55 Hospitality jobs in Iloilo

About the role

We are seeking a talented and dedicated Customer Service Representative to join our dynamic team at Sagility Iloilo. In this full-time role, you will be responsible for providing exceptional customer service and support to our valued healthcare clients.

What you'll be doing

• Respond to inbound customer inquiries and requests via phone, email, and chat channels
• Provide accurate and efficient resolution of customer issues and concerns
• Maintain detailed records of customer interactions and document case resolutions
• Assist with processing claims, billing inquiries, and account updates
• Collaborate with team members to improve customer experience and identify process improvements
• Adhere to all company policies, procedures, and quality standards

What we're looking for

• College graduate (no work experience required)

• At least 2nd-year college (72 units) with 6 months of work experience

• Previous experience in a customer service or call centre role is preferred
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical abilities
• Proficiency in using computer systems and software
• Ability to work in a fast-paced, dynamic environment
• A genuine passion for delivering exceptional customer service

What we offer

At Sagility Iloilo we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

- Comprehensive health insurance coverage- Opportunities for career development and advancement- Paid time off and flexible work arrangements- Ongoing training and development programs- Team-building and social activities

About us

Sagility Iloilo is a leading provider of customer service and business process outsourcing solutions. With a focus on innovation, technology, and customer-centricity, we partner with organizations across various industries to deliver exceptional service and drive business growth. Our team of dedicated professionals is passionate about creating positive experiences for our clients and their customers.

If you are excited about the prospect of joining our team and contributing to our success, we encourage you to apply now.

A game-changing career powered by YOU

We're Concentrix, a global technology and services leader that powers the brands you actually use every day. Think cutting-edge tech, innovative solutions, and working with some of the coolest companies around.

We're not just another job – we're a community of game-changers shaping the future of tech, finance, travel, and more.

As an Advisor, you'll join the movement powering the brands that define tomorrow. Let's challenge the status quo together Sounds exciting? Read on

Why You'll Love Working at Concentrix

We'll equip you with cutting-edge tech and top-tier training to dominate in your role. At Concentrix, career growth is a real thing. Most of our leaders started right where you are We are so rooting for your success story.

We offer mind-blowing benefits, exclusive discounts, and company programs that will make you say WOW

We got perks that support your unique style and help you crush your career goals. Here's a glimpse of what awaits you:

• Full paid communication, culture, and product-specific training
• Education Assistance Program
• Exclusive discounts from our partner establishments
• Referral bonus opportunities
• Mental Wellness Programs
• Career development programs, specialized courses, and language classes
• HMO, life insurance, leave conversion, and many more

Make a Real Impact with us as a Customer Experience Solutions Advisor

Think You've Got What It Takes?

• College graduate with or without experience in Customer Solutions roles
• At least six (6) months of background in the Customer Experience Solutions industry
• Good English communication skills
• Excellent customer service, problem-solving, and multitasking skills
• Superb computer skills
• Willing to work on shifting schedules

Even if you don't check every box, we encourage you to apply. Let's see what amazing things we can accomplish together

Ready, set, unlock the best version of you

This could be your next big thing. Start your Concentrix journey today and see why we're a top employer of choice by 440,000+ game-changers worldwide.

Concentrix is an equal opportunity employer

We're proudly united team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, gender identity, sexual orientation, religion, ethnicity, family or parental status, national, origin, disability, or any other classification protected by applicable national laws.

Are you game see what it's REALLY like to work at Concentrix? Check us out on Facebook & TikTok @ConcentrixPH, or visit to see how we roll. Expect it to be epic

Job description:

Minimum Qualifications:

-College Level

-Minimum of 6 months CSR Voice experience in the BPO industry

-Fintech experience acceptable

-Willing to work in rotating shifts

-Can work in ILO ILO City

Job Types: Full-time, Permanent

Benefits:

• Paid training

Language:

• English (Preferred)

Work Location: In person

Qualifications:

* Fresh graduates are encouraged to apply

* Applicants must be either High School or Senior High School graduates

* Must be willing to work onsite

* Must be willing to work a night shift schedule

* Amenable to full-time employment

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php18, Php23,000.00 per month

Benefits:

• Health insurance
• Paid training

Work Location: In person

About the role

Join the dynamic team at Talent Outsourcing Channel Solutions' as a Customer Service Agent in our healthcare associates department. This full-time role is located in Iloilo City, Iloilo, and will involve providing exceptional customer service to our valued clients. As a key member of our customer service team, you will play a vital role in ensuring customer satisfaction and contributing to the overall success of the organisation.

What you'll be doing

1. Respond to customer inquiries and concerns via phone, email, and other communication channels
2. Provide accurate and timely information to customers about products, services, and policies
3. Assist customers with problem-solving and troubleshooting
4. Maintain detailed records of customer interactions and follow up as needed
5. Collaborate with cross-functional teams to ensure seamless customer experiences
6. Continuously seek ways to improve customer service processes and procedures
7. Adhere to company policies, procedures, and quality standards

What we're looking for

1. Strong customer service skills with a passion for helping others
2. At least with or without BPO experience in a customer service or call centre role are welcome to apply
3. Excellent communication and interpersonal abilities
4. Problem-solving and critical thinking skills
5. Proficiency in using relevant software and technology
6. Experience in a call centre or customer service environment, preferably in the healthcare industry
7. Adaptability and the ability to work in a fast-paced, dynamic environment
8. A positive, team-oriented attitude

What we offer

At Talent Outsourcing Channel Solutions', we are committed to providing our employees with a rewarding and fulfilling work experience. Some of the key benefits you can expect include:

1. Competitive salary and bonus opportunities
2. Comprehensive health and wellness benefits
3. Opportunities for career development and advancement
4. Supportive and collaborative work environment
5. Flexible work arrangements and work-life balance initiatives

About us

Talent Outsourcing Channel Solutions' is a leading provider of integrated business solutions, including customer service and contact centre services. Our mission is to empower our clients to deliver exceptional experiences to their customers. With a strong focus on innovation, technology, and employee development, we are committed to creating a workplace that fosters growth, collaboration, and excellence.

If you're ready to take the next step in your career and join a dynamic, forward-thinking organisation, apply now.

Specific Duties and Responsibilities

The following are the specific duties and responsibilities of the Customer Service Representative

• Back-order Inquiries
• Billing Questions and Issue
• Cancellation of orders
• Referring to the manufacturer
• Following up on orders or concerns
• Product Inquiries
• Return and exchange questions and processes
• Return requests for faulty products or size issues
• Refunds for items
• Correcting Shipping errors
• Offering Substitutes for items that are out of stock.
• Basic Tech Support for items
• Tracking inquiry
• Warranty request/claim
• Wholesale Inquiries
• Sales
• Payment processing

Requirements

• Minimum 1 yr Customer experience
• Prior knowledge of Retail Ops or similar order processing system a plus
• Ability to learn quickly
• Positive attitude
• Desire to help customers
• Strong written skills
• Quick learner who can pay attention to detail
• Ability to work well in a team
• Preferably with prior data entry or CSR experienced

Role Overview
PIC - Philippines, a Genus company, has an exciting opportunity. We are looking for a Customer Service Officer who is responsible for ensuring that the right animals are delivered in the most cost efficient way from source farm to customer farm.

You Will
Consolidate availability and sales forecast reports

Flag excess gilts and boars availability to Account Managers and coordinate updated orders with Contract Production Officers in the source farms

Submit monthly forecast reports to key internal and external customers

Secure government permits necessary to transport animals from source farm to customer farms

Arrange the animal transport from source farm to customer farm and tracks animal movement until arrival to customer farm

Provide month end transport cost on animal deliveries

Review and route QAR for approval

Process third party delivery truck billings

Train third party truckers' staff on PIC protocols and audit for compliance

Monitor third party truckers' compliance to contract terms and agreed SLA

Other tasks that may be assigned by manager

Requirements
Qualifications: (required)

• At least 3 years experience as logistics & transport officer
• Must have knowledge of the different mode of transport and delivery, technological advances and best practices in the field of logistics;
• Has a customer focused mentality and possesses strong problem solving and analytical skills
• Above average planning and organisation skills
• Solid communication and coordination skills
• Intermediate knowledge of MS office application such as word, excel, powerpoint
• Willingness to adopt flexible work schedule (e.g. outside the normal 8 to 5pm shift)

Preferred Qualifications & Experience:

• Graduate of logistics/transport or related course
• Work experience in a logistics company is an advantage

Business Overview
Genus
is an agricultural biotechnology pioneer. We are a global FTSE 250 company, headquartered in the UK, and listed on the London Stock Exchange. Genus PLC has a presence in over 70 countries and a global workforce of over 3,000 employees and growing. We are a worldwide leader in porcine and bovine animal genetics, partnering with farmers to transform how we nourish the world – a mission that is important to a sustainable future.

PIC
, our swine division, currently supplies over 70% of the world's top pork producers. We directly employ people in 18 countries worldwide, and our products are available in more than 50 countries across the globe. We are a diverse team, ranging from scientists to sales teams, production personnel to customer service, and are all united by a passion for producing nutritious, affordable pork and a commitment to continuous improvement.

Our vision is clear:
Pioneering animal genetic improvement to sustainably nourish the world.
Benefits Overview
At Genus, we offer a competitive salary. Benefits include health insurance for employee and dependents, life insurance, annual vacation and sick leave credits, competitive retirement/savings plan, annual company incentive, work uniforms This position will have the opportunity for growth. We are constantly evaluating our offerings to ensure we stay competitive.

Equal Employment Opportunities
Genus is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Genus prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Genus conforms to the spirit as well as to the letter of all applicable laws and regulations.

Neksjob Iloilo is hiring a Full time Customer Service Agent role in Mandurriao, Western Visayas. Apply now to be part of our team.

Job summary:

• Flexible hours available
• 1 year of relevant work experience required for this role
• Expected salary: ₱25,000 per month

REQUIREMENTS:

• High School Graduate/SHS Graduate

• Basic computer navigation skills

-Confident in speaking english

Perks:

• Competitive salary package, company bonuses, and performance incentives

• Night differential

• Loyalty, Christmas gift, inclusion, and diversity benefits

• Paid sick and vacation leaves

• HMO coverage

• Life insurance

• Retirement plan

We are looking for a dedicated and detail-oriented Legal Intake Specialist to join our growing team. The ideal candidate will be responsible for managing client communications through multiple channels, ensuring a seamless and professional intake process for legal inquiries. This is a full-time, permanent position with competitive compensation and comprehensive benefits.

Qualifications:

Minimum of 1 year of Sales or Upselling experience.

Experience handling Inbound and Outbound Calls

Strong product knowledge and industry experience

Excellent oral and written communication skills

Strong interpersonal and customer service skills

No record of AWOL or attendance issues

Must have available Certificate of Employment (COE) and/or Exit Clearance

Compensation and Benefits:

• Earn up to Php33,000–Php36,000 per month
• Free HMO
• All government-mandated benefits
• Company events
• Life insurance
• Paid training

Application Reminder:

Please complete your applicant profile and assessments before proceeding. One of our Recruitment Team members will reach out to you once you're shortlisted for this role.

Job Type: Full-time

Pay: Php33, Php36,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Education:

• Bachelor's (Preferred)

Experience:

• Customer Service Representative: 1 year (Required)
• Sales or Upselling: 1 year (Required)

Language:

• English (Required)

Location:

• Iloilo City 5000 P06 (Required)

Work Location: In person