8 Customer Service jobs in Pasig
Customer Service Representative
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Job Description: Customer Service Representative
We are seeking a skilled and dedicated Customer Service Representative with experience in voice, and email support within a BPO environment. The ideal candidate will be responsible for delivering high-quality customer interactions across multiple channels, ensuring timely and accurate resolution of customer inquiries, and maintaining excellent customer satisfaction.
Key Responsibilities:
- Handle customer inquiries via chat, voice, and email channels.
- Provide prompt, accurate, and courteous responses to customer queries.
- Resolve issues related to products or services in a professional manner.
- Collaborate with internal teams to resolve complex issues and escalate when necessary.
- Maintain detailed records of customer interactions and follow-ups.
Qualifications:
- Proven experience in a BPO environment handling chat, voice, and email support.
- Strong communication skills, both written and verbal.
- Ability to multitask and manage multiple channels simultaneously.
- Customer-focused with problem-solving skills.
- Familiarity with CRM systems and tools is a plus.
Location: Cebu, Philippines
Shift: Has to be okay with any shift
Job Type: Full-time
Pay: Php31, Php35,000.00 per month (Inclusions: Overtime, Night Diff)
Benefits:
- Health insurance (HMO)
Job Type: Full-time
Pay: Php32, Php34,000.00 per month
Benefits:
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
Experience:
- BPO: 1 year (Required)
Work Location: In person
Customer Service Representative
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About us
To date, Prince has rebranded to become PRINCE HYPERMART and is known to be a one–stop shop known for its wide variety of affordable Grocery/Supermarket, General Merchandise, and Department Stores items with various added services for customers in town. Thriving on a strong commitment to serve the Filipino market, Prince continues to offer affordable prices for the quality merchandise they sell in any city, town or municipality they are located in.
As the Prince Retail Group of companies continues to grow and expand, they uphold the empowerment of their total workforce through a strong adherence to its values and commitment to render the best and most personalized customer service while being a household name for quality affordable merchandise to the communities they serve. As one of the fastest growing retailers in the country, Prince Hypermart continues to widen their reach to every Filipino in every town to achieve their ultimate mission of serving the underserved.
Qualifications & experience
- Bachelor's Degree in Business Administration, Marketing or any related course
- At least 6 months relevant work experience
Tasks & responsibilities
- Assist customer concerns and queries, and ensures resolution while maintaining professional customer approach.
- Setting good store ambience through appropriate store music, jingle and plugging coming from Head Office.
- Answer external and internal calls and facilitates relaying of communication.
Benefits
- Competitive Salary and benefit package
- HMO coverage upon regularization
- Life and Health Insurance upon onboar
- Annual Leave credits with paid time-off during birthdays, bereavement, emergency or health-related cases etc.,
- Store discounts for all employees if you purchase in our chain of stores nationwide
Customer Service Representative
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What We Offer
Comprehensive Training: Gain the skills and knowledge you need to succeed, with hands-on guidance every step of the way.
Flexible Schedule: Work onsite with full-time hours and shifting schedules that fit business needs.
Open to Everyone: Whether you're experienced or just starting out, we welcome candidates from all backgrounds.
Career Growth: Build a rewarding career with plenty of opportunities for advancement.
About the Role
Seeking enthusiastic and motivated individuals to join our team as Customer Service Representatives. This is a great opportunity to sharpen your customer service skills and grow your career. No prior experience is required—we'll provide the training and support you need to thrive.
Key Responsibilities
Assist customers via phone, email, or chat with timely, professional support.
Resolve concerns with empathy and patience to ensure a positive experience.
Process orders, returns, and other service-related requests.
Maintain accurate customer records and follow up as needed.
Collaborate with team members to achieve service goals.
Apply product and service knowledge learned through training.
Customer Service Representative
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Hiring: Customer Service Representative
Location: IT Park Cebu City
Process: Virtual Process – Interview via Phone Call Only
Salary: Up to Php 27,000 per month
Start your career with us and enjoy exciting opportunities as a Customer Service Representative. We offer competitive pay, excellent benefits, and a supportive work environment where you can grow and succeed. No experience is needed—just bring your passion and willingness to learn.
What We Offer:
Salary of up to PHP 27,000 per month
Monthly incentives and performance bonuses
HMO coverage with free dependents after a set tenure
Virtual Process; Over-the-phone interview (No Mock Call)
Paid training starting on your first day.
Qualifications:
With at least good English communication skills
Willing to work onsite
No experience required (fresh graduates and career shifters welcome)
Can start as soon as possible
How to Apply:
Apply now and submit your updated resume. Our recruitment team will contact shortlisted candidates directly.
MASS HIRING Customer Service Representative
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About the role
A System International Corporation is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. In this full-time role, you will be responsible for providing exceptional customer service to our clients through virtual interactions. Based in Lahug Cebu City, Cebu, this position offers the flexibility of remote work.
What you'll be doing
- Responding to customer inquiries and concerns through various communication channels such as phone, email, and chat
- Resolving customer issues in a timely and professional manner
- Gathering and documenting customer information to provide effective solutions
- Maintaining a positive and empathetic attitude when interacting with customers
- Adhering to company policies and procedures to ensure consistent service delivery
- Continuously improving your knowledge and skills to enhance the customer experience
What we're looking for
- Strong communication and interpersonal skills, both written and verbal
- Excellent problem-solving and critical thinking abilities
- Demonstrated experience in a customer service or call centre environment
- Proficiency in using computer systems and software applications
- Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
- Commitment to providing exceptional customer service and a genuine passion for helping others
What we offer
At A System International Corporation, we are dedicated to providing our employees with a supportive and rewarding work environment. Some of the key benefits you can expect include:
- Competitive salary and performance-based bonuses
- Comprehensive health insurance coverage
- Opportunities for professional development and career growth
- Flexible work arrangements, including the option to work remotely
- A collaborative and inclusive company culture that values teamwork and work-life balance
About us
A System International Corporation is a leading provider of innovative solutions and services to a diverse range of industries. With a strong focus on customer satisfaction, we are committed to delivering excellence in all that we do. Our company culture is built on a foundation of respect, integrity, and a shared passion for driving success for our clients and our employees.
If you're ready to join a dynamic and forward-thinking organization, we encourage you to apply for this exciting opportunity. Click the "Apply Now" button to get started.
Customer Service Officer
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Role Overview
PIC - Philippines, a Genus company, has an exciting opportunity. We are looking for a Customer Service Officer who is responsible for ensuring that the right animals are delivered in the most cost efficient way from source farm to customer farm.
You Will
Consolidate availability and sales forecast reports
Flag excess gilts and boars availability to Account Managers and coordinate updated orders with Contract Production Officers in the source farms
Submit monthly forecast reports to key internal and external customers
Secure government permits necessary to transport animals from source farm to customer farms
Arrange the animal transport from source farm to customer farm and tracks animal movement until arrival to customer farm
Provide month end transport cost on animal deliveries
Review and route QAR for approval
Process third party delivery truck billings
Train third party truckers' staff on PIC protocols and audit for compliance
Monitor third party truckers' compliance to contract terms and agreed SLA
Other tasks that may be assigned by manager
Requirements
Qualifications: (required)
- At least 3 years experience as logistics & transport officer
- Must have knowledge of the different mode of transport and delivery, technological advances and best practices in the field of logistics;
- Has a customer focused mentality and possesses strong problem solving and analytical skills
- Above average planning and organisation skills
- Solid communication and coordination skills
- Intermediate knowledge of MS office application such as word, excel, powerpoint
- Willingness to adopt flexible work schedule (e.g. outside the normal 8 to 5pm shift)
Preferred Qualifications & Experience:
- Graduate of logistics/transport or related course
- Work experience in a logistics company is an advantage
Business Overview
Genus
is an agricultural biotechnology pioneer. We are a global FTSE 250 company, headquartered in the UK, and listed on the London Stock Exchange. Genus PLC has a presence in over 70 countries and a global workforce of over 3,000 employees and growing. We are a worldwide leader in porcine and bovine animal genetics, partnering with farmers to transform how we nourish the world – a mission that is important to a sustainable future.
PIC
, our swine division, currently supplies over 70% of the world's top pork producers. We directly employ people in 18 countries worldwide, and our products are available in more than 50 countries across the globe. We are a diverse team, ranging from scientists to sales teams, production personnel to customer service, and are all united by a passion for producing nutritious, affordable pork and a commitment to continuous improvement.
Our vision is clear:
Pioneering animal genetic improvement to sustainably nourish the world.
Benefits Overview
At Genus, we offer a competitive salary. Benefits include health insurance for employee and dependents, life insurance, annual vacation and sick leave credits, competitive retirement/savings plan, annual company incentive, work uniforms This position will have the opportunity for growth. We are constantly evaluating our offerings to ensure we stay competitive.
Equal Employment Opportunities
Genus is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Genus prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Genus conforms to the spirit as well as to the letter of all applicable laws and regulations.
Customer Service Advisor - UPA 2025
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Job Title:
Customer Service Advisor - UPA 2025
Job Description
The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the In
Job Title:
Customer Service Advisor
Job Description
Are you looking for an opportunity to jumpstart your career in the International Sales industry?
Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Sales Advisor working on an internationally innovative campaign.
You will earn uncapped commission and rewarding performance incentives up to
R3000
plus a basic salary of
R8500
.
This opportunity is for those that enjoy working at night as well as weekends (
Saturdays, Sundays & Public Holidays
) with a night shift allowance and subsidized company transport for night shifts.
You'll be working on-site from our vibrant Cape Town office where creativity meets cutting edge technology. All the while you'll become part of a community of likeminded individuals that that become friends for life.
What you will need for this Role:
- 12 months Customer Service BPO with upselling (essential)
- Experience with working Night Shift/USA hours
- Proficient in English verbal and written communication
- Passed Grade 12
- A clear criminal record
- Computer literate
- Have a passion for sales
- Are self-motivated and highly responsible
**What's in it for you
In this role, we offer benefits that help you support your unique lifestyle:**
- A monthly salary R8 500
- Uncapped Commission
- Performance incentives up to R3000
- Uncapped commission
- Medical aid for main member / Medical Insurance for employee and two dependents
- Pension Fund
- Group life cover
- Subsidized transport
- Fantastic Employee Assistance Programme (EAP)
- Access to financial well-being sessions, will writing sessions and stress management sessions
- Team building and upskill training opportunities
- Interactive and inclusive company culture
- Access to our World Class cafeterias and recreational areas
- Access to our onsite nurse
*What You Will Do In This Role *
- Offer customers additional products whilst providing an excellent service
- Establish customers' needs to in order to sell the right product
- Assist customers with promotional enquiries
- Responsible retaining customers and selling additional products and services
- Providing excellent customer experiences at all time
- Verifying and updating customer information
- Work toward targets aligned to KPIs
- Taking ownership of high profile, escalated cases from beginning to resolution
- Consistently applying agreed behavioural and compliance standards
- Sharing knowledge and skills with other members of the team
- Proactively offer solutions to any issues or concerns that customers might face
Ready to bring your skills and experience to a company that values your expertise? Discover why over 550,000 game-changers around the globe call Concentrix their "employer of choice." Together, we'll achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive
After applying, you will be sent a link to complete a quick online chat-based interview. We don't want you to miss out on the opportunity so please check all of folders for the link after applying. Completing and passing this step is essential for shortlisting.
With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other's success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.
Eligibility to work
In accordance with South African law, only applicants who are legally authorised to work in the SA will be considered for this position and the appointment will be made in line with the company's EE Plan.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
ConcentrixSALocation:
ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town
Language Requirements:
Time Type:
Full time
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Customer Service Representative Phone Interview Up to 27k Package +20 SIGN ON BONUS
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Ready for a new challenge? This could be the opportunity you've been waiting for
Want to be part of something big? Join us and make an impact.
Work with us and experience the joy of a team that feels like family.
Same day Job Offer One Day Hiring Process
Accounts Available ( Telco, Sales, Retail, Financial, Healthcare Account )
LOCATION : Lahug (Pob.), Cebu City, 6000 Cebu
Work Setup: Onsite
Process : Phone Interview>
Start date : September Class Wave 1-3
Wave 3-5 For this class of September
Pay: Php22, Php27,000.00 per month
+20% SIGN ON BONUS
20% Night Differential
* HMO & Life insurance
* Paid Training and Free medical once hired
* Night differential
* Huge Incentives and other Benefits
Minimum Qualifications:
- A High School Graduate (Old Curriculum) or a Senior High School Graduate (New
- Curriculum)
- Good to excellent English communication skills
- Willing to work on a shifting schedule, including weekends and holidays
- Amenable to on-site work in Cebu IT Park
- BPO experience is a plus, but not required—fresh graduates and career shifters are welcome to apply
What We Offer:
- Competitive compensation package
- Performance-based incentives
- Comprehensive HMO coverage
- Career growth and development opportunities
- A safe, inclusive, and dynamic work environment
- Job Types: Full-time, Permanent, Fresh graduate
Apply now
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php22, Php27,000.00 per month
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Application Question(s):
- How long is your total BPO experience?
- Do you have laptop or desktop for this process?
- What is your email address?
- What is your email address?
Do you have alternative email address?
- Amenable to work onsite here in Cebu IT Park?
- What is your Viber number?
Language:
- English (Preferred)
Work Location: In person