What Jobs are available for Healthcare Providers in Las Piñas?

Qualifications & experience

• 4 year course graduate of any degree
• Experience from pharmaceutical industry is a plus
• Great communication and interpersonal skills
• Willing to travel
• Will be assigned within the city of your residence

Tasks & responsibilities

• Conducts regular visitation and promotional activities to selected/ targeted doctors in assigned territory
• Ensure achievement of sales targets
• Territorial mapping
• Conducts timely and excellent execution of Marketing Programs
• Develops good working relationship with internal and external business partners and customers

Position Title: Emergency Medical Services (EMS) Unit Head

Department: Safety Services

Reports To: Manager - Safety Services

Location: PRC Tower

Purpose Statement

The EMS Unit Head administers and oversees the operations and activities of the Emergency Medical Services Unit. Duties and responsibilities include supervising staff, overseeing training, overseeing emergency response and provision of emergency medical treatment at sites, directing quality assurance, preparing/monitoring budget, performing administrative tasks, providing information to the public, and performing related functions.

Duties and Responsibilities:

Emergency Medical Services Management (40%)

● Ensures that Standard Operating Procedures, rules and regulations, medical care guidelines manual are maintained.

● Develops, publish, updates and promulgates EMS management guidelines/plans to insure that they are consistent with the PRC Management and in accordance with DOH requirements.

● Assignment of staff positions, and development of internal procedures, which enable key persons to conduct an effective coordinated response under emergency conditions.

● Establishes procedures in order to meet PRC-EMS policies. Administers corrective action and/or positive reinforcement as needed. Advises employees of performance concerns and/or positive actions. Performs coaching, training and counselling.

● Serves as the key liaison with the Medical Advisory Group and other stakeholders.

Coordination (15%)

● Coordinates with different chapters' services representatives and/or chapter administrator to ensure EMS program implementations.

● Oversees public relations, fund raising efforts, and sustainability strategies are implemented.

● Coordinates a quality assurance team (QAT) to evaluate run reports and patient care.

● Coordinates with the designated training officer to oversee the department's 7 regional training centres.

Supervision (15%)

● Develops, directs, manages, and evaluates the activities, capabilities, and performance of subordinate personnel, including assigning work, disciplining, transferring, and making compensation and hiring-related decisions.

● Monitors, Supervises, trains, assists and evaluates performance of First Responders, EMTs, and drivers.

● Provides feedback to employees through regular coaching and performance evaluations.

● Supervises procurement of all emergency medical care equipment and supplies.

● Ensures the appropriate tracking and disposal of medical equipment, consumables and supplies.

Planning and Controlling (15%)

● Develops, presents for approval, and manages the Emergency Medical Services budget.

● Oversees the utilization of EMS Fund, in coordination with the Safety Services Manager.

Administration and Support (10%)

● Communicates with various EMS committees, councils, agencies and institutions to promoting the service and lobbying effectively on behalf of the EMS ambulance service.

● Prepare correspondence for both internal and external customers/clients, and various stakeholders.

● Creates forms and develops reports associated with the unit.

Qualifications/Minimum Education:

Bachelor's Degree – Graduate of a 4-year medical/health related course/management

At least 1 year supervisory work experience ; or 3 years technical experience in related field

Personal Qualities:

● Ability to make decisions in-line with organizational goals and values

● Ability to manage multiple tasks

● Collaborates with team members to achieve shared outcomes

● Flexibility and a willingness to contribute outside standard office hours

● Ability to build relationships

Work Experience & Skills:

● At least 2 years work experience in related field.

● Computer literacy (intermediate skills)

● Exceptional interpersonal skills, including communication, coaching and training

● Experience in Pre-hospital management

● Emergency Medical Services Operation

● Ambulance Fleet Management

Equipment Used: Safety Services specific equipment, computer, scanner, printer, copier, telephone and fax machine.

Working Environment: Office Based and Field Work

Key Contacts: PRC NHQ Internal Departments & Employees, PRC Chapters & Employees and Training Related Contacts, Corporate and Enterprise, Road Safety Coalition Members, Government and Non-Government Organization

About the role

We are looking for a dedicated and caring Patient Care Associate to join our team at the Kaiser Medical Center in Makati City, Metro Manila. This position will involve providing high-quality patient care and support as part of a critical project-based role. As a Patient Care Associate, you will be an integral part of our mission to deliver exceptional healthcare services to our patients.

What you'll be doing

• Greeting and welcoming patients, and assisting them with check-in and check-out procedures
• Monitoring and recording patient vital signs, symptoms, and progress
• Providing compassionate and attentive patient care, including assistance with daily living activities
• Collaborating with the medical team to ensure seamless coordination of patient care
• Maintaining accurate and detailed patient records and documentation
• Adhering to all hospital policies, procedures, and safety protocols
• Contributing to a positive and professional healthcare environment

What we're looking for

• A minimum of 1 year of experience in a patient care or healthcare support role
• Strong communication and interpersonal skills, with the ability to interact compassionately with patients and their families
• Excellent attention to detail and the ability to accurately record and maintain patient information
• A team-oriented mindset and the flexibility to adapt to a fast-paced healthcare environment
• Certification or training in patient care, medical administration, or a related field is preferred

If you are ready to join our team and make a meaningful impact, apply now for this exciting opportunity.

Duties and Responsibilities:

• Assist patients in accessing care and navigating hospital services. Assess barriers to care and engage patients and families in creating potential solutions to hospital-related challenges.
• Shall help and guide the patient through the health care system and works to overcome obstacles that are in the way of the patient receiving the care and treatment they require.
• Identify appropriate and credible resources responsive to patient needs (whether clinical or non-clinical).
• Educate patients and families on the multidisciplinary nature of care treatment, the roles of the team members and what to expect from the health care system. Refer to clinical staff to answer questions about clinical information,treatment choices and potential outcomes.
• Empower patients to communicate their preferences and priorities for treatment to their health care team; facilitate shared decision making in the patient's health care.
• Reduce barriers that keep patients from getting timely treatment by identifying patient needs and directing them to sources of emotional, financial, administrative, or cultural support.
• Encourage patients to communicate their preferences and priorities for treatment to their health care team.
• Shall work with different groups as well as health care teams and resource providers.
• Build professional relationships with the health care team by learning about the role of each team members and to facilitate patient healthcare.
• Shall maintain high sense of confidentiality especially with the patient's information.
• Follow up with patients to support adherence to agreed-upon treatment plan through continued non-clinical barrier assessment and referrals to supportive resources in collaboration with the clinical team. Contribute to patient navigation program development, implementation and evaluation.
• Help patients optimize time with their doctors and treatment team(e.g.prioritize questions, clarify information with treatment team).
• Encourage active communication between patients/ families and health care providers to optimize outcomes.

Minimum Qualifications:

• Candidate must be a Graduate of a Bachelor's Degree course in customer service related (BS Hotel, Restaurant and Management, etc.)
• With at least experience in the customer service related field and excellent Customer Service Skills
• Excellent communication skills
• Employs active listening and is attentive to details
• Computer literate in Windows-based applications
• Basic understanding of medical terminologies, hospital operations, and payment processing is an advantage.
• Willing to work in shifting schedule
• Willing to work on-site in Bonifacio Global City, Taguig.

Job description

Overview:

• Coordinate patients as contact window from production start

• Fixing the appointments and schedule with patients- Call patients before the accommodation day to verify the appointment- Communication with patients/visitors directly by answering or referring inquiries

• Receptionist operation

• Services to visitors by greeting, welcoming, and directing them to the relevant personnel or department appropriately.- Inventory of consumables (socks, liners, bandages, etc.) from incoming shipments

• Customer support operation

• Answering the patient concern- Communication with the related department and obtaining solutions for a technical concern from a patient.- Providing the solution and an answer to a patient in accordance with his/her questions.

• Customer success operation

• Boosting lifetime customer value and annual recurring revenue.- Inspiring customer loyalty and retention.- Reducing churn

Details:

• Fixing the appointments and schedule with patients

• Send notifications via SNS message to match the schedule of our staff in charge and the patient- Inform appropriate transportation, travel route and/or estimated arrival time in case patient visits our clinic- Share the appointments result with related departments

• Call patients before the accommodation day to verify the appointment

• Call them first in the morning. If they cannot be reached, send them a text message. If there is no response after an hour, contact them again.- Check the related concern with patients* Ask the patient if he/she needs assistance for the transportation (use company car or book grab for the patient)* Ask the patient if he/she will arrive with a companion* Ask the vaccination status and current health condition the day before the said schedule

• Communication with patients/visitors directly by answering or referring inquiries

• Coordinates with the concerning departments regarding issues or irregularities with the patients- Take over the communication of patients who is starting production from sales- Deliver regular follow-up information to the patients who start the life with prosthesis to check the product condition Deliver new service information with our users

• Services to visitors by greeting, welcoming, and directing them to the relevant personnel or department appropriately.

• Monitors logbook for security purposes.- Maintains telecommunications system.

• Inventory of consumables (socks, liners, bandages) from incoming shipments

• Purchasing pantry and office supplies

• Answering the patient concern

• Getting the problem/situation/request when the person got contact from the customer- Can give the solution or explanation if the request is template one

• Communication with the related department and obtaining solutions for a technical concern from a patient.

• If the concern from customer is not on our template, escalate the trouble detail to the superior person- Check the unclear point before explaining to the customer

• Boosting lifetime customer value and annual recurring revenue.

• Up-selling and cross-selling mainly through phone call and SNS- Proposing additional purchases of consumables after the main product sale closes- Proposing additional purchases to existing customers

• Inspiring customer loyalty and retention

• Making follow-up calls and providing information to customers to build rapport regularly

• Reducing cancellation

• Monitoring and reporting cancellation rates- Making internal proposals to reduce cancellation rates- Making approaches to patients to reduce cancellation rates

• To report and inform exactly the details of a patient's condition and situation to a supervisor whenever to hear from them.

• To propose any solution to the supervisor or team member based on information you obtain.

• To provide the solution and an answer to a patient in accordance with him/her questions.

• If the concern from the customer is on our template, the person can answer after confirming the related member.

• The person can follow the company protocol for the explanation.

• Keeping and maintaining cleanliness at clinic areas & other related areas by complying with procedures, rules, and regulations of the company.

• Contributing to the team effort by accomplishing tasks for better results.
• Making and writing routine/ special report directed by the superiors
• Performing other duties as assigned by the superiors
• Making suggestions for improving operations in this position's role or beyond this role.

Job Type: Full-time

Pay: Php17, Php21,000.00 per month

Work Location: In person

Care Beyond the Clock. Compassion Within Every Call.

Bring balance, purpose, and patient focus into your healthcare career. Deliver patient-centered support that extends far beyond the desk-helping every call, record, and appointment flow with care, accuracy, and empathy.

Enjoy a fulfilling healthcare career that lets you make a difference while keeping your personal time intact. This role offers a supportive environment, structured hours, and genuine work-life balance so you can deliver quality patient care and still have time for the things that matter most.

Job Description

As a Patient Care Administrator, you will play a critical role in supporting patients throughout their healthcare journey. You'll manage appointments, handle patient data, ensure quality standards, and provide clear communication that connects care with compassion.

Job Overview

Employment type: Full-time

Shift: Mid Shift, Shifting Schedule

Work setup: Onsite, BGC, Taguig

Exciting Perks Await

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Prime office location in Taguig (Conveniently accessible by PUVs, with nearby restaurants and banks)
• Mid shift schedule
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

• At least 3 years of experience
• Confident on the telephone
• Experience dealing with customers and/or patients and managing queries effectively and sensitively
• Educated to GCSE or equivalent
• Understanding of patient confidentiality and data protection
• Strong attention to detail with excellent verbal and written communication skills
• Ability to adhere to internal quality assurance measures and national standards
• Competent computer skills with ability to operate software programs and troubleshoot basic technical issues
• Experience in a data processing/entry/analysis role
• Experience working accurately with large volumes of data
• Experience working with multiple systems

Your Daily Tasks

• Support the patient journey by performing administrative duties efficiently and accurately
• Escalate issues as they arise and maintain accurate data for reporting purposes
• Adhere to quality assurance measures and national standards
• Develop and maintain strong relationships with stakeholders
• Input referral information into patient administration systems
• Locate information from relevant sources to progress patient data
• Book appointments in line with best practice standards
• Communicate relevant information concisely to internal and external customers
• Maintain up-to-date patient records and adhere to data protection act and IGSOC standards
• Use appropriate questioning to resolve patient needs during calls

About the Client

Redefining Healthcare with Precision, Purpose, and Heart.

Our client is a leading healthcare organization dedicated to improving patient outcomes through advanced diagnostics, streamlined administration, and world-class patient care. Combining innovation with empathy, they deliver accessible health services supported by cutting-edge systems and compassionate professionals-ensuring every patient experience is smooth, accurate, and meaningful.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra

About the Role:

As a Patient Care Coordinator, you will play a critical role in ensuring patients receive timely care by managing prior authorization requests and coordinating with healthcare providers and insurance companies.

Key Responsibilities:

• Process and track prior authorization requests for procedures and treatments.
• Verify patient insurance coverage, eligibility, and benefits.
• Collaborate with physicians, nurses, and insurance providers to obtain necessary approvals.
• Document and update all authorizations and communications in EPIC EMR.
• Identify and resolve prior authorization delays or denials promptly.

Requirements:

• Minimum 1 year of experience in prior authorization or medical billing/insurance verification.
• Strong knowledge in Radiology, Inpatient, Surgical, and Medical procedure workflows.
• Proficiency in EPIC software preferred.
• Familiarity with payer requirements and medical terminology.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work independently in a fast-paced environment.
• Amenable to work during U.S. business hours.
• Willing to work onsite in Alabang

Why Join Us?

• Market Competitive Pay Levels
• Retirement Plan
• Medical Plan (HMO) from Day 1 of employment
• Dental, Medical, and Optical Reimbursements
• Life and Disability Insurance
• Paid Time-Off Benefits
• Sick Leave Conversion
• Tuition Fee Reimbursement
• Employee Assistance Program (EAP)
• Annual Performance Based Merit Increases
• Employee Recognition
• Training and Staff Development
• Employee Referral Program
• Employee Volunteerism Opportunity
• All Mandatory Statutory Benefits

WHO WE ARE

• Optumis the health care technology and innovation company of the UnitedHealth Group enterprise along with UnitedHealthcare.
• UnitedHealth Groupis a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone.
• We're a leading health solution and care delivery organization. Our work is complex, but our mission is simple: create a healthier world, with you at the center.
• As part of a Fortune 5 enterprise, we are improving the health care experience of over 125 million people around the world.
• We're a diverse team with operations across North America, South America, Europe, Asia Pacific and the Middle East. This includes our over 25,000 employees in the Philippines.
• Elevate your career with a leading health care company while improving lives.

Join us in evolving health care so everyone can have the opportunity to live their healthiest life. This is your opportunity to be part of a team that's dedicated to Caring. Connecting. Growing together

Patient Care Coordinators
 are customer-oriented service professionals who are responsible for following up with patients. They relay clinical results to them in a timely manner, assist in the coordination of referrals, pre-approvals and other follow-up appointments.

Pay:
 Php 18,000 - Php 28,000 per month 
(Up to Php 32,000/monthly)

Qualifications:

• Candidate must be a High School Graduate, Senior High School Graduate, Associate Graduate and/or College Level
• We accept fresh graduates or candidates with experience in any local or international voice account
• Good communication skills, both written and oral
• Passionate about customer service and patient satisfaction
• Ability to handle calls
• Must be willing to work on a shifting schedule
• Willing to work on-site in Taguig City

Responsibilities:

• Responsible for answering incoming phone calls, emailing online inquiries, confirming appointments as well as making outgoing calls for patient retention purposes
• Generate patient letters / reports
• Ability to multi-task and use multiple systems, including our electronic medical documentation system to provide medical information and patient support/follow up after the clinical visit
• Adhere to all HIPAA guidelines and policies

Benefits:

• Company Christmas gift
• Company events
• Employee discount
• Health insurance
• Life insurance
• Paid training
• Promotion to permanent employee

Patient Care Coordinators are customer-oriented service professionals who are responsible for following up with patients. They relay clinical results to them in a timely manner, assist in the coordination of referrals, pre-approvals and other follow-up appointments.

Pay: Php 18,000 - Php 28,000 per month (Up to Php 32,000/monthly)

Qualifications:

• Candidate must be a High School Graduate, Senior High School Graduate, Associate Graduate and/or College Level
• We accept fresh graduates or candidates with experience in any local or international voice account
• Good communication skills, both written and oral
• Passionate about customer service and patient satisfaction
• Ability to handle calls
• Must be willing to work on a shifting schedule
• Willing to work on-site in Taguig City

Responsibilities:

• Responsible for answering incoming phone calls, emailing online inquiries, confirming appointments as well as making outgoing calls for patient retention purposes
• Generate patient letters / reports
• Ability to multi-task and use multiple systems, including our electronic medical documentation system to provide medical information and patient support/follow up after the clinical visit
• Adhere to all HIPAA guidelines and policies

Benefits:

• Company Christmas gift
• Company events
• Employee discount
• Health insurance
• Life insurance
• Paid training
• Promotion to permanent employee

Job Types: Full-time, Permanent, Fresh graduate