391 Customer Service jobs in Tanza

QUALIFICATIONS:

• Preferably college graduates, but undergrads are welcome to apply if they have proven experience in US Mortgage.
• At least 2 years of experience in handling US Mortgage accounts in a BPO/outsourcing or related setting.
• Preferably with prior Originations Processing experience (Purchase Processing and/or Refinance Processing)
• Candidates with experience as Mortgage Associates, Processors, or Customer Service Representatives in any US mortgage area (Originations, Servicing, Default, etc.) are also encouraged to apply, especially those with strong phone/customer interaction experience
• Must be willing to work onsite, Night Shift (Alabang Town Center, 3F BPO Seats/Metro Department Store)

Job Type: Full-time

Benefits:

• Health insurance
• Life insurance
• Paid training

Language:

• English (Preferred)

Willingness to travel:

• 75% (Preferred)

Work Location: In person

We're Hiring: Customer Service Representative
We are seeking a dedicated and customer-focused Customer Service Representative to join our team and provide exceptional support to our valued clients. The ideal candidate will have excellent communication skills, problem-solving abilities, and a passion for helping customers resolve their inquiries efficiently and professionally.

Location:
Muntinlupa, Philippines

Work Mode:
Work From Office

Role:
Customer Service Representative

What You'll Do
Handle customer inquiries via phone, email, and chat

Resolve customer complaints and issues promptly

Maintain accurate customer records and documentation

Provide product information and technical support

Follow up on customer interactions to ensure satisfaction

Escalate complex issues to appropriate departments

What We're Looking For
1+ years of customer service experience

Excellent verbal and written communication skills

Strong problem-solving and multitasking abilities

Proficiency in computer applications and CRM systems

Patience and empathy when dealing with customers

Ability to work in a fast-paced environment

Ready to make an impact? Apply now and let's grow together

Loan Processor

Alabang, Muntinlupa City

On-Site, Night-Shift

Full-time, Permanent

About the Role:

We are seeking Customer Service Representatives with a background in financial accounts to support our US mortgage and loan operations.

Responsibilities:

• Provide assistance to borrowers by handling inquiries and guiding them through loan processes
• Verify and review borrower documents for accuracy and completeness
• Contact borrowers and partners to resolve missing or incorrect details
• Ensure adherence to US mortgage regulations and internal company policies
• Collaborate with loan processors, underwriters, and third-party partners to move applications forward
• Keep loan files accurate, updated, and well-documented for approvals

Qualifications:

• 1–2 years of experience in customer service within finance, loan, or mortgage accounts
• Excellent English communication skills, both verbal and written
• Strong attention to detail with the ability to work effectively under deadlines
• Open to both college graduates and undergraduates
• Willing to work onsite in Alabang on a US shift schedule

Job Types: Full-time, Permanent

Pay: Php20, Php30,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Paid training
• Promotion to permanent employee

Ability to commute/relocate:

• Alabang: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What is your expected salary?

Education:

• Bachelor's (Preferred)

Experience:

• US Loan/Mortgage Processing: 1 year (Preferred)

Work Location: In person

Customer Service Representative (Onsite – E-commerce Account)

Client: Mirmiles

Location: Angono, Rizal

Schedule: Monday to Friday, 10:00 PM–10:00 AM PHT

Shifts: 10 PM–7 AM / 1 AM–10 AM (with 1-hour paid break)

Why Join Us?

Be part of Mirmiles' dynamic e-commerce customer service team and enjoy a stable, weekday schedule with a paid break and opportunities for growth

What You'll Do:

• Handle inbound calls, online chats, and emails for customer inquiries.
• Process after-sales service requests, resolve concerns, and provide timely solutions.
• Collect and report customer suggestions/complaints to improve products and services.
• Learn business processes and support additional tasks assigned by your supervisor.

What We're Looking For:

• Fluent in English (spoken & written).
• 2+ years of customer service experience (BPO or e-commerce preferred).
• Familiar with e-commerce after-sales service module.
• Strong communication skills and high job stability.

What's in it for You?

• Paid 1-hour break.
• Career growth opportunities with a global e-commerce client.

Job Type: Full-time

Pay: Php19, Php20,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Discounted lunch
• Health insurance

Application Question(s):

• How many years is your CSR E-commerce experience?

Language:

• English (Required)

Work Location: In person

QUALIFICATION AND ACCOUNTS

Healthcare account (Voice)

Site: Paranaque

Start date: 08-Sep-25

Head count: 19

Salary package: 20k

Qualifications:

1 year BPO experience and above

Healthcare account (Voice)

Site: Paranaque

Start date: 05-Sep-25

Head count: 48

Salary package: 20k

Qualifications:

1 year BPO experience and above

Retail account (Work onsite)

Site: Paranaque

Start date: 05-Sep-25

Head count: 18

Salary package: 22k with CCE then 20k without CCE

Qualifications:

All segments

-K12 graduates or 2 years in college with no back subjects

Retail account (Work onsite)

Site: Paranaque

Start date: 26-Sep-25

Head count: 24

Salary package: 22k with CCE then 20k without CCE

Qualifications:

All segments

-K12 graduates or 2 years in college with no back subjects

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php20, Php22,000.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Paid training

Language:

• English (Preferred)

Work Location: In person

WAVE 1 - RAMP HIRING (September Class)

Join to our team to unlock Career growth and work life balance

Job Description:

We're ramping up hiring for our Non-Voice Chat. Join our dynamic team as a Customer Service Representative, providing customer support through Chat. This is a full-time, onsite role based in Alabang —ideal for candidates ready to grow their BPO career.

Qualifications:

• Preferred with BPO/Call Center experience ; But not required
• We have account for Newbie , Career Shifter & Tenured
• Strong English communication skills
• Must be willing to work onsite (not open to working students)

Process: Virtual All Process (Must have PC/Laptop) ; We still open for Onsite Process

Compensation:

• Earn up to 25,000 salary package
• Night Differential
• Performance Bonus & Incentives
• HMO and dependents
• Paid Training
• And other monetary benefits/Perks

Apply Now

QUALIFICATION:

• College graduate - BS Customs Administration or any 4 years related course.
• Expert for being Customer Service Representative.
• Knowledgeable in Freight forwarding & Logistics Industry
• Must familiar in Incoterms
• With 1-2 years experience as CSR
• Must have a excellent written and oral communication
• With pleasing personality interpersonal skills
• Can work in a fast paced work environment as being adaptable & fat learner, multitasker & a team player

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Free parking
• Opportunities for promotion
• Promotion to permanent employee

Work Location: In person

Loan Processor

Alabang, Muntinlupa City

On-Site, Night-Shift

Full-time, Permanent

About the Role:

We are seeking Customer Service Representatives with a background in financial accounts to support our US mortgage and loan operations.

Responsibilities:

• Provide assistance to borrowers by handling inquiries and guiding them through loan processes
• Verify and review borrower documents for accuracy and completeness
• Contact borrowers and partners to resolve missing or incorrect details
• Ensure adherence to US mortgage regulations and internal company policies
• Collaborate with loan processors, underwriters, and third-party partners to move applications forward
• Keep loan files accurate, updated, and well-documented for approvals

Qualifications:

• 1–2 years of experience in customer service within finance, loan, or mortgage accounts
• Excellent English communication skills, both verbal and written
• Strong attention to detail with the ability to work effectively under deadlines
• Open to both college graduates and undergraduates
• Willing to work onsite in Alabang on a US shift schedule

We're looking for a CSR - Billing Representative to handle invoice processing, resolve billing inquiries, and support finance tasks. This role is ideal for someone with excellent English skills, strong attention to detail, and the ability to work independently—no prior experience required.

Responsibilities:

● Obtaining invoices from overseas medical providers, by emails and phone calls

● Handling billing inquiries.

● Verifying data and updating customer invoices.

● Reviewing, calculating, monitoring, and documenting invoices.

● Monitoring and managing ongoing tracking of invoices

● Inputting, uploading and updating in our data while tracking invoice costs.

● Assisting with process improvements in collaboration with the finance department.

Requirements:

● Excellent English skills, both verbal and written – mandatory.

● Ability to work independently.

● Knowledge and experience with Microsoft Office systems, including Excel.

● Ability to multitask and perform well in a fast-paced environment.

● Quick-thinking and critical thinking skills

● Additional languages – an advantage