36 Medical Assistant jobs in the Philippines

This is a remote position.

Virtual Rockstar is looking for a reliable and compassionate Medical Virtual Assistant to support a vibrant pediatric therapy clinic that specializes in occupational, speech, and developmental therapy. This is a full-time, long-term remote position for someone who is organized, tech-savvy, and experienced in working with families and children in a healthcare setting.

If you have a background in medical administration, enjoy a fast-paced environment, and want to be part of a mission-driven team, this opportunity is for you.

This Illinois-based clinic is dedicated to helping children thrive through play-based, personalized care. The team supports a range of developmental needs through occupational therapy, speech therapy, and more — always with a compassionate and family-centered approach.

They prioritize teamwork, communication, and a child-friendly environment, and are looking for a virtual assistant who can integrate seamlessly into their workflow, just like an in-house team member.

Join a team that truly cares about children, families, and each other

Enjoy a supportive environment where you’re treated as a valuable team member

Work remotely while being fully integrated into a passionate, purpose-driven clinic

Make a real difference in the lives of children and families through timely and caring support

As a key support member of the administrative team, your responsibilities will include:

Scheduling & Intake Support

Manage new patient intakes and complete onboarding documentation

Coordinate and confirm patient appointments

Maintain and update the appointment calendar

Handle patient inquiries via phone and email professionally and promptly

Insurance & Billing Tasks

Verify insurance coverage and obtain necessary authorizations

Liaise with insurance providers regarding coverage and claims

Enter payments, track claims, and support billing-related communications

Explain billing to families in clear, supportive language

Administrative Duties

Maintain and update patient records in Practice Pro and Office 365

Coordinate with therapists to manage daily schedules

Assist with follow-ups, referrals, and personalized communication with families

Ensure privacy, professionalism, and documentation compliance across all interactions

Experience supporting medical or pediatric therapy practices is highly preferred

Strong knowledge of insurance verification, pre-authorizations, and billing

Excellent communication skills (verbal and written)

Familiarity with tools like Practice Pro, Office 365 (Outlook, Teams, SharePoint)

Highly organized and able to prioritize tasks independently

Friendly, empathetic, and confident working directly with parents and families

Comfortable working Central Time full-time hours

Competitive salary commensurate with experience.

Opportunities for professional development and growth.

Work in a dynamic and supportive team environment.

Make a meaningful impact by helping to build and strengthen families in the Philippines. 

This is a remote position.

Virtual Rockstar is hiring a Medical Virtual Assistant to support one of our U.S.-based healthcare partners — a rapidly growing physical therapy clinic that’s redefining the patient experience. This is a full-time, long-term remote position for someone who thrives in a fast-paced, team-oriented environment and is committed to high standards of service and accountability.

Founded in 2020, this physical therapy clinic is on a mission to maximize clients’ health span by improving mobility, independence, and quality of life. The team believes in meeting patients where they are, listening with empathy, solving both spoken and unspoken problems, and creating a fun, memorable experience along the way.

They aim to serve 5,000+ patients annually by 2030, and they’re building a high-performing team to make that happen.

Core Values:

People First – Always do the right thing; go the extra mile for patients and teammates

Speed Is King, Communication Is Queen – Operate with urgency and candor

Better Than Yesterday – Strive for continuous improvement every day

You won’t just be joining a business — you’ll be joining a culture that supports growth, accountability, and mutual respect.

You’ll work directly with the Office Manager as your primary point of contact and report, while also supporting the clinic owner on specific tasks. You’ll be integrated into the team's daily workflow, expected to communicate proactively, and mirror the clinic’s values in everything you do.

The team operates on Google Workspace tools (Gmail, Chat, Docs, Sheets, Drive), and you'll be considered an essential part of their operations — not just an assistant, but a true extension of the team.

Responsibilities

Manage patient scheduling, confirmations, and EMR setup

Verify insurance coverage and obtain authorizations via phone and online portals

Prepare payroll data and generate weekly reports to support leadership meetings

Perform data entry, update spreadsheets, and assist with business intelligence

Create simple social media content using Canva templates

Maintain electronic records, documents, and inboxes

Support administrative functions and assist in cross-departmental workflows

Detail-oriented, reliable, and self-motivated

Experience with insurance verification and basic billing terminology

Strong familiarity with EMRs and platforms like Go High Level, HENO, PT Wired, and Canva

Excellent communication skills and fluent in written/spoken English

Available to work U.S. Eastern Time business hours with potential flexibility

Competitive salary commensurate with experience.

Opportunities for professional development and growth.

Work in a dynamic and supportive team environment.

Make a meaningful impact by helping to build and strengthen families in the Philippines.

This is a remote position.

Virtual Rockstar is looking for a full-time Medical Virtual Assistant to support a well-established boutique physical therapy and fitness practice based in California. Known for their high-touch, individualized care, this practice has earned an outstanding reputation in the community, with strong referrals from local physicians and clients alike.

Their team is made up of highly educated and compassionate practitioners who value professionalism, respect, and excellence in care. If you’re detail-oriented, organized, and passionate about healthcare support, this is a great opportunity to join a dynamic and growing team.

This is a remote, full-time role where you will provide administrative and customer service support to help streamline operations and improve the patient experience. You’ll work closely with the Front Desk Manager and broader clinic team to manage patient communications, scheduling, insurance verifications, and various administrative functions.

Responsibilities

Reception & Patient Communication

Schedule and confirm patient appointments

Manage appointment calendar and respond to scheduling changes

Answer phone calls and respond to email inquiries

Follow up with patients after sessions

Send exercise and treatment plans as directed

Maintain accurate patient records in the EMR (WebPT)

Ensure patient confidentiality and HIPAA compliance

Coordinate with therapists and staff to manage daily schedules

Provide a friendly and responsive virtual presence to support in-clinic operations

Insurance & Billing Support

Verify patient insurance coverage

Obtain pre-authorizations as needed

Update patient files with insurance and billing details

Communicate with insurance providers to clarify benefits or resolve issues

Track pending claims and assist with appeals on denied claims

Monitor billing accuracy in both WebPT and MBO (fitness system)

Assist patients with billing and insurance-related inquiries

Administrative Assistance

Provide general admin support to the Front Desk Manager

Enter data into QuickBooks and MBO

Send appointment reminders and invoices

Maintain waitlists and prepare basic reports

Manage email correspondence and assist with document preparation

Organize files and support equipment tracking and maintenance

Occasionally assist with planning events or managing online purchases

WebPT (EMR)

MBO (Mindbody Online – fitness scheduling/payment system)

QuickBooks

Microsoft 365

Previous experience as a Medical Virtual Assistant, Medical Receptionist, or similar role

Strong communication skills and a professional, empathetic demeanor

Comfortable using EMRs and other administrative software

Knowledge of insurance verification and Medicare patient guidelines (preferred)

Highly organized with attention to detail and ability to multitask

Reliable internet connection and backup power source

Ability to work independently while staying aligned with an in-clinic team

Competitive salary commensurate with experience.

Opportunities for professional development and growth.

Work in a dynamic and supportive team environment.

Make a meaningful impact by helping to build and strengthen families in the Philippines.

This is a remote position.

Virtual Rockstar is seeking a dedicated and experienced Medical Virtual Assistant to support one of our U.S.-based clients—a family-owned pediatric therapy practice located in Georgia. This practice provides occupational therapy (OT), physical therapy (PT), and speech-language pathology (SLP) services to children from birth to 21 years of age.

The client’s values are rooted in strong Christian faith and a deep commitment to helping children overcome developmental challenges. Their core values include Compassion, Integrity, Growth, Teamwork, Perseverance, and Service. They embrace neuro-affirming and child-led approaches in every step of care.

This is a full-time, long-term remote role. The Medical Virtual Assistant will be an essential part of the administrative team, focusing on patient scheduling, communication, and insurance-related support, along with other administrative tasks to streamline clinic operations.

Responsibilities

Reception & Patient Support

Schedule and confirm patient appointments

Manage the appointment calendar

Respond to patient inquiries via phone, email, or Curogram (HIPAA-compliant platform)

Coordinate and follow up on telehealth appointments

Handle appointment rescheduling, cancellations, and no-shows

Maintain and update patient records in the EMR system (Fusion/Ensora)

Register new patients and upload documents

Insurance & Administrative Support

Verify insurance coverage and update patient files

Communicate with insurance providers to clarify benefits

Assist patients with insurance-related questions

Generate and maintain basic administrative reports (e.g., arrival percentages, advanced schedule)

Maintain a waitlist and monitor scheduling needs

Provide general administrative support as needed

Additional (Preferred, Not Required)

Assist with designing flyers or basic social media posts using Canva

Support small marketing initiatives when possible

Fusion/Ensora (EMR system)

Curogram (for HIPAA-compliant messaging and uploads)

Monday.com (for task tracking)

Microsoft 365

Canva (optional)

Proven experience as a Medical VA, Medical Receptionist, or Insurance Support Specialist

Excellent verbal and written English communication skills

Highly organized with strong attention to detail

Ability to work independently and as part of a virtual team

Comfortable navigating EMRs and various software platforms

Reliable internet and power connection is essential

Experience in pediatric or therapy-based clinics is a plus

Competitive salary commensurate with experience.

Opportunities for professional development and growth.

Work in a dynamic and supportive team environment.

Make a meaningful impact by helping to build and strengthen families in the Philippines.