15 Customer Service jobs in San Fernando
Customer Service Representative
Angeles, Pampanga
MVP Asia Pacific, Inc.
Posted today
Job Viewed
Job Description
**Position: Work Management Coordinator**
Duties and Responsibilities:
- Monitor and update Sitetrax and client systems to schedule tickets of work.
- Validate incoming tickets to ensure all the correct information is available and recorded for the job to proceed.
- Schedule work to Delivery Partners with correct skills and capabilities.
- Provide real time updates and management of UCG and client systems, including Sitetrax.
- Monitor tickets of work and update any information sent back from Delivery Partners to ensure a timely completion of the job.
- Call customers and arrange times for Delivery Partners to go on site.
- Liaise with client representatives as directed by the Team Leader.
- Provide call center support to customers as and when required.
- Other duties as directed by the Team Leader which includes providing reports to the Operations team.
General:
- Attend and constructively participate in team and company meetings.
- Escalate all appropriate matters to the Host Employee or Host Manager or other appropriate UCG employee on a timely basis.
- Adhere to relevant UCG policy or procedures.
- Adhere to relevant MVP policies and procedures including Human Resources and Health and Safety policies and procedures.
- Perform other reasonable duties as requested by management.
Skills Requirements:
- Tertiary education or short courses encapsulating customer service
- Diploma in Customer Service and Administration (Aspire).
- Experience in providing customer service of international customers.
- Experience scheduling work to contractors.
- Experience working in the telecommunications industry
Key Systems & Software
- Microsoft SharePoint.
- Microsoft Outlook.
- Microsoft Teams.
- Microsoft Excel.
- Microsoft Project.
**Job Types**: Full-time, Permanent
Schedule:
- 8 hour shift
- Day shift
Supplemental Pay:
- 13th month salary
Ability to commute/relocate:
- Angeles City, Pampanga: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
Duties and Responsibilities:
- Monitor and update Sitetrax and client systems to schedule tickets of work.
- Validate incoming tickets to ensure all the correct information is available and recorded for the job to proceed.
- Schedule work to Delivery Partners with correct skills and capabilities.
- Provide real time updates and management of UCG and client systems, including Sitetrax.
- Monitor tickets of work and update any information sent back from Delivery Partners to ensure a timely completion of the job.
- Call customers and arrange times for Delivery Partners to go on site.
- Liaise with client representatives as directed by the Team Leader.
- Provide call center support to customers as and when required.
- Other duties as directed by the Team Leader which includes providing reports to the Operations team.
General:
- Attend and constructively participate in team and company meetings.
- Escalate all appropriate matters to the Host Employee or Host Manager or other appropriate UCG employee on a timely basis.
- Adhere to relevant UCG policy or procedures.
- Adhere to relevant MVP policies and procedures including Human Resources and Health and Safety policies and procedures.
- Perform other reasonable duties as requested by management.
Skills Requirements:
- Tertiary education or short courses encapsulating customer service
- Diploma in Customer Service and Administration (Aspire).
- Experience in providing customer service of international customers.
- Experience scheduling work to contractors.
- Experience working in the telecommunications industry
Key Systems & Software
- Microsoft SharePoint.
- Microsoft Outlook.
- Microsoft Teams.
- Microsoft Excel.
- Microsoft Project.
**Job Types**: Full-time, Permanent
Schedule:
- 8 hour shift
- Day shift
Supplemental Pay:
- 13th month salary
Ability to commute/relocate:
- Angeles City, Pampanga: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
0
Customer Service Representative
San Fernando, Pampanga
Roymed Pharmaceutical
Posted today
Job Viewed
Job Description
Ensures the proper identity and address of the customers and their corresponding area and the sales representative in charge of their
This advertiser has chosen not to accept applicants from your region.
1
Customer Service Representative (Pharmacy
Angeles, Pampanga
Connext Global Solutions
Posted today
Job Viewed
Job Description
**Job description**
**CONNEXT **is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance industries.
**What’s in it for you?**
- Competitive Compensation
- Monthly Allowance & Perfect Attendance Bonus
- Life Insurance and HMO Coverage
- Mid-Year Bonus
- OT Pay
- 25% Night Differential Pay
- Great Company Culture
- Career Growth
**Roles and Responsibilities**:
- Calls patients for refill delivery set up of SPRx medicines.
- Coordinates and communicates with healthcare providers.
- Completes all follow-up telephone calls to maintain accurate records, including submittal/return dates and approval periods.
- Maintains departmental records, reports, and files as required.
- Ensures that entries have their appropriate medical record
**CONNEXT **is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance industries.
**What’s in it for you?**
- Competitive Compensation
- Monthly Allowance & Perfect Attendance Bonus
- Life Insurance and HMO Coverage
- Mid-Year Bonus
- OT Pay
- 25% Night Differential Pay
- Great Company Culture
- Career Growth
**Roles and Responsibilities**:
- Calls patients for refill delivery set up of SPRx medicines.
- Coordinates and communicates with healthcare providers.
- Completes all follow-up telephone calls to maintain accurate records, including submittal/return dates and approval periods.
- Maintains departmental records, reports, and files as required.
- Ensures that entries have their appropriate medical record
This advertiser has chosen not to accept applicants from your region.
2
Customer Service Representative (Voice Agent)
Angeles, Pampanga
US Healthmark Global Corporation
Posted today
Job Viewed
Job Description
**NO BERLITZ! NO VERSANT!**
**INITIAL AND FINAL INTERVIEW WILL BE CONDUCTED VIA SKYPE**
US Healthmark is urgently in need of **Voice Agents** for a **US-based Health Insurance
**INITIAL AND FINAL INTERVIEW WILL BE CONDUCTED VIA SKYPE**
US Healthmark is urgently in need of **Voice Agents** for a **US-based Health Insurance
This advertiser has chosen not to accept applicants from your region.
3
Customer Service Representative Online Retail Clark
Angeles, Pampanga
Sutherland
Posted today
Job Viewed
Job Description
You are joining **Sutherland**, a global business transformation company offering an integrated set of back-office and customer service support services.
One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.
As a **Customer Service Associate**, you will deliver customer service to the customers and clients. You are also expected to:
**KEY RESPONSIBILITIES**:
- Maintain a strong operational knowledge of product and services, prices, marketing and promotional events as it relates to the coach community;
- Provide clear and professional answers to various questions regarding fitness products;
- Meet all productivity and quality requirements and guidelines;
- Model and work by the company's core values; and
- Achieve and maintain required metrics and goals.
**MINIMUM QUALIFICATIONS**:
- Finished at least 2 years in college (or High School Graduate + relevant work experience)
- Excellent English written and verbal communication skills
- Working knowledge on computers
- Good customer service and problem solving skills
**JOB HIGHLIGHTS**:
- Enjoy a set of Industry-leading benefits
- Get paid while in training
- Receive HMO and free dependent
- Educational support for employees
- Employee referral incentives
- Vacation and Sick Leaves
- We have sites nationwide that can be near your location
- Stable & secured company
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.
As a **Customer Service Associate**, you will deliver customer service to the customers and clients. You are also expected to:
**KEY RESPONSIBILITIES**:
- Maintain a strong operational knowledge of product and services, prices, marketing and promotional events as it relates to the coach community;
- Provide clear and professional answers to various questions regarding fitness products;
- Meet all productivity and quality requirements and guidelines;
- Model and work by the company's core values; and
- Achieve and maintain required metrics and goals.
**MINIMUM QUALIFICATIONS**:
- Finished at least 2 years in college (or High School Graduate + relevant work experience)
- Excellent English written and verbal communication skills
- Working knowledge on computers
- Good customer service and problem solving skills
**JOB HIGHLIGHTS**:
- Enjoy a set of Industry-leading benefits
- Get paid while in training
- Receive HMO and free dependent
- Educational support for employees
- Employee referral incentives
- Vacation and Sick Leaves
- We have sites nationwide that can be near your location
- Stable & secured company
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Representative/Call Center/BPO - Paid Training
Angeles, Pampanga
STACKph GDV Business Services CO.
Posted 14 days ago
Job Viewed
Job Description
We are recruiting for the position of Customer Service Representative
br>Location: SM City Clark Angeles Pampanga
We also have another site:
- Cebu IT Park
Virtual Process | Onsite Process | OTP Process
Salary: Earn up to ₱ 27,000 + ₱15,000 Sign on Bonus + 0,000 Incentives (Performance Based) + Night Diff & HMO Coverage
br>Accounts Available:
- Healthcare
- Financial
- Telco Tech
Requirements:
- At least HS (Old Curriculum) | SHS Graduate | Fresh Graduate
- With | W/O BPO Experience
- Good Communication Skills
- Amenable to work onsite on a shifting schedule
Apply Now | Tips are provided for the assessments and interview.
br>Location: SM City Clark Angeles Pampanga
We also have another site:
- Cebu IT Park
Virtual Process | Onsite Process | OTP Process
Salary: Earn up to ₱ 27,000 + ₱15,000 Sign on Bonus + 0,000 Incentives (Performance Based) + Night Diff & HMO Coverage
br>Accounts Available:
- Healthcare
- Financial
- Telco Tech
Requirements:
- At least HS (Old Curriculum) | SHS Graduate | Fresh Graduate
- With | W/O BPO Experience
- Good Communication Skills
- Amenable to work onsite on a shifting schedule
Apply Now | Tips are provided for the assessments and interview.
This advertiser has chosen not to accept applicants from your region.
5
Assistant Manager (Customer Service Department)
San Fernando, Pampanga
Roymed Pharmaceutical
Posted today
Job Viewed
Job Description
Improve customer service experience, create engaged customers and facilitate organic growth
- Take ownership of customers issues and follow problems through to resolution
- Set a clear mission and deploy strategies focused towards that mission
- Develop service procedures, policies and standards
- Keep accurate records and document customer service actions and discussions
- Analyze statistics and compile accurate reports
- Control resources and utilize assets to achieve qualitative and quantitative targets
- Adhere to and manage the approved budget
- Maintain an orderly workflow according to priorities
**Job Types**: Full-time, Permanent
Schedule:
- 8 hour shift
**Experience**:
- Management: 2 years (preferred)
- Administrative: 3 years (preferred)
- Take ownership of customers issues and follow problems through to resolution
- Set a clear mission and deploy strategies focused towards that mission
- Develop service procedures, policies and standards
- Keep accurate records and document customer service actions and discussions
- Analyze statistics and compile accurate reports
- Control resources and utilize assets to achieve qualitative and quantitative targets
- Adhere to and manage the approved budget
- Maintain an orderly workflow according to priorities
**Job Types**: Full-time, Permanent
Schedule:
- 8 hour shift
**Experience**:
- Management: 2 years (preferred)
- Administrative: 3 years (preferred)
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service Associate Clark - Financial
Lubao, Pampanga
Sutherland
Posted today
Job Viewed
Job Description
**Sutherland** serves marquee clients in major industry verticals. With our head office located in Rochester, New York, USA, Sutherland spans 60 locations across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.
We are hiring **Customer Service Associate** for Financial
We are hiring **Customer Service Associate** for Financial
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Associate clark -financial Account
Lubao, Pampanga
Sutherland
Posted today
Job Viewed
Job Description
**Sutherland** serves marquee clients in major industry verticals. With our head office located in Rochester, New York, USA, Sutherland spans 60 locations across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.
We are hiring **Customer Service Associate** for Financial
We are hiring **Customer Service Associate** for Financial
This advertiser has chosen not to accept applicants from your region.
8
Customer Service Associate/sales Associate for Sm
San Fernando, Pampanga
New Era Cap Philippines
Posted today
Job Viewed
Job Description
A Customer Service Associate is the store’s front-liner who is responsible for providing excellent and personalized customer service through compliance of company-set performance standards and the achievement of the store’s sales target. The Customer Service Associate is also responsible for completing the sales transaction process while complying with company policies and the store’s operating standards on housekeeping, inventory control, security and safekeeping of merchandise and other company assets.
**Salary**: Php450.00 per day
**Salary**: Php450.00 per day
This advertiser has chosen not to accept applicants from your region.
9