73 Customer Service jobs in Pampanga
Customer Service Representative
Posted 3 days ago
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Job Description
Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings. br>
Qualifications:
At least HS/SHS graduate
with or w/ out Call Center Experience
Good to excellent English communication skills
Willing to start immediately.
Why pick us?
Exciting Performance Bonuses & Account-Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits
Customer Service Representative
Posted 7 days ago
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Job Description
br>Willing to start at: JULY CLASS
Process: Online/Virtual Process (Till Job Offer)
EARN UP TO 27,000 OFFER
- WITH or W/O BPO experience
- HS(Old Curriculum) | SHS Graduate | Open for Newbie's (College Grad)
- With good communication skills
- Amenable to work onsite
- Easy account | High chance passing rate
Location: SM City Clark Angeles Pampanga
APPLY NOW | TIPS ARE PROVIDED!
Customer Service Representative
Posted 11 days ago
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Job Description
Customer Service Representative
Posted 15 days ago
Job Viewed
Job Description
br>Be Part of Our June Hiring
Don’t Miss Our Exciting June Hiring Wave Perks Await You! < r>
We are Hiring for
Customer Service Support Representative.
Are you ready to level up your career in the BPO industry? Join our thriving team and be part of a professional yet fun environment where your contributions truly count!
Work Location:SM Clark, Pampanga
Earn up to ₱27,000 monthly package + incentives + exclusive bonuses! < r>
What We’re Looking For: < r>
* Completed at least High School, Senior High, College Undergraduate, or a College Degree
* Confident in spoken and written English
* Willing to work onsite and can start immediately
* Previous BPO experience is a plus but not required
* Smooth and fully digital hiring process
* Friendly team, growth-driven culture, and learning opportunities
Take the leap toward a meaningful career. Apply today and be part of something impactful!
Customer Service Representative
Posted 15 days ago
Job Viewed
Job Description
Customer Service Representative
Posted 15 days ago
Job Viewed
Job Description
They typically provide information, receive client complaints, offer products and services, process requests, and provide various forms of assistance
Customer Service Representative
Posted 15 days ago
Job Viewed
Job Description
Handling customer complaints. Dealing with unhappy customers and handling complaints is an almost inescapable duty of many customer service employees
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Customer Service Representative
Posted 15 days ago
Job Viewed
Job Description
What does a Customer Service Representative do? br>A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.
br>The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities
Customer Service Responsibilities list:
⏺︎Manage large amounts of incoming phone calls.
⏺ Build sustainable relationships and trust with customer accounts through open and interactive communication.
⏺︎Provide accurate, valid and complete information by using the right methods/tools.
Requirements and skills:
⏺︎Proven customer support experience or experience as a Client Service Representative.
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.
br>The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities
Customer Service Responsibilities list:
⏺︎Manage large amounts of incoming phone calls.
⏺ Build sustainable relationships and trust with customer accounts through open and interactive communication.
⏺︎Provide accurate, valid and complete information by using the right methods/tools.
Requirements and skills:
⏺︎Proven customer support experience or experience as a Client Service Representative.
What does a Customer Service Representative do?
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.
br>The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities
Customer Service Responsibilities list:
⏺︎Manage large amounts of incoming phone calls.
⏺ Build sustainable relationships and trust with customer accounts through open and interactive communication.
⏺︎Provide accurate, valid and complete information by using the right methods/tools.
Requirements and skills:
⏺︎Proven customer support experience or experience as a Client Service Representative.
Customer Service Representative
Posted 20 days ago
Job Viewed
Job Description
br>Jumpstart your career this April!
Location: Clark, Pampanga
Work Setup: Onsite
- Open to Fresh Graduates & Career Shifters
- No BPO Experience Required – Training Provided < r>- Applicants with International Account Experience are Welcome
- One Day Hiring Process – Fast and Easy Application < r>
WHAT YOU NEED TO KNOW ABOUT THE DAY-TO-DAY TASKS OF A CUSTOMER SERVICE REPRESENTATIVE
- Answering incoming calls from customers
- Sorting out customers’ inquiries or requests < r>- Ensuring that customers’ requests are managed in an appropriate and timely manner < r>- Developing, organizing, and maintaining accurate files
- Maximizing different Concentrix and client-based tools and applications for customer management and servicing
-Delivering a high caliber of service in a friendly, confident, and informed manner
Customer Service Representative
Posted today
Job Viewed
Job Description
Position Title: Customer Service Representative
Work Set Up: On-Site
Schedule: 10:00 PM to 7:00 AM PH Time
Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga
Quick Rundown:
We are looking for a dedicated and detail-oriented Customer Service Representative (CSR) to join our team, specializing in handling intakes with the support of AI tools and recorded call analysis. This role focuses on delivering an exceptional customer experience through polite, professional, and timely communication across multiple channels. The ideal candidate is proactive, customer-focused, and passionate about maintaining high service standards. Also will be answering incoming calls and doing hand dialing on the call list to qualify and confirm orders.
What You’ll Do:
Handle and manage customer intakes efficiently using AI-generated data and insights
Listen to and review recorded calls to accurately document client needs, inquiries, or service requests
Provide a high level of service by ensuring all customer interactions meet or exceed quality standards
Ensure customer satisfaction through clear communication, timely follow-ups, and problem resolution
Display polite and professional communication at all times via phone, text, and email
Collaborate with internal teams (e.g., Sales, Clinical, or Operations) to escalate and resolve customer issues
Accurately input and maintain client information in CRM or intake systems
Monitor open cases and follow up on pending items to ensure completion and client satisfaction
Maintain up-to-date knowledge of company products, services, processes, and policies
Participate in team meetings, training sessions, and performance reviews to enhance service delivery
Identify opportunities for process improvement and share client feedback with relevant departments
What We’re Looking For:
Proven experience as a Customer Service Representative or similar role
Strong listening skills and attention to detail
Experience in handling call recordings or AI-assisted workflows is a plus
Excellent verbal and written communication skills
Ability to multitask and prioritize tasks in a fast-paced environment
Tech-savvy and comfortable working with CRM systems, AI tools, and various communication platforms
A team player with a problem-solving mindset and strong sense of ownership
High level of professionalism, reliability, and confidentiality
Why You’ll Love Joining the CO Fam!
At Clark Outsourcing , we’re redefining what it means to work in a BPO. This isn’t your regular office setup - it’s where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you’ll have to experience it yourself to believe it.
Here’s what’s in store for you:
Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.
Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.
Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia , giving you international exposure and experience.
Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.
Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.
Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!
At CO, it’s not just about work - it's about loving where you work. Ready to experience the best workplace ever ? We can’t wait to welcome you to the team!
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