65 Patient Care jobs in the Philippines

Primarily attends to patients and customers in the clinic and performs a variety of tasks to ensure that services are provided in an effective and efficient manner.
br>· Candidate must be a graduate of any 4-year course br>· Preferably with at least 1 year of related experience in customer service br>· Must have excellent verbal communication skills. br>
PATIENT CARE SPECIALIST - PASAY, QUEZON CITY, ALABANG, MUNTINLUPA, MAKATI, TAGUIG, MANDALUYONG, MORATO, SHANGRILA, CLARK, GREENHILLS SAN JUAN

URGENT HIRING!
br>Our team is currently looking for a candidate who has at least the following qualifications such as;

- Graduate of any 4-year course
- With Experience in Customer Service

Salary - to be discussed

Patient Care Specialist
The Patient Care Specialist primarily attends to patients and customers in the clinic and performs a variety of tasks to ensure that services are provided in an effective and efficient manner. br>· Candidate must be a graduateof any 4-year course br>· Preferably with at least 1 year of related experience in customer service br>· Must have excellent verbal communication skills. br>Quezon City
6 days a week
Onsite
Clinic Hours: 10:00AM-5:00/7:00PM
1 Day Off (Weekday)
1 for each location
Mandaluyong
San Juan City
Makati

Qualification:
• BSN undergraduate should have at list 2-3 years or working experience. br>• BSN under board exam (Fresh graduate is accepted). < r>• Midwifery undergraduate should have at list 2-3 years or working experience. < r>• Midwifery under board exam (Fresh graduate is accepted). < r>• Active NCII passer with certificate and BLS training. < r>• For applicants with NCII certificate only they should have at list 2-3 years of < r>experience.
Job Description
Geriatric Patient
• Vital Signs Monitoring and Recording. < r>• Administer Medication with doctor’s prescription.
• Assist patient to complete his/her personal care and hygiene like: Bathing, Dressing, < r>Eating and Grooming.
• Can able to make urgent decision if there is Emergency. < r>• Arrange errand if patient has hospital appointment. < r>Pediatric Patient:
• Have knowledge how to prepare the formula milk. < r>• Sterilize the bottles feeding. < r>• Burp the newborn. < r>• Bathing. < r>• Make sure the safety of the baby. < r>• Umbilical care < r>• Vital sign monitoring

**Job Description Summary**
Responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction and maintaining all equipment models specific to a modality or modalities in the assigned area. Someone with integrity, compliance, and discipline to achieve the team's priorities.
This position is responsible in providing strong and effective technical support to Channel Partners to resolve customer equipment issues in soonest possible time, and drive customer satisfaction through Service Excellence. FE with experience to work on Patient Care Solution products is preferred (Anesthesia and Respiratory Care, Monitoring Systems, Diagnostic Cardiology, Maternal Infant Care).
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
tex
**Job Description**
**Essential Responsibilities**
+ Provides technical support to Channel Partner FEs by providing effective and accurate second opinion and recommendation to resolve issues encountered on machines on site.
+ Provides technical support to inquiries from internal GE team by providing correct or alternative part numbers to make sure that items being ordered are correct.
+ Conducts Technical Trainings for Channel Partner FEs.
+ Build credibility and trust with customers by conducting pro-active customer visits.
+ Utilize the GEHC escalation process, as needed, and work closely with regional support to define and implement corrective action plans to resolve customer issues in a timely manner.
+ Proactively engage with commercial team members to ensure they are aware of status of all unresolved issues especially for key-account customers.
+ Aids Service Leader in monitoring Channel Partner compliance to safety by performing EHS audit and monitoring FMI completion
+ Carry out other projects or tasks assigned by the Service Leader and support other tasks as needed.
+ May also perform installation, validation and maintenance on assigned equipment.
**Customer Satisfaction**
+ Build credibility and trust with customers by conducting pro-active customer visits.
+ Provide appropriate, timely, and regular communications to customer and internal key stakeholders regarding customer and equipment issues.
+ Demonstrate a sense of urgency to identify and resolve customer issues. Follow the appropriate escalation process.
+ Provide exceptional customer service by adhering to customer entitlements, setting clear expectations, meeting commitments and arrival times. Understand customer's business and competitive environment.
**Compliance**
+ Adheres to established training, quality, and safety requirements.
+ Manages company assets effectively in accordance with established GE HealthCare processes and guidelines including labor time, parts ordering and returns, tools and test equipment calibration, purchase orders, business expenditures, etc.
+ Performs all administrative duties within established regulatory timeframes (e.g. computer base training, SR/dispatch closing, PM checklist submission, Travel and expense reports, Field Modification Installation, preventative maintenance, installation documents, site and service documentation, and other related paperwork.
+ Maintain effective quality systems and programs compliant to the GE Service Quality Policy Statement.
**Teamwork**
+ Adopt, develop and implement best practices.
+ Proactively schedules activities & makes him/herself available to assist others.
+ Seeks out opportunities to increase capability and capacity (i.e. may be required to become qualified in multiple modalities, learns new tools). Assists in identifying training gaps within the team.
+ Actively seeks to mentor others.
+ Actively participates as a member of regional work team and works to improve team processes.
**Qualifications/Requirements**
+ Degree in Electronics Engineering, Computer Engineering, Information Technology, Biomedical Engineering or equivalent.
+ Minimum of 5 years field service experience
+ Excellent problem solving skills, able to think outside the box
+ Strong sense of accountability and ownership over customer issues and willingness to learn new techniques
+ Excellent customer service skills; able to deal tactfully and effectively with customers
+ Excellent verbal and written communication skills in English.
+ A good team player and can work seamlessly with cross-functional teams
+ Highly mobile and willing to be relocated anywhere in the Philippines.This position will be based in NCR
**Inclusion and Diversity**
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
#LI-ONSITE
#LI-HYBRID

As a Patient Support Specialist, you will play a vital role in supporting patients throughout their journey with Angel Rx. You’ll provide high-quality service through inbound and outbound calls, helping members understand their benefits, guiding them through our program, and ensuring they receive the care and prescriptions they need. Your empathetic communication and problem-solving skills will help foster trust and build strong relationships with the individuals we serve. Key Responsibilities Provide outstanding support to members through inbound and outbound calls, following communication scripts where applicable.Educate members about the Angel Rx program, answer questions, explain procedures, and assist with general inquiries.Build rapport with patients by being attentive, empathetic, and solution-oriented.Coordinate with doctors' offices to verify and obtain prescriptions as needed.Maintain accurate and timely documentation of all interactions using internal systems.Ensure patient confidentiality and uphold compliance standards, including HIPAA.Complete administrative tasks, including data entry and required paperwork.Contribute to continuous process improvement by suggesting updates to procedures and workflows.Manage time effectively to balance daily tasks in a fast-paced environment.RequirementsExcellent verbal and written communication skills.Strong active listening and problem-solving abilities.Empathetic, patient, and customer-focused mindset.Proven ability to build relationships and adapt to various communication styles.Self-motivated with a desire to learn and grow.Detail-oriented and highly organized with strong time management skills.Comfortable navigating technology and multiple systems.Ability to maintain professionalism under pressure.Basic data entry and documentation skills.Amenable working US hours and reporting onsite.

Preferred Experience

Background in customer service, call centers, or healthcare support roles.Previous experience as a pharmacy technician (a plus, but not required).Experience in teaching, education, or classroom support.Familiarity with Microsoft Office applications and general computer proficiency.Prior exposure to working in regulated or HIPAA-compliant environments.Benefits

Employee Benefits

Health and Wellness: Comprehensive HMO coverage for you and your dependents.Security and Peace of Mind: Group Life Insurance Benefit to safeguard your future.Financial Flexibility: Virtual Credit Card for added convenience and purchasing power.Work-Life Balance: Generous Paid Leaves to recharge and prioritize personal time.Government Benefits: Full support for required government benefits.

Supplemental Pay Types

13th Month Salary: A festive bonus to celebrate the year’s hard work.Overtime Pay: Compensation for your extra effort and time.Night Differential: Additional pay for working late hours or shifts.Incentives: Performance-based incentives to reward your contributions and achievements

Job Description:
br>We are hiring enthusiastic and compassionate individuals to join our Healthcare account team. This is an excellent opportunity for fresh graduates or career shifters who are interested in building a career in the healthcare support industry.

Key Responsibilities:

• Answer patient or member queries related to healthcare plans, benefits, and billing < r>• Assist with insurance claims processing, pre-authorizations, and account updates < r>• Coordinate with healthcare providers, facilities, or insurance companies as neede < r>• Maintain accurate and confidential patient information in compliance with HIPAA or data privacy standards < r>• Provide timely, empathetic, and professional service to every interaction < r>
Qualifications:

• Open to fresh graduates < r>• High School graduates with strong communication skills may also be considered < r>• Excellent verbal and written English communication skills < r>• Customer-service oriented and patient in handling sensitive or emotional inquiries < r>• Willing to work on-site and in shifting schedules (including holidays/weekends, if needed) < r>

We offer competitive compensation and a range of benefits to support your growth and well-being:

• Competitive salary packages < r>• Health Maintenance Organization coverage starting on Day 1 < r>• Performance-based incentives < r>• Paid training and opportunities for career advancement < r>• Life insurance and company-sponsored events < r>• 13th month pay and other supplemental bonuses

This is a remote position.

Virtual Rockstar is looking for a reliable and compassionate Medical Virtual Assistant to support a vibrant pediatric therapy clinic that specializes in occupational, speech, and developmental therapy. This is a full-time, long-term remote position for someone who is organized, tech-savvy, and experienced in working with families and children in a healthcare setting.

If you have a background in medical administration, enjoy a fast-paced environment, and want to be part of a mission-driven team, this opportunity is for you.

About the Practice

This Illinois-based clinic is dedicated to helping children thrive through play-based, personalized care. The team supports a range of developmental needs through occupational therapy, speech therapy, and more — always with a compassionate and family-centered approach.

They prioritize teamwork, communication, and a child-friendly environment, and are looking for a virtual assistant who can integrate seamlessly into their workflow, just like an in-house team member.

Why You’ll Love This Role

Join a team that truly cares about children, families, and each other

Enjoy a supportive environment where you’re treated as a valuable team member

Work remotely while being fully integrated into a passionate, purpose-driven clinic

Make a real difference in the lives of children and families through timely and caring support

Responsibilities

As a key support member of the administrative team, your responsibilities will include:

Scheduling & Intake Support

Manage new patient intakes and complete onboarding documentation

Coordinate and confirm patient appointments

Maintain and update the appointment calendar

Handle patient inquiries via phone and email professionally and promptly

Insurance & Billing Tasks

Verify insurance coverage and obtain necessary authorizations

Liaise with insurance providers regarding coverage and claims

Enter payments, track claims, and support billing-related communications

Explain billing to families in clear, supportive language

Administrative Duties

Maintain and update patient records in Practice Pro and Office 365

Coordinate with therapists to manage daily schedules

Assist with follow-ups, referrals, and personalized communication with families

Ensure privacy, professionalism, and documentation compliance across all interactions

Requirements

Experience supporting medical or pediatric therapy practices is highly preferred

Strong knowledge of insurance verification, pre-authorizations, and billing

Excellent communication skills (verbal and written)

Familiarity with tools like Practice Pro, Office 365 (Outlook, Teams, SharePoint)

Highly organized and able to prioritize tasks independently

Friendly, empathetic, and confident working directly with parents and families

Comfortable working Central Time full-time hours

Benefits

Competitive salary commensurate with experience.

Opportunities for professional development and growth.

Work in a dynamic and supportive team environment.

Make a meaningful impact by helping to build and strengthen families in the Philippines.