9 Engineering jobs in General Trias
Engineering Maintenance Lead
Posted today
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Job Description
Location: Philippines
Main Job Purpose
The primary role of Maintenance Lead is to direct and guide area engineers and maintenance technicians, so the team can perform their work assignments efficiently and in a safe manner. This includes ensuring technicians have the required training and skills to perform work that meets all appropriate standards . Maintenance Lead i s also responsible for ensuring that the uptime of equipment and assets is adequate to meet production plans. They contribute to improvement initiatives by continuously improving maintenance procedures and technology.
The Maintenance Lead role will focus on elimination of breakdowns and maintenance of basic conditions through use of Focused Improvement and Quality improvement methods including implementation of countermeasures that simplify processes, utilize predictive / preventative maintenance effectively and introduce increased automation and controls.
Working directly with the line crews, maintenance team, and cross-functional teams the Maintenance Lead also acts in support of technical training for maintenance team and provides coaching in phenomena identification, root cause analysis and the establishment of countermeasures .
This role also has responsibility and support for preventative maintenance functions to improve reliability, efficiency and cost.
Key Accountabilities:
+ Use experience and expertise to coach and guide assigned work of Maintenance Technicians within expected timelines to the quality required
+ Assess skills gaps and seek to close these through timely and appropriate training interventions.
+ Provide appropriate equipment and training to ensure safe working practices are upheld and environmental standards are adhered to.
+ Eliminate Loss according to the UMS prioritization process using PM, FI and QC pillar tools and methodologies.
+ Ensure equipment is available to meet production plans by applying the UMS PM Methodology.
+ Validate standards applied by operators performing autonomous maintenance tasks and review with First Line Managers in production as necessary.
+ Review entries in DMS for accuracy and timeliness and take action where required .
+ Assess opportunities for continuous improvement in both preventive and predictive maintenance and build in to ongoing plans
+ Implement preventative, predictive maintenance and design / automation improvements to maintain basic conditions and increase MTBF
+ Identify and extend good practice to other lines.
+ Key Performance Indicators (as driven by Cost Deployment Analysis):
+ Breakdowns (PM Loss), MTBF, Maintenance Cost
+ Benefit/Cost Ratio (a. For projects led b. Measured against salary).
+ Spare parts cost reduction.
Key Competencies:
Consumer & Customer Focus . Building world-class factories will eliminate losses and ensure that we do not pass on the cost of inefficiencies to our customers and consumers .
Bias for Action . By providing consistent and near real time information, decisions can be taken quickly which leverage our resources. Action minded individual.
Building Talent & Teams . Our vision is to move to semi-autonomous teams, and we require Maintenance Lead with a passion for achieving results through great teamwork, an ability to teach new tools and methodologies and ensuring that you and your colleagues are fully aligned and drawing on one another's strengths.
Accountability & Responsibility . Taking responsibility for building your team's performance and sharing your best interventions to help support other lines in their improvements.
Growth Mindset . By building world class factories, we will become more competitive in the marketplace and set standards to which others aspire. Apply the full set of UMS methods and tools to identify root causes, define countermeasures and validate their effectiveness; Establish standards to support line operators and mechanics sustain new basic conditions.
Process and Organizational Design . Leverage technical knowledge and a systems approach to ensure factory lines and processes are optimally resourced ( e.g. manpower ratios are efficient and sustainable).
Analytical capability . Collect and analyze complex data to penetrate phenomena and understand root causes .
Professional Skills and Qualifications :
+ Professional Engineering Skills, hold engineering degree (Mechanical. Electrical , Chemical)
+ Project Delivery
+ Maintenance Principles and Best practice ( Fully Operational ) - Strong troubleshooting skills
+ Able to visualize clearly what the ideal production system is
+ Able to clearly understand operating principles and establish correct operating standards.
+ Able to present findings and rationales clearly so that the whole factory team can understand.
+ Able to make logical decisions based on data.
+ Contract Management & Conflict Resolution
+ Budget Management
+ Experience Required:
ESSENTIAL
+ 5 + Years experience of Maintenance Experience in FMCG / related Industry
+ 2 + years' operating in a management capacity
+ Significant Hands-on Maintenance experience
+ Good to have attained Professional Engineer Status (Or member of professional institution)
PREFERRED
+ FMCG experience and/or Unilever Exposure
+ Manufacturing & Technical background is required
+ Experience in automation and controls : Allen Bradley , Omron, etc.
+ Experience in AM, PM, Quality and FI tools and processes.
+ Confident in applying problem solving tools (5W1H, 4M, 5WHY etc.)
Unilever embraces diversity and encourages applicates from all walks of life! We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment journey. If you require any support to complete your application or any subsequent stage throughout your recruitment journey with us at Unilever, then please specify how we may be able to assist you.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Job Category: Supply Chain
Job Type: Full time
Industry:
Engineering Projects Technician

Posted 1 day ago
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Job Description
Department : Engineering
Scope: BWPC
Site: Unilever Beauty & Wellbeing and Personal Care - Cavite
ABOUT UNILEVER
Unilever is the place where you can bring your purpose to life with the work that you do - creating a better business and a better world. You will work on brands that are loved and improve the lives of our consumers and the communities around us. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues who provide mentorship and inspiration so that you can become a better you.
MAIN JOB PURPOSE
The Projects Engineering Technician has the overall responsibility for supporting Projects identified by the Cost Deployment Pillar, Innovation and Masterplan .
OBJECTIVES
T o define specific duties of the jobholder, their reporting lines within the organization and identifies the appropriate qualifications to ensure competency of the work being performed.
ROLES AND RESPONSIBILITIES
Safety and Quality
+ Ensure compliance to Safety and Occupational Health procedures (i.e., use of proper PPEs and reporting of unsafe acts and conditions through SBO, etc.)
+ Ensure compliance to environmental policy (i.e., proper waste segregation and water and energy conservation, etc.)
+ Ensures compliance to GMP and HACCP (i.e., proper hygiene and proper wearing uniforms, etc.)
+ Participates in QBO program
+ Follow prescribed work procedures and company safety rules and regulations
+ Adheres 100% to all Sustainability policies and procedures. Respect health and safety legislation requirements .
+ Coordinate, check and approve work requests within defined timelines and resources.
+ Perform project execution in accordance with the stipulated safety rules and regulations.
+ Perform safety risk assessment and eliminate identified risks accordingly together with contractors.
+ Guarantee the quality of current and new initiatives via continuously updated methods and qualification standards in order to introduce new product/processes in line with Unilever quality standards, and to deliver expected quality via a competent and adequate qualification process.
+ Contribute to the right specs definition to meet Customer expectations both for new products (Prototyping / Industrialization). Proactively interact with all internal and external customers to continuously maintain updated knowledge of customer expectations in terms of quality.
Planning and Documentation
+ Define the scope of the project in collaboration with steering committee. Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project. Determine the resources (time, money, equipment, etc.) required to complete the project. Develop a schedule for project completion that effectively allocates the resources to the activities considering to risk assessment. Develop, control and co-ordinate the flow of entire project documentation, filing and storage system and technical archive activity in order to meet legal and PMI requirements. Prepare technical documents. Check for completeness and accuracy in order to support the activities of the project and department.
+ Review technical drawings, drafts and/or sketches prepared by design consultants, construction company and other engineers, work with technical references, directories in order to review and to carry out analyses of works performed by design consultants and construction companies.
Equipment installation/Project Implementation
+ Maintain project schedule by monitoring project progress, coordinating activities and solving problems to ensure the successful completion of the project. Control project plan by reviewing design, specifications, and plan and schedule changes. Participate in the checkup of materials, execute technical and design supervision of the installation of new equipment in order to ensure high quality of the installation and commissioning of the equipment. Integrate new equipment, conduct necessary risk assessments , provide input for preparation of related documentation in order to fully comply with legislation and internal procedures. Lead equipment validation process. Coordinate Computerized Systems/Equipment validation procedures and rules. Make all necessary arrangements for hand over and acceptance of new devices/equipment for commissioning and the registration of the new equipment in order to transfer to the factory asset responsible and registry system (SAP, SAM) to ensure further maintenance.
Communication
+ Maintain communication within and with relevant departments in order to execute the project plan and to find the most timely /cost effective solutions. Initiate work organization improvement in order to use available resources in the most effective way. Establish a communication schedule to update stakeholders including appropriate staff in the organization on the progress of the project .
Co st
+ Prepare project reports for management and steering committee. Monitor all budgeted project expenditures. Monitor cash flow projections and report actual cash flow and variance to steering commi tt ee on a regular basis (monthly/bimonthly). Manage all project funds according to budget, according to company policies and procedures.
+ Ensure that all financial records for the project are up to date. Prepare financial reports and supporting documentation for stakeholders. Evaluate the outcomes of the project as established during the planning phase.
Standardization
Maintain the standardization level of manufacturing equipment by ensuring that no change to the design is executed unless duly validated through centralized change management process. Make sure all Change Management procedures are respected and applied and a proper qualification process takes place.
Admin
Compliance to company COBP, C R&R
Compliance to the GMP and GHK rules of the plant
Focused Improvement
+ Participates in Focused Improvement activities
+ Executes agreed Focused Improvement actions
+ Raises improvement activities (OFI) and OPL
+ Validates results and effectiveness of Focused Improvement activities via real time observations
Maintenance
+ Support Project Specialists on the User Requirement Specification (URS) to be used for Bidding.
+ Support Project Specialists Request for Proposal (RFP), Technical Recommendation Letter (TRL), Notice to Proceed (NTP) for all Projects procurement transaction .
+ Create Purchase Requisition (PR) via Ariba, Coupa or SAP and coordinate closely with Procurement team to convert to Purchase Order (PO).
+ Monitor and ensure on time delivery of PO. Coordinate closely with vendor and Port-clearing.
+ Performs Good Receipt (GR) and ensure 100% GR forecast compliance.
+ Support Project Specialists on the creation of Work Breakdown Structure (WBS) for New CapEx
+ Support Project Specialists on the c reat ion Management of Change (MOC) and secure approval to all stakeholders.
+ Support Project Specialists in coordinating to all stakeholders from start of the project up to end of the project.
+ Support Project Specialists in coordinating to inter-department (Electrical, Mechanical & Utilities) from conceptualization to turnover of the projects.
+ Prepare and maintain MP Information database.
+ Prepare Project Network
+ Lead the Projects installation and commissioning
+ Support Project Specialists in completing IQ, OQ, PQ FAT/SAT Checklist
+ Ensure all Project compliance to Machinery Safety standards and Hygienic Plant Standard
+ Support Project Specialists in coordinating, conducting and lead ing the training for New Equipment Operation and Maintenance.
+ Prepare the Project to Asset capitalization
+ Support Project Specialists in coordinating and u pdat ing P&ID & Factory Layout affected by the Projects
+ Send daily progress report for all projects.
+ Work with other Pillars on improvement related projects
+ Member of Early Equipment Management Pillar
Digital
+ Able to operate simple gadgets such as smart phone and iPad.
+ Learn and adapt to digital tools as required by the Company.
Manning
+ Participates in training and other ad hoc activities as required by the Company.
KNOWLEDGE AND SKILLS REQUIRED
+ Background in Electrical and Instrumentation/ Technical Course or Electrical Engineering Course
+ Excellent knowledge of Unilever and SHE Standards
+ Good knowledge of Manufacturing and Process Safety
+ Influencing skills
+ Good observation and auditing skills
+ Experience in Supply Chain operations
+ Manufacturing and/or Engineering experience
+ Proven track record of analytical thinking and project management
+ Prior Unilever experience preferred
We highly encourage applicants to exclude information on age, gender, and school/s in view of Equity, Diversity, and Inclusion. Unilever assesses candidates based on skills, performance, experience and leadership.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
#LI-DNP
Job Category: Supply Chain
Job Type: Full time
Industry:
Technical Engineering Operator
Posted 1 day ago
Job Viewed
Job Description
Unilever is the place where you can bring your purpose to life with the work that you do - creating a better business and a better world. You will work on brands that are loved and improve the lives of our consumers and the communities around us. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues
who provide mentorship and inspiration so that you can become a better you.
Job Overview
The Technical Engineering Operator is responsible for in line production quality, maintains a safe working atmosphere of the equipment and the co-workers, can contribute to hazard reporting process of the factory, submits daily maintenance and breakdown reports, and is responsible for maintenance and troubleshooting of the line equipment. With passion in robotics, automation, and data analytics.
Qualifications:
+ Graduate of Engineering Mechanical /Electrical
+ At least 2 years of experience in the manufacturing/consumer goods industry
+ Open to being assigned in General Trias, Cavite (Gateway Manufacturing site)
We highly encourage applicants to exclude information on age, gender, and school/s in view of Equity, Diversity, and Inclusion. Unilever assesses candidates based on skills, performance, experience, and leadership.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
#LI-DNP
Job Category: Supply Chain
Job Type: Full time
Industry:
Engineering Projects Specialist

Posted 2 days ago
Job Viewed
Job Description
The Engineering Project Specialist has the overall responsibility for the delivery of projects identified by the Cost Deployment Pillar, Innovation and Masterplan. This includes the overall responsibility of implementing and executing the different stages of the project safely, ontime, in full and within budget. The role will be in-charge of coordination and execution of Project Plans and Design (Conceptual, Preliminary and Detailed Engineering). S/he needs to control, monitor and manage the project including all aspects of safe execution, costs, project network, Contractor Management, quality of results, installation, commissioning and ramp-up of the project. Passion for robotics and automation. Passion for data and analytics.
Qualifications:
+ Graduate of Mechanical/Electrical Engineer (must be a certified Mechanical Engineer / Electrical Engineer
+ At least 2 years of experience in the manufacturing/consumer goods industry
+ Must be willing to be assigned in General Trias, Cavite (Gateway Manufacturing)
We highly encourage applicants to exclude information on age, gender, and school/s in view of Equity, Diversity, and Inclusion. Unilever assesses candidates based on skills, performance, experience, and leadership.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
#LI-DNP
Job Category: Supply Chain
Job Type: Full time
Industry:
Industrial Engineering - Should Costing Team

Posted 2 days ago
Job Viewed
Job Description
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
TE Connectivity's Strategic Sourcing Teams develop and implement multi-year strategies for assigned commodities, suppliers and parts/services to achieve established goals in supplier quality, delivery, price and service. They align strategy and execution with cross-functional partners such as engineering, manufacturing, product management and functional owners. They execute the competitive bid, negotiation, contracting processes and/or technical continuous improvement for assigned commodities or services; collaborate across Business Units and cross-regions for optimal TE leverage. Our teams demonstrate a high level of expertise in procurement competencies (business/supply chain acumen, negotiation, sourcing strategy development and execution, global savvy, and project and product lifecycle management) and ensure results are delivered compliant with TE policies and procedures.
**What your background should look like:**
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Location:
Muntinlupa, 00, PH, 1780
City: Muntinlupa
State: 00
Country/Region: PH
Travel: None
Requisition ID:
Alternative Locations:
Function: Procurement
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
Distribution Leadman (Industrial Engineering) - Binan, Laguna
Posted 1 day ago
Job Viewed
Job Description
Principal Purpose of the Position
To assist the Distribution Supervisor in truck scheduling, monitoring and coordinating third-party trucker performance, maintaining ISO documentation, and performing other related distribution functions.
Primary Duties and Responsibilities
1. Fleet Coordination
- Monitor the status of delivery vehicles, including the delivery of new units by suppliers, repairs, breakdowns, and regular preventive maintenance.
2. Truck Scheduling
- Schedule delivery trucks based on sales requirements, including Transfer Trucks and Preload trucks.
- Schedule field-based personnel manning.
3. Expense Management
- Prepare distribution expense reimbursements, allowances, and overtime calculations.
4. Third-Party Truckers Monitoring
- Monitor the performance of third-party truckers, ensuring compliance with company requirements.
- Coordinate with third-party truckers regarding their performance, personnel, potential new routes, and outlets.
5. Documentation and Reporting
- Monitor and prepare reports on trucker crews' pending and unremitted documents.
- Prepare and maintain ISO and HACCP records for the distribution section.
6. Training and Orientation
- Conduct training and orientation sessions for new and existing truckers.
7. Support and Supervision
- Assist the Distribution Supervisor in handling other sub-operations in the distribution section.
- Assist the Distribution Supervisor with the renewal of trucker contracts.
- Perform supervisory functions in the absence of the Distribution Supervisor.
8. Additional Responsibilities
- Perform other tasks as assigned from time to time.
Qualifications
- Graduate of Industrial Engineering or any related Engineering course
- Preferably with at least 2 years of experience in handling 3rd Party Truckers
- Proficient in planning, coordination, and scheduling of distribution activities
- Knowledgeable in ISO standards and documentation
- Advanced skills in Microsoft Excel/Google Spreadsheets
- With driving skills/license is an advantage
Industrial Engineering - M&A & Procurement Data Support
Posted 2 days ago
Job Viewed
Job Description
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
TE Connectivity's Strategic Sourcing Teams develop and implement multi-year strategies for assigned commodities, suppliers and parts/services to achieve established goals in supplier quality, delivery, price and service. They align strategy and execution with cross-functional partners such as engineering, manufacturing, product management and functional owners. They execute the competitive bid, negotiation, contracting processes and/or technical continuous improvement for assigned commodities or services; collaborate across Business Units and cross-regions for optimal TE leverage. Our teams demonstrate a high level of expertise in procurement competencies (business/supply chain acumen, negotiation, sourcing strategy development and execution, global savvy, and project and product lifecycle management) and ensure results are delivered compliant with TE policies and procedures.
**What your background should look like:**
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Location:
Muntinlupa, 00, PH, 1780
City: Muntinlupa
State: 00
Country/Region: PH
Travel: None
Requisition ID:
Alternative Locations:
Function: Procurement
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
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Full Stack WordPress Developer Intern (IT / Computer Science / Computer Engineering)
Posted 454 days ago
Job Viewed
Job Description
This is a remote position.
Are you a creative, tech-savvy individual looking to gain hands-on experience in the world of web development and design? We are seeking a Full Stack WordPress Developer Intern with UI & UX Designer skills to join our dynamic team. In this role, you will have the opportunity to work on various WordPress projects, implement UI and UX design principles, and learn about popular plugins and themes, including Elementor.Key Responsibilities:
1)WordPress Development:
Assist in the development of WordPress websites, ensuring they are responsive, user-friendly, and visually appealing. Collaborate with senior developers to implement custom functionalities and integrations. Troubleshoot and debug issues that arise during development.2) UI & UX Design:
Create and improve user interfaces for websites to enhance the overall user experience. Design wireframes, mockups, and prototypes for new projects. Ensure that designs are visually consistent with the branding and user-friendly.3) Elementor Expertise:
Utilize Elementor, a popular page builder plugin, to create visually engaging and dynamic web pages. Customize and style Elementor elements to match design requirements. Optimize Elementor templates and layouts for performance.4) WordPress Plugin and Theme Tasks:
Work with various WordPress plugins and themes, making customizations as needed. Stay updated with the latest trends and best practices in WordPress development. Assist in selecting and integrating suitable themes and plugins based on project requirements. 5) Collaboration: Collaborate with cross-functional teams, including content creators, SEO specialists, and project managers, to deliver cohesive and successful projects. Participate in brainstorming sessions and offer input on design and functionality decisions. Requirements Enthusiasm for web development and design with a strong desire to learn and grow. Basic understanding of HTML, CSS, JavaScript, and PHP. Familiarity with WordPress CMS and its ecosystem. Some knowledge of UI and UX design principles. Experience with Elementor or other page builder plugins is a plus. Excellent communication and teamwork skills. Attention to detail and a passion for creating visually appealing websites. Candidate must be pursuing Bachelor of Science in Computer Engineering, Computer Science, Information Technology (I.T) or Equivalent. Enrolled in Internship/Practicum in the Philippines The entire internship will be a fully remote work setup. Interns will be expected to have their own laptops/personal computers and internet connection. Benefits Hands-on experience in a real-world web development and design environment. Mentoring and guidance from experienced professionals. Exposure to a variety of projects, including e-commerce, blogs, and corporate websites. Opportunities for skill development and growth. Potential for future employment opportunities within the company.If you are a motivated, creative, and tech-savvy individual with a passion for WordPress, UI & UX design, and Elementor, we encourage you to apply for this internship. Join our team and gain valuable experience while contributing to exciting web projects.
Client Service Intern (IT/Marketing/Operations/Finance/Business, Computer Engineering
Posted 479 days ago
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Job Description
This is a remote position.
Company Overview: Join ROC.PH, a dynamic startup industry leader committed to innovation and excellent services. As a Client Services Intern, you'll contribute to our Sales Account Services, Customer Experience, Finance, Accounting, Investment, and a combined role of Project Management and Client Support teams, gaining hands-on experience in various business functions. Internship Overview: Our program offers exposure to Sales Account Services, Customer Experience, Finance, Accounting, Investment, and a unique combination of Project Management and Client Support teams. Additionally, if you are a Computer Engineering major, you will have the opportunity to engage in System Administration duties. Key Responsibilities: Sales Account Services: - Assist in reviewing and understanding client contracts and service agreements. - Collaborate on sales account plans and schedules. - Conduct meetings and demos to showcase our services to potential clients. - Engage in lead prospecting activities to identify potential clients. - Participate in negotiation processes to finalize account agreements. - Communicate with clients for a positive account management process. - Maintain accurate records of contracts, client interactions, and sales activities. - Assist in financial analysis and investment-related tasks. - Conduct research on financial markets and industry trends. - Collaborate on various financial and investment projects. Project Management and Client Support: - Assist in planning, organizing, and executing various industry-specific projects. - Collaborate with cross-functional teams to ensure project goals are met. - Help create project documentation, schedules, and reports. - Support project tracking, progress reporting, and issue resolution. - Participate in project meetings and communicate updates to stakeholders. - Provide support to the Client Service Teams in managing accounts and building client relationships. - Develop a portfolio of work completed during the internship. - Assist in planning and executing advertising activities for clients. - Track and analyze competitive activity and consumer trends. - Respond to client inquiries via email, phone, and chat. - Help resolve client issues and escalate complex problems. - Document client interactions and maintain accurate records. - Contribute to the development of support materials and FAQs. - Collaborate with cross-functional teams to address client needs. System Administration (if you are a Computer Engineering major): Assist the System Administrators in maintaining and optimizing our IT infrastructure. Troubleshoot hardware and software issues, escalating when necessary. Help with system updates, backups, and security monitoring. Collaborate on IT projects and initiatives. Assist in documenting IT processes and procedures. Provide end-user support for technical inquiries and issues. Requirements Currently enrolled in a relevant Bachelor's program and participating in an OJT/Internship program as part of your curriculum subject. Possesses robust organizational and communication skills. Exhibits a keen eye for detail and the capacity to handle multiple tasks effectively. Demonstrates proficiency in the Microsoft Office Suite. Displays a strong enthusiasm for learning and adapting in a dynamic, fast-paced environment. Possesses foundational knowledge of operating systems, including Windows, Linux, or macOS. Demonstrates adept problem-solving abilities and meticulous attention to detail. Capable of working both independently and collaboratively as part of a team. Maintains a strong desire to remain updated on the latest trends in technology. Exemplifies outstanding communication and interpersonal skills. Shows remarkable problem-solving capabilities, coupled with a patient disposition. Adept at handling high-pressure situations with professionalism. Exhibits an empathetic and client-centric approach. Benefits - Valuable hands-on experience across multiple business functions. - Mentorship and guidance from experienced professionals. - Networking opportunities within the company. - Competitive internship incentives and bonus. - Potential for career advancement within the organization upon graduation. At ROC.PH, we foster talent and provide growth opportunities. Join us in delivering limitless digital services to startups and MSMEs through a fixed monthly subscription fee.