706 Customer Service jobs in National Capital Region
Customer Support Consultant
National Capital Region, National Capital Region
3Shape
Job Viewed
Job Description
**About us**
3Shape is a Danish hi-tech company that creates 3D scanning and software solutions for healthcare industry, such as hearing and dental aid production, where we have a global leading position for more than 20 years.
3Shape is headquartered in Copenhagen, with development teams in Denmark and Ukraine and with a production site in Poland. We are global company with representation offices in Europe, Asia and the Americas. Founded in a year 2000, today, 3Shape serves customers in over 100 countries.
**About the role**
Do you have technical interest and willing to join dynamic and innovative IT company? We are looking for Customer Support Consultants to join our energetic and multicultural team who will share our passion for solving problems and building strong relationships with our reselling partners and end-users around the world.
This role is based in Mall of Asia (Manila, Philippines), and you will be hired through our HR partner, Microsouring, but work exclusively with 3Shape and be part of our growing team.
**Areas of responsibilities**:
- Managing support cases: collect all relevant information from customers, according to the company's procedures and record this using CRM
- Interact with other departments and escalate customers feedback further
**You should possess the following qualifications**:
- Bachelor of Science, IT or Engineering
- 3+ years’ experience from role as Customer Support Consultant, Support Engineer, IT Helpdesk or similar is preferred
- Fluent English is required (other Asian languages is a plus)
- Strong troubleshooting, customer care and case handling skills
- Familiar with Microsoft Windows, including:
- Configure Windows firewall
- Have a basic knowledge of database
- Able to work under Windows command prompt
- Familiar with networking, including:
- Setting folder permissions and folder rights
- Understanding how to configure a fire wall
- Understanding how to check network port status
- Able to work independently under pressure
- Willing to share knowledge and experience with colleagues
- Good customer handling and communication skills
- Able to work in an international and multi-cultural environment
**We offer**:
- A great international team with opportunities to grow
- Work in a unique professional, friendly and supportive environment
- Constant professional growth and development
- Competitive salary level
- Good working conditions in a comfortable office
- Opportunity to become a part of the success that 3Shape has created over the past 20 years
You can follow us on social media:
We encourage all relevant applicants to apply. We are committed to celebrating human diversity, and we trust that the best way to reach outstanding business results, is by welcoming diverse people into our community.
**About us**
3Shape started with a simple idea - to make 3D scanning better. First, we applied it to the hearing industry, then we succeeded in dentistry. Twenty years later, 3Shape has 2,000+ employees globally. With the help of dental professionals and amazing colleagues we’re creating award-winning scanning and CAD/CAM solutions to change dentistry together! Together, we contribute to a better world. Experience the everyday #lifeat3Shape across the globe on Facebook.
3Shape is a Danish hi-tech company that creates 3D scanning and software solutions for healthcare industry, such as hearing and dental aid production, where we have a global leading position for more than 20 years.
3Shape is headquartered in Copenhagen, with development teams in Denmark and Ukraine and with a production site in Poland. We are global company with representation offices in Europe, Asia and the Americas. Founded in a year 2000, today, 3Shape serves customers in over 100 countries.
**About the role**
Do you have technical interest and willing to join dynamic and innovative IT company? We are looking for Customer Support Consultants to join our energetic and multicultural team who will share our passion for solving problems and building strong relationships with our reselling partners and end-users around the world.
This role is based in Mall of Asia (Manila, Philippines), and you will be hired through our HR partner, Microsouring, but work exclusively with 3Shape and be part of our growing team.
**Areas of responsibilities**:
- Managing support cases: collect all relevant information from customers, according to the company's procedures and record this using CRM
- Interact with other departments and escalate customers feedback further
**You should possess the following qualifications**:
- Bachelor of Science, IT or Engineering
- 3+ years’ experience from role as Customer Support Consultant, Support Engineer, IT Helpdesk or similar is preferred
- Fluent English is required (other Asian languages is a plus)
- Strong troubleshooting, customer care and case handling skills
- Familiar with Microsoft Windows, including:
- Configure Windows firewall
- Have a basic knowledge of database
- Able to work under Windows command prompt
- Familiar with networking, including:
- Setting folder permissions and folder rights
- Understanding how to configure a fire wall
- Understanding how to check network port status
- Able to work independently under pressure
- Willing to share knowledge and experience with colleagues
- Good customer handling and communication skills
- Able to work in an international and multi-cultural environment
**We offer**:
- A great international team with opportunities to grow
- Work in a unique professional, friendly and supportive environment
- Constant professional growth and development
- Competitive salary level
- Good working conditions in a comfortable office
- Opportunity to become a part of the success that 3Shape has created over the past 20 years
You can follow us on social media:
We encourage all relevant applicants to apply. We are committed to celebrating human diversity, and we trust that the best way to reach outstanding business results, is by welcoming diverse people into our community.
**About us**
3Shape started with a simple idea - to make 3D scanning better. First, we applied it to the hearing industry, then we succeeded in dentistry. Twenty years later, 3Shape has 2,000+ employees globally. With the help of dental professionals and amazing colleagues we’re creating award-winning scanning and CAD/CAM solutions to change dentistry together! Together, we contribute to a better world. Experience the everyday #lifeat3Shape across the globe on Facebook.
This advertiser has chosen not to accept applicants from your region.
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However, we have similar jobs available for you below.
Customer Service/Support - Technician
National Capital Region, National Capital Region
Nityo Infotech Services Philippines
Posted 25 days ago
Job Viewed
Job Description
Nityo infotech Services Philippines is currently looking for 26 HEADCOUNTS of:
Customer Service/Support - Technician I – Monitoring Service (HVACR) br> Location: SM Cyberwest, Quezon City
Setup: Hybrid - 3x onsite per week - Equipment Provided
Schedule: Shifting Quarterly (Weekends off not guaranteed)
Salary: ₱24,000 + Competitive Benefits < r> Qualifications:
Must have good communication skills
Fresh graduates and Associates graduates welcome
At least 1 month experience in Customer Service
Responsibilities:
Diagnose HVACR/refrigeration alarms based on SLA
Contact customers via phone/email with accurate documentation
Analyze alarm history and graphs for sound decision-making
Update and confirm completed work orders
Handle inbound/transferred calls as needed
Process: Must be open for 1 online interview and 1 face to face interview
Customer Service/Support - Technician I – Monitoring Service (HVACR) br> Location: SM Cyberwest, Quezon City
Setup: Hybrid - 3x onsite per week - Equipment Provided
Schedule: Shifting Quarterly (Weekends off not guaranteed)
Salary: ₱24,000 + Competitive Benefits < r> Qualifications:
Must have good communication skills
Fresh graduates and Associates graduates welcome
At least 1 month experience in Customer Service
Responsibilities:
Diagnose HVACR/refrigeration alarms based on SLA
Contact customers via phone/email with accurate documentation
Analyze alarm history and graphs for sound decision-making
Update and confirm completed work orders
Handle inbound/transferred calls as needed
Process: Must be open for 1 online interview and 1 face to face interview
This advertiser has chosen not to accept applicants from your region.
0
Customer Service
National Capital Region, National Capital Region
Peridou Inc.
Posted 2 days ago
Job Viewed
Job Description
Responding promptly and professionally to customer inquiries, complaints, and requests via phone, email, and other communication channels, experience in live selling is an advantage.
br>Troubleshooting and resolving customer issues in a timely and effective manner
Maintaining accurate records and documentation of all customer interactions
Identifying opportunities to improve customer satisfaction and implementing strategies to enhance the overall customer experience
Collaborating with cross-functional teams to ensure seamless service delivery
Providing feedback and recommendations to management to drive continuous improvement
What we're looking for
Excellent communication and interpersonal skills, with a strong focus on customer service
Proven experience in a customer-facing role, preferably in the client & sales administration industry
Ability to multitask, priorities, and work effectively in a fast-paced environment
Strong problem-solving and critical thinking skills to address and resolve customer issues
Proficient in using relevant software and technology to support customer service activities
A team player with a positive attitude and a willingness to learn and grow
What we offer
At Peridou Inc., we are committed to providing our employees with a rewarding and fulfilling work experience. Some of the key benefits and perks of working with us include:
Competitive salary and performance-based incentives
Opportunities for career development and professional growth
Flexible work arrangements and a positive work-life balance
A collaborative and supportive team environment
br>Troubleshooting and resolving customer issues in a timely and effective manner
Maintaining accurate records and documentation of all customer interactions
Identifying opportunities to improve customer satisfaction and implementing strategies to enhance the overall customer experience
Collaborating with cross-functional teams to ensure seamless service delivery
Providing feedback and recommendations to management to drive continuous improvement
What we're looking for
Excellent communication and interpersonal skills, with a strong focus on customer service
Proven experience in a customer-facing role, preferably in the client & sales administration industry
Ability to multitask, priorities, and work effectively in a fast-paced environment
Strong problem-solving and critical thinking skills to address and resolve customer issues
Proficient in using relevant software and technology to support customer service activities
A team player with a positive attitude and a willingness to learn and grow
What we offer
At Peridou Inc., we are committed to providing our employees with a rewarding and fulfilling work experience. Some of the key benefits and perks of working with us include:
Competitive salary and performance-based incentives
Opportunities for career development and professional growth
Flexible work arrangements and a positive work-life balance
A collaborative and supportive team environment
This advertiser has chosen not to accept applicants from your region.
1
Customer Service Banking Support
Makati, National Capital Region
Telesys
Posted 16 days ago
Job Viewed
Job Description
Qualifications:
1 year BPO Experience (you know the drill) br>High School Graduate (Old Curriculum) or ALS
Amenable for onsite interview and onsite work setup
Competitive Salary – Up to 28K < r>Exciting 30K Sign-On Bonus
Flexible shifts – Day, Night, and Graveyard < r>Options for Voice and Non-Voice Accounts
Opportunities in Local and International Accounts
1 year BPO Experience (you know the drill) br>High School Graduate (Old Curriculum) or ALS
Amenable for onsite interview and onsite work setup
Competitive Salary – Up to 28K < r>Exciting 30K Sign-On Bonus
Flexible shifts – Day, Night, and Graveyard < r>Options for Voice and Non-Voice Accounts
Opportunities in Local and International Accounts
This advertiser has chosen not to accept applicants from your region.
2
Customer service representative
National Capital Region, National Capital Region
Lexie staffing
Posted today
Job Viewed
Job Description
Key Responsibilities:
Handle inbound and outbound customer calls in a professional and courteous manner br>
Respond to customer inquiries via phone, email, or chat platforms
Provide accurate information regarding products, services, or accounts
Resolve customer complaints or issues efficiently, aiming for first-contact resolution
Follow company protocols and standard operating procedures (SOPs)
Document call details, interactions, and customer feedback in the CRM system
Meet or exceed performance metrics such as call handling time, customer satisfaction, and quality assurance scores
Escalate complex or unresolved issues to higher-level support or supervisors
Stay up-to-date with product knowledge, system updates, and company policies
Maintain a positive and professional attitude when dealing with customers and colleagues
Handle inbound and outbound customer calls in a professional and courteous manner br>
Respond to customer inquiries via phone, email, or chat platforms
Provide accurate information regarding products, services, or accounts
Resolve customer complaints or issues efficiently, aiming for first-contact resolution
Follow company protocols and standard operating procedures (SOPs)
Document call details, interactions, and customer feedback in the CRM system
Meet or exceed performance metrics such as call handling time, customer satisfaction, and quality assurance scores
Escalate complex or unresolved issues to higher-level support or supervisors
Stay up-to-date with product knowledge, system updates, and company policies
Maintain a positive and professional attitude when dealing with customers and colleagues
This advertiser has chosen not to accept applicants from your region.
3
Customer Service Representative
National Capital Region, National Capital Region
Metacom
Posted 1 day ago
Job Viewed
Job Description
Hi ! Were Hiring for Alabang Site
br>under INSURSNCE Non-Life Account
up to 21K for the salary package
dayshift with fixed weekends off
open for HS graduates with 1 year of BPO experience
other benefits:
HMO Plus 3 Dependents, 22 Paid Leaves, Fixed Weekends Off
13th Month Pay, Company Sponsored Trips or Retreats
br>under INSURSNCE Non-Life Account
up to 21K for the salary package
dayshift with fixed weekends off
open for HS graduates with 1 year of BPO experience
other benefits:
HMO Plus 3 Dependents, 22 Paid Leaves, Fixed Weekends Off
13th Month Pay, Company Sponsored Trips or Retreats
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Associate
National Capital Region, National Capital Region
Lewis Glanz Consulting
Posted 1 day ago
Job Viewed
Job Description
Location: Pasay, Quezon city, Baguio, Clark Pampanga
Setup: Onsite | Rotating Shifts br>Job Type: Full-Time
Qualifications:
< r>Only 6+ months of customer service experience preferred
Willing to work onsite
Setup: Onsite | Rotating Shifts br>Job Type: Full-Time
Qualifications:
< r>Only 6+ months of customer service experience preferred
Willing to work onsite
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Representative
Mandaluyong, National Capital Region
Sapient Ph
Posted 1 day ago
Job Viewed
Job Description
Easy, no-hassle and Fast One-day Hiring process! Earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative in our Metro Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!
br>Responsibilities:
• Handle customer inquiries, provide solutions, and resolve issues across various channels. < r>• Offer accurate information about products, services, and company policies. < r>• Process orders, returns, and account updates efficiently. < r>• Maintain high standards of customer service and satisfaction. < r>• Meet performance targets for productivity, quality, and customer satisfaction. < r>• Document interactions and transactions accurately. < r>
Qualifications:
• High school diploma or equivalent required; customer facing work experience is a plus. < r>• No prior customer service experience necessary—we provide comprehensive training!
• Attention to detail and effective problem-solving abilities. < r>• Ability to work in a fast-paced environment and adapt to changing customer needs. < r>• Proficiency with customer service tools and systems is a plus but not required. < r>
Our Awesome Benefits:
• Fix weekends Off < r>• Competitive Salary < r>• Monthly Commissions < r>• HMO with 2 FREE Dependents from Day 1 < r>• Free Coffee and Biscuits at the office < r>• Paid leaves, OT & holiday pay < r>• Government-mandated benefits & 13th-month pay < r>• Fast-Track Career Growth for top performers < r>• Life Insurance & Retirement Plan for qualified team members < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
br>Responsibilities:
• Handle customer inquiries, provide solutions, and resolve issues across various channels. < r>• Offer accurate information about products, services, and company policies. < r>• Process orders, returns, and account updates efficiently. < r>• Maintain high standards of customer service and satisfaction. < r>• Meet performance targets for productivity, quality, and customer satisfaction. < r>• Document interactions and transactions accurately. < r>
Qualifications:
• High school diploma or equivalent required; customer facing work experience is a plus. < r>• No prior customer service experience necessary—we provide comprehensive training!
• Attention to detail and effective problem-solving abilities. < r>• Ability to work in a fast-paced environment and adapt to changing customer needs. < r>• Proficiency with customer service tools and systems is a plus but not required. < r>
Our Awesome Benefits:
• Fix weekends Off < r>• Competitive Salary < r>• Monthly Commissions < r>• HMO with 2 FREE Dependents from Day 1 < r>• Free Coffee and Biscuits at the office < r>• Paid leaves, OT & holiday pay < r>• Government-mandated benefits & 13th-month pay < r>• Fast-Track Career Growth for top performers < r>• Life Insurance & Retirement Plan for qualified team members < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
This advertiser has chosen not to accept applicants from your region.
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About the latest Customer service Jobs in National Capital Region !
6
Customer Service Representative
Taguig, National Capital Region
Metacom
Posted 1 day ago
Job Viewed
Job Description
Respond to customer inquiries via phone, email, and chat.
Resolve customer issues and provide accurate information. br>Maintain a positive and professional attitude.
Document customer interactions and feedback.
Collaborate with team members to enhance service quality.
Participate in training sessions to improve product knowledge.
Resolve customer issues and provide accurate information. br>Maintain a positive and professional attitude.
Document customer interactions and feedback.
Collaborate with team members to enhance service quality.
Participate in training sessions to improve product knowledge.
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Representative
Makati City, National Capital Region
Kolin Philippines International Inc
Posted 2 days ago
Job Viewed
Job Description
Do you want to be part of our growing team and experience a fun-filled working environment while enhancing your professional skills for career advancement?
br>As the company’s Customer Service Representative, you are responsible for: < r>Attends to customer calls attentively, politely and in a timely manner
In charge in customer service calls ticketing and handling customer complaints
Remind encountered customers for payment due
Updated job knowledge by familiarizing self of product information, features, specifications and other related work processes that may use in customer orientation
Adheres to standards and guidelines of service call ticketing
Be willing, able and capable of performing any job function as needed
To be a Customer Service Representative, you must be:
Graduate of any 4 year Business Course
Fresh graduates are welcome to apply!
Has good verbal communication skills
Willing to be assigned in GUADALUPE NUEVO, MAKATI CITY
As a Customer Service Representative, you will receive:
Competitive Salary Package
Complete government mandated benefits
Paid VL/SL/EL
Free Pre-Employment Medical Exam
Free Uniform
Productivity Incentives
2 Days Intensive Product and Company Orientation
Birthday Incentive’
br>As the company’s Customer Service Representative, you are responsible for: < r>Attends to customer calls attentively, politely and in a timely manner
In charge in customer service calls ticketing and handling customer complaints
Remind encountered customers for payment due
Updated job knowledge by familiarizing self of product information, features, specifications and other related work processes that may use in customer orientation
Adheres to standards and guidelines of service call ticketing
Be willing, able and capable of performing any job function as needed
To be a Customer Service Representative, you must be:
Graduate of any 4 year Business Course
Fresh graduates are welcome to apply!
Has good verbal communication skills
Willing to be assigned in GUADALUPE NUEVO, MAKATI CITY
As a Customer Service Representative, you will receive:
Competitive Salary Package
Complete government mandated benefits
Paid VL/SL/EL
Free Pre-Employment Medical Exam
Free Uniform
Productivity Incentives
2 Days Intensive Product and Company Orientation
Birthday Incentive’
This advertiser has chosen not to accept applicants from your region.
8
Customer Service Representative
National Capital Region, National Capital Region
Lexie Staffing and Business Consulting
Posted 3 days ago
Job Viewed
Job Description
We are hiring motivated and customer-focused individuals to join our team as Customer Service Representatives. As a CSR, you will be the front line of communication for our clients, handling inquiries, resolving concerns, and ensuring a positive customer experience. This role is ideal for those who thrive in a fast-paced environment, enjoy helping people, and are looking to grow in the BPO or service industry.
This advertiser has chosen not to accept applicants from your region.
9