199 Local Services jobs in Morong
IT Help Desk Technician (Remote)
Posted 4 days ago
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Job Description
br>Job Description
Join Intelligent Technical Solutions, a dynamic and growing company, as our IT Help Desk Technician. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.
Job Responsibilities
This role is expected to be able to resolve the following technical issues with little or no assistance:
• Workstation operating system issues of any kind. < r>• Printer issues of any kind. < r>• Standard business application (Office, etc.) issues of any kind. < r>• Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance. < r>• Basic networking troubleshooting related to desktop connectivity. < r>• Answer incoming Quick Fix calls from clients. < r>
Job Qualifications
• Proficient in supporting Office 365, MS Office, Active Directory, Adobe, endpoint cybersecurity, mobile devices, and various business applications. < r>• Experience with Windows and Mac OS troubleshooting. < r>• Prior experience in IT Helpdesk support or a similar role. < r>• Skilled in application troubleshooting, PC deployments/imaging, and user profile management. < r>• Experience with Managed Service Providers (MSPs) is highly desirable. < r>
Job Requirements
• A home office set up that meets the following: < r>
- A working computer with minimum of 8gb RAM, i5 Windows10 or macOS Big Sur.
- Stable internet connection with at least 5mbps download and upload.
- A quality headset with noise cancellation feature for meetings.
- A mobile phone that has the capacity to install the Microsoft Authentication app.
- HD webcam
- 2nd Monitor
- UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop)
• A very strong cultural fit the ITS way (Our core values will be discussed during the interview) < r>• Excellent command of the English language both spoken and written. < r>• Able to pass our online behavior and cognitive assessments. < r>• Able to work full time 40 hours a week - 8:00AM to 5:00PM, Pacific Standard Time (PST) from Monday to Friday. < r>• Able to provide NBI Clearance (for PH applicants). < r>
Compensation:
Pay rate starts at $4.59/hr to $6.89/hr and may vary by experience.
Benefits:
• Paid US Holiday < r>• Night Shift Bonus < r>• Paid Time Off (15 Vacation days per year) < r>• Health Insurance / HMO (Employee & Dependent/s) < r>• Life Insurance < r>• Dental and Vision Reimbursement < r>• Accident and Disability Coverage < r>• Company-paid training and Certification < r>• Health & Wellness Program < r>• Salary Advancement
Customer Service Representative
Posted today
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Job Description
br>- Responsible for providing support to customers by answering inquiries, resolving complaints, preparing quotations and processing orders.
- Assists walk-in customers, responds to telephone inquiries, provides answers and suggests solutions to customer needs.
- Coordinates with Territory Sales consultants and other departments in line with stocks allocations and updating of customer database.
JOB QUALIFICATIONS
- Graduate of any four (4) year course
- Customer service oriented
- Good communication skills.
PERKS AND BENEFITS
- Incentives
- Paid Training
- Paid Leaves including Birthday Leave
- Communication Allowance
- Health Card
- Life Insurance
- Free parking
- Employee Discount
Customer Service Agent
Posted today
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Job Description
1. Answer or receive customer requests via different service channels (calls/chat/hotline/mail/tickets) and provide timely and accurate solutions based on SOP. br>2. Resolve cases within the scope of authority or escalate to the appropriate team for unresolved issues.
3. Maintain records of customer interactions, process customer accounts, and file documents.
Qualifications:
1. Proven customer support or Client Service Representative experience with a customer-first mindset, and strong communication and coordination skills.
2. Proficient in computer operating systems and Office software.
3. English proficiency is preferred.
4. Strong multitasking, prioritization, and time management skills.
5. Bachelor’s degree or higher. < r>
Work Setup:
· Willing to work in McKinley, Taguig (office-based), night shift and day shift br>· Flexible to work in a shifting schedule, including weekends (Saturday & Sunday) and Holidays br>· Can start immediately
Customer Service Representative
Posted today
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Job Description
br>Completed at least 2nd year of college with 2 years BPO experience, OR
College graduates with at least 1 year BPO experience (international voice account preferred).
Excellent English communication skills (verbal and written).
Strong problem-solving skills and ability to work in a fast-paced environment.
Amenable to shifting schedules, including night shifts and weekends.
Responsibilities:
Handle inbound and outbound calls for international clients.
Provide excellent customer support by addressing inquiries, resolving issues, and delivering solutions.
Maintain accurate records of customer interactions in the system.
Collaborate with the team to achieve performance metrics and ensure high-quality service delivery.
Customer Service Representative
Posted 3 days ago
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Job Description
br>Available Positions & Qualifications:
Financial / Tech / Customer Service
At least SHS Graduate or 2nd Year College Level
Average to Excellent Communication Skills
Up to ₱24K Salary Package + Night Differential + Incentives < r>
Radio Satellite (Voice Account)
SHS/HS Graduate with 6 months
Up to ₱4K Salary Package + Night Differential + Incentives < r>Enjoy 2-WAY FREE GRAB RIDE if you have 6 months BPO Experience!
Customer Service (Voice 80% + Non-Voice 20%)
SHS/HS Grad with 6 months Customer Facing Experience
PERKS & BENEFITS
Competitive Base Salary: K < r>Night Differential Pay
Monthly Incentives
2-Way Free Grab Ride (for qualified candidates)
Training Provided (Onsite)
Fast Hiring Process
Start ASAP!
Apply Now!
Customer Service Representative
Posted 3 days ago
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Job Description
br>Answering inquiries by phone, email, chat, or in person
Providing product or service information
Handling complaints and resolving issues
Processing orders, returns, or payments
Recording customer interactions in company systems
Escalating complex problems to higher-level support
Customer Service Representative
Posted 6 days ago
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Job Description
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Customer Service Representative
Posted 7 days ago
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Job Description
br>Responsibilities:
• Handle customer inquiries, provide solutions, and resolve issues across various channels. < r>• Offer accurate information about products, services, and company policies. < r>• Process orders, returns, and account updates efficiently. < r>• Maintain high standards of customer service and satisfaction. < r>• Meet performance targets for productivity, quality, and customer satisfaction. < r>• Document interactions and transactions accurately. < r>
Qualifications:
• High school diploma or equivalent required; customer facing work experience is a plus. < r>• No prior customer service experience necessary—we provide comprehensive training!
• Attention to detail and effective problem-solving abilities. < r>• Ability to work in a fast-paced environment and adapt to changing customer needs. < r>• Proficiency with customer service tools and systems is a plus but not required. < r>
Our Awesome Benefits:
• Fix weekends Off < r>• Competitive Salary < r>• Monthly Commissions < r>• HMO with 2 FREE Dependents from Day 1 < r>• Free Coffee and Biscuits at the office < r>• Paid leaves, OT & holiday pay < r>• Government-mandated benefits & 13th-month pay < r>• Fast-Track Career Growth for top performers < r>• Life Insurance & Retirement Plan for qualified team members < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
Customer Service Representative
Posted 7 days ago
Job Viewed
Job Description
br>Responsibilities:
• Handle customer inquiries, provide solutions, and resolve issues across various channels. < r>• Offer accurate information about products, services, and company policies. < r>• Process orders, returns, and account updates efficiently. < r>• Maintain high standards of customer service and satisfaction. < r>• Meet performance targets for productivity, quality, and customer satisfaction. < r>• Document interactions and transactions accurately. < r>
Qualifications:
• High school diploma or equivalent required; customer facing work experience is a plus. < r>• No prior customer service experience necessary—we provide comprehensive training!
• Attention to detail and effective problem-solving abilities. < r>• Ability to work in a fast-paced environment and adapt to changing customer needs. < r>• Proficiency with customer service tools and systems is a plus but not required. < r>
Our Awesome Benefits:
• Fix weekends Off < r>• Competitive Salary < r>• Monthly Commissions < r>• HMO with 2 FREE Dependents from Day 1 < r>• Free Coffee and Biscuits at the office < r>• Paid leaves, OT & holiday pay < r>• Government-mandated benefits & 13th-month pay < r>• Fast-Track Career Growth for top performers < r>• Life Insurance & Retirement Plan for qualified team members < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
Customer Service Representative
Posted 7 days ago
Job Viewed
Job Description
br>Responsibilities:
• Handle customer inquiries, provide solutions, and resolve issues across various channels. < r>• Offer accurate information about products, services, and company policies. < r>• Process orders, returns, and account updates efficiently. < r>• Maintain high standards of customer service and satisfaction. < r>• Meet performance targets for productivity, quality, and customer satisfaction. < r>• Document interactions and transactions accurately. < r>
Qualifications:
• High school diploma or equivalent required; customer facing work experience is a plus. < r>• No prior customer service experience necessary—we provide comprehensive training!
• Attention to detail and effective problem-solving abilities. < r>• Ability to work in a fast-paced environment and adapt to changing customer needs. < r>• Proficiency with customer service tools and systems is a plus but not required. < r>
Our Awesome Benefits:
• Fix weekends Off < r>• Competitive Salary < r>• Monthly Commissions < r>• HMO with 2 FREE Dependents from Day 1 < r>• Free Coffee and Biscuits at the office < r>• Paid leaves, OT & holiday pay < r>• Government-mandated benefits & 13th-month pay < r>• Fast-Track Career Growth for top performers < r>• Life Insurance & Retirement Plan for qualified team members < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!