16 Customer Service jobs in San Miguel
Customer Service Representative
San Fernando, Pampanga
Roymed Pharmaceutical
Posted today
Job Viewed
Job Description
Ensures the proper identity and address of the customers and their corresponding area and the sales representative in charge of their account.
- Follow-up the Customers Information Sheets to the sales representatives daily and/or weekly.
- Confirms the Purchase Order (PO) to the customers.
- Coordinates the orders of the customers to the warehouse department for prompt preparation, checking and delivery; and conducts follow-up in processing the payment of walk-in customers.
- Obtain the clearance and authorization of AFD when a certain customer’s account is blocked either due to maximum unposted accounts, bounced check, or over credit limit.
- Encodes and file sales invoices and delivery receipts as to their respective areas and the sales representative that covers such account.
- Records delivery receipts submitted/remitted by the sales representatives to their respective trucking inventory and inform the encoder supervisor, assistant manager and/or manager if an inconsistency is detected.
- Assists Sales Representatives and Office Accounts push for identified or priority products.
- Reviews and reports to Sales Representatives through Sales Manager status of accounts (accounts management)
- Ensures and provides quality service to both internal and external customer.
- Receives inquiries from and/or contacts the company’s clients in areas.
- Confirms the availability, expiry and price update of stocks from the warehouse manager, warehouse supervisor or warehouse associate to maintain accurate and quality service.
- Facilitate the process of returning stocks inventory from the sales representatives’ trucking inventory to the warehouse inventory.
- Change stocks and add stocks in the encoding system.
- Check overdue and unposted transaction and reports to the encoder supervisor the actions taken.
- Visits in the warehouse weekly for reviewing and familiarizing medicines when available.
- Familiarize branded and generic medicines: medicines’ generic names, milligram, milliliter, manufacturer, price, color of the packaging, tabs, caps and indications.
- Maintains the cleanliness of the computer units, its peripherals and communication device that the company has provided for his/her use.
- Prepares customers service summary reports.
- Performs other job related duties and responsibilities as determined by immediate head and/or performs job related tasks that may arise as needed by the company including participation in company events/activities.
- Promotes company’s exclusive and priority products.
**Job Types**: Full-time, Permanent
Schedule:
- 8 hour shift
**Experience**:
- Clerical: 1 year (preferred)
- Follow-up the Customers Information Sheets to the sales representatives daily and/or weekly.
- Confirms the Purchase Order (PO) to the customers.
- Coordinates the orders of the customers to the warehouse department for prompt preparation, checking and delivery; and conducts follow-up in processing the payment of walk-in customers.
- Obtain the clearance and authorization of AFD when a certain customer’s account is blocked either due to maximum unposted accounts, bounced check, or over credit limit.
- Encodes and file sales invoices and delivery receipts as to their respective areas and the sales representative that covers such account.
- Records delivery receipts submitted/remitted by the sales representatives to their respective trucking inventory and inform the encoder supervisor, assistant manager and/or manager if an inconsistency is detected.
- Assists Sales Representatives and Office Accounts push for identified or priority products.
- Reviews and reports to Sales Representatives through Sales Manager status of accounts (accounts management)
- Ensures and provides quality service to both internal and external customer.
- Receives inquiries from and/or contacts the company’s clients in areas.
- Confirms the availability, expiry and price update of stocks from the warehouse manager, warehouse supervisor or warehouse associate to maintain accurate and quality service.
- Facilitate the process of returning stocks inventory from the sales representatives’ trucking inventory to the warehouse inventory.
- Change stocks and add stocks in the encoding system.
- Check overdue and unposted transaction and reports to the encoder supervisor the actions taken.
- Visits in the warehouse weekly for reviewing and familiarizing medicines when available.
- Familiarize branded and generic medicines: medicines’ generic names, milligram, milliliter, manufacturer, price, color of the packaging, tabs, caps and indications.
- Maintains the cleanliness of the computer units, its peripherals and communication device that the company has provided for his/her use.
- Prepares customers service summary reports.
- Performs other job related duties and responsibilities as determined by immediate head and/or performs job related tasks that may arise as needed by the company including participation in company events/activities.
- Promotes company’s exclusive and priority products.
**Job Types**: Full-time, Permanent
Schedule:
- 8 hour shift
**Experience**:
- Clerical: 1 year (preferred)
This advertiser has chosen not to accept applicants from your region.
0
Customer Service Representative Online Retail Clark
Lubao, Pampanga
Sutherland
Posted today
Job Viewed
Job Description
You are joining **Sutherland**, a global business transformation company offering an integrated set of back-office and customer service support services.
One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.
As a **Customer Service Associate**, you will deliver customer service to the customers and clients. You are also expected to:
**KEY RESPONSIBILITIES**:
- Maintain a strong operational knowledge of product and services, prices, marketing and promotional events as it relates to the coach community;
- Provide clear and professional answers to various questions regarding fitness products;
- Meet all productivity and quality requirements and guidelines;
- Model and work by the company's core values; and
- Achieve and maintain required metrics and goals.
**MINIMUM QUALIFICATIONS**:
- Finished at least 2 years in college (or High School Graduate + relevant work experience)
- Excellent English written and verbal communication skills
- Working knowledge on computers
- Good customer service and problem solving skills
**JOB HIGHLIGHTS**:
- Enjoy a set of Industry-leading benefits
- Get paid while in training
- Receive HMO and free dependent
- Educational support for employees
- Employee referral incentives
- Vacation and Sick Leaves
- We have sites nationwide that can be near your location
- Stable & secured company
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.
As a **Customer Service Associate**, you will deliver customer service to the customers and clients. You are also expected to:
**KEY RESPONSIBILITIES**:
- Maintain a strong operational knowledge of product and services, prices, marketing and promotional events as it relates to the coach community;
- Provide clear and professional answers to various questions regarding fitness products;
- Meet all productivity and quality requirements and guidelines;
- Model and work by the company's core values; and
- Achieve and maintain required metrics and goals.
**MINIMUM QUALIFICATIONS**:
- Finished at least 2 years in college (or High School Graduate + relevant work experience)
- Excellent English written and verbal communication skills
- Working knowledge on computers
- Good customer service and problem solving skills
**JOB HIGHLIGHTS**:
- Enjoy a set of Industry-leading benefits
- Get paid while in training
- Receive HMO and free dependent
- Educational support for employees
- Employee referral incentives
- Vacation and Sick Leaves
- We have sites nationwide that can be near your location
- Stable & secured company
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
1
Customer Service Representative (No Cce - Wfh)
Malolos, Bulacan
Lexie Staffing & Business Consulting
Posted today
Job Viewed
Job Description
No Call Center Experience
- Work From Home
- Must be HS Graduate or SHS Graduate
- Average to Good communication skills
- Customer Service-oriented
**Salary**: Up to Php22,000.00 per month
**Benefits**:
- Flextime
- Paid training
- Work from home
Schedule:
- 10 hour shift
- 8 hour shift
- Shift system
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Malolos, Bulacan: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Senior High School (preferred)
**Language**:
- English (preferred)
Willingness to travel:
- 50% (preferred)
- Work From Home
- Must be HS Graduate or SHS Graduate
- Average to Good communication skills
- Customer Service-oriented
**Salary**: Up to Php22,000.00 per month
**Benefits**:
- Flextime
- Paid training
- Work from home
Schedule:
- 10 hour shift
- 8 hour shift
- Shift system
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Malolos, Bulacan: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Senior High School (preferred)
**Language**:
- English (preferred)
Willingness to travel:
- 50% (preferred)
This advertiser has chosen not to accept applicants from your region.
2
Customer Service Representative (Work-from-home)
Bulacan, Bulacan
M and J Recruitment Firm
Posted today
Job Viewed
Job Description
Responsibilities
- Provide excellent customer service through active listening
- Work with confidential customer information in a secure manner
- Aim to resolve issues on the first call by being proactive
- Appropriately and adequately communicate with customers
**Qualifications**:
- Filipino citizen or with equivalent legal status
- Proven oral and written English communication skills
- Strong logic and problem-solving skills
- Availability to work in various shifts
- Skill in using Windows operating systems
- Organization and work prioritization skills
**Job Types**: Full-time, Permanent
**Salary**: From Php15,000.00 per month
**Benefits**:
- Paid training
- Pay raise
Schedule:
- 8 hour shift
- Flexible shift
- Night shift
- Shift system
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
Application Question(s):
**Experience**:
- BPO: 1 year (preferred)
- Provide excellent customer service through active listening
- Work with confidential customer information in a secure manner
- Aim to resolve issues on the first call by being proactive
- Appropriately and adequately communicate with customers
**Qualifications**:
- Filipino citizen or with equivalent legal status
- Proven oral and written English communication skills
- Strong logic and problem-solving skills
- Availability to work in various shifts
- Skill in using Windows operating systems
- Organization and work prioritization skills
**Job Types**: Full-time, Permanent
**Salary**: From Php15,000.00 per month
**Benefits**:
- Paid training
- Pay raise
Schedule:
- 8 hour shift
- Flexible shift
- Night shift
- Shift system
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
Application Question(s):
**Experience**:
- BPO: 1 year (preferred)
This advertiser has chosen not to accept applicants from your region.
3
Customer Service Representative (Work-from-home)
Bulacan, Bulacan
M and J Recruitment Firm
Posted today
Job Viewed
Job Description
Responsibilities
- Provide excellent customer service through active listening
- Work with confidential customer information in a secure manner
- Aim to resolve issues on the first call by being proactive
- Appropriately and adequately communicate with customers
**Qualifications**:
- Filipino citizen or with equivalent legal status
- Proven oral and written English communication skills
- Strong logic and problem-solving skills
- Availability to work in various shifts
- Skill in using Windows operating systems
- Organization and work prioritization skills
**Job Types**: Full-time, Permanent
**Salary**: From Php15,000.00 per month
**Benefits**:
- Paid training
- Pay raise
Schedule:
- 8 hour shift
- Flexible shift
- Night shift
- Shift system
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
Application Question(s):
**Experience**:
- BPO: 1 year (preferred)
- Provide excellent customer service through active listening
- Work with confidential customer information in a secure manner
- Aim to resolve issues on the first call by being proactive
- Appropriately and adequately communicate with customers
**Qualifications**:
- Filipino citizen or with equivalent legal status
- Proven oral and written English communication skills
- Strong logic and problem-solving skills
- Availability to work in various shifts
- Skill in using Windows operating systems
- Organization and work prioritization skills
**Job Types**: Full-time, Permanent
**Salary**: From Php15,000.00 per month
**Benefits**:
- Paid training
- Pay raise
Schedule:
- 8 hour shift
- Flexible shift
- Night shift
- Shift system
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
Application Question(s):
**Experience**:
- BPO: 1 year (preferred)
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Associate
San Fernando, Pampanga
McKenzie Distribution Company Inc.
Posted today
Job Viewed
Job Description
Graduate of any 4-year course
- 1-2 years’ experience and exposure in documentation, customer service, and delivery route settlement.
- Computer literate: Familiarity with MS Excel, MS Word, MS Powerpoint, and other optimization tools
- Ability to propose system enhancements based on business needs and to translate conceptual framework of business models into workable algorithms.
- Customer Focus; Actively collaborates with the cross-functional group to support company order fill rate goals, volume and value targets to generate high service level and satisfaction
- Understands the business process involving his/her role mandate and the immediate impact it will cause on the total end-to-end business chain
- Takes initiative, is innovative, hardworking, and possesses strong leadership qualities
- Willing to be assigned in San Fernando Pampanga
**Job Types**: Full-time, Permanent
**Salary**: Php13,000.00 - Php14,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Opportunities for promotion
- Promotion to permanent employee
Schedule:
- Monday to Friday
Supplemental Pay:
- 13th month salary
Ability to commute/relocate:
- San Fernando, Pampanga: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
- 1-2 years’ experience and exposure in documentation, customer service, and delivery route settlement.
- Computer literate: Familiarity with MS Excel, MS Word, MS Powerpoint, and other optimization tools
- Ability to propose system enhancements based on business needs and to translate conceptual framework of business models into workable algorithms.
- Customer Focus; Actively collaborates with the cross-functional group to support company order fill rate goals, volume and value targets to generate high service level and satisfaction
- Understands the business process involving his/her role mandate and the immediate impact it will cause on the total end-to-end business chain
- Takes initiative, is innovative, hardworking, and possesses strong leadership qualities
- Willing to be assigned in San Fernando Pampanga
**Job Types**: Full-time, Permanent
**Salary**: Php13,000.00 - Php14,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Opportunities for promotion
- Promotion to permanent employee
Schedule:
- Monday to Friday
Supplemental Pay:
- 13th month salary
Ability to commute/relocate:
- San Fernando, Pampanga: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
5
Technical Support Customer Service Agent
Marilao, Bulacan
LTVplus
Posted today
Job Viewed
Job Description
**Description**
LTVplus helps e-commerce brands grow internationally by building outsourced customer experience teams in any time zone and language. Our mission: ridding the world of bad customer experiences. We understand the success of a business depends not only on the success of its customers but also on its team members. Our team members are distributed across the globe to tap into the different skillsets.
**Requirements**:
- 1 year or more of offering technical customer service experience
- Experience and knowledge in Windows Server and networks and Windows environment is a must
- Good English verbal and written communication skills
- The agent should have high-speed broadband internet to conduct remote support. Preferably 30 Mbps or faster and must be using Windows 10 or one with a higher operating system.
- Confidence and patience are essential for good customer relations in this role
- Willingness to explain things, possibly multiple times
- Persistence, and effective problem-solving skills
- Good communication is essential with the customer and the team, as situations can arise where something unexpected plays out and the agent will need to request information from their peers
- Know anti-virus companies and know what a firewall, antivirus, and malware is
**Responsibilities**
Agents will be working with an antivirus company business customers and their main focus will be on helping customers with migration to their latest versions. They'll also be handling customer queries about the new product they have coming out. Agents will use a phone and remotely help clients to complete these tasks.
**Benefits**
- Remote (Work from Home) setup
- Paid time off (Annual leave) and Sick Leave
- Maternity and Paternity Leave
- Online/virtual Upskill and Knowledge sharing sessions
- Online / Virtual social events daily (Fitness Class, dance class, Coffee breaks, Karaoke, and Café Friyay)
- Health Stipend
**Employment type**
Full-time
**Department**
Customer Service
**Location**
Philippines/Marilao
LTVplus helps e-commerce brands grow internationally by building outsourced customer experience teams in any time zone and language. Our mission: ridding the world of bad customer experiences. We understand the success of a business depends not only on the success of its customers but also on its team members. Our team members are distributed across the globe to tap into the different skillsets.
**Requirements**:
- 1 year or more of offering technical customer service experience
- Experience and knowledge in Windows Server and networks and Windows environment is a must
- Good English verbal and written communication skills
- The agent should have high-speed broadband internet to conduct remote support. Preferably 30 Mbps or faster and must be using Windows 10 or one with a higher operating system.
- Confidence and patience are essential for good customer relations in this role
- Willingness to explain things, possibly multiple times
- Persistence, and effective problem-solving skills
- Good communication is essential with the customer and the team, as situations can arise where something unexpected plays out and the agent will need to request information from their peers
- Know anti-virus companies and know what a firewall, antivirus, and malware is
**Responsibilities**
Agents will be working with an antivirus company business customers and their main focus will be on helping customers with migration to their latest versions. They'll also be handling customer queries about the new product they have coming out. Agents will use a phone and remotely help clients to complete these tasks.
**Benefits**
- Remote (Work from Home) setup
- Paid time off (Annual leave) and Sick Leave
- Maternity and Paternity Leave
- Online/virtual Upskill and Knowledge sharing sessions
- Online / Virtual social events daily (Fitness Class, dance class, Coffee breaks, Karaoke, and Café Friyay)
- Health Stipend
**Employment type**
Full-time
**Department**
Customer Service
**Location**
Philippines/Marilao
This advertiser has chosen not to accept applicants from your region.
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6
Assistant Manager (Customer Service Department)
San Fernando, Pampanga
Roymed Pharmaceutical
Posted today
Job Viewed
Job Description
Improve customer service experience, create engaged customers and facilitate organic growth
- Take ownership of customers issues and follow problems through to resolution
- Set a clear mission and deploy strategies focused towards that mission
- Develop service procedures, policies and standards
- Keep accurate records and document customer service actions and discussions
- Analyze statistics and compile accurate reports
- Control resources and utilize assets to achieve qualitative and quantitative targets
- Adhere to and manage the approved budget
- Maintain an orderly workflow according to priorities
**Job Types**: Full-time, Permanent
Schedule:
- 8 hour shift
**Experience**:
- Management: 2 years (preferred)
- Administrative: 3 years (preferred)
- Take ownership of customers issues and follow problems through to resolution
- Set a clear mission and deploy strategies focused towards that mission
- Develop service procedures, policies and standards
- Keep accurate records and document customer service actions and discussions
- Analyze statistics and compile accurate reports
- Control resources and utilize assets to achieve qualitative and quantitative targets
- Adhere to and manage the approved budget
- Maintain an orderly workflow according to priorities
**Job Types**: Full-time, Permanent
Schedule:
- 8 hour shift
**Experience**:
- Management: 2 years (preferred)
- Administrative: 3 years (preferred)
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Associate Clark - Financial
Apalit, Pampanga
Sutherland
Posted today
Job Viewed
Job Description
**Sutherland** serves marquee clients in major industry verticals. With our head office located in Rochester, New York, USA, Sutherland spans 60 locations across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.
We are hiring **Customer Service Associate** for Financial Account to provide outstanding and personal support to our customers.
If you are a Customer Service Associate looking for a global career, do not miss this opportunity!
**Key Role**:
- You will take inbound calls from customers or clients.
- Conduct issue identification and problem solving to meet the customer needs and satisfaction.
- You must provide customers with cutting-edge service in a friendly, confident, and knowledgeable manner.
- Conduct data entry, documentation, and case management.
- You must achieve and maintain required metrics and goals.
**Minimum Qualifications**:
- High school diploma or GED
- Demonstrated ability to perform at a high level, to support our high volume of inbound calls
- Excellent verbal and written communication skills; proficient reading skills required
- Experience in the finance industry is preferred but not required.
- At least 2 years call center experience or any relevant experience
**JOB HIGHLIGHTS**:
- Enjoy a set of Industry-leading benefits
- Get paid while in training
- Receive HMO and free dependent
- Employee referral incentives
- Vacation and Sick Leaves
- We have sites nationwide that can be near your location
- Stable & secured company
**Job Types**: Full-time, Permanent
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
- Rotational shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
We are hiring **Customer Service Associate** for Financial Account to provide outstanding and personal support to our customers.
If you are a Customer Service Associate looking for a global career, do not miss this opportunity!
**Key Role**:
- You will take inbound calls from customers or clients.
- Conduct issue identification and problem solving to meet the customer needs and satisfaction.
- You must provide customers with cutting-edge service in a friendly, confident, and knowledgeable manner.
- Conduct data entry, documentation, and case management.
- You must achieve and maintain required metrics and goals.
**Minimum Qualifications**:
- High school diploma or GED
- Demonstrated ability to perform at a high level, to support our high volume of inbound calls
- Excellent verbal and written communication skills; proficient reading skills required
- Experience in the finance industry is preferred but not required.
- At least 2 years call center experience or any relevant experience
**JOB HIGHLIGHTS**:
- Enjoy a set of Industry-leading benefits
- Get paid while in training
- Receive HMO and free dependent
- Employee referral incentives
- Vacation and Sick Leaves
- We have sites nationwide that can be near your location
- Stable & secured company
**Job Types**: Full-time, Permanent
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
- Rotational shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
8
Customer Service Associate clark -financial Account
Apalit, Pampanga
Sutherland
Posted today
Job Viewed
Job Description
**Sutherland** serves marquee clients in major industry verticals. With our head office located in Rochester, New York, USA, Sutherland spans 60 locations across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.
We are hiring **Customer Service Associate** for Financial Account to provide outstanding and personal support to our customers.
If you are a Customer Service Associate looking for a global career, do not miss this opportunity!
**Key Role**:
- You will take inbound calls from customers or clients.
- Conduct issue identification and problem solving to meet the customer needs and satisfaction.
- You must provide customers with cutting-edge service in a friendly, confident, and knowledgeable manner.
- Conduct data entry, documentation, and case management.
- You must achieve and maintain required metrics and goals.
**Minimum Qualifications**:
- High school diploma or GED
- Demonstrated ability to perform at a high level, to support our high volume of inbound calls
- Excellent verbal and written communication skills; proficient reading skills required
- Experience in the finance industry is preferred but not required.
- At least 2 years call center experience or any relevant experience
**JOB HIGHLIGHTS**:
- Enjoy a set of Industry-leading benefits
- Get paid while in training
- Receive HMO and free dependent
- Employee referral incentives
- Vacation and Sick Leaves
- We have sites nationwide that can be near your location
- Stable & secured company
**Job Types**: Full-time, Permanent
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
- Rotational shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
We are hiring **Customer Service Associate** for Financial Account to provide outstanding and personal support to our customers.
If you are a Customer Service Associate looking for a global career, do not miss this opportunity!
**Key Role**:
- You will take inbound calls from customers or clients.
- Conduct issue identification and problem solving to meet the customer needs and satisfaction.
- You must provide customers with cutting-edge service in a friendly, confident, and knowledgeable manner.
- Conduct data entry, documentation, and case management.
- You must achieve and maintain required metrics and goals.
**Minimum Qualifications**:
- High school diploma or GED
- Demonstrated ability to perform at a high level, to support our high volume of inbound calls
- Excellent verbal and written communication skills; proficient reading skills required
- Experience in the finance industry is preferred but not required.
- At least 2 years call center experience or any relevant experience
**JOB HIGHLIGHTS**:
- Enjoy a set of Industry-leading benefits
- Get paid while in training
- Receive HMO and free dependent
- Employee referral incentives
- Vacation and Sick Leaves
- We have sites nationwide that can be near your location
- Stable & secured company
**Job Types**: Full-time, Permanent
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
- Rotational shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
9