706 Customer Service jobs in National Capital Region
Customer Service/Support - Technician
National Capital Region, National Capital Region
Nityo Infotech Services Philippines
Posted 25 days ago
Job Viewed
Job Description
Nityo infotech Services Philippines is currently looking for 26 HEADCOUNTS of:
Customer Service/Support - Technician I – Monitoring Service (HVACR) br> Location: SM Cyberwest, Quezon City
Setup: Hybrid - 3x onsite per week - Equipment Provided
Schedule: Shifting Quarterly (Weekends off not guaranteed)
Salary: ₱24,000 + Competitive Benefits < r> Qualifications:
Must have good communication skills
Fresh graduates and Associates graduates welcome
At least 1 month experience in Customer Service
Responsibilities:
Diagnose HVACR/refrigeration alarms based on SLA
Contact customers via phone/email with accurate documentation
Analyze alarm history and graphs for sound decision-making
Update and confirm completed work orders
Handle inbound/transferred calls as needed
Process: Must be open for 1 online interview and 1 face to face interview
Customer Service/Support - Technician I – Monitoring Service (HVACR) br> Location: SM Cyberwest, Quezon City
Setup: Hybrid - 3x onsite per week - Equipment Provided
Schedule: Shifting Quarterly (Weekends off not guaranteed)
Salary: ₱24,000 + Competitive Benefits < r> Qualifications:
Must have good communication skills
Fresh graduates and Associates graduates welcome
At least 1 month experience in Customer Service
Responsibilities:
Diagnose HVACR/refrigeration alarms based on SLA
Contact customers via phone/email with accurate documentation
Analyze alarm history and graphs for sound decision-making
Update and confirm completed work orders
Handle inbound/transferred calls as needed
Process: Must be open for 1 online interview and 1 face to face interview
This advertiser has chosen not to accept applicants from your region.
0
Customer Service
National Capital Region, National Capital Region
Peridou Inc.
Posted 2 days ago
Job Viewed
Job Description
Responding promptly and professionally to customer inquiries, complaints, and requests via phone, email, and other communication channels, experience in live selling is an advantage.
br>Troubleshooting and resolving customer issues in a timely and effective manner
Maintaining accurate records and documentation of all customer interactions
Identifying opportunities to improve customer satisfaction and implementing strategies to enhance the overall customer experience
Collaborating with cross-functional teams to ensure seamless service delivery
Providing feedback and recommendations to management to drive continuous improvement
What we're looking for
Excellent communication and interpersonal skills, with a strong focus on customer service
Proven experience in a customer-facing role, preferably in the client & sales administration industry
Ability to multitask, priorities, and work effectively in a fast-paced environment
Strong problem-solving and critical thinking skills to address and resolve customer issues
Proficient in using relevant software and technology to support customer service activities
A team player with a positive attitude and a willingness to learn and grow
What we offer
At Peridou Inc., we are committed to providing our employees with a rewarding and fulfilling work experience. Some of the key benefits and perks of working with us include:
Competitive salary and performance-based incentives
Opportunities for career development and professional growth
Flexible work arrangements and a positive work-life balance
A collaborative and supportive team environment
br>Troubleshooting and resolving customer issues in a timely and effective manner
Maintaining accurate records and documentation of all customer interactions
Identifying opportunities to improve customer satisfaction and implementing strategies to enhance the overall customer experience
Collaborating with cross-functional teams to ensure seamless service delivery
Providing feedback and recommendations to management to drive continuous improvement
What we're looking for
Excellent communication and interpersonal skills, with a strong focus on customer service
Proven experience in a customer-facing role, preferably in the client & sales administration industry
Ability to multitask, priorities, and work effectively in a fast-paced environment
Strong problem-solving and critical thinking skills to address and resolve customer issues
Proficient in using relevant software and technology to support customer service activities
A team player with a positive attitude and a willingness to learn and grow
What we offer
At Peridou Inc., we are committed to providing our employees with a rewarding and fulfilling work experience. Some of the key benefits and perks of working with us include:
Competitive salary and performance-based incentives
Opportunities for career development and professional growth
Flexible work arrangements and a positive work-life balance
A collaborative and supportive team environment
This advertiser has chosen not to accept applicants from your region.
1
Customer Service Banking Support
Makati, National Capital Region
Telesys
Posted 16 days ago
Job Viewed
Job Description
Qualifications:
1 year BPO Experience (you know the drill) br>High School Graduate (Old Curriculum) or ALS
Amenable for onsite interview and onsite work setup
Competitive Salary – Up to 28K < r>Exciting 30K Sign-On Bonus
Flexible shifts – Day, Night, and Graveyard < r>Options for Voice and Non-Voice Accounts
Opportunities in Local and International Accounts
1 year BPO Experience (you know the drill) br>High School Graduate (Old Curriculum) or ALS
Amenable for onsite interview and onsite work setup
Competitive Salary – Up to 28K < r>Exciting 30K Sign-On Bonus
Flexible shifts – Day, Night, and Graveyard < r>Options for Voice and Non-Voice Accounts
Opportunities in Local and International Accounts
This advertiser has chosen not to accept applicants from your region.
2
Customer Service Representative
Pasig, National Capital Region
Noah Interactive Ventures Incorporated
Posted today
Job Viewed
Job Description
Noah and Eve Center, a leading innovative aesthetic clinic in Metro and currently #1 on ClassPass, is seeking a passionate Customer Service Representative with 2-3 years of experience to join our team. If you're eager to help clients achieve their aesthetic and wellness goals and provide exceptional service, this is the role for you!
br>As a key member of our team, you will be responsible for addressing online inquiries, resolving customer concerns and complaints, and ensuring that our clients have a seamless and positive experience. Your ability to understand customer needs and respond with professionalism will play a critical role in our clinic’s success. < r>
Key Responsibilities:
- Respond to client inquiries via chat, email, and social media about our services, treatments, and promotions
- Assist clients with booking, rescheduling, and providing information about aesthetic treatments and wellness services
- Address customer concerns and complaints, aiming to resolve issues promptly and professionally to ensure customer satisfaction
- Maintain accurate records of client interactions and ensure timely follow-ups to enhance customer loyalty
- Collaborate with the team to provide a top-tier customer experience and achieve overall customer satisfaction
Qualifications:
2-3 years of experience in online customer service or digital support, preferably in the beauty or wellness industry
Passionate about helping clients achieve their aesthetic and wellness goals
Strong written and verbal communication skills
Adept at addressing customer concerns, complaints, and providing effective solutions
Ability to manage multiple inquiries simultaneously and provide timely, professional responses
Willingness to work on-site with a shifting schedule, including evenings
Job Type: Full-time
Benefits:
Flexible schedule
Paid training
Pay raise
Schedule:
8 hour shift
Shift system
Supplemental Pay:
13th month salary
Commission pay
Language:
English (Required)
Work Location: In person
br>As a key member of our team, you will be responsible for addressing online inquiries, resolving customer concerns and complaints, and ensuring that our clients have a seamless and positive experience. Your ability to understand customer needs and respond with professionalism will play a critical role in our clinic’s success. < r>
Key Responsibilities:
- Respond to client inquiries via chat, email, and social media about our services, treatments, and promotions
- Assist clients with booking, rescheduling, and providing information about aesthetic treatments and wellness services
- Address customer concerns and complaints, aiming to resolve issues promptly and professionally to ensure customer satisfaction
- Maintain accurate records of client interactions and ensure timely follow-ups to enhance customer loyalty
- Collaborate with the team to provide a top-tier customer experience and achieve overall customer satisfaction
Qualifications:
2-3 years of experience in online customer service or digital support, preferably in the beauty or wellness industry
Passionate about helping clients achieve their aesthetic and wellness goals
Strong written and verbal communication skills
Adept at addressing customer concerns, complaints, and providing effective solutions
Ability to manage multiple inquiries simultaneously and provide timely, professional responses
Willingness to work on-site with a shifting schedule, including evenings
Job Type: Full-time
Benefits:
Flexible schedule
Paid training
Pay raise
Schedule:
8 hour shift
Shift system
Supplemental Pay:
13th month salary
Commission pay
Language:
English (Required)
Work Location: In person
This advertiser has chosen not to accept applicants from your region.
3
Customer Service Representative
Taguig, National Capital Region
Hunter's Hub Incorporated
Posted today
Job Viewed
Job Description
Job Title: Customer Service Representative (CSR)
Account: Online Video Sharing br>Location: Onsite – Taguig < r>Schedule: Shifting (including nights, weekends, holidays)
Job Qualifications:
• Completed at least 2 years in college, with no back subjects < r>• pen to fresh graduates and career shifters < r>• P ior BPO or customer service experience is a plus, but not required < r>• E cellent communication skills in English (must pass B2 level Versant test) < r>• W lling and able to work onsite in Taguig < r>
Job Description:
As a Customer Service Representative for our Online Video Sharing Account, you will be responsible for providing world-class customer support to users of a leading video-sharing platform. You will assist users via chat, email, or phone, helping with account concerns, content issues, policy clarifications, and general inquiries while maintaining a professional and empathetic tone.
Key Responsibilities:
• H ndle inbound customer queries and concerns related to video sharing, account access, and content moderation. < r>• P ovide accurate, timely, and empathetic responses via email, chat, or calls. < r>• G ide users in navigating platform features and resolving technical issues. < r>• E calate unresolved issues to the appropriate team when necessary. < r>• M intain quality standards and meet performance metrics such as CSAT, AHT, and QA. < r>• S ay up to date with platform policies, guidelines, and feature updates.
Account: Online Video Sharing br>Location: Onsite – Taguig < r>Schedule: Shifting (including nights, weekends, holidays)
Job Qualifications:
• Completed at least 2 years in college, with no back subjects < r>• pen to fresh graduates and career shifters < r>• P ior BPO or customer service experience is a plus, but not required < r>• E cellent communication skills in English (must pass B2 level Versant test) < r>• W lling and able to work onsite in Taguig < r>
Job Description:
As a Customer Service Representative for our Online Video Sharing Account, you will be responsible for providing world-class customer support to users of a leading video-sharing platform. You will assist users via chat, email, or phone, helping with account concerns, content issues, policy clarifications, and general inquiries while maintaining a professional and empathetic tone.
Key Responsibilities:
• H ndle inbound customer queries and concerns related to video sharing, account access, and content moderation. < r>• P ovide accurate, timely, and empathetic responses via email, chat, or calls. < r>• G ide users in navigating platform features and resolving technical issues. < r>• E calate unresolved issues to the appropriate team when necessary. < r>• M intain quality standards and meet performance metrics such as CSAT, AHT, and QA. < r>• S ay up to date with platform policies, guidelines, and feature updates.
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Associate
National Capital Region, National Capital Region
Lewis Glanz Consulting
Posted today
Job Viewed
Job Description
Essential Functions/Core Responsibilities:
• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) br>• Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking < r>• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer < r>• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures < r>• Maintain broad knowledge of client products and/or services < r>• Prepare complete and accurate work including appropriately notating accounts as required < r>• Participate in activities designed to improve customer satisfaction and business performance < r>• Offer additional products and/or services < r>• Track, document and retrieve information in call tracking database < r>
Candidate Profile:
• High school diploma with six plus months of customer service experience preferred < r>• Courteous with strong customer service orientation < r>• Strong computer navigation skills and PC Knowledge < r>• Ability to effectively communicate, both written and verbally < r>• Ability to learn including strong problem solving skills < r>• Dependable with proficient attention to detail < r>• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly < r>• Tolerance for repetitive work in a fast-paced, high production work environment < r>• Ability to work as a team member, as well as independently < r>• Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner < r>• Able to rotate shifts, as needed < r>• Based on location and/or program, additional experience/skills may be required < r>• Job requirements may vary by country and will not contravene any local laws
• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) br>• Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking < r>• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer < r>• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures < r>• Maintain broad knowledge of client products and/or services < r>• Prepare complete and accurate work including appropriately notating accounts as required < r>• Participate in activities designed to improve customer satisfaction and business performance < r>• Offer additional products and/or services < r>• Track, document and retrieve information in call tracking database < r>
Candidate Profile:
• High school diploma with six plus months of customer service experience preferred < r>• Courteous with strong customer service orientation < r>• Strong computer navigation skills and PC Knowledge < r>• Ability to effectively communicate, both written and verbally < r>• Ability to learn including strong problem solving skills < r>• Dependable with proficient attention to detail < r>• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly < r>• Tolerance for repetitive work in a fast-paced, high production work environment < r>• Ability to work as a team member, as well as independently < r>• Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner < r>• Able to rotate shifts, as needed < r>• Based on location and/or program, additional experience/skills may be required < r>• Job requirements may vary by country and will not contravene any local laws
This advertiser has chosen not to accept applicants from your region.
5
Customer service representative
National Capital Region, National Capital Region
Lexie staffing
Posted today
Job Viewed
Job Description
Key Responsibilities:
Handle inbound and outbound customer calls in a professional and courteous manner br>
Respond to customer inquiries via phone, email, or chat platforms
Provide accurate information regarding products, services, or accounts
Resolve customer complaints or issues efficiently, aiming for first-contact resolution
Follow company protocols and standard operating procedures (SOPs)
Document call details, interactions, and customer feedback in the CRM system
Meet or exceed performance metrics such as call handling time, customer satisfaction, and quality assurance scores
Escalate complex or unresolved issues to higher-level support or supervisors
Stay up-to-date with product knowledge, system updates, and company policies
Maintain a positive and professional attitude when dealing with customers and colleagues
Handle inbound and outbound customer calls in a professional and courteous manner br>
Respond to customer inquiries via phone, email, or chat platforms
Provide accurate information regarding products, services, or accounts
Resolve customer complaints or issues efficiently, aiming for first-contact resolution
Follow company protocols and standard operating procedures (SOPs)
Document call details, interactions, and customer feedback in the CRM system
Meet or exceed performance metrics such as call handling time, customer satisfaction, and quality assurance scores
Escalate complex or unresolved issues to higher-level support or supervisors
Stay up-to-date with product knowledge, system updates, and company policies
Maintain a positive and professional attitude when dealing with customers and colleagues
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service Representative
National Capital Region, National Capital Region
Metacom
Posted 1 day ago
Job Viewed
Job Description
Hi ! Were Hiring for Alabang Site
br>under INSURSNCE Non-Life Account
up to 21K for the salary package
dayshift with fixed weekends off
open for HS graduates with 1 year of BPO experience
other benefits:
HMO Plus 3 Dependents, 22 Paid Leaves, Fixed Weekends Off
13th Month Pay, Company Sponsored Trips or Retreats
br>under INSURSNCE Non-Life Account
up to 21K for the salary package
dayshift with fixed weekends off
open for HS graduates with 1 year of BPO experience
other benefits:
HMO Plus 3 Dependents, 22 Paid Leaves, Fixed Weekends Off
13th Month Pay, Company Sponsored Trips or Retreats
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Associate
National Capital Region, National Capital Region
Lewis Glanz Consulting
Posted 1 day ago
Job Viewed
Job Description
Location: Pasay, Quezon city, Baguio, Clark Pampanga
Setup: Onsite | Rotating Shifts br>Job Type: Full-Time
Qualifications:
< r>Only 6+ months of customer service experience preferred
Willing to work onsite
Setup: Onsite | Rotating Shifts br>Job Type: Full-Time
Qualifications:
< r>Only 6+ months of customer service experience preferred
Willing to work onsite
This advertiser has chosen not to accept applicants from your region.
8
Customer Service Representative
Mandaluyong, National Capital Region
Sapient Ph
Posted 1 day ago
Job Viewed
Job Description
Easy, no-hassle and Fast One-day Hiring process! Earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative in our Metro Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!
br>Responsibilities:
• Handle customer inquiries, provide solutions, and resolve issues across various channels. < r>• Offer accurate information about products, services, and company policies. < r>• Process orders, returns, and account updates efficiently. < r>• Maintain high standards of customer service and satisfaction. < r>• Meet performance targets for productivity, quality, and customer satisfaction. < r>• Document interactions and transactions accurately. < r>
Qualifications:
• High school diploma or equivalent required; customer facing work experience is a plus. < r>• No prior customer service experience necessary—we provide comprehensive training!
• Attention to detail and effective problem-solving abilities. < r>• Ability to work in a fast-paced environment and adapt to changing customer needs. < r>• Proficiency with customer service tools and systems is a plus but not required. < r>
Our Awesome Benefits:
• Fix weekends Off < r>• Competitive Salary < r>• Monthly Commissions < r>• HMO with 2 FREE Dependents from Day 1 < r>• Free Coffee and Biscuits at the office < r>• Paid leaves, OT & holiday pay < r>• Government-mandated benefits & 13th-month pay < r>• Fast-Track Career Growth for top performers < r>• Life Insurance & Retirement Plan for qualified team members < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
br>Responsibilities:
• Handle customer inquiries, provide solutions, and resolve issues across various channels. < r>• Offer accurate information about products, services, and company policies. < r>• Process orders, returns, and account updates efficiently. < r>• Maintain high standards of customer service and satisfaction. < r>• Meet performance targets for productivity, quality, and customer satisfaction. < r>• Document interactions and transactions accurately. < r>
Qualifications:
• High school diploma or equivalent required; customer facing work experience is a plus. < r>• No prior customer service experience necessary—we provide comprehensive training!
• Attention to detail and effective problem-solving abilities. < r>• Ability to work in a fast-paced environment and adapt to changing customer needs. < r>• Proficiency with customer service tools and systems is a plus but not required. < r>
Our Awesome Benefits:
• Fix weekends Off < r>• Competitive Salary < r>• Monthly Commissions < r>• HMO with 2 FREE Dependents from Day 1 < r>• Free Coffee and Biscuits at the office < r>• Paid leaves, OT & holiday pay < r>• Government-mandated benefits & 13th-month pay < r>• Fast-Track Career Growth for top performers < r>• Life Insurance & Retirement Plan for qualified team members < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
This advertiser has chosen not to accept applicants from your region.
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