34 Medical Assistant jobs in the Philippines
Virtual Medical Assistant (Usrn with California
Bacolod, Negros Occidental
Xilium Professional Services
Job Viewed
Job Description
**Who Are We?**
Xilium is a growing multi-city company with offices in 4 locations. We are a progressive company incorporating the best ideas in work culture, adapted to the Philippines. Xilium creates solutions for the US healthcare market, leveraging the natural customer service and healthcare culture that exists here. We are investing heavily in education and will bring an innovative take on the modern era. We look for people desiring a positive group dynamic where each member trusts their team to have their back. We’ve pioneered virtual work within all the companies’ systems and departments. We strive to have a supportive work environment in service to staff’s career ambitions. We bring people from different backgrounds and levels of experience and allow their merits to drive advancements.
Xilium has a high-performing team that nurtures creativity and teaches productivity. It maintains a collegial, hard-working team that prepares you for success in work and in life.
As a **Virtual Medical Assistant (USRN with California License),** you will act as an RN Case Manager for Home Health that Utilizes the nursing process to provide for optimum quality and continuity of nursing care. Demonstrates the core nursing competencies established by the agency to ensure effective and efficient care on an ongoing basis. Functions as a RN Case Manager for field employees and a group of assigned patients/families.
As a Case Management Nurse, your task is to ensure proper utilization of services and resources. Provide assistance within, between and outside of facilities. The following are your duties:
- Assess patient and consult with attending physicians.
- Coordinate care between providers.
- Inform and support each patient throughout the course of their treatment.
- Writes the Chronic Care Management note and document the time spent on patient in the EMR.
- Stay on top of any changes in a patient’s condition.
- Answer patient phone calls during office hours.
- Review patient medications, labs, referral notes, and x-ray reports.
- Review patient charts for completeness of health maintenance items.
- Order supplies for the patient if needed.
- Places blood work orders for patients at doctors request.
- Periodically does telephone medication.
- Follow-ups after emergency room visits and hospital discharges (TCM).
- Handles patient education when needed.
- Makes sure the doctor signs all needed paperwork and returns to agencies.
- Carefully document time spent for each of the above
**Qualities**
- Good English communication skills (written and spoken)
- Proactive and able to raise concerns to immediate supervisors
- Adaptable and can learn quickly
- Tech-savvy and proficient in using computers
- Keen to details
**Qualifications**
- US Registered Nurse (CA).
- Clinical experience with knowledge in Chronic conditions such as diabetes, cancer, arthritis etc.
- Proficient with service delivery and case management fundamentals
- Can work remotely and in a hybrid set-up (Must have stable internet connection).
- Amenable to work in a graveyard shift.
**Salary**: Php30,000.00 - Php45,000.00 per month
**Benefits**:
- Additional leave
- Health insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Transportation service provided
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
- Quarterly bonus
Xilium is a growing multi-city company with offices in 4 locations. We are a progressive company incorporating the best ideas in work culture, adapted to the Philippines. Xilium creates solutions for the US healthcare market, leveraging the natural customer service and healthcare culture that exists here. We are investing heavily in education and will bring an innovative take on the modern era. We look for people desiring a positive group dynamic where each member trusts their team to have their back. We’ve pioneered virtual work within all the companies’ systems and departments. We strive to have a supportive work environment in service to staff’s career ambitions. We bring people from different backgrounds and levels of experience and allow their merits to drive advancements.
Xilium has a high-performing team that nurtures creativity and teaches productivity. It maintains a collegial, hard-working team that prepares you for success in work and in life.
As a **Virtual Medical Assistant (USRN with California License),** you will act as an RN Case Manager for Home Health that Utilizes the nursing process to provide for optimum quality and continuity of nursing care. Demonstrates the core nursing competencies established by the agency to ensure effective and efficient care on an ongoing basis. Functions as a RN Case Manager for field employees and a group of assigned patients/families.
As a Case Management Nurse, your task is to ensure proper utilization of services and resources. Provide assistance within, between and outside of facilities. The following are your duties:
- Assess patient and consult with attending physicians.
- Coordinate care between providers.
- Inform and support each patient throughout the course of their treatment.
- Writes the Chronic Care Management note and document the time spent on patient in the EMR.
- Stay on top of any changes in a patient’s condition.
- Answer patient phone calls during office hours.
- Review patient medications, labs, referral notes, and x-ray reports.
- Review patient charts for completeness of health maintenance items.
- Order supplies for the patient if needed.
- Places blood work orders for patients at doctors request.
- Periodically does telephone medication.
- Follow-ups after emergency room visits and hospital discharges (TCM).
- Handles patient education when needed.
- Makes sure the doctor signs all needed paperwork and returns to agencies.
- Carefully document time spent for each of the above
**Qualities**
- Good English communication skills (written and spoken)
- Proactive and able to raise concerns to immediate supervisors
- Adaptable and can learn quickly
- Tech-savvy and proficient in using computers
- Keen to details
**Qualifications**
- US Registered Nurse (CA).
- Clinical experience with knowledge in Chronic conditions such as diabetes, cancer, arthritis etc.
- Proficient with service delivery and case management fundamentals
- Can work remotely and in a hybrid set-up (Must have stable internet connection).
- Amenable to work in a graveyard shift.
**Salary**: Php30,000.00 - Php45,000.00 per month
**Benefits**:
- Additional leave
- Health insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Transportation service provided
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
- Quarterly bonus
This advertiser has chosen not to accept applicants from your region.
Job No Longer Available
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Virtual Medical Assistant
Manila, Metropolitan Manila
Synergy Health DPC
Posted today
Job Viewed
Job Description
**We are seeking Virtual Medical Practitioners to work in a dynamic 24/7 remote telehealth agency. Our clinical team are responsible for making and answering calls providing general assistance along with entering demographic and symptom information into the software program and utilize defined parameters to identify the caller’s needs. They should be able to perform comprehensive assessment visits including comprehensive diagnosis/disease review, medication review and assessment for care.**
*
Required qualifications for this position:
*
*
- Bachelors Degree in Nursing or any medical field
- Demonstrated written communication skills
- Strong verbal communication and listening skills
- Proficiency in Windows operating environment and ability to type with accuracy, basic data entry skills
- Call Center experience a plus
**Interested? Please open the link below on your browser and fill out this form**:
**Job Types**: Full-time, Fixed term
Pay: From Php24,000.00 per month
**Benefits**:
- Flexible schedule
- Paid training
- Work from home
Schedule:
- 8 hour shift
- Shift system
**Education**:
- Bachelor's (required)
**Language**:
- English (required)
*
Required qualifications for this position:
*
*
- Bachelors Degree in Nursing or any medical field
- Demonstrated written communication skills
- Strong verbal communication and listening skills
- Proficiency in Windows operating environment and ability to type with accuracy, basic data entry skills
- Call Center experience a plus
**Interested? Please open the link below on your browser and fill out this form**:
**Job Types**: Full-time, Fixed term
Pay: From Php24,000.00 per month
**Benefits**:
- Flexible schedule
- Paid training
- Work from home
Schedule:
- 8 hour shift
- Shift system
**Education**:
- Bachelor's (required)
**Language**:
- English (required)
This advertiser has chosen not to accept applicants from your region.
0
Patient Care Specialist
San Juan, National Capital Region
DEMPSEY RESOURCE MANAGEMENT INC.
Posted 1 day ago
Job Viewed
Job Description
Primarily attends to patients and customers in the clinic and performs a variety of tasks to ensure that services are provided in an effective and efficient manner.
br>· Candidate must be a graduate of any 4-year course br>· Preferably with at least 1 year of related experience in customer service br>· Must have excellent verbal communication skills. br>
PATIENT CARE SPECIALIST - PASAY, QUEZON CITY, ALABANG, MUNTINLUPA, MAKATI, TAGUIG, MANDALUYONG, MORATO, SHANGRILA, CLARK, GREENHILLS SAN JUAN
br>· Candidate must be a graduate of any 4-year course br>· Preferably with at least 1 year of related experience in customer service br>· Must have excellent verbal communication skills. br>
PATIENT CARE SPECIALIST - PASAY, QUEZON CITY, ALABANG, MUNTINLUPA, MAKATI, TAGUIG, MANDALUYONG, MORATO, SHANGRILA, CLARK, GREENHILLS SAN JUAN
This advertiser has chosen not to accept applicants from your region.
1
Patient Care Specialist
JOB MATCHMAKER
Posted 3 days ago
Job Viewed
Job Description
URGENT HIRING!
br>Our team is currently looking for a candidate who has at least the following qualifications such as;
- Graduate of any 4-year course
- With Experience in Customer Service
Salary - to be discussed
br>Our team is currently looking for a candidate who has at least the following qualifications such as;
- Graduate of any 4-year course
- With Experience in Customer Service
Salary - to be discussed
This advertiser has chosen not to accept applicants from your region.
2
Patient Care Coordinator
Cebu, Cebu
Helpware
Posted 4 days ago
Job Viewed
Job Description
About Us
Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies. br>
Steinberg Diagnostic Medical Imaging (SDMI) was founded 30 years ago and has grown to be one of the largest outpatient radiology practices in the United States. True to our mission and vision of delivering an EXCEPTIONAL patient experience and accurate results through compassion and cutting edge technology, and be the medical imaging provider of choice for every patient and physician, and the employer of choice for our community.
Position Summary:
As a Patient Care Coordinators, we are responsible for maintaining patient information and coordinating with caregivers and insurance companies. We handle all requests and inquiries for patient information and disperse this information according to federal and state regulations. Ensuring compliance with the medical facility’s policies and procedures and developing interdisciplinary care plans for patients is part of our main responsibilities. < r>
Responsibilities:
-Assists callers with appointment scheduling, obtaining patient demographics, insurance and financial information.
-Process incoming referrals, verifying benefits, eligibility and authorization for both new and established patients.
-Coordinate and respond to patients' and referring providers’ concerns in a timely manner and ensure patient satisfaction. < r>-Execute outbound calls or electronic tasks to assist with providing outpatient radiology-related services.
Requirements:
-Previous experience as at least 1 year
-With experience as an Patient Care Coordinator or in a similar capacity
-Knowledge of medical terminology, ICD10 and CPT coding and procedures (preferably)
-Ability to type at least 40 wpm
-The ability to multi-task consistently and work in a fast-paced environment
-Previous experience as a medical receptionist/front desk or related experience
-Proficient in English
-Excellent written and oral communication skills
-With strong attention to detail
Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies. br>
Steinberg Diagnostic Medical Imaging (SDMI) was founded 30 years ago and has grown to be one of the largest outpatient radiology practices in the United States. True to our mission and vision of delivering an EXCEPTIONAL patient experience and accurate results through compassion and cutting edge technology, and be the medical imaging provider of choice for every patient and physician, and the employer of choice for our community.
Position Summary:
As a Patient Care Coordinators, we are responsible for maintaining patient information and coordinating with caregivers and insurance companies. We handle all requests and inquiries for patient information and disperse this information according to federal and state regulations. Ensuring compliance with the medical facility’s policies and procedures and developing interdisciplinary care plans for patients is part of our main responsibilities. < r>
Responsibilities:
-Assists callers with appointment scheduling, obtaining patient demographics, insurance and financial information.
-Process incoming referrals, verifying benefits, eligibility and authorization for both new and established patients.
-Coordinate and respond to patients' and referring providers’ concerns in a timely manner and ensure patient satisfaction. < r>-Execute outbound calls or electronic tasks to assist with providing outpatient radiology-related services.
Requirements:
-Previous experience as at least 1 year
-With experience as an Patient Care Coordinator or in a similar capacity
-Knowledge of medical terminology, ICD10 and CPT coding and procedures (preferably)
-Ability to type at least 40 wpm
-The ability to multi-task consistently and work in a fast-paced environment
-Previous experience as a medical receptionist/front desk or related experience
-Proficient in English
-Excellent written and oral communication skills
-With strong attention to detail
This advertiser has chosen not to accept applicants from your region.
3
Patient Care Specialist
San Juan, National Capital Region
Dempsey Resource Management Inc.
Posted 19 days ago
Job Viewed
Job Description
Job Summary:
A Patient Care Specialist acts as a liaison between patients, medical staff, and healthcare providers. They help coordinate patient appointments, assist with medical records, address patient concerns, and ensure a smooth and efficient flow of care. The specialist also helps improve the overall patient experience by providing excellent customer service and ensuring that patients’ needs are met in a timely manner. br>
Key Responsibilities:
1. Patient Interaction & Support:
Patient Intake: Greet patients, collect personal and insurance information, and verify patient details.
Patient Communication: Answer patient inquiries via phone, email, or in person. Provide information about treatments, appointments, insurance, and policies.
Appointment Scheduling: Schedule, reschedule, and confirm patient appointments. Ensure proper coordination of appointments with physicians, specialists, or departments.
Patient Advocacy: Serve as a patient advocate, ensuring their concerns are addressed and that they understand their treatment plans, follow-up needs, and care instructions.
2. Administrative Support:
Medical Records Management: Update and maintain accurate patient records in the electronic health record (EHR) system, ensuring compliance with confidentiality and HIPAA regulations.
Insurance Verification: Verify insurance information, assist with claims, and address any billing questions or issues that may arise.
Data Entry: Enter patient data, treatment information, and other relevant records into the healthcare system for tracking and reporting purposes.
Appointment Reminders: Send reminders for upcoming appointments and follow-up visits via calls, texts, or emails.
3. Patient Education:
Care Instructions: Provide patients with pre- and post-care instructions, explaining procedures, medication regimens, and any other necessary healthcare information.
Health Resources: Direct patients to additional resources such as educational materials, support groups, or healthcare providers based on their needs.
4. Coordination of Care:
Referral Coordination: Assist patients in coordinating referrals to specialists or follow-up appointments as recommended by the healthcare provider.
Test Results & Follow-ups: Help ensure patients receive test results and follow-up instructions promptly. Communicate results to patients as directed by healthcare providers.
Team Collaboration: Work closely with physicians, nurses, medical assistants, and other healthcare professionals to ensure that patients receive comprehensive care and that all aspects of their treatment are coordinated.
5. Billing & Payment Assistance:
Insurance Verification: Confirm patient insurance eligibility, coverage, and benefits before appointments.
Billing Support: Assist patients with billing questions, provide cost estimates for procedures, and help them understand their financial responsibilities for services rendered.
6. Patient Advocacy & Experience:
Patient Comfort: Ensure patients are comfortable and informed during their visits, addressing any concerns or anxieties they may have about their care.
Feedback Collection: Gather patient feedback about their experiences and escalate any unresolved issues or complaints to appropriate staff or management.
7. Compliance & Record-Keeping:
Confidentiality & HIPAA Compliance: Ensure all patient data is kept confidential and handled according to HIPAA regulations.
Health Regulations: Stay updated on health regulations, medical office protocols, and best practices for patient care.
Skills & Qualifications:
Education:
Candidate must be a graduate of any 4-year course
Preferably with at least 1 year of related experience in customer service
Key Skills:
Excellent Communication: Ability to communicate clearly and compassionately with patients, families, and healthcare teams.
Empathy & Compassion: A caring attitude and ability to build rapport with patients and help ease their concerns.
Attention to Detail: Ensure accurate data entry, billing information, and patient records are maintained.
Problem-Solving: Ability to troubleshoot patient concerns, resolve scheduling conflicts, and manage billing issues efficiently.
Organizational Skills: Strong ability to juggle multiple tasks, manage appointments, and ensure smooth operations in a busy healthcare environment.
Knowledge of Healthcare Terminology: Understanding of medical terms, insurance policies, and healthcare practices.
Multitasking: Ability to handle multiple tasks simultaneously, including answering phones, assisting patients, and updating records.
A Patient Care Specialist acts as a liaison between patients, medical staff, and healthcare providers. They help coordinate patient appointments, assist with medical records, address patient concerns, and ensure a smooth and efficient flow of care. The specialist also helps improve the overall patient experience by providing excellent customer service and ensuring that patients’ needs are met in a timely manner. br>
Key Responsibilities:
1. Patient Interaction & Support:
Patient Intake: Greet patients, collect personal and insurance information, and verify patient details.
Patient Communication: Answer patient inquiries via phone, email, or in person. Provide information about treatments, appointments, insurance, and policies.
Appointment Scheduling: Schedule, reschedule, and confirm patient appointments. Ensure proper coordination of appointments with physicians, specialists, or departments.
Patient Advocacy: Serve as a patient advocate, ensuring their concerns are addressed and that they understand their treatment plans, follow-up needs, and care instructions.
2. Administrative Support:
Medical Records Management: Update and maintain accurate patient records in the electronic health record (EHR) system, ensuring compliance with confidentiality and HIPAA regulations.
Insurance Verification: Verify insurance information, assist with claims, and address any billing questions or issues that may arise.
Data Entry: Enter patient data, treatment information, and other relevant records into the healthcare system for tracking and reporting purposes.
Appointment Reminders: Send reminders for upcoming appointments and follow-up visits via calls, texts, or emails.
3. Patient Education:
Care Instructions: Provide patients with pre- and post-care instructions, explaining procedures, medication regimens, and any other necessary healthcare information.
Health Resources: Direct patients to additional resources such as educational materials, support groups, or healthcare providers based on their needs.
4. Coordination of Care:
Referral Coordination: Assist patients in coordinating referrals to specialists or follow-up appointments as recommended by the healthcare provider.
Test Results & Follow-ups: Help ensure patients receive test results and follow-up instructions promptly. Communicate results to patients as directed by healthcare providers.
Team Collaboration: Work closely with physicians, nurses, medical assistants, and other healthcare professionals to ensure that patients receive comprehensive care and that all aspects of their treatment are coordinated.
5. Billing & Payment Assistance:
Insurance Verification: Confirm patient insurance eligibility, coverage, and benefits before appointments.
Billing Support: Assist patients with billing questions, provide cost estimates for procedures, and help them understand their financial responsibilities for services rendered.
6. Patient Advocacy & Experience:
Patient Comfort: Ensure patients are comfortable and informed during their visits, addressing any concerns or anxieties they may have about their care.
Feedback Collection: Gather patient feedback about their experiences and escalate any unresolved issues or complaints to appropriate staff or management.
7. Compliance & Record-Keeping:
Confidentiality & HIPAA Compliance: Ensure all patient data is kept confidential and handled according to HIPAA regulations.
Health Regulations: Stay updated on health regulations, medical office protocols, and best practices for patient care.
Skills & Qualifications:
Education:
Candidate must be a graduate of any 4-year course
Preferably with at least 1 year of related experience in customer service
Key Skills:
Excellent Communication: Ability to communicate clearly and compassionately with patients, families, and healthcare teams.
Empathy & Compassion: A caring attitude and ability to build rapport with patients and help ease their concerns.
Attention to Detail: Ensure accurate data entry, billing information, and patient records are maintained.
Problem-Solving: Ability to troubleshoot patient concerns, resolve scheduling conflicts, and manage billing issues efficiently.
Organizational Skills: Strong ability to juggle multiple tasks, manage appointments, and ensure smooth operations in a busy healthcare environment.
Knowledge of Healthcare Terminology: Understanding of medical terms, insurance policies, and healthcare practices.
Multitasking: Ability to handle multiple tasks simultaneously, including answering phones, assisting patients, and updating records.
This advertiser has chosen not to accept applicants from your region.
4
Patient Care Specialist
San Juan, National Capital Region
Dempsey Resource Management Inc.
Posted 23 days ago
Job Viewed
Job Description
ob Description:
The Patient Care Specialist primarily attends to patients and customers in the clinic and performs a variety of tasks to ensure that services are provided in an effective and efficient manner. br>
Requirements:
· Candidate must be a graduateof any 4-year course br>· Preferably with at least 1 year of related experience in customer service br>· Must have excellent verbal communication skills. br>
"6 days a week
Onsite
Clinic Hours: 10:00AM-5:00/7:00PM
1 Day Off (Weekday)"
The Patient Care Specialist primarily attends to patients and customers in the clinic and performs a variety of tasks to ensure that services are provided in an effective and efficient manner. br>
Requirements:
· Candidate must be a graduateof any 4-year course br>· Preferably with at least 1 year of related experience in customer service br>· Must have excellent verbal communication skills. br>
"6 days a week
Onsite
Clinic Hours: 10:00AM-5:00/7:00PM
1 Day Off (Weekday)"
This advertiser has chosen not to accept applicants from your region.
5
Fixed Weekends Off - Medical Assistant Entry Level
OTele Hires
Posted 15 days ago
Job Viewed
Job Description
We are hiring Customer Service Representatives for our Healthcare Account. This opportunity is ideal for college graduates (with or without experience). This role is open to individuals from medical-allied courses or those with BPO experience, particularly in healthcare-related functions such as LOA (Letter of Authorization) issuance. Training will be provided, making this a great opportunity for career starters or those with relevant experience.
br>Key Responsibilities:
• Provide support for healthcare-related inquiries such as plan coverage, benefits, and claims. < r>• Communicate with clients via inbound calls, email, or chat depending on the assigned channel. < r>• Resolve concerns professionally and accurately document each interaction. < r>• Maintain confidentiality of sensitive health information and follow compliance standards. < r>• Deliver a high level of customer service while meeting performance metrics. < r>Qualifications:
• At least 3rd year completed in a medical-allied course (e.g., Nursing, MedTech, Pharmacy, etc.) – with or without experience
• Non-medical allied course undergraduates with 1 year of BPO experience in a healthcare account, specifically handling LOA issuance < r>• Excellent English communication skills (spoken and written) < r>• Good interpersonal, analytical, and problem-solving skills < r>• Strong comprehension and attention to detail < r>• Basic proficiency in Microsoft Office tools < r>• Willing to work onsite < r>What We Offer:
• Paid training < r>• Competitive salary and performance-based incentives < r>• 13th month pay < r>• HMO coverage for employee starting Day 1 < r>• Government Mandated Benefits < r>• Annual performance-based salary increase < r>• Career advancement and development program • Positive and inclusive work culture
br>Key Responsibilities:
• Provide support for healthcare-related inquiries such as plan coverage, benefits, and claims. < r>• Communicate with clients via inbound calls, email, or chat depending on the assigned channel. < r>• Resolve concerns professionally and accurately document each interaction. < r>• Maintain confidentiality of sensitive health information and follow compliance standards. < r>• Deliver a high level of customer service while meeting performance metrics. < r>Qualifications:
• At least 3rd year completed in a medical-allied course (e.g., Nursing, MedTech, Pharmacy, etc.) – with or without experience
• Non-medical allied course undergraduates with 1 year of BPO experience in a healthcare account, specifically handling LOA issuance < r>• Excellent English communication skills (spoken and written) < r>• Good interpersonal, analytical, and problem-solving skills < r>• Strong comprehension and attention to detail < r>• Basic proficiency in Microsoft Office tools < r>• Willing to work onsite < r>What We Offer:
• Paid training < r>• Competitive salary and performance-based incentives < r>• 13th month pay < r>• HMO coverage for employee starting Day 1 < r>• Government Mandated Benefits < r>• Annual performance-based salary increase < r>• Career advancement and development program • Positive and inclusive work culture
This advertiser has chosen not to accept applicants from your region.
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6
Patient Care Support Representative
National Capital Region, National Capital Region
NEKSJOB CORPORATION
Posted 2 days ago
Job Viewed
Job Description
Location: Bridgetowne, Quezon City
For Allied Graduates (with or without license) br>Are you a graduate of Allied Sciences, Social Sciences, Social Work, or Human Services? This is your opportunity to join a healthcare team that values your background and experience.
Qualifications:
Bachelor’s Degree in Allied Sciences, Social Sciences, Social Work, or Human Services < r>
At least 1 year of direct patient care experience in any of the following:
Long-term care
Home or community-based services
Hospital or facility-based care
Case management or managed care organizations
BPO healthcare – member services via phone < r>
Not qualified if experience is limited to:
Pediatric or provider-only care
Email or chat-only interactions
Roles with no direct contact with patients
Compensation and Benefits:
28000 basic salary
1000 flex fund allowance
20 percent night differential
HMO coverage starting on Day 1
HMO coverage for dependents upon certification
Life and accident insurance
13th and 14th month pay
Annual performance-based increase
Apply Now
Send your resume or tag someone who fits the qualifications. This is your chance to be part of a professional and rewarding team in Quezon City.
For Allied Graduates (with or without license) br>Are you a graduate of Allied Sciences, Social Sciences, Social Work, or Human Services? This is your opportunity to join a healthcare team that values your background and experience.
Qualifications:
Bachelor’s Degree in Allied Sciences, Social Sciences, Social Work, or Human Services < r>
At least 1 year of direct patient care experience in any of the following:
Long-term care
Home or community-based services
Hospital or facility-based care
Case management or managed care organizations
BPO healthcare – member services via phone < r>
Not qualified if experience is limited to:
Pediatric or provider-only care
Email or chat-only interactions
Roles with no direct contact with patients
Compensation and Benefits:
28000 basic salary
1000 flex fund allowance
20 percent night differential
HMO coverage starting on Day 1
HMO coverage for dependents upon certification
Life and accident insurance
13th and 14th month pay
Annual performance-based increase
Apply Now
Send your resume or tag someone who fits the qualifications. This is your chance to be part of a professional and rewarding team in Quezon City.
This advertiser has chosen not to accept applicants from your region.
7
Patient Care Quality Officer
Marikina City, National Capital Region
Home Healthlink
Posted 3 days ago
Job Viewed
Job Description
Job Description
br>The Patient Care Quality Officer is responsible for overseeing and improving the quality of patient care provided within the home care setting. The role includes conducting audits, analyzing data, implementing quality improvement initiatives, ensuring compliance with regulatory standards, and collaborating with the clinical service staff to improve patient outcomes.
QUALITY ASSURANCE AUDITS AND REVIEWS
Conduct regular audits remote or on-site, of documentation, patient care, and clinical procedures.
Review patient records to ensure compliance with home care policies, patient care standards, and regulatory requirements.
Monitor and evaluate infection control practices and patient safety protocols.
DATA COLLECTION AND ANALYSIS
Collect and analyze data related to patient outcomes, clinical staff performance, and service quality.
Identify trends, gaps, and areas for improvement in patient care practices.
Prepare reports and present findings to leadership for action planning.
COMPLIANCE MONITORING
Ensure adherence to national and local regulatory requirements.
Assist in preparing the company for accreditation surveys and inspections.
Develop and implement corrective action plans when deficiencies are identified.
STAFF TRAINING AND DEVELOPMENT
Educate clinical service staff on quality assurance standards, patient safety initiatives, and best practices.
Assist in the development of training programs to enhance clinical service competencies and compliance with quality standards.
Provide coaching and mentoring to clinical service staff to improve performance in areas identified through audits and evaluations.
ROCESS IMPROVEMENT
Collaborate with clinical service staff and management to develop and implement quality improvement initiatives.
Lead or participate in multidisciplinary quality improvement teams to improve patient care processes.
Facilitate the implementation of evidence-based practices and protocols to enhance patient outcomes.
PATIENT CARE EVALUATION
Evaluate patient care delivery and outcomes to ensure highquality, patient-centered care.
Address patient and family concerns regarding patient care quality, and work to resolve issues through continuous quality improvement.
DOCUMENTATION AND REPORTING
Maintain comprehensive records of quality assurance activities, audits, and outcomes.
Develop and submit detailed reports on quality assurance findings to nursing leadership and the quality assurance committee.
RISK MANAGEMENT
Identify potential risks to patient safety and implement measures to mitigate those risks.
Collaborate with risk management teams to reduce incidents and improve patient safety.
QUALIFICATIONS
Graduate of any Allied Health Course
Good people skills.
BLS Certified is a plus
Excellent verbal and written communication skills
Willing to work in shifting schedule or extended hours
In-depth knowledge of all procedures used in the management of hospitals or home care organizations
Has the compassion to serve and help patients
Strong MS 365 knowledge.
Job Type: Full-time
Benefits:
Opportunities for promotion
Paid training
br>The Patient Care Quality Officer is responsible for overseeing and improving the quality of patient care provided within the home care setting. The role includes conducting audits, analyzing data, implementing quality improvement initiatives, ensuring compliance with regulatory standards, and collaborating with the clinical service staff to improve patient outcomes.
QUALITY ASSURANCE AUDITS AND REVIEWS
Conduct regular audits remote or on-site, of documentation, patient care, and clinical procedures.
Review patient records to ensure compliance with home care policies, patient care standards, and regulatory requirements.
Monitor and evaluate infection control practices and patient safety protocols.
DATA COLLECTION AND ANALYSIS
Collect and analyze data related to patient outcomes, clinical staff performance, and service quality.
Identify trends, gaps, and areas for improvement in patient care practices.
Prepare reports and present findings to leadership for action planning.
COMPLIANCE MONITORING
Ensure adherence to national and local regulatory requirements.
Assist in preparing the company for accreditation surveys and inspections.
Develop and implement corrective action plans when deficiencies are identified.
STAFF TRAINING AND DEVELOPMENT
Educate clinical service staff on quality assurance standards, patient safety initiatives, and best practices.
Assist in the development of training programs to enhance clinical service competencies and compliance with quality standards.
Provide coaching and mentoring to clinical service staff to improve performance in areas identified through audits and evaluations.
ROCESS IMPROVEMENT
Collaborate with clinical service staff and management to develop and implement quality improvement initiatives.
Lead or participate in multidisciplinary quality improvement teams to improve patient care processes.
Facilitate the implementation of evidence-based practices and protocols to enhance patient outcomes.
PATIENT CARE EVALUATION
Evaluate patient care delivery and outcomes to ensure highquality, patient-centered care.
Address patient and family concerns regarding patient care quality, and work to resolve issues through continuous quality improvement.
DOCUMENTATION AND REPORTING
Maintain comprehensive records of quality assurance activities, audits, and outcomes.
Develop and submit detailed reports on quality assurance findings to nursing leadership and the quality assurance committee.
RISK MANAGEMENT
Identify potential risks to patient safety and implement measures to mitigate those risks.
Collaborate with risk management teams to reduce incidents and improve patient safety.
QUALIFICATIONS
Graduate of any Allied Health Course
Good people skills.
BLS Certified is a plus
Excellent verbal and written communication skills
Willing to work in shifting schedule or extended hours
In-depth knowledge of all procedures used in the management of hospitals or home care organizations
Has the compassion to serve and help patients
Strong MS 365 knowledge.
Job Type: Full-time
Benefits:
Opportunities for promotion
Paid training
This advertiser has chosen not to accept applicants from your region.
8
Medical Virtual Assistant
1000 Manila, Metropolitan Manila
Outsource Access
Posted 5 days ago
Job Viewed
Job Description
This is a remote position.
Position Summary: We are seeking a highly organized, detail-oriented Medical Virtual Assistant to support the Sleep Compliance Operations Team. This role is critical in managing and triaging inbound patient referrals, ensuring accurate data intake and seamless workflow integration across clinical operations.The ideal candidate will be proficient in Excel, comfortable navigating EMR systems, and capable of managing high-volume, repetitive tasks with consistency and accuracy. This is a non-patient-facing role but requires a strong understanding of clinical workflows and medical documentation.
Key Responsibilities:
Patient Intake & Triage
Manage inbound patient referrals through EMR and internal systems
Accurately enter and verify demographic and insurance information
Apply triage protocols based on CPAP/CCM compliance metrics
Assign patients to appropriate clinical personnel based on internal workflows
Medical Data & System Management
Reconcile patient information between EMR systems and internal platforms
Upload daily compliance reports and maintain accurate logs
Ensure HIPAA-compliant data handling and documentation
Reporting & Documentation
Maintain clear, structured, and real-time documentation of all transactions
Contribute to internal SOPs and process documentation
Provide support in developing efficient workflows and compliance tracking
Operational Workflow Execution
Process 50–80 patient referrals per day with accuracy and timeliness
Manage tasks across multiple systems and tools
Collaborate with internal teams for issue resolution or clarification
Required Qualifications:
2+ years of experience as a Medical Virtual Assistant or in a clinical admin role
Strong command of Microsoft Excel and Google Sheets
Experience with high-volume data entry and workflow management
Excellent written English and attention to detail
Highly organized and capable of self-management in a remote setting
RequirementsPreferred Qualifications:
Experience in sleep therapy, CPAP/DME workflows
Background in medical office or clinical operations (non-licensed acceptable)
Exposure to insurance verification and intake processes
Experience using CRMs or workflow platforms
Familiarity with EMR systems (preferred but not required)
Key Competencies:
Exceptional attention to detail and data accuracy
Proficient in Excel with ability to generate and interpret reports
Strong organizational and multitasking skills to manage high-volume workflows
Fast learner with strong tech adaptability across multiple platforms
Independent and process-driven, with a strong sense of accountability
Comfortable working remotely with minimal supervision in a collaborative environment
Benefits Benefits Health and Wellness: Comprehensive HMO coverage for you and your dependents. Security and Peace of Mind: Group Life Insurance Benefit to safeguard your future. Financial Flexibility: Virtual Credit Card for added convenience and purchasing power. Work-Life Balance: Generous Paid Leaves to recharge and prioritize personal time. Government Benefits: Full support for required government benefits. Supplemental Pay Types 13th Month Salary: A festive bonus to celebrate the year’s hard work. Overtime Pay: Compensation for your extra effort and time. Night Differential: Additional pay for working late hours or shifts. Incentives: Performance-based incentives to reward your contributions and achievements
This advertiser has chosen not to accept applicants from your region.
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