Document issues clearly and reproducibly using internal bug tracking systems
-Perform cross-browser and cross-device testing to ensure consistent user experiences
-Collaborate with developers, designers, and product managers to clarify requirements and provide feedback
-Create comprehensive test reports and support QA coverage throughout the SDLC
-Participate in sprint ceremonies and provide QA input in grooming and retrospectives
Required Qualifications:
-2+ years of experience as a QA Tester, particularly for web and mobile applications
-Strong background in UI testing and identifying usability issues
-Solid understanding of Android, iOS, and web technologies (HTML, CSS, JavaScript)
-Working knowledge of computer science fundamentals (e.g., debugging, logs, system behaviors)
-Strong verbal and written English communication skills (C1 level or higher)
-Familiarity with API testing tools like Postman or Swagger
-Ability to analyze logs (Android Studio, Xcode) and crash reports to support development teams
Nice to Have but not needed:
-Experience with agile methodologies (Scrum/Kanban)
-Knowledge of tools like Jira, TestRail, Zephyr
-Understanding of Git and version control basics
-Awareness of usability and security best practices
Why Join Us:
Work remotely with flexible hours that respect your schedule
Join a passionate and collaborative global team
Competitive monthly compensation of PHP 35,000
Opportunity to grow your career in a rapidly expanding tech environment
This advertiser has chosen not to accept applicants from your region.
3
Quality Assurance Manager (Travel/Retail Account) Earn up to 68k
Cebu, Cebu
Trinity Workforce
Posted 22 days ago
Job Viewed
Job Description
Qualifications
-2nd year completed/College Grad br>-"3-4yrs exp as a QA Manager in a travel account/Telco Voice account or any account
-has understanding of quality methodologies (Lean six sigma, Kaizen, etc)
-direct client management experience
-willing to work onsite
-to start ASAP
Description
Track and review the process quality through audits
Develop audit plan as per SOP and allocate reviews to the analysts
Monitor to ensure that the audits are being conducted as per plan
Review the audit data across the account to review the account performance on quality parameters, identify the error trends
Prepare reports for review for the internal leadership as well as client
Identify the best practices and work with the delivery team to deploy for improvement
Ensure compliance part of the process by front-ending with the external auditors CMMIE or any onsite audits, coordinating with the internal teams and working with SDH and AH to develop SOPs and compliance registers as required for the audits.
Drive training within the account to ensure process quality is maintained
Conduct Root Cause Analysis of the errors to identify the training intervention to bridge the gap
conduct monthly trainings based on the error types identified in the process audits
Deploy various training methods (classroom based, web based etc) to develop the skill and reduce error rates
Develop the training reports and share with the key stakeholders including the client twice a week.
Support the incoming new process
For an existing client, support the any new process addition by ensuring online process training is conducted for the agents, agents have the necessary skill and access is granted to them on applications required
For any new process outside the account, support the team in identifying the skill, availability of skill within DOP or avenues for upskilling the team to support the new process
Effective Team Management
Resourcing
Hire adequate and right resources for the team
Talent Management
Ensure adequate onboarding and training for the team members to enhance capability & effectiveness
Build an internal talent pool and ensure their career progression within the organization
Manage team attrition
Drive diversity in leadership positions
Performance Management
Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports
Ensure that the Performance Nxt is followed for the entire team
Employee Satisfaction and Engagement
Lead and drive engagement initiatives for the team
Track team satisfaction scores and identify initiatives to build engagement within the team
-2nd year completed/College Grad br>-"3-4yrs exp as a QA Manager in a travel account/Telco Voice account or any account
-has understanding of quality methodologies (Lean six sigma, Kaizen, etc)
-direct client management experience
-willing to work onsite
-to start ASAP
Description
Track and review the process quality through audits
Develop audit plan as per SOP and allocate reviews to the analysts
Monitor to ensure that the audits are being conducted as per plan
Review the audit data across the account to review the account performance on quality parameters, identify the error trends
Prepare reports for review for the internal leadership as well as client
Identify the best practices and work with the delivery team to deploy for improvement
Ensure compliance part of the process by front-ending with the external auditors CMMIE or any onsite audits, coordinating with the internal teams and working with SDH and AH to develop SOPs and compliance registers as required for the audits.
Drive training within the account to ensure process quality is maintained
Conduct Root Cause Analysis of the errors to identify the training intervention to bridge the gap
conduct monthly trainings based on the error types identified in the process audits
Deploy various training methods (classroom based, web based etc) to develop the skill and reduce error rates
Develop the training reports and share with the key stakeholders including the client twice a week.
Support the incoming new process
For an existing client, support the any new process addition by ensuring online process training is conducted for the agents, agents have the necessary skill and access is granted to them on applications required
For any new process outside the account, support the team in identifying the skill, availability of skill within DOP or avenues for upskilling the team to support the new process
Effective Team Management
Resourcing
Hire adequate and right resources for the team
Talent Management
Ensure adequate onboarding and training for the team members to enhance capability & effectiveness
Build an internal talent pool and ensure their career progression within the organization
Manage team attrition
Drive diversity in leadership positions
Performance Management
Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports
Ensure that the Performance Nxt is followed for the entire team
Employee Satisfaction and Engagement
Lead and drive engagement initiatives for the team
Track team satisfaction scores and identify initiatives to build engagement within the team
This advertiser has chosen not to accept applicants from your region.
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