17 Ecommerce General Manager jobs in Manila

Education Bachelor’s degree in Hospitality Management, Business Administration, or related field.
br>Experience:
- Minimum 5+ years as a Hotel General Manager (or 3+ years as AGM in a 3/4 star hotel).
- Proven track record in business or upscale hotels (Philippines or international experience preferred).
- Strong background in revenue management, operations, and staff leadership.

Skills:
- Excellent command of English and Filipino (additional languages a plus).
- Proficiency in PMS (Property Management Systems), Excel, and hotel analytics tools.
- Strong financial acumen and problem-solving abilities.

Personal Traits:
- Charismatic leader with high emotional intelligence.
- Hands-on, adaptable, and guest-centric mindset.

Qualifications:
Education & Experience: br>• Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).
Skills & Competencies:
• S rong leadership and team management abilities. < r>• E cellent communication and interpersonal skills. < r>• S lid understanding of business and financial principles. < r>• A ility to work under pressure in a fast-paced environment. < r>• P oficiency in POS systems and restaurant management software. < r>
Responsibilities:

o Oversee all restaurant operations, including opening/closing procedures.
o Ensure food quality, service standards, and cleanliness meet brand and health regulations.
o Manage inventory, ordering, and waste reduction.
o Conduct regular staff evaluations and implement development plans.
o Foster a positive and productive work environment.
o Handle customer complaints and feedback promptly and professionally.
o Monitor dining areas to ensure customer satisfaction.
o Promote excellent service through example and training.
o Prepare and manage budgets, financial reports, and payroll.
o Analyze sales figures, labor costs, and profitability.
o Implement cost-saving and revenue-generating strategies.
o Ensure compliance with food safety, hygiene, and health regulations.
o Maintain all required licenses and permits.
o Uphold security and safety protocols for guests and staff.

Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, Culinary Arts or related field. Master's degree is a plus. br>- Minimum of 5-7 years of experience in food service operations, including atleast 3 years in a senior leadership role.
- Strong financial acumen with experience in budgeting, forecasting, and cost control.
- Excellent leadership, communication, and client relationship management skills.
- Proficient in Microsoft Office and food service management software.

A General Manager in Hotels Real Estate is a leadership role responsible for overseeing all aspects of hotel operations, ensuring guest satisfaction, and driving profitability. This involves strategic planning, financial oversight, staff management, and maintaining high standards in service and operations.

Qualifications
• Must have experience in customer service management and after sales management. br>• Must have experience leading a small team. < r>• Must have experience in business operations management such as HR, Finance & Accounting, Supply Management, People Management, Sales & Marketing, Customer Service, Vendor Management, Government Regulatory Compliance. < r>• Must have experience working with a multicultural work environment composed of locals and foreign stakeholders. < r>• Bachelor’s degree in business administration or equivalent combination of education with at least 5 years of relevant working experience.
• In-depth knowledge of business processes and organizational functions. < r>• Excellent communication and decision-making skills with the ability to engage effectively at all levels. < r>• Proficient in Microsoft 365 (Word, Excel, PowerPoint, Outlook) and adept at learning new business systems and software platforms as needed. < r>
The primary focus of this role is to oversee the entire Operations Team, including Customer Service and Warehouse, ensuring that team KPIs are consistently met. The role is responsible for managing day-to-day operations, ensuring that all tasks are completed to the expected level of quality. Additionally, it involves handling escalations from the teams, providing guidance, and resolving issues in a timely and effective manner.

KEY ROLES
• Quotation: Oversee CSD compliance in handling quotes efficiently and within established timelines. < r>• Purchasing: Coordinate order fulfilment, address queries, and resolve requests or complaints. < r>• Warehouse: Oversee warehouse operations, ensuring compliance with inventory control, receiving, and shipping procedures. < r>• Align departmental goals and objectives with the company’s overall strategy.
• Foster communication with the local team, sharing ideas and providing leadership, guidance, and mentorship to staff. < r>• Report regularly to management on progress against key business metrics. < r>• Lead process improvement initiatives to enhance operational efficiency, cost control, and customer satisfaction. < r>• Ensure compliance with ISO standards, company policies, Customs, and PEZA regulations, while maintaining audit readiness.

Oversees and coordinates the daily activities of accounting related to accurate recording of revenues, expenditures, assets, and liabilities necessary in preparing interim and annual financial statements. To adapt policies and practices associated to statutory, tax and other finance related business compliances.
br>Qualifications:
-Candidate must have a CPA License
- Must have 5-10 years of experience
- With at least 5 years people management experience
- Willing to work onsite in Makati City

**About QuadX**

Launched in 2015, QuadX is the leading Experience Innovator in the country, specializing in cross-border digital logistics and e-commerce payment processing. QuadX is the company behind the following digital platforms: ShippingCart (cross-border shipping service for products from the US and UK to the PH and Malaysia), Gogo Xpress (online payment and delivery tool for social sellers), and XPay (upcoming e-payment solutions).

QuadX is driven to make ecommerce and business building as simple as clicking a trackpad. To make shopping less about lines and more about enjoying. To take the anxiety out of payment and delivery and make the world both marketplace and playground. We reinvent experiences and open new doors. And we invest in the data and technology to power that vision.

Here at QuadX, we’re exposing casual sellers to bigger audiences. We’re giving tools for the Social Seller to transform her hobby into a business, his passion into enterprise. We’re giving every Filipino a chance to seize a share of the future.

We are QuadX. And we’re in the business of building Futurepreneurs.

**What You’ll Do**
- Manage all regular accounting processes such as A/P, A/R and General Accounting. Monthly closing of books is expected;
- Organize all company financial programs and ensure compliance to budgetary requirements;
- Analyze and forecast financial requirements;
- Ensure efficient management of all financial transactions;
- Monitor and implement all check payment and wire transactions;
- Adopt an efficient accounts reconciliation process on a monthly basis;
- Perform regular account reconciliation processes;
- Administer all bank transactions and oversee data recording procedures monthly;
- Provide schedules and reports for auditing purposes;
- Analyze different general ledger accounts regularly;
- Prepare journal entries and synthesize common ledger for subsidiary accounts.
- Collate bank statements on a monthly basis;
- Design and prepare audit schedules for external audit;
- Safe keep reports and supporting documents related to company expenses; and
- Evaluate current methods and processes. Propose improvements as needed.

**What You’ll Need**
- A Bachelor's Degree in Accounting or a similar financial field
- Certified Public Accountant
- Experience working in e-commerce or Logistics is preferred
- Financial background and deep knowledge of the taxation process and tax law and be able to effectively communicate, in verbal or written form
- Great written and verbal communication skills and superior customer service are also important
- Highly knowledgeable on business concepts and government regulations, detail-oriented, and comfortable working with numbers and financial data
- Excellent time management skills, attention to detail and the ability to multitask
- Critical Thinker; uses logic and reasoning to identify the strengths weaknesses of alternative solutions, conclusions or approaches to problems
- Must be able to consider the relative costs and benefits of potential actions to choose the most appropriate one
- With knowledge of Oracle System

**About the Team**

As a growing company, we continuously build a finance team that can scale with our business. Given the critical importance of accurately recording and reporting the company’s transactions, developing a professional accounting team is the first step. In addition, the management is mindful of including financial infrastructure for everything the company does.

Our Accounting Team has adopted a backward-looking discipline, providing a historical lens on the details of what happened. This is aligned with the mandate to provide accurate financial statements based on past periodic, quarterly and annual financial performance.

We are currently giving focus on completing all our automation requirements. We believe that automation in finance plays an important role for QuadX and is a key driver for moving the company forward. It’s the backbone of the business, with Team One, Commercial, People, Customers, Auditors, and other stakeholders all being reliant on the financial information provided. Automation in Finance will ensure that our finance processes are efficient, accurate, and delivered on time, removing added strains placed on employees.
- ___

We care about and protect your personal information. Learn more about QuadX's Privacy Policy here.

**About QuadX**

Launched in 2015, QuadX is the leading Experience Innovator in the country, specializing in cross-border digital logistics and e-commerce payment processing. QuadX is the company behind the following digital platforms: ShippingCart (cross-border shipping service for products from the US and UK to the PH and Malaysia), Gogo Xpress (online payment and delivery tool for social sellers), and XPay (upcoming e-payment solutions).

QuadX is driven to make ecommerce and business building as simple as clicking a trackpad. To make shopping less about lines and more about enjoying. To take the anxiety out of payment and delivery and make the world both marketplace and playground. We reinvent experiences and open new doors. And we invest in the data and technology to power that vision.

Here at QuadX, we’re exposing casual sellers to bigger audiences. We’re giving tools for the Social Seller to transform her hobby into a business, his passion into enterprise. We’re giving every Filipino a chance to seize a share of the future.

We are QuadX. And we’re in the business of building Futurepreneurs.

**What You’ll Do**
- Manage all regular accounting processes such as A/P, A/R and General Accounting. Monthly closing of books is expected;
- Organize all company financial programs and ensure compliance to budgetary requirements;
- Analyze and forecast financial requirements;
- Ensure efficient management of all financial transactions;
- Monitor and implement all check payment and wire transactions;
- Adopt an efficient accounts reconciliation process on a monthly basis;
- Perform regular account reconciliation processes;
- Administer all bank transactions and oversee data recording procedures monthly;
- Provide schedules and reports for auditing purposes;
- Analyze different general ledger accounts regularly;
- Prepare journal entries and synthesize common ledger for subsidiary accounts.
- Collate bank statements on a monthly basis;
- Design and prepare audit schedules for external audit;
- Safe keep reports and supporting documents related to company expenses; and
- Evaluate current methods and processes. Propose improvements as needed.

**What You’ll Need**
- A Bachelor's Degree in Accounting or a similar financial field
- Certified Public Accountant
- Experience working in e-commerce or Logistics is preferred
- Financial background and deep knowledge of the taxation process and tax law and be able to effectively communicate, in verbal or written form
- Great written and verbal communication skills and superior customer service are also important
- Highly knowledgeable on business concepts and government regulations, detail-oriented, and comfortable working with numbers and financial data
- Excellent time management skills, attention to detail and the ability to multitask
- Critical Thinker; uses logic and reasoning to identify the strengths weaknesses of alternative solutions, conclusions or approaches to problems
- Must be able to consider the relative costs and benefits of potential actions to choose the most appropriate one
- With knowledge of Oracle System

**About the Team**

As a growing company, we continuously build a finance team that can scale with our business. Given the critical importance of accurately recording and reporting the company’s transactions, developing a professional accounting team is the first step. In addition, the management is mindful of including financial infrastructure for everything the company does.

Our Accounting Team has adopted a backward-looking discipline, providing a historical lens on the details of what happened. This is aligned with the mandate to provide accurate financial statements based on past periodic, quarterly and annual financial performance.

We are currently giving focus on completing all our automation requirements. We believe that automation in finance plays an important role for QuadX and is a key driver for moving the company forward. It’s the backbone of the business, with Team One, Commercial, People, Customers, Auditors, and other stakeholders all being reliant on the financial information provided. Automation in Finance will ensure that our finance processes are efficient, accurate, and delivered on time, removing added strains placed on employees.
- ___

We care about and protect your personal information. Learn more about QuadX's Privacy Policy here.