1928 Hospitality jobs in Angono

Join our dynamic team as a Customer Service Representative for the travel and hospitality industry. This full-time position offers the convenience of a dayshift schedule with weekends off, allowing you to maintain a healthy work-life balance. Based in Taguig City, Metro Manila, you will be a key customer-facing member of our growing organisation, providing exceptional service to our valued clients.

What you'll be doing

• Handling inbound calls from customers and providing prompt, efficient, and friendly assistance
• Addressing customer inquiries, complaints, and concerns in a professional and empathetic manner
• Providing up-to-date information on travel packages, hotel bookings, and related services
• Facilitating bookings, modifications, and cancellations with attention to detail
• Maintaining accurate records and documentation of customer interactions
• Collaborating with cross-functional teams to ensure seamless customer experiences
• Adhering to company policies, procedures, and service level agreements

What we're looking for

• At least 1 year of GDS experience. Sabre GDS is a plus.
• Excellent communication and interpersonal skills, with the ability to build rapport with customers
• Strong problem-solving and critical thinking skills to handle a variety of customer inquiries
• Previous experience in a customer service or call centre role, preferably in the travel or hospitality industry
• Ability to work in a fast-paced environment and adapt to changing customer needs
• Commitment to providing exceptional customer service and a genuine interest in the travel and tourism industry

Are you interested for this position? Just click, APPLY NOW button.

If you wish for your application to be prioritized, you may set your preferred schedule here:

Ready to embark on an exciting customer service journey with us? Apply now and be part of our growing team

About the role

We are seeking a talented and customer-focused Customer Service Representative (CSR) to join our growing Travel and Hospitality team. This is a full-time role based in Taguig City, Metro Manila, with a convenient dayshift schedule and weekends off. As a Travel and Hospitality CSR, you will be the first point of contact for our valued customers, providing exceptional service and support to ensure their travel experiences are seamless and memorable.

What you'll be doing

1. Responding to inbound customer calls and inquiries in a friendly and professional manner
2. Providing detailed information about travel products, services and policies
3. Handling customer bookings, modifications and cancellations with efficiency and care
4. Resolving customer complaints and escalating issues as needed to ensure customer satisfaction
5. Maintaining accurate records and documentation of all customer interactions
6. Collaborating with cross-functional teams to address customer needs
7. Continuously learning about new products, services and industry trends to provide the best possible customer experience

What we're looking for

1. At least 1 year of GDS experience. Sabre GDS is a plus.
2. Excellent communication and interpersonal skills, with the ability to listen, empathise and respond effectively to customer needs
3. Strong problem-solving and decision-making skills, with the ability to think critically and resolve issues in a timely manner
4. Proficient in English, both verbal and written, with the ability to communicate clearly and professionally
5. Familiarity with travel booking systems and industry terminology is preferred
6. A positive, enthusiastic and customer-centric attitude
7. Ability to work in a fast-paced, dynamic environment and adapt to changing priorities

If you are excited about the prospect of joining our dynamic team and contributing to our continued success, we encourage you to apply now

Massive hiring for Customer Support representative for our Travel and Hospitality account. This is a full-time position based in Taguig City, Metro Manila, with a dayshift schedule and weekends off. As a Customer Support professional, you will be responsible for providing exceptional service to our clients in the travel and hospitality industry.

What you'll be doing

1. Responding to customer inquiries and resolving issues via phone, email, and chat
2. Performing data entry and basic administrative tasks to support customer transactions
3. Identifying opportunities to improve the customer experience and providing feedback to the management team
4. Maintaining a positive, professional, and courteous demeanor when interacting with customers
5. Adhering to company policies, procedures, and quality standards

What we're looking for

1. Excellent communication and interpersonal skills, with the ability to listen and respond effectively
2. Strong problem-solving and decision-making abilities to handle a variety of customer inquiries
3. Proficient in using computer systems and various software applications
4. Previous experience in a customer service or call centre role, preferably in the travel or hospitality industry
5. A positive and motivated attitude with a genuine desire to provide exceptional customer service

Apply now for this exciting opportunity to join our team and be a part of our continued success

About the Role

Apply your client service skills to financial advising, remotely and with flexible hours.

What You'll Do

• Online sessions

• Recommend financial products

• Manage client support

• Work 2–3 hrs/day

What We Offer

• WFH role

• Commission-based pay

• Training provided

• Flexible hours

Apply now.

Location:

McKinley, Taguig City – Onsite

Job Type:

Full-time

Salary Package:

₱35,000 – ₱5,000 per month

• ,000 Quarterly Retention Bonus

Job Highlights:

Daytime schedule

Weekends off

Competitive salary package + quarterly retention bonus

Great career growth in the Travel & Hospitality industry

Qualifications:

• At least 1 year of GDS experience (Sabre GDS is a strong advantage)
• Strong background in Travel & Hospitality support
• Excellent communication and customer service skills
• Willing to work onsite in McKinley, Taguig

Job Responsibilities:

• Provide travel and hospitality support to customers through reservation management and booking assistance
• Handle GDS-related tasks such as flight, hotel, and itinerary arrangements
• Ensure accuracy and efficiency in handling customer requests
• Deliver excellent customer service while meeting company standards

Job Type: Full-time

Pay: Php35, Php45,000.00 per month

Benefits:

• Flexible schedule
• Paid training
• Pay raise
• Transportation service provided

Work Location: In person

• Coordinate and inquire rates and charges from overseas agents, shipping lines, and airlines for both air and sea import shipments.
• Prepare and provide timely and competitive quotations to clients based on their inquiries, specifically for assigned in-house key accounts.
• Process and manage bookings for import shipments related to assigned in-house key accounts, ensuring accurate and on-time handling.
• Conduct telemarketing and sales call visit activities to secure new clients and expand business with existing accounts, in line with company growth objectives.
• Prepare and submit monthly production reports to the immediate superior, reflecting account activity, quotations given bookings handled and secures business/lanes.
• Maintain strong communication and coordination with clients, agents, and internal teams to ensure excellent customer service and operational support.

Any other tasks that may be assigned.

Qualifications :

-Graduate of any business course.

-At least 1 year experience in import/export customer service or freight forwarding operations

-Cooperative, work oriented, focused, fast learner, initiative, efficient and must be computer literate.

Job Type: Full-time

Pay: From Php20,000.00 per month

Work Location: In person

Grow your career in the financial industry Join us as a CSR for our Financial Account.

Location: BGC

Qualifications:

• Completed at least 1st year in college with no back subjects
• Minimum 18 months Customer Service (Fraud/Financial/Banking/Telco Account) BPO work experience
• Good Communication Skills
• With no issues working onsite 100% in our BGC, Taguig office
• With no issues working on night shifts, shifting schedule, weekends & holidays

Perks and Benefits:

• Earn up to 30K Salary Package
• Quarterly Performance Bonus
• 24 Leaves annually
• Competitive HMO and Life Insurance for the employee and 2 eligible dependents upon hire
• Outstanding career development opportunities and fast track career progression
• Enjoy a fair work-life balance.
• Learning and Development Training
• We value Inclusion and Diversity

Send your application now to

You may also send your resume to Viber:

Job Types: Full-time, Permanent

Pay: Up to Php30,000.00 per month

Benefits:

• Company events
• Health insurance
• Life insurance

Application Question(s):

• Highest educational attainment:
• Total experience in BPO international voice account:
• Total experience in BPO Financial account:

Language:

• English (Required)

Work Location: In person

Are you ready to make an impact? Join Infosys BPM as a Customer Service Specialist and jumpstart your career

Key Responsibilities:

• Respond to customer queries and provide assistance with questions and concerns
• Follow up with customers to ensure full resolution of issues
• Run reports to analyze common complaints and problems
• Use knowledge base information to address inquiries and escalate to a supervisor or lead when information is unclear or unavailable

Job Highlights:

• Competitive salary package
• HMO for employee and 2 dependents
• Performance bonus
• Career development opportunities

Qualifications

• At least 1st year completed in college
• Minimum 18 months Customer Service (Fraud/Financial/Banking/Telco Account) BPO work experience
• We are open for High School Graduate with a minimum of 4 years BPO working experience
• Good communication skills
• With no issues working onsite 100% in our BGC, Taguig office
• With no issues working on night shifts, shifting schedule, weekends & holidays

Why Infosys BPM Philippines:

• Quarterly Performance Bonus
• 24 Leaves annually
• Competitive HMO and Life Insurance for the employee and 2 eligible dependents upon hire
• Outstanding career development opportunities and fast track career progression
• Enjoy a fair work-life balance.
• Learning and Development Trainings
• We value Inclusion and Diversity
• Great Place to Work Certified

"We value Diversity, Equity, and Belongingness. Infosys values diversity and belongingness and is committed to the principles of being an equal employment employer. Therefore, Infosys complies with all applicable laws prohibiting discrimination or harassment against any applicant or employee. This prohibition includes without limitation discrimination or harassment based on race, color, gender, national origin, religion, creed, disability, covered veteran status, genetic information, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, marital status, citizenship status, ancestry, and any other personal characteristic protected by applicable law. This also applies to all personnel actions, including but not limited to recruitment, hiring, placement, promotion, transfer, separation, compensation, benefits, training, and education. #Infosys #InfosysBPM #KaInfoscion #GreatPlaceToWork #INFYBPMPhilippines #JoinINFYBPMPhilippines #LifeAtINFYBPMPhilippines"

Are you ready to make an impact?
Join Infosys BPM as a Customer Service Specialist
and jumpstart your career

Key Responsibilities:

• Respond to customer queries and provide assistance with questions and concerns
• Follow up with customers to ensure full resolution of issues
• Run reports to analyze common complaints and problems
• Use knowledge base information to address inquiries and escalate to a supervisor or lead when information is unclear or unavailable

Job Highlights:

• Competitive salary package
• HMO for employee and 2 dependents
• Performance bonus
• Career development opportunities

Qualifications

• At least 1st year completed in college
• Minimum 18 months Customer Service (Fraud/Financial/Banking/Telco Account) BPO work experience
• We are open for High School Graduate with a minimum of 4 years BPO working experience
• Good communication skills
• With no issues working onsite 100% in our BGC, Taguig office
• With no issues working on night shifts, shifting schedule, weekends & holidays

Why Infosys BPM Philippines:

• Quarterly Performance Bonus
• 24 Leaves annually
• Competitive HMO and Life Insurance for the employee and 2 eligible dependents upon hire
• Outstanding career development opportunities and fast track career progression
• Enjoy a fair work-life balance.
• Learning and Development Trainings
• We value Inclusion and Diversity
• Great Place to Work Certified

"We value Diversity, Equity, and Belongingness. Infosys values diversity and belongingness and is committed to the principles of being an equal employment employer. Therefore, Infosys complies with all applicable laws prohibiting discrimination or harassment against any applicant or employee. This prohibition includes without limitation discrimination or harassment based on race, color, gender, national origin, religion, creed, disability, covered veteran status, genetic information, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, marital status, citizenship status, ancestry, and any other personal characteristic protected by applicable law. This also applies to all personnel actions, including but not limited to recruitment, hiring, placement, promotion, transfer, separation, compensation, benefits, training, and education. #Infosys #InfosysBPM #KaInfoscion #GreatPlaceToWork #INFYBPMPhilippines #JoinINFYBPMPhilippines #LifeAtINFYBPMPhilippines"