1656 Head Cashier jobs in Manila

Position Overview:

The Head Cashier is responsible for training and guiding cashiers, ensuring accurate transactions, and delivering exceptional customer service. This role involves overseeing all cashier transactions, maintaining accuracy, and ensuring compliance with company policies.

Key Responsibilities:

• Supervision: Lead and train cashiers, providing guidance, support, and performance evaluations.
• Transaction Management: Ensure accurate and timely processing of customer transactions, including cash, credit card, and other payment methods.
• Customer Service: Maintain high standards of customer service and address any customer inquiries or issues promptly.
• Compliance: Ensure adherence to company policies and procedures, particularly regarding cash handling and transaction accuracy.

Requirements:

• Experience: Minimum of 3 years of experience in retail or cash handling, with at least 1 year in a supervisory role.

• Skills:

• Ability to thrive in a fast-paced environment and manage multiple tasks efficiently.

• Strong mathematical skills and attention to detail.
• Proficient in POS systems and cash handling procedures.

Attributes:

• Excellent problem-solving skills with the ability to address all cash-related concerns in branches.
• Strong interpersonal skills and the ability to communicate effectively with team members and customers.

Position Overview:

The Head Cashier is responsible for training and guiding cashiers, ensuring accurate transactions, and delivering exceptional customer service. This role involves overseeing all cashier transactions, maintaining accuracy, and ensuring compliance with company policies.

Key Responsibilities:

• Supervision: Lead and train cashiers, providing guidance, support, and performance evaluations.
• Transaction Management: Ensure accurate and timely processing of customer transactions, including cash, credit card, and other payment methods.
• Customer Service: Maintain high standards of customer service and address any customer inquiries or issues promptly.
• Compliance: Ensure adherence to company policies and procedures, particularly regarding cash handling and transaction accuracy.

Requirements:

• Experience: Minimum of 3 years of experience in retail or cash handling, with at least 1 year in a supervisory role.

• Skills:

• Ability to thrive in a fast-paced environment and manage multiple tasks efficiently.

• Strong mathematical skills and attention to detail.
• Proficient in POS systems and cash handling procedures.

Attributes:

• Excellent problem-solving skills with the ability to address all cash-related concerns in branches.
• Strong interpersonal skills and the ability to communicate effectively with team members and customers.

ATLEAST COLLEGE LEVEL (GRADUATE OR UNDERGRADUATE)

STRONG LEADERSHIP SKILLS/TEAMLEADER

CAN HANDLE 7-10 CASHIERS

WITH ATLEAST 1 YEAR CASHIERING EXPERIENCE USING POS MACHINE.

WITH IDEAS ABOUT VOIDING ACCESS.

MUST BE EXPOSED IN RETAIL/MERCHANDISING SET UP PREFERABLY SUPERMARKET

FULL TIME POSITIONS AVAILABLE.

we encourage you to walk in here in Ever-Head Office.

We are located at 1129 Natividad Lopez St. Ermita Manila- Human Resources Department - Ground Floor Bring updated resume and Valid ID. Landmarks: Near LRT 1 Central Station, along ZEN Tower and beside MANILA REAL Residence.

Job Type: Full-time

Work Location: In person

Ready to shape the future of work?

At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory , our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn , X , YouTube , and Facebook .

Inviting applications for the role of Process Developer, Customer Service

In this role, you will support customers in English via calls and emails.

Responsibilities

• Receive and respond to customer calls, emails and chats; capture and verify required information
• Support customer enquiries with empathy regarding financial products and services in an efficient and timely manner
• Resolve customer issues and concerns in a professional and efficient manner
• Maintain accurate records of customer interactions and resolutions
• Effectively communicate solutions and recommendations to clients
• Stay up to date with product and service offerings to provide accurate information to customers
• Meet or exceed established performance metrics, such as response time and customer satisfaction
• Meet or exceed quality assurance targets
• Effective Client Account Management to drive client advocacy

Qualifications we seek in you

Minimum Qualifications

• High School or Senior High School Graduate
• customer service experience, preferably in financial services
• Strong written and verbal communication skills
• Strong numeracy and problem-solving skills
• Ability to work in a fast-paced environment and handle a high volume of customer inquiries
• Strong attention to detail and ability to maintain accurate records. - Positive and professional attitude

Open to flexible schedule, including evenings and weekends

• Communication (written / insights synthesis and reporting in a presentation)
• Decision making / critical thinking.

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation

• Make an impact – Drive change for global enterprises and solve business challenges that matter

• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities

• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex/age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job description

• Good communication skills
• Present products and services to clients
• Manage client relationship
• Preparing and implementing quality assurance policies and procedures.
• Performing routine inspections and quality tests.
• Identifying and resolving workflow and production issues.
• Ensuring that standards and safety regulations are observed.
• Addressing and discussing issues and proposed solutions with superiors.
• Documenting quality assurance activities and creating audit reports.
• Making recommendations for improvement.
• Creating training materials and operating manuals.
• User training

Requirements:

• Knowledge in Microsoft Office especially Excel
• Logical Analysis
• Can effectively and efficiently collaborate with the team
• Self-Determined and Open Minded especially during the training period.
• Can prevent mistakes and improve job quality
• Familiar with Data Management System

Job Type: Full-time

Pay: Php15, Php20,000.00 per month

Benefits:

• Paid training
• Work from home

Language:

• English (Preferred)

Work Location: In person

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Process Associate, Customer Care

Individuals with strong communication skills & good understanding of banking operations

Responsibilities

· Manage and maintain the profiles of intermediaries; external brokers and advisers who connect the bank with customers who require finance

· Setting up access to systems required to originate business with the bank, updating profile and portfolio details and removing access as appropriate

· This role is one of the first interactions that Intermediaries will have with the bank and so influences their first impressions

· Appropriate maintenance user profiles and termination of access ensures that the bank remains compliant while creating a seamless experience for Intermediaries to do business with the bank

Qualifications we seek in you·

Minimum Qualifications / Skills

· Graduate from a Recognized University

· Experience in processing roles with experience managing multiple systems

· Ability to work independently

· Ability to liaise with internal and external stakeholders

· Has demonstrated good problem-solving skills

· Computer systems competency

· Able to work at a consistent pace

· High attention to detail

· Able to understand the flow on impact of processes to other teams within an organization; data quality, commissions, compliance

· Able to follow processes with multiple systems

· Able to self-learn using process documentation

· Ability to efficiently switch between process tasks

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, colour, religion or belief, sex/age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit . Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

About the role

As a Customer Service Representative at Express Transport Hauling and Freight Services Inc.', you will be the face of our company, providing exceptional support and assistance to our valued clients. In this full-time position based in Las Pinas City Metro Manila, you will play a crucial role in ensuring customer satisfaction and maintaining strong client relationships.

What you'll be doing

• Responding to customer inquiries and requests via phone, email, and chat in a timely and professional manner
• Resolving customer issues and concerns promptly and effectively
• Maintaining accurate records of customer interactions and transactions
• Providing information about our products and services to assist customers
• Collaborating with cross-functional teams to ensure seamless customer experiences
• Contributing to the continuous improvement of our customer service processes and procedures

What we're looking for

• Excellent communication and interpersonal skills, with the ability to build rapport with customers
• Strong problem-solving and critical thinking abilities to handle complex customer inquiries
• Previous experience in a customer service or client-facing role, preferably in the transportation or logistics industry
• A genuine passion for providing exceptional customer service and a commitment to exceed customer expectations

What we offer

• Competitive salary and benefits package
• Opportunities for career advancement and professional development
• Supportive and collaborative work environment
• Work-life balance initiatives, including flexible working arrangements
• Comprehensive health and wellness programs

About us

Express Transport Hauling and Freight Services Inc.' is a leading provider of transportation and logistics solutions in the Philippines. With a strong focus on innovation and customer satisfaction, we have built a reputation for delivering reliable and efficient services to our clients. Our team of dedicated professionals is committed to exceeding expectations and driving the success of our customers.

Apply now and join our team of customer service experts

ONGOING OVER THE PHONE INTERVIEW

NON VOICE ACCOUNT

• Bridgetowne site

26, ,000 Package

Incentives HMO Paid trainings Night diff

Qualifications :

• at least 6 mos call center experience
• Strong communication skills (Verbal & Written)
• SHS, Undergraduate, Associate, College Graduate
• CAN Work on site & START ASAP

TIPS & GUIDE ARE PROVIDED UNTIL Final Interview

Job Type: Full-time

Pay: Php20, Php28,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Paid training

Experience:

• Customer service: 1 year (Required)
• Technical support: 1 year (Required)

Language:

• English (Required)

Location:

• Pasig (Required)

Willingness to travel:

• 100% (Required)

Work Location: In person

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Process Developer, Customer Care

Bank Operations Client Service Officer's primary responsibility is to be a part of a high performing team that delivers to the desired business and client outcomes. This role will assist the Team Manager in motivating their team and creating a client led culture

Responsibilities

• Providing outstanding service to clients, colleagues, partners and stakeholders (internal and external)

• Case management, enhanced customer due diligence

• Escalation of regulatory reporting matters

• Achievement of daily Key Performance Indicators of individual and team

• Meeting or exceeding quality assurance targets

• Effective Client Account Management to drive client advocacy

• Raising issues through the correct channels, challenging positively and proactively working to overcome barriers.

• Adding value to each client interaction by understanding the client needs and adapting to find the best service approach

• Identify and implement continuous improvements

• Liaise with clients, internal business units, law enforcement agencies, industry representatives and other financial institutions

Preferred qualifications

• Previous experience in a fast-paced client focused environment desirable

• General understanding of banking processes and products gained through previous banking experience

• Experience in working with multiple stakeholders across a wide range of business area

• Mortgage Lending Experience

• Strong communication skills/ verbal communication

Qualifications we seek in you

Minimum Qualifications / Skills

• Ability to recognize, analyze and solve problems

• Strong numeracy and communication (both oral and written) skills

• High level of attention to detail and commitment to quality

• Professional telephone manner with the ability to build rapport with clients/stakeholders

• Flexible and willing to try different approaches to reach successful outcomes

• Understanding of the financial services industry

• Accountability in all aspects of case management

• Knowledge and experience in using complaints procedure

• Passionate about helping people and excited about a career in Client Service

• Positive attitude and desire to make a difference

• Thrives from working in a team environment with high performing people

• Ability to build effective working relationships with both internal & external staff

• Conflict resolution and negotiation skills

• Strong understanding of team and business requirements

• Comfortable with being measured and is accountable for own performance and results

• Strives to identify efficiencies and improvements to how we operate

• Ability to handle high work volumes and perform effectively under pressure

• Time management and ability to keep to deadlines

• Desire and ability to constantly develop and maintain Client Service skills

• Experience in multi-tasking to meet all work requirements & timeframes

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, colour, religion or belief, sex/age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit . Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.