13 Freelance Work jobs in San Fernando
Workforce Capacity Planner with Remote Work Setup
Angeles, Pampanga
Alorica Philippines
Posted today
Job Viewed
Job Description
**Summary**
Execute and administer all aspects of trending, forecasting, planning, and reporting of volume and staffing for assigned client(s). Actively and consistently support all efforts to simplify and enhance the customer experience, while improving efficiencies. Work independently under mínimal supervision.
**Essential Duties & Responsibilities**
- Create accurate and consistent staff forecast, shrinkage, overtime, and VTO planning and scheduling for assigned client(s)
- Maintain and analyze historical trend data within Forecasting and Scheduling tool/software for all specified departments and centers. This includes maintaining accurate seasonal factors and holiday factors on a department-specific basis
- Responsible for managing workforce processes to ensure client’s service objectives are met
- Make independent judgment to resolve client needs within defined workforce policies and procedures
- Act as liaison with internal operations team and client(s) to effectively address client needs and expectations
- Collaborate with other departments to increase call routing effectiveness and accuracy to gain call volume and AHT impacts for client
- Work with training and operations to coordinate multi-skill training for existing agents and plan training for new hires to service client’s dynamic needs
- Assist with configuration and deployment of eWFM or other workforce management technologies based on client needs
- Recommend workforce policy and process enhancements to provide increased productivity, higher customer/employee satisfaction and reduced costs
- Execute short-term and long-term forecasting workload and other client related projects
- Support and provide data for budgeting and business planning needs
- Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties
**Qualifications**
- High School Diploma or General Educational Development (GED) certificate
- Bachelor’s Degree or equivalent relevant work experience preferred
- 2 years related Workforce/Process Improvement experience required
- Prior Workforce Management experience in a high volume call center setting strongly preferred
**Why join us?**
- 13th month pay
- Transportation Allowance
- Paid training
- Work from home
- Flextime
- Flexible schedule
- Opportunities for promotion
- Company events
- Medical/Health insurance
**Salary**: Php50,000.00 - Php90,000.00 per month
**Benefits**:
- Opportunities for promotion
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
Execute and administer all aspects of trending, forecasting, planning, and reporting of volume and staffing for assigned client(s). Actively and consistently support all efforts to simplify and enhance the customer experience, while improving efficiencies. Work independently under mínimal supervision.
**Essential Duties & Responsibilities**
- Create accurate and consistent staff forecast, shrinkage, overtime, and VTO planning and scheduling for assigned client(s)
- Maintain and analyze historical trend data within Forecasting and Scheduling tool/software for all specified departments and centers. This includes maintaining accurate seasonal factors and holiday factors on a department-specific basis
- Responsible for managing workforce processes to ensure client’s service objectives are met
- Make independent judgment to resolve client needs within defined workforce policies and procedures
- Act as liaison with internal operations team and client(s) to effectively address client needs and expectations
- Collaborate with other departments to increase call routing effectiveness and accuracy to gain call volume and AHT impacts for client
- Work with training and operations to coordinate multi-skill training for existing agents and plan training for new hires to service client’s dynamic needs
- Assist with configuration and deployment of eWFM or other workforce management technologies based on client needs
- Recommend workforce policy and process enhancements to provide increased productivity, higher customer/employee satisfaction and reduced costs
- Execute short-term and long-term forecasting workload and other client related projects
- Support and provide data for budgeting and business planning needs
- Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties
**Qualifications**
- High School Diploma or General Educational Development (GED) certificate
- Bachelor’s Degree or equivalent relevant work experience preferred
- 2 years related Workforce/Process Improvement experience required
- Prior Workforce Management experience in a high volume call center setting strongly preferred
**Why join us?**
- 13th month pay
- Transportation Allowance
- Paid training
- Work from home
- Flextime
- Flexible schedule
- Opportunities for promotion
- Company events
- Medical/Health insurance
**Salary**: Php50,000.00 - Php90,000.00 per month
**Benefits**:
- Opportunities for promotion
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
This advertiser has chosen not to accept applicants from your region.
0
Work from Home - Financial Advisor
Candaba, Pampanga
Imperium Blaze Life Insurance Agency
Posted 22 days ago
Job Viewed
Job Description
Provide financial advice to clients on their medium to long-term financial goals.
br>Respond to prospective customers’ queries about financial planning. < r>
Provides financial need analysis and explain the company’s different products that will help them achieve their financial goals. < r>
Opportunity to be promoted and lead junior financial consultants.
Minimum Qualifications:
· Graduate of any 4-year course br>
· People-oriented br>
· Willing to learn and be trained br>
· Good internet connection br>
· Owns a personal laptop and tablet is a plus br>
Benefits
· Bonuses br>
· Health Card br>
· Group life insurance br>
· Savings plan br>
· Company events
br>Respond to prospective customers’ queries about financial planning. < r>
Provides financial need analysis and explain the company’s different products that will help them achieve their financial goals. < r>
Opportunity to be promoted and lead junior financial consultants.
Minimum Qualifications:
· Graduate of any 4-year course br>
· People-oriented br>
· Willing to learn and be trained br>
· Good internet connection br>
· Owns a personal laptop and tablet is a plus br>
Benefits
· Bonuses br>
· Health Card br>
· Group life insurance br>
· Savings plan br>
· Company events
This advertiser has chosen not to accept applicants from your region.
1
Sales Support Associate (Field Work)
San Fernando, Pampanga
Keystone Integrated Options, Inc.
Posted 26 days ago
Job Viewed
Job Description
The Sales Specialist Associate shall be responsible in the achievement of loan target and maintenance of good loan portfolio quality. S/he is also responsible in relationship management/account servicing to help ensure maintenance of good loan portfolio quality.
br>Main Accountabilities:
1. Visit Public School in the assigned area
2. Focuses on the buy-outs (The teacher's with existing loan to other bank).
3. Performs other tasks as may be assigned by the supervising leader.
Qualifications:
1. Amenable to work at San Fernando, Pampanga
2. College Graduate
3. Preferably with experience in the fieldwork as Agent
4. Preferably with Motorcycle and Valid Driver's License bu not required as long as williing to commute
5. Male or Female
6. Good Communication Skills
br>Main Accountabilities:
1. Visit Public School in the assigned area
2. Focuses on the buy-outs (The teacher's with existing loan to other bank).
3. Performs other tasks as may be assigned by the supervising leader.
Qualifications:
1. Amenable to work at San Fernando, Pampanga
2. College Graduate
3. Preferably with experience in the fieldwork as Agent
4. Preferably with Motorcycle and Valid Driver's License bu not required as long as williing to commute
5. Male or Female
6. Good Communication Skills
This advertiser has chosen not to accept applicants from your region.
2
Account Executive (Work From Home)
Angeles, Pampanga
KC Global Talent Solutions, Inc.
Posted today
Job Viewed
Job Description
Bachelor's degree holder
- Experience in promotional merchandising
- Able to handle all aspects of product development
- Must have broad product knowledge
- Experience in working closely with Global Sales teams
- Ability in handling product development projects independently through good communication, problem-solving skills and effective organization skills
- Must be proactive, attentive to details with excellent analytical and numerical skills and able to meet tight deadlines.
- Good command of language skills in both written and spoken English
- Prefer residents from Angeles/Clark area
**Salary**: Php20,000.00 - Php30,000.00 per month
**Benefits**:
- Work from home
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
Application Question(s):
- Are you willing to work from home and report to office in Pampanga (hybrid set up)?
- What is your current salary?
- What is your expected salary?
- What is your availability to start?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Account Executive: 2 years (preferred)
- Promotional Merchandising: 2 years (preferred)
- Product Development: 2 years (preferred)
- Product Knowledge: 2 years (preferred)
**Language**:
- English (preferred)
- Experience in promotional merchandising
- Able to handle all aspects of product development
- Must have broad product knowledge
- Experience in working closely with Global Sales teams
- Ability in handling product development projects independently through good communication, problem-solving skills and effective organization skills
- Must be proactive, attentive to details with excellent analytical and numerical skills and able to meet tight deadlines.
- Good command of language skills in both written and spoken English
- Prefer residents from Angeles/Clark area
**Salary**: Php20,000.00 - Php30,000.00 per month
**Benefits**:
- Work from home
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
Application Question(s):
- Are you willing to work from home and report to office in Pampanga (hybrid set up)?
- What is your current salary?
- What is your expected salary?
- What is your availability to start?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Account Executive: 2 years (preferred)
- Promotional Merchandising: 2 years (preferred)
- Product Development: 2 years (preferred)
- Product Knowledge: 2 years (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
3
Cyber Recruiter - Voice (Work From Home)
San Fernando, Pampanga
Cybebacker Careers
Posted 3 days ago
Job Viewed
Job Description
RESPONSIBILITIES:
br>Command and Database Management
Drip Campaigns and Social Media
Recruiting Appointment Setting Scripts
Market Share Scripts
Co-broke Scripts
Merger Scripts
Lead Follow up
Events and Invitation Scripts
Productivity Coaching Scripts
New Licensee Scripts
Prospect recruits on a daily basis from multiple lead sources
Send and respond to text messages as well as inbound phone calls
GENERAL REQUIREMENTS:
Good command of the English language
Must be 18 years of age and above
A headset with a noise-canceling feature and a high-definition webcam
DEVICE SPECIFICATIONS:
Intel core i3 - 6th to 12th gen i5, i7, or AMD equivalent is highly required
Windows or Mac is acceptable
At least 8GB of RAM with 60 GB of free hard disk space available
NETWORK REQUIREMENTS:
10 Mbps DSL or Fiber Internet connection - USB sticks, signal-based, and wireless connections are not allowed
BENEFITS:
Legit Work from Home - Avoid the hassle of the traffic
No experience is required - Fresh Graduates, Students, and undergraduates are accepted
Job Security and Stability
Potential Income up to $1500 per month
Training is provided with Allowance
Personal and Career Growth - Self-development and Promotion
Great Team Culture - Core Values: Relationship, Growth, Fun and Abundance
In House Assistance
PTO Provided
Profit Share - Retirement Plan
Chance of an all-expense-paid trip to the US
br>Command and Database Management
Drip Campaigns and Social Media
Recruiting Appointment Setting Scripts
Market Share Scripts
Co-broke Scripts
Merger Scripts
Lead Follow up
Events and Invitation Scripts
Productivity Coaching Scripts
New Licensee Scripts
Prospect recruits on a daily basis from multiple lead sources
Send and respond to text messages as well as inbound phone calls
GENERAL REQUIREMENTS:
Good command of the English language
Must be 18 years of age and above
A headset with a noise-canceling feature and a high-definition webcam
DEVICE SPECIFICATIONS:
Intel core i3 - 6th to 12th gen i5, i7, or AMD equivalent is highly required
Windows or Mac is acceptable
At least 8GB of RAM with 60 GB of free hard disk space available
NETWORK REQUIREMENTS:
10 Mbps DSL or Fiber Internet connection - USB sticks, signal-based, and wireless connections are not allowed
BENEFITS:
Legit Work from Home - Avoid the hassle of the traffic
No experience is required - Fresh Graduates, Students, and undergraduates are accepted
Job Security and Stability
Potential Income up to $1500 per month
Training is provided with Allowance
Personal and Career Growth - Self-development and Promotion
Great Team Culture - Core Values: Relationship, Growth, Fun and Abundance
In House Assistance
PTO Provided
Profit Share - Retirement Plan
Chance of an all-expense-paid trip to the US
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Representative - Work at Home
Angeles, Pampanga
NEKSJOB CORPORATION
Posted today
Job Viewed
Job Description
Responsibility Includes responding to incoming calls from the customers, answering questions
and inquiries, troubleshooting problems, providing information and handling complaints
regarding the organization's products or services.
**Qualifications**:
- College Graduate with 3 months and up Customer Service Experience
- Can be HS Graduates as long as with customer service experience of at least 6 months cumulative
- Good to Excellent Communication Skills
- Amenable to work onsite
**Job Types**: Full-time, Permanent
**Salary**: Php18,000.00 - Php23,000.00 per month
**Benefits**:
- Paid training
- Pay raise
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Bonus pay
- Overtime pay
- Yearly bonus
Ability to commute/relocate:
- Angeles City, Pampanga: Reliably commute or planning to relocate before starting work (required)
**Language**:
- English (required)
and inquiries, troubleshooting problems, providing information and handling complaints
regarding the organization's products or services.
**Qualifications**:
- College Graduate with 3 months and up Customer Service Experience
- Can be HS Graduates as long as with customer service experience of at least 6 months cumulative
- Good to Excellent Communication Skills
- Amenable to work onsite
**Job Types**: Full-time, Permanent
**Salary**: Php18,000.00 - Php23,000.00 per month
**Benefits**:
- Paid training
- Pay raise
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Bonus pay
- Overtime pay
- Yearly bonus
Ability to commute/relocate:
- Angeles City, Pampanga: Reliably commute or planning to relocate before starting work (required)
**Language**:
- English (required)
This advertiser has chosen not to accept applicants from your region.
5
Call Center Representative Healthcare Account - Work Onsite
Mabalacat, Pampanga
StackPH
Posted 24 days ago
Job Viewed
Job Description
Qualifications & Offers:
br>Open to ANY educational attainment
Salary offer: ₱21,000 – ₱7,000
U to ,000 monthly incentives (performance-based) < r>Monthly quality incentives
HMO & other benefits included
Apply now and be part of our growing team!
Don’t miss this opportunity — send your resume today!
Site: Clark, Pampanga
br>Open to ANY educational attainment
Salary offer: ₱21,000 – ₱7,000
U to ,000 monthly incentives (performance-based) < r>Monthly quality incentives
HMO & other benefits included
Apply now and be part of our growing team!
Don’t miss this opportunity — send your resume today!
Site: Clark, Pampanga
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Freelance work Jobs in San Fernando !
6
Customer Service - Csr - Pampanga City - Work From
Angeles, Pampanga
Global Starter
Posted today
Job Viewed
Job Description
Requirements:
- At least Graduated from High school. College undergrads and grads are welcome to apply
- Call Center experience is an advantage but not required
- Good to Excellent communication skills are a must
- Has a good customer service orientation
**Responsibilities**:
- Providing day-to-day customer service support to customers' needs based on client account services or products.
- Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.
- Utilizes soft skills and troubleshooting skills to resolve client issues and questions.
- Ensuring quality support and customer satisfaction.
**Salary**: Php15,000.00 - Php26,000.00 per month
Schedule:
- 10 hour shift
- 8 hour shift
- At least Graduated from High school. College undergrads and grads are welcome to apply
- Call Center experience is an advantage but not required
- Good to Excellent communication skills are a must
- Has a good customer service orientation
**Responsibilities**:
- Providing day-to-day customer service support to customers' needs based on client account services or products.
- Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.
- Utilizes soft skills and troubleshooting skills to resolve client issues and questions.
- Ensuring quality support and customer satisfaction.
**Salary**: Php15,000.00 - Php26,000.00 per month
Schedule:
- 10 hour shift
- 8 hour shift
This advertiser has chosen not to accept applicants from your region.
7
Customer Service - Pampanga City - Work at Home
Angeles, Pampanga
GHS Specialist
Posted today
Job Viewed
Job Description
Requirements:
- At least Graduated from High school. College undergrads and grads are welcome to apply
- Call Center experience is an advantage but not required
- Good to Excellent communication skills are a must
- Has a good customer service orientation
**Responsibilities**:
- Providing day-to-day customer service support to customers' needs based on client account services or products.
- Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.
- Utilizes soft skills and troubleshooting skills to resolve client issues and questions.
- Ensuring quality support and customer satisfaction.
**Salary**: Php15,000.00 - Php26,000.00 per month
Schedule:
- 10 hour shift
- 8 hour shift
- At least Graduated from High school. College undergrads and grads are welcome to apply
- Call Center experience is an advantage but not required
- Good to Excellent communication skills are a must
- Has a good customer service orientation
**Responsibilities**:
- Providing day-to-day customer service support to customers' needs based on client account services or products.
- Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.
- Utilizes soft skills and troubleshooting skills to resolve client issues and questions.
- Ensuring quality support and customer satisfaction.
**Salary**: Php15,000.00 - Php26,000.00 per month
Schedule:
- 10 hour shift
- 8 hour shift
This advertiser has chosen not to accept applicants from your region.
8
DevOps Web Developer - Non Voice (Work From Home)
San Fernando, Pampanga
Cyberbacker
Posted 4 days ago
Job Viewed
Job Description
RESPONSIBILITIES:
br>Server Infrastructure:
Manage and maintain our server infrastructure hosted on platforms like HostGator, ensuring high availability, performance, and security.
Analyze the existing server setup, identify areas for improvement, and implement changes to enhance reliability and efficiency.
DevOps Implementation:
Design, implement, and maintain CI/CD pipelines for web applications, automating deployment, testing, and monitoring processes.
Develop and manage scripts for automated provisioning, configuration, and deployment of server resources.
Performance Optimization:
Monitor server performance and conduct regular performance tuning to ensure optimal response times and efficient resource utilization.
Collaborate with development teams to identify and address performance bottlenecks in both the applications and the server stack.
Security and Compliance:
Implement security best practices for server hardening, firewall configurations, and intrusion detection to protect against potential threats.
Stay up-to-date with security patches and updates, applying them to the server environment as needed.
Backup and Disaster Recovery:
Develop and manage backup strategies to ensure data integrity and quick recovery in case of data loss or server failures.
Test and document disaster recovery procedures, ensuring the ability to restore services in different failure scenarios.
Collaboration and Communication:
Work closely with development teams to understand their requirements and provide guidance on infrastructure-related matters.
Communicate effectively with cross-functional teams, sharing insights, challenges, and solutions.
QUALIFICATIONS:
Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent work experience). < r>Proven experience in web development, with proficiency in HTML, CSS, JavaScript, and relevant frameworks.
Strong background in DevOps practices, CI/CD pipelines, and automation tools such as Jenkins, GitLab CI/CD, or Travis CI.
Experience managing and optimizing server infrastructure, preferably on platforms like HostGator or similar shared hosting environments.
Familiarity with server monitoring tools and performance optimization techniques.
Knowledge of server security practices and experience implementing security measures.
Proficiency in scripting languages (e.g., Bash, Python) for automation and server management tasks.
Ability to troubleshoot and resolve server-related issues promptly.
Strong communication skills and the ability to collaborate effectively with technical and non-technical stakeholders.
GENERAL REQUIREMENTS:
Good command of the English language
Must be 18 years of age and above
A headset with a noise-canceling feature and a high-definition webcam
DEVICE SPECIFICATIONS:
Intel core i3 (6th to 12th gen), i5, i7, or AMD equivalent is highly required
Windows or Mac is acceptable
At least 8GB of RAM with 60 GB of free hard disk space available
NETWORK REQUIREMENTS:
10 Mbps DSL or Fiber Internet connection (USB sticks, signal-based, and wireless connections are not allowed)
BENEFITS:
Legit Work from Home - Avoid the hassle of the traffic
No experience is required - Fresh Graduates, Students, and undergraduates are accepted
Job Security and Stability
Potential Income up to $1500 per month
Training is provided with Allowance
Personal and Career Growth - Self-development and Promotion
Great Team Culture - Core Values: Relationship, Growth, Fun and Abundance
In House Assistance
PTO Provided
Profit Share - Retirement Plan
Chance of an all-expense-paid trip to the US
Birthday and Anniversary Treats
Foodpanda PRO
Wedding Gifts
New Born Gifts
br>Server Infrastructure:
Manage and maintain our server infrastructure hosted on platforms like HostGator, ensuring high availability, performance, and security.
Analyze the existing server setup, identify areas for improvement, and implement changes to enhance reliability and efficiency.
DevOps Implementation:
Design, implement, and maintain CI/CD pipelines for web applications, automating deployment, testing, and monitoring processes.
Develop and manage scripts for automated provisioning, configuration, and deployment of server resources.
Performance Optimization:
Monitor server performance and conduct regular performance tuning to ensure optimal response times and efficient resource utilization.
Collaborate with development teams to identify and address performance bottlenecks in both the applications and the server stack.
Security and Compliance:
Implement security best practices for server hardening, firewall configurations, and intrusion detection to protect against potential threats.
Stay up-to-date with security patches and updates, applying them to the server environment as needed.
Backup and Disaster Recovery:
Develop and manage backup strategies to ensure data integrity and quick recovery in case of data loss or server failures.
Test and document disaster recovery procedures, ensuring the ability to restore services in different failure scenarios.
Collaboration and Communication:
Work closely with development teams to understand their requirements and provide guidance on infrastructure-related matters.
Communicate effectively with cross-functional teams, sharing insights, challenges, and solutions.
QUALIFICATIONS:
Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent work experience). < r>Proven experience in web development, with proficiency in HTML, CSS, JavaScript, and relevant frameworks.
Strong background in DevOps practices, CI/CD pipelines, and automation tools such as Jenkins, GitLab CI/CD, or Travis CI.
Experience managing and optimizing server infrastructure, preferably on platforms like HostGator or similar shared hosting environments.
Familiarity with server monitoring tools and performance optimization techniques.
Knowledge of server security practices and experience implementing security measures.
Proficiency in scripting languages (e.g., Bash, Python) for automation and server management tasks.
Ability to troubleshoot and resolve server-related issues promptly.
Strong communication skills and the ability to collaborate effectively with technical and non-technical stakeholders.
GENERAL REQUIREMENTS:
Good command of the English language
Must be 18 years of age and above
A headset with a noise-canceling feature and a high-definition webcam
DEVICE SPECIFICATIONS:
Intel core i3 (6th to 12th gen), i5, i7, or AMD equivalent is highly required
Windows or Mac is acceptable
At least 8GB of RAM with 60 GB of free hard disk space available
NETWORK REQUIREMENTS:
10 Mbps DSL or Fiber Internet connection (USB sticks, signal-based, and wireless connections are not allowed)
BENEFITS:
Legit Work from Home - Avoid the hassle of the traffic
No experience is required - Fresh Graduates, Students, and undergraduates are accepted
Job Security and Stability
Potential Income up to $1500 per month
Training is provided with Allowance
Personal and Career Growth - Self-development and Promotion
Great Team Culture - Core Values: Relationship, Growth, Fun and Abundance
In House Assistance
PTO Provided
Profit Share - Retirement Plan
Chance of an all-expense-paid trip to the US
Birthday and Anniversary Treats
Foodpanda PRO
Wedding Gifts
New Born Gifts
This advertiser has chosen not to accept applicants from your region.
9