1,109 Local Services jobs in the Philippines

Help Desk Representative

NCR Atleos

Posted 6 days ago

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Job Description

**About NCR Atleos**
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
TITLE **: Help Desk Representative (II)**
GRADE **: 7**
**Position Summary & Key Areas of Responsibility**
+ Position requires the ability to act as single point of contact for NCR Atleos Financial customers with Incident Management Services
+ 7x24 monitoring of customer's ATM/ABM network across Canada, which includes six different time zones
+ Accountable for continuously receiving and handling high volumes of customer calls
+ Responsible for service requests from customers and resolution of problems; Generate daily and weekly incident reports; Review incident history to determine recurring faults
+ Determine alert priority based on documented processes and guidelines
+ Use tools to remotely access customer equipment to diagnose and resolve customer problems
+ Document, verify and make appropriate corrections to the incident record and customer profile; Updates work orders and provides status information
+ Escalate customer problems both internally and externally, as required and according to defined escalation paths
+ Acquire and maintain current knowledge of relevant product offerings and support policies
+ Participate in special projects as assigned to continuously improve processes, tools, systems and organization
+ Enhance and develop quality support methods and communication skills through coaching, feedback, and other developmental approaches
+ Work with Support Specialists to coordinate and quickly resolve customer issues; provide regular updates to customers as efforts for resolution progress
+ Contribute as a team member; participate in objective setting, performance management, reward and recognition programs
+ Requires rotation in work hours involving weekends and holidays
**Basic Qualifications**
+ Bachelor's degree
+ Bilingual (English/French)
+ The candidate will have an aptitude for providing positive customer service and good communication skills (written & spoken)
+ Knowledge of Automated Banking Machines (ATM/ABM)
+ Keyboard proficiency and understanding of Windows-based applications/tools
**Preferred Qualifications**
+ Previous experience in a Customer Support and/or Helpdesk environment
+ 1+ years of related experience
+ Self-driven and results oriented; Ability to work under pressure within flexible working hours
+ Communication skills: Ability to effectively communicate with customers while protecting the company's position, ability to gather, organize and present information in a focused and concise manner, ability to listen and foster open communication
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
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Finance Help Desk Agent

Sapient Ph

Posted 7 days ago

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Job Description

Easy and Fast One-day Hiring process! Earn up to 25k monthly plus more benefits! We are looking for a Credit and Collection Agent in our Metro Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!
br>Responsibilities:
• Manage financial transactions and handle inquiries with accuracy and efficiency. < r>• Provide financial advice and guidance based on client needs. < r>• Resolve client concerns and disputes promptly. < r>• Ensure adherence to regulations and data security protocols. < r>• Maintain accurate records of financial transactions and client interactions. < r>• Contribute to the overall success of the financial services department by meeting performance targets. < r>

Qualifications:
• High school diploma or equivalent < r>• Good communication and interpersonal skills < r>• Excellent problem-solving and decision-making abilities < r>• Ability to thrive in a fast-paced and dynamic environment < r>

Our Awesome Benefits:
• Fix weekends Off < r>• Competitive Salary < r>• Monthly Commissions < r>• HMO with 2 FREE Dependents from Day 1 < r>• Paid leaves, OT & holiday pay < r>• Free Coffee and Biscuits at the office < r>• Government-mandated benefits & 13th-month pay < r>

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
This advertiser has chosen not to accept applicants from your region.

Finance Help Desk Agent

Sapient Global Services

Posted 9 days ago

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Job Description

Easy and Fast One-day Hiring process! Earn up to 25k monthly plus more benefits! We are looking for a Credit and Collection Agent in our Metro Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!
br>Responsibilities:
• Manage financial transactions and handle inquiries with accuracy and efficiency. < r>• Provide financial advice and guidance based on client needs. < r>• Resolve client concerns and disputes promptly. < r>• Ensure adherence to regulations and data security protocols. < r>• Maintain accurate records of financial transactions and client interactions. < r>• Contribute to the overall success of the financial services department by meeting performance targets. < r>

Qualifications:
• High school diploma or equivalent < r>• Good communication and interpersonal skills < r>• Excellent problem-solving and decision-making abilities < r>• Ability to thrive in a fast-paced and dynamic environment < r>

Our Awesome Benefits:
• Fix weekends Off < r>• Competitive Salary < r>• Monthly Commissions < r>• HMO with 2 FREE Dependents from Day 1 < r>• Paid leaves, OT & holiday pay < r>• Free Coffee and Biscuits at the office < r>• Government-mandated benefits & 13th-month pay < r>

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
This advertiser has chosen not to accept applicants from your region.

IT Help Desk Technician (Remote)

Makati, National Capital Region Intelligent Technical Solutions (ITS)

Posted 5 days ago

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Job Description

Start Date: January 2025
br>Job Description

Join Intelligent Technical Solutions, a dynamic and growing company, as our IT Help Desk Technician. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.

Job Responsibilities
This role is expected to be able to resolve the following technical issues with little or no assistance:

• Workstation operating system issues of any kind. < r>• Printer issues of any kind. < r>• Standard business application (Office, etc.) issues of any kind. < r>• Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance. < r>• Basic networking troubleshooting related to desktop connectivity. < r>• Answer incoming Quick Fix calls from clients. < r>
Job Qualifications

• Proficient in supporting Office 365, MS Office, Active Directory, Adobe, endpoint cybersecurity, mobile devices, and various business applications. < r>• Experience with Windows and Mac OS troubleshooting. < r>• Prior experience in IT Helpdesk support or a similar role. < r>• Skilled in application troubleshooting, PC deployments/imaging, and user profile management. < r>• Experience with Managed Service Providers (MSPs) is highly desirable. < r>
Job Requirements

• A home office set up that meets the following: < r>
- A working computer with minimum of 8gb RAM, i5 Windows10 or macOS Big Sur.
- Stable internet connection with at least 5mbps download and upload.
- A quality headset with noise cancellation feature for meetings.
- A mobile phone that has the capacity to install the Microsoft Authentication app.
- HD webcam
- 2nd Monitor
- UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop)

• A very strong cultural fit the ITS way (Our core values will be discussed during the interview) < r>• Excellent command of the English language both spoken and written. < r>• Able to pass our online behavior and cognitive assessments. < r>• Able to work full time 40 hours a week - 8:00AM to 5:00PM, Pacific Standard Time (PST) from Monday to Friday. < r>• Able to provide NBI Clearance (for PH applicants). < r>
Compensation:
Pay rate starts at $4.59/hr to $6.89/hr and may vary by experience.

Benefits:

• Paid US Holiday < r>• Night Shift Bonus < r>• Paid Time Off (15 Vacation days per year) < r>• Health Insurance / HMO (Employee & Dependent/s) < r>• Life Insurance < r>• Dental and Vision Reimbursement < r>• Accident and Disability Coverage < r>• Company-paid training and Certification < r>• Health & Wellness Program < r>• Salary Advancement
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Brand Manager (Broadband Service Provider)

General Trias, Cavite Dempsey Resource Management Inc.

Posted 25 days ago

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Job Description

• Bachelor’s degree in marketing and advertising, business, or related field
● With 3-5 years of experience in the related field br>● With adequate knowledge in using various drawing/graphic design software, digital < r>photography, video editing and marketing writing
● Has experience with digital marketing and social media advertisement < r>● Has experience in conducting brand strategy research and market study < r>● Has good presentations skills & exceptionally strong interpersonal skills, team player, < r>creative and innovative
● Can work with a minimal supervision < r>● Telco or ISP background is an advantage < r>
SALARY RANGE:
50,000 – 60,000 < r>
WORK LOCATION:
Main office is located in Dasmariñas, Cavite. However, as the role will be handling the FIBERBLAZE Group, the Brand Manager is expected to visit affiliated companies in General Trias, Trece Martires, Imus, GMA, Naic, Silang, and San Pedro, Laguna. br>
WORK SCHEDULE:
8 hours per day, 6 days a week.
Work-from-home arrangement every Saturday, unless onsite presence is required by the company.
Upon regularization, the employee will be entitled to two (2) work-from-home days per week.
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Brand Manager (Broadband Service Provider)

Cavite, Cavite Dempsey

Posted 27 days ago

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Job Description

Qualifications:
● Bachelor’s degree in marketing and advertising, business, or related field br>● With 3-5 years of experience in the related field < r>● With adequate knowledge in using various drawing/graphic design software, digital < r>photography, video editing and marketing writing
● Has experience with digital marketing and social media advertisement < r>● Has experience in conducting brand strategy research and market study < r>● Has good presentations skills & exceptionally strong interpersonal skills, team player, < r>creative and innovative
● Can work with a minimal supervision < r>● Telco or ISP background is an advantage < r>

SALARY RANGE: PHP 50,000 – PHP 60,000 < r>
WORK LOCATIONS: Main office is located in Dasmariñas, Cavite. However, as the role will be handling the FIBERBLAZE Group, the Brand Manager is expected to visit affiliated companies in General Trias, Trece Martires, Imus, GMA, Naic, Silang, and San Pedro, Laguna. br>
WORK SCHEDULE: 8 hours per day, 6 days a week.
Work-from-home arrangement every Saturday, unless onsite presence is required by the company.
Upon regularization, the employee will be entitled to two (2) work-from-home days per week.
This advertiser has chosen not to accept applicants from your region.

Brand Manager (Broadband Service Provider)

National Capital Region, National Capital Region DEMPSEY RESOURCE MANAGEMENT INC

Posted 27 days ago

Job Viewed

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Job Description

Qualifications:
● Bachelor’s degree in marketing and advertising, business, or related field br>● With 3-5 years of experience in the related field < r>● With adequate knowledge in using various drawing/graphic design software, digital < r>photography, video editing and marketing writing
● Has experience with digital marketing and social media advertisement < r>● Has experience in conducting brand strategy research and market study < r>● Has good presentations skills & exceptionally strong interpersonal skills, team player, creative and innovative < r>● Can work with a minimal supervision < r>● Telco or ISP background is an advantage < r>
SALARY RANGE: PHP 50,000 – PHP 60,000 < r>WORK LOCATIONS: Main office is located in Dasmariñas, Cavite. However, as the role will be handling the FIBERBLAZE Group, the Brand Manager is expected to visit affiliated companies in General Trias, Trece Martires, Imus, GMA, Naic, Silang, and San Pedro, Laguna. br>
WORK SCHEDULE: 8 hours per day, 6 days a week.
Work-from-home arrangement every Saturday, unless onsite presence is required by the company.
Upon regularization, the employee will be entitled to two (2) work-from-home days per week.
This advertiser has chosen not to accept applicants from your region.
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Regional Sales Manager, Service Provider & Telco

Palo Alto Networks

Posted 14 days ago

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Job Description

**Our Mission**
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
**Who We Are**
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
**Your Career**
The Regional Sales Manager is a significant driver of company revenue and growth. As an experienced and dynamic sales professional, you're responsible for leading and driving sales engagements. You're motivated by the desire to solve critical challenges facing our customer's secure environment, so you're prepared to connect them with a solution for every stage of threat prevention.
You'll be responsible for meeting and exceeding your quota by crafting and implementing strategic territory plans targeting deployments of the Palo Alto Networks Next Generation Security Platform. This is a unique opportunity for a closer with a go-getter mentality to win business and market share by actively displacing competing technologies.
Palo Alto Networks is leading the charge in platformization, offering best-in-breed solutions that enable customers to build a truly zero-trust security architecture and navigate critical transformations. To ensure our sales team is equipped to guide customers, we've developed FLIGHT, an immersive onboarding program. Flight blends virtual and in-person learning at our headquarters, where new sales hires will participate in dynamic cohorts, fully dedicated to their training without customer distractions. This focused approach ensures they emerge as well-prepared sales professionals, ready to help customers leverage our comprehensive portfolio.
**Your Impact**
+ As a Regional Sales Manager, you will drive and orchestrate complex sales cycles and work with our internal partners and teams to best serve the customer
+ Bring your experience and consultative selling skills to initiate long-standing relationships with prospective customers and executive sponsors
+ Your focus will be to create and implement strategic account plans focused on attaining enterprise-wide deployments
+ Understanding of the strategic competitive landscape and customer needs so you can effectively position Palo Alto Networks
+ Engage a programmatic approach to demand to generate, develop, and expand your territory
+ Leverage prospect stories to create a compelling value proposition with insights into value for that specific account.
+ Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services
+ Travel as necessary within your territory, and to company-wide meeting
**Your Experience**
+ Experience and knowledge of SaaS-based architectures, ideally in a networking and/or security context
+ Experience cultivating mutually beneficial relationships with our channel partners to bring channel-centric go-to-market approach for our customers
+ Have and able to lead all aspects of the sales cycle with the ability to uncover, qualifying, developing, and closing new, white-space territories and accounts
+ Possess a successful track record selling complex-solutions
+ Excellent time management skills, and work with high levels of autonomy and self-direction
+ Highly competitive, ramp quickly, extremely adaptive, and pride yourself on exceeding production goal
**The Team**
Palo Alto Networks has brought technology to market that is reshaping the cybersecurity threat and protection landscape. Our ability to protect digital transactions is limited only by our ability to establish relationships with our potential customers and help them understand how our products can protect their environments. This is where our sales teams come in. Our sales team members work together with large organizations to keep their digital information safe. Our passionate sales teams educate, inspire, and empower our potential clients.
As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks that isn't committed to your success - with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. You're an amazing sales person - you're just looking for something more substantial and challenging as your next step.
**Our Commitment**
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
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Customer Service

National Capital Region, National Capital Region Peridou Inc.

Posted 15 days ago

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Job Description

Responding promptly and professionally to customer inquiries, complaints, and requests via phone, email, and other communication channels, experience in live selling is an advantage.
br>Troubleshooting and resolving customer issues in a timely and effective manner

Maintaining accurate records and documentation of all customer interactions

Identifying opportunities to improve customer satisfaction and implementing strategies to enhance the overall customer experience

Collaborating with cross-functional teams to ensure seamless service delivery

Providing feedback and recommendations to management to drive continuous improvement

What we're looking for

Excellent communication and interpersonal skills, with a strong focus on customer service

Proven experience in a customer-facing role, preferably in the client & sales administration industry

Ability to multitask, priorities, and work effectively in a fast-paced environment

Strong problem-solving and critical thinking skills to address and resolve customer issues

Proficient in using relevant software and technology to support customer service activities

A team player with a positive attitude and a willingness to learn and grow

What we offer

At Peridou Inc., we are committed to providing our employees with a rewarding and fulfilling work experience. Some of the key benefits and perks of working with us include:

Competitive salary and performance-based incentives

Opportunities for career development and professional growth

Flexible work arrangements and a positive work-life balance

A collaborative and supportive team environment
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Customer Service

Pampanga, Pampanga Global Support

Posted 19 days ago

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Job Description

An outsourcing company provides business process or other operational tasks to a third-party company or individual, allowing the original company to focus on its core competencies. This practice can lead to cost savings, access to specialized skills, and increased efficiency
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